5/5
Rating only, no written review.

Trusted Agent profile · Hammersmith and Fulham
★★★★★
1,178 reviews across 2 platforms
107 Shepherds Bush Road, London, W6 7LP, Hammersmith and Fulham, W6 7LP
Part of Marsh & Parsons, see every office.
Marsh & Parsons's office in Hammersmith and Fulham, at 107 Shepherds Bush Road, is rated 4.3 out of 5 across 1,178 reviews on two platforms, including 356 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Marsh & Parsons Brook Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
Rating only, no written review.
5/5
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5/5
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Dear Caroline, Thank you for leaving a 5 star Google review. Kind regards, Lesley
5/5
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5/5
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Dear Finley, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley
5/5
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Dear Tom, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley
5/5
Very professional and thorough efforts
Rating only, no written review.
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
5/5
Responsive and easy to deal with
Rating only, no written review.
Dear Giulio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
Geena helped resolve my issue
Rating only, no written review.
Dear Louise, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
Very friendly and helpful staff
Rating only, no written review.
Dear Meinolf, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
5/5
We had a great service.
Rating only, no written review.
Dear Dan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
Helpful and attentive
Rating only, no written review.
Dear Richard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team
5/5
Good communication.
Rating only, no written review.
Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
Very efficient and good communicators.
Rating only, no written review.
Dear Guy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
5/5
Rating only, no written review.
Dear Paddy, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley, Customer Relations Team.
5/5
Rating only, no written review.
Dear Lia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley Alford, Customer Relations Team
5/5
Good communication and efficient service
Rating only, no written review.
Dear C Evelyn, Thank you for taking the time to rate your service. Kind regards, Lesley Alford, Customer Relations Team
1/5
Rating only, no written review.
Dear Max, I am sorry to see your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further for you. Kind regards, Lesley Alford, Customer Relations Team
1/5
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4/5
Marsh and Parsons have a good network of contractors for timely resolution of issues within the rental property
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Dear A. Tewari, Thank you for the 4* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers. Kind regards, Lesley Alford, Customer Relations Team
5/5
Efficient and friendly service.
Rating only, no written review.
Dear Jo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
1/5
AVOID AT ALL COSTS
Hi Jess, thank you for taking the time to leave your feedback. We're sorry to hear this and would like to investigate this further. As we're unable to find your records, based on this information, please contact our Brook Green office by emailing brookgreen_sales@marshandparsons.co.uk (for Sales) or brookgreen_lettings@marshandparsons.co.uk (for Lettings).
1/5
Absolutely terrible....
Rating only, no written review.
Hi Antonio, we are unfortunately unable to find your details on our system, but please do get in touch directly if you have anything you would like to discuss. Kind regards, Marsh & Parsons
1/5
Rating only, no written review.
Hi Natasha, we are sorry that you are not happy with your experience with us. We understand that you are unhappy that you were not told that the agent you were originally working with had left the company, although we note the transition did not impact your property search. We also understand that you were informed there was the possibility of your move-in being slightly delayed by a few hours. Our manager believed this to be the case due to a miscommunication from one of our contractors, and she wanted to keep you as informed as possible. We are sorry for any stress caused by this. Fortunatley our manager was ultimately able to have you move in at the time originally agreed. Kind regards Marsh & Parsons
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Marsh & Parsons Brook Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.