4/5
GoogleFriend lives there. Lot of building in progress
Trusted Agent profile · Hampshire
Crest Nicholson Hampshire reviews
★★★★★
1,371 reviews across 2 platforms
John Thornycroft Road, Southampton, Hampshire, SO19 9XF
Crest Nicholson's office in Hampshire, at John Thornycroft Road, is rated 4.0 out of 5 across 1,371 reviews on two platforms, including 102 Google reviews rated 3.9.
Reviews
Every review we hold for the Hampshire office, from every platform, shown as written. First names only.
Google5/5
TrustpilotI have just reserved a house in Grange…
I have just reserved a house in Grange Meadows. The experience have been really good in general as this can only happen when you are dealing with professionals.
1/5
GoogleDon't buy a flat or house here unless you want endless parking tickets for parking you already pay for. Management are no help at all.
2/5
TrustpilotCrest are brilliant when they need…
Crest are brilliant when they need something from or untill they hand the keys over. Got snags I told them about a year ago and still heard nothing. They fix the simple ones but after that they go away and not to be seen again
5/5
TrustpilotSo far our experience has been…
So far our experience has been positive.Elle in the office has been really helpful. So far our building works look positive and we cannot wait to move into our new home!
5/5
TrustpilotWe have been extremely pleased with the…
We have been extremely pleased with the service we have received from crest. Extremely professional. Nothing too much trouble and made a stressful time much less stressful! We are over the moon with the quality and finish to our home and there continued aftercare.
4/5
TrustpilotWe love our house and development
We love our house and development. We have snags but they’re dealt with by the sales team and site manager who we regularly see with tools in hand dealing with issues on the estate.Would def recommend them! Professional and knowledgeable
5/5
TrustpilotCrest nicholson is by far the best…
Crest nicholson is by far the best developer I have dealt with. The quality of their finished products is excellent. The customer service is great they managed to deal with snags in a very timely manner. I would definitely recommend them to anyone
4/5
GooglePopped into Mettricks for a coffee whilst walking along Weston water. It was as delicious as ever, lovely attentive staff and cosy atmosphere
5/5
GoogleI visited a friend in the area and I noticed it was a quite place, nice and spacious flats like my friend's flat..
5/5
Trustpilotvery helpful
very helpful, informative and efficient
Agent replied · 15 June 2024
Thank you taking the time to share a review.
5/5
GoogleThe people are good, but this is still a construction site so have to be escorted all with safety guy worn!
5/5
TrustpilotGreat from day one
The sales team from walking in on day one were very helpful, especially as we are first time buyers explaining the entire process.
5/5
TrustpilotI moved to a Crest Nicholson…
I moved to a Crest Nicholson Development two months ago (Fairfield Gardens). The house is lovely and finished to a high standard. Any snags have been dealt with quickly and efficiently. Very child friendly place with a good sense of community.
5/5
TrustpilotWe have had an excellent service so far
We have had an excellent service so far. The Sales Team were fantastic and the sales process went through smoothly. We now have moved in and the Customer Services Team are dealing with any issues we have very quickly.
5/5
TrustpilotGood customer care
Rating only, no written review.
Agent replied · 23 September 2026
Good afternoon, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience.
1/5
TrustpilotDO NOT BUY A CREST NICHOLSON HOME
DO NOT BUY A CREST NICHOLSON HOME. YOU HAVE BEEN WARNED. Terrible aftercare. And if they offer to lay a free lawn it's because they chucked a load of builders rubble underneath and do not want you to see it. Tricksters
5/5
TrustpilotGood listener
Excellent!
Agent replied · 23 September 2026
Good morning Obinna, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience.
5/5
TrustpilotVery great I had visited the Show Home
Very great I had visited the Show Home. In the Highbrook view office, Julie, Sue and Car are very kind, helpful and professional.
1/5
GoogleDreadful place . Poorly built, over priced, in an awful place. Why anyone would purchase or rent one is beyond me.
5/5
TrustpilotWe've only just started the buying…
We've only just started the buying process, but it's been a great experience so far. Josh and Samantha have been very helpful.
5/5
TrustpilotI find Crest Nicholson to be a very…
I find Crest Nicholson to be a very good property developer. Since we moved in they have been thoroughly helpful. They were quick to respond to all issues and always with a friendly face.
5/5
GoogleI visited a friend in the area and I noticed it was a quite place, nice and spacious flats like my friend's flat..
5/5
TrustpilotLovely People, lovely houses
Visited their sales centre at Mandeville Place in Brampton and had an excellent experience from the ladies there. I am hoping to be able purchase there once my partner and I am ready to move.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
