5/5
Trustpilot5 star houses
Terrific houses and the whole estate is beautiful. Customer service is excellent and staff really helpful. After care is brilliant- love my house
Trusted Agent profile · Hampshire
Crest Nicholson Hampshire reviews
★★★★★
1,369 reviews across 2 platforms
John Thornycroft Road, Southampton, Hampshire, SO19 9XF
Crest Nicholson's office in Hampshire, at John Thornycroft Road, is rated 4.0 out of 5 across 1,369 reviews on two platforms, including 100 Google reviews rated 3.9.
Reviews
Every review we hold for the Hampshire office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotBuyers experience
An easy and pleasant experience
5/5
GoogleRating only, no written review.
3/5
TrustpilotBetter than others
Goods and bads, our experience was better than for other Crest home buyers.. some build quality issues and slow custommer service feedback.
5/5
TrustpilotExcellent new home
Very straightforward purchase process, supported by all staff throughout, and finished with excellent qualify and value for money new home.
5/5
TrustpilotTop quality
I have bought many new houses and Crest are by far the most superior. Love my flat. Outstanding quality.
1/5
TrustpilotVery selfish company
Very selfish company. Still letting their staff work near a hospital during a global pandemic absolutely disgusting. Just greedy.
5/5
TrustpilotThe experience has been so much better…
The experience has been so much better than other new builds with other builders we have had over the years.
1/5
TrustpilotBunch of cnuts
Bunch of cnuts. It's May now and they still owe me money for work done for them in January. Cnuts.
5/5
TrustpilotGrange Meadow, Cannington
Helpful and friendly sales team.
5/5
TrustpilotBondHouse London by Crest Nicholson.
BondHouse London by Crest Nicholson.Excellent, Outstanding service!! Efficiency, Professionalism and Quality. Thanks Crest Nicholson for your support and effort.
4/5
TrustpilotVery helpful sales team(Brampton)could…
Very helpful sales team(Brampton)could not have done more,just a few minor details that need to be sort out
5/5
TrustpilotExcellent purchasing process through to completion
Purchasing a home from Crest Nicholson was an excellent experience from putting a deposit down through to completion.
5/5
Trustpilot5* Customer Service
Agent replied · 25 December 2025
Good afternoon Mick, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience with Gemma.
5/5
GoogleBeautiful apartments overlooking the estuary
5/5
GoogleGreat team and wonderful development
1/5
TrustpilotTerrible workmanship and appallingly…
Terrible workmanship and appallingly customer service, even after two years I'm still fighting to have snags finished.
5/5
TrustpilotExcellent customer service
Excellent customer service from start to finish. Great build quality.Really glad we chose a Credt Nicholson home.
5/5
GoogleFantastic customer service from Jan in the Centenary Quay sales office.
3/5
TrustpilotRequests for snagging issues to be…
Requests for snagging issues to be resolved is an uphill struggle and can take weeks to resolve!.
4/5
GoogleOpposite side of the Itchen river to Ocean Village, but equally as good. Apartments are of really good quality.
5/5
TrustpilotA good developer and very good…
A good developer and very good communication between as and Crest Nicholson I recommend for everyone
4/5
TrustpilotGenerally good experience
Very helpful during the purchase stage and good customer service. Long wait to have snags corrected.
4/5
GoogleGreat place with some up and coming restaurants. Shame they let people put bamboo screens on their balconies.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Crest Nicholson Hampshire
How many reviews does Crest Nicholson Hampshire have?
Crest Nicholson's Hampshire office has 1,369 reviews across two platforms: 100 on Google, 1,269 on Trustpilot (across the whole business).
What is Crest Nicholson Hampshire's rating?
Crest Nicholson Hampshire is rated 4.0 out of 5 across all 1,369 reviews, and 3.9 out of 5 on Google from 100 reviews.
Where is Crest Nicholson's Hampshire office?
Crest Nicholson Hampshire, John Thornycroft Road, Southampton, Hampshire, SO19 9XF.
