1/5
TrustpilotVery bad service
Very bad service. I would not recommend them if you are a landlord.
Trusted Agent profile · Hammersmith and Fulham
Marsh & Parsons Brook Green reviews in Hammersmith and Fulham
★★★★★
1,174 reviews across 2 platforms
107 Shepherds Bush Road, London, W6 7LP, Hammersmith and Fulham, W6 7LP
Marsh & Parsons's office in Hammersmith and Fulham, at 107 Shepherds Bush Road, is rated 4.3 out of 5 across 1,174 reviews on two platforms, including 355 Google reviews rated 4.7.
Reviews
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotQuick and easy process with Charmaine
Rating only, no written review.
Agent replied · 22 February 2026
Dear Adam, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
5/5
TrustpilotOWAIN IS AMAZING!
Agent replied · 22 February 2026
We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
5/5
GoogleHave now been looked after by Katie Baker for 2 house moves, both times excellent. Wouldn't hesitate to recommend her or Marsh and Parsons to anyone
1/5
TrustpilotWorst agency ever
Worst agency ever. Please avoid at all costs....don't make that mistake. You will regret.
1/5
TrustpilotCriminal agency providing false and…
Criminal agency providing false and misleading information and stealing client's money.
5/5
GoogleExcellent service for our property search. Marsh & Parsons' professionalism and care far exceeded everyone else that we dealt with in the industry.
1/5
Trustpilota dishonest agency
a dishonest agency, to be avoided
5/5
TrustpilotLucy is the best!
5/5
TrustpilotHigly professional and reliable
Excellent service!
Agent replied · 22 October 2025
Dear Marco, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
5/5
GoogleGreat job, very thorough, always responsive, persists until the end!
4/5
GoogleKnowledgeable and very professional in all dealings. Highly recommended
5/5
GoogleVery good experience!
5/5
TrustpilotTor very helpful with contact renewal
Rating only, no written review.
Agent replied · 22 October 2024
Dear Saskia, Thank you for leaving a 5* review. Kind regards, Lesley, Customer Relations Team
1/5
GoogleRating only, no written review.
Agent replied · 22 November 2024
I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Lesley, Customer Relations
5/5
TrustpilotGood contact with Baran Mehmet
Rating only, no written review.
Agent replied · 25 December 2024
Dear Sylvie, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Lesley
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 10 November 2024
Dear Caroline, Thank you for leaving a 5 star Google review. Kind regards, Lesley
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 10 November 2024
Dear Finley, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Dear Tom, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley
5/5
TrustpilotVery professional and thorough efforts
Rating only, no written review.
Agent replied · 22 October 2024
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotResponsive and easy to deal with
Rating only, no written review.
Agent replied · 22 October 2024
Dear Giulio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
