Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad some flat viewings today with Ahmed and was a pleasure. Really polite and ready to help with everything, totally recommend!
1st · 10 September 2026
Agent replied · 10 October 2026
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
TrustpilotThe M&P Team is Fantastic
The Marsh & Parsons team has been fantastic throughout my flat purchase journey. It definitely is a team, from the primary point of contact (shout out to Josh) to others who helped throughout the process (many thanks Mhari and Alice).
Eugene · 17 December 2025
★★★★★ 5/5
GoogleBrilliant, professional service. Molly was incredibly helpful, and would definitely recommend.
Harry · 8 November 2025
Agent replied · 22 November 2025
Dear Harry, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Hayley
★★★★★ 5/5
TrustpilotLease renewal/negotiation
Ellie Hodkinson was professional, helpful and really added value to the whole renegotiation/lease renewal process. A great brand ambassador for Marsh and Parsons and delighted to have had her support and guidance during this period - especially as she did all the hard work with the discussions with the tenants and keeping me up to date and informed.
James · 22 January 2024
Agent replied · 22 October 2024
Dear James, Thank you for taking the time to leave a lovely review regarding Ellie. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat expertise
William was extremely helpful and prompt with his assistance today. Great to have his expertise - highly recommend!Roy is another member of staff who deserves recognition. He was extremely fundamental in securing another tenant for my flat. His attention to detail was excellent. I was extremely happy with his work and wouldn’t hesitate to recommend.
Slaney · 21 March 2024
Agent replied · 22 October 2024
Dear Slaney, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotTor has been very helpful in helping me…
Tor has been very helpful in helping me to resolve an issue with a recent a memorandum. I would like to thank him for his prompt response to my queries and his clear explanation of how best to resolve the issue which demonstrated a good understanding of how the AST worked
NicholasBrooks · 30 May 2024
Agent replied · 22 October 2024
Dear Nicholas, Thank you for taking the time to leave a lovely review regarding Tor. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotDebbie Lewis…
I would like to appreciate Debbie Lewis for being so amazing and quick with her response.. Debbie has always helped us to resolve our queries and has done her best to get a solution as quick as possible....
RUHANI · 29 April 2026
Agent replied · 25 May 2026
Dear Ruhani, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
★★★★★ 5/5
GoogleI have known and worked with Sharn Lee for well over +20Yrs and she is the consummate professional. Always pro active and super reactive ; she has been the glue with my relationship with Marsh and Parsons. Long may this continuePositiveProfessionalism
Andrew · 3 November 2024
Agent replied · 10 November 2024
Hi Andrew, thank you so much for taking the time to leave us your great review! We are delighted that you are happy with your experience with us and will be sure to pass on your feedback to Greg, George and the rest of the team in Brook Green. All the best, M&P
★★★★★ 5/5
GoogleThe team at Marsh And Parsons in Brook Green provide an exceptional level of service and in particular Sharn, who we have worked with very reliably for a good number of years, is very responsive and a pleasure to work with.
SPG · 3 November 2024
Agent replied · 10 November 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, lesley
★★★★★ 5/5
GoogleThe team at Marsh & Parsons recently managed the sale of my property in Hammersmith. Amrita and the team were excellent throughout - very proactive and pragmatic in difficult circumstances. They maintained great communication throughout the process. Would definitely recommend and use again.
Sarah · 2 October 2024
Agent replied · 23 October 2024
Dear Sarah, Thank you for taking the time to leave a 5 star Google review. Kind regards, Lesley
★★★★★ 5/5
TrustpilotMarsh & Parsons Tennancy Management Team at Marsh &…
The Tennancy Management team at Marsh & Parsons have been very supportive during some difficulties i had with the current tennant. I would like to highlight Jordann Webb who was particularly helpful and always responded to queries promptly and clearly. Jordann went above and beyond to support my tennancy and is a credit to Marsh & Parsons.
Terry · 17 January 2024
Agent replied · 22 October 2024
Dear Terry, Thank you for taking the time to leave a lovely review regarding Jordann. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotLong-standing good service
I have long-standing dealings with Marsh & Parsons, always reliable and thorough. Recently I needed specific information and documents, then I had a query which required confirmation. Michael Stout responded quickly with exactly what I requested. Excellent service.
