Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI am a landlord and I have a managed…
I am a landlord and I have a managed property with KFH. Following my experience with them I would strongly advise not using KFH. They have been completely incompetent in my view. An example of this is when in between tenants they registered me to my neighbours ulility bills. This has resulted in nine months of hell. I now have a debt for over £1800.00 for my neighbours property (Ovo energy are also a nightmare) and a the threat of legal action against me. KHF have done nothing to help or assist me in this matter, in fact their lack of customer care is making it worse.
Mr · 12 September 2024
★★★★★ 5/5
TrustpilotVery professional and proactive.
Very professional and proactive.Barrington the manager spent a considerable time in discussing the sale and options. I felt the sale price was considered and explained to me with comparables and options to sell quickly or test the market. The service I received was outstanding and all of the sales team visited the property and were fully aware of its benefits so as to be able to effectively deal with buyers and their needs.David dealt with the sale and he was amazing. Responsive and really on the ball, making sure everyone was informed and I have to say it was the easiest and smoothest property sale I’ve ever had.Thank you KFH Crouch End!
Jennifer · 12 September 2024
★★★★★ 5/5
TrustpilotThe Sales Team were amazing!
The Sales Team were supportive, efficient, prompt and proactive at ensuring we experienced a smooth house sale. A special thanks to Sebastien and Emmanuel who were absolutely brilliant!
D · 11 November 2024
★★★★★ 5/5
TrustpilotExcellent!
Pardeep has been an excellent mortgage broker. His communications have been clear and he has gone above and beyond to help us secure a good mortgage product. Would highly