5/5
TrustpilotKeith was instrumental in finding us…
Keith was instrumental in finding us the perfect apartment. His efficiency and dedication made the process seamless. Highly recommend!
Trusted Agent profile · Hammersmith and Fulham
Kinleigh Folkard & Hayward Fulham and Chelsea Sales reviews in Hammersmith and Fulham
★★★★★
1,978 reviews across 3 platforms
29 Effie Road, London, SW6 1EN, Hammersmith and Fulham, SW6 1EN
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Hammersmith and Fulham, at 29 Effie Road, is rated 4.4 out of 5 across 1,978 reviews on three platforms, including 241 Google reviews rated 4.9.
241
Reviews on Google
This office
16
Reviews on Facebook
Business-wide
1,721
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotCalm, composed and professional
Michael was professional, calm and charming throughout. The site went through some rough patches but he never lost his composure. Michael is at the Peckham Rye branch.
5/5
TrustpilotTrustworthy
Max and his team did a fantastic job throughout. They gave direct and honest advice, which is rarely something you can say about an agent. Would highly recommend them.
5/5
TrustpilotHammersmith office: Best experience I’ve had with a letting…
Best experience I’ve had with a letting agent in 10 years. Special thanks to Roy who delivered a service well beyond my expectations!
5/5
TrustpilotVery helpful
Very helpful, friendly, professional and efficient branch, especially Alistair and Lucille.
5/5
TrustpilotLucas was outstanding
We can't speak highly enough about Lucas at KFH. He was so calm and clear about everything and as first time buyers his consistent transparency and attention to detail made a feel confident and reassured. Our mortgage has been approved and his communication through out has been brilliant.
1/5
TrustpilotIncompetent real estate agency
Actually renting a mold appartment (mold even inside the fridge) from KFH. The real estate has been advised of the issue 4 months ago and so not take necessary step to sort the issue.In addition, they do not respect their "raising a claim" procedure available on their website.
5/5
TrustpilotHelpful, attentive, good communication
Helpful, attentive staff without the marketing spiel you get from some agents. They communicated well throughout. It took me 18 months and 2 collapsed chains before I finally moved with this agent so I had a lot of exposure to agents that did not handle things well/communicated poorly. They really made a difference during a stressful time and I would happily recommend these agents to others and use them again in future.
5/5
TrustpilotHouse sale transaction in Motspur Park
The agents at KFH were professional to deal with. My house sale through them went through pretty efficiently and they kept me in the loop all the time, acting as go between between me and the seller. They were on time for appointments but sometimes I felt a bit rushed at the property. It's a bit decision, buying a house and maybe their next appointments were a bit tight time-wise. But satisfactory and pleasant all round.
3/5
TrustpilotFantastic letting agents
Fantastic letting agents , good communication , quick and quality service and were quick to get a tenant in. The quality of offer to landlords drops after tenant is in , poor communication about costs and rent , not replying to emails , hard to get hold off right person e.c.t
5/5
TrustpilotTom was very methodical and…
Tom was very methodical and professional to provide all necessary information and up to date with the sale process.
5/5
TrustpilotIna was great and communicated swiftly…
Ina was great and communicated swiftly and well. She handled the sale of my property with calmness and expertise.
5/5
GoogleAgent Peter is always a pleasure and will always go out his way to make the referencing process as smooth as possible!
5/5
GoogleTom was fantastic. I was signed up with several (20 plus) estate agents across 4 different areas and Tom proved to be sincere, attentive, and kept returning with improved properties for us to view. His manner was great and never once made me feel like a number. Highly recommend.
5/5
TrustpilotThe team at KFH worked diligently to…
The team at KFH worked diligently to get our property purchased across the finish line. Without their continued effort, specifically Craig Dougan, this process would have gone on much longer than it did and possibly would have fallen through. I highly recommend this branch to anyone looking to purchase or let!
5/5
TrustpilotThe sale was handled in an effective…
The sale was handled in an effective and professional way.I will certainly recommend KFH to my friends and associates. In particular Nicholas H.
1/5
TrustpilotLack of transparency
Lack of transparency! Rented a property with them and not told that the fees will be taken upfront for the term of the tenancy. (in 2 year contract that is a huge cost to pay upfront). It was massive shock! I was told that the only charge is the percentage of the rent, however not told that excludes vat and also there was additional significant charge for signing a contract.I had to wait over 3 weeks to find out about financial statement.Overall very very disappointed!!! Definitely not be using them again.
5/5
TrustpilotVery grateful to the team at KFH
Very grateful to the team at KFH, particularly Fred Abayeta and Ravi Chauhan for their continuous expert advice, support and facilitation! Absolutely a splendid experience
5/5
TrustpilotGreat customer service.
Great customer service.The property sold quickly and Callum was very attentive throughout the whole process.
5/5
TrustpilotExcellent experience
Working with Darren Tait to purchase my property was truly an exceptional experience. He is an absolute professional, honest and full of integrity, an excellent communicator, and proactive. I have dealt with others at KFH, and they frankly pale in comparison. If you are using their services, I highly recommend requesting Darren; his process is flawless.
5/5
TrustpilotSmooth and transparent process
Overall process was very smooth for us. Charlotte was very responsive, professional and transparent with us which is very much appreciated!
5/5
TrustpilotThe representative Myles Simon was very…
The representative Myles Simon was very professional, courteous, on time with a very friendly manor.
1/5
TrustpilotAvoid
Avoid West Hampstead branch. Don't seem to capable of reading a court judgement and then break the court judgement repeatedly entering your property illegally and without consent. The complaints department of KFH think that this is perfectly fine and a right task to perform and that there is nothing wrong with this action. Wow. Please do business in an ethical way and save people from pain. Disgusting.
5/5
TrustpilotVery professional
Thank you Sally and team. Very professional and helpful.
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