Joanna · 24 April 2026
Agent replied · 25 May 2026
Dear Joanna, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Hayley
★★★★★ 5/5
GoogleSam was an absolute pleasure to meet and deal with. He made the entire process smooth and easy, and was conscientious of what I was looking for in a rental property, as well as being highly professional, friendly, and enthusiastic - I would happily recommend him. He gave great insights into the process, property market, and was happy to answer any questions I had. He couldn't have been quicker in finding and securing a property for me on short notice.PositiveResponsiveness, Quality, Professionalism, Value
David · 24 October 2021
Agent replied · 23 October 2024
Hi David, thank you so much for taking the time to leave us your kind review! We are delighted that you are happy with your experience and will be sure to pass on your feedback to Sam and the rest of the team in Brook Green. Wishing you all the best in your new home, M&P
★★★★★ 5/5
GoogleGosia is probably the best agent you could ask for in this hectic rental market. She gets things done quickly, is always responsive, and her friendly personality makes it easy to connect with her, making the entire process smooth and enjoyable.
LAURA · 27 October 2024
Agent replied · 10 November 2024
Dear Laura, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lesley
★★★★★ 5/5
GoogleThere is no Agent I would recommend more than Marsh & Parsons. Sharn especially is brilliant. She is very attentive, honest, enthusiastic and knowledgeable and there is no other Agent I would choose to use! Thank you to the team here.
Chris · 27 October 2024
Agent replied · 10 November 2024
Dear Chris, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley
★★★★★ 5/5
GoogleSharn is great, she’s responsive,sensible, helpful and effective. Any time we need help, she sorts it cheerfully and effectively. I think she’s helped us on our property for about 10 years now- long may it continue. She’s definitely a cut above!
Peter · 27 October 2024
Agent replied · 10 November 2024
Dear Peter, We really appreciate you taking the time to leave such lovely comments about Sharn. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Lesley
★★★★★ 5/5
GoogleI recently had the pleasure of working with George! From our first meeting, it was clear that George is not just an exceptional real estate agent but also a genuine person who truly cares about his clients. 10/10 would recommend
Sadhbh · 3 November 2024
Agent replied · 22 November 2024
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Lesley
★★★★★ 5/5
GoogleHannah is the best, she found a tenant so quick and was really prompt and polite in her responses yet not overwhelming. Swift process, really nice energy, she’s part of a really great team at M&P . I would recommend highly.
Catherine · 16 October 2024
Agent replied · 23 October 2024
Dear Catherine, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Hannah. Please do not hesitate to contact us again. Kind regards, Lesley
★★★★★ 5/5
GoogleHave been absolutely delighted with the professional attitude and relentless enthusiasm of Amrita and her team at M&P. They have managed to achieve my asking price ‘off-market’ in a very competitive marketplace. Imagine their success rate in a buoyant market. I have absolutely no hesitation recommending them to both sellers and buyers.
Leslie · 27 March 2024
Agent replied · 23 October 2024
Dear Leslie, Thank you for your kind comments regarding the Brook Green team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleHannah is fantastic at her job and made what could have been a stressful experience simple and smooth. She provided me with regular updates throughout the process and gave me brilliant advice. Hannah is a credit to the company!
Jay · 3 November 2024
Agent replied · 10 November 2024
Dear Jay, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley
★★★★★ 5/5
GoogleA big thank you to the lettings team at Marsh and Parsons.
Brought me really good offers in good time and kept me informed of any developments with my property throughout.
Finding the right tenants can be really tricky and the whole process can be really frustrating, but for once it was really easy and with no stress.
Special thanks to Sharn and Miranda on a job very well done!!!!
Riccardo · 24 October 2022
Agent replied · 23 October 2024
Hi Riccardo, thank you so much for taking the time to leave your kind review! We're delighted that you are happy with your experience and will be sure to pass your feedback onto Sharn, Miranda and the rest of our team in Brook Green. All the best, Marsh & Parsons
★★★★★ 5/5
TrustpilotThere was simply nothing to complain…
There was simply nothing to complain first they tried to sell and then we decided to rent out the flat, found a tenant in a very short time and so far rent was paid ;) Lots of things had to be done and they arranged everything for us. Good on emails and information.
Ole · 13 February 2024
Agent replied · 22 October 2024
Dear Ole, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleGeorge has been a pleasure to work with. He was communicative and consistent in helping me with my move to my new flat. He’s reliable and timely, would highly recommend him as your estate agent.
Abbey · 13 December 2024
Agent replied · 27 December 2024
Dear Abbey, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley
★★★★★ 5/5
TrustpilotI cannot thank Tatiana Rodrigues…
I cannot thank Tatiana Rodrigues enough for her help. Her swift response to my emails was brilliant. I so appreciated that nothing was too much trouble. She is a breath of fresh air. An absolute joy to deal with and made it simple and so easy to make arrangements for the reletting of my flat.
Customer · 11 December 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
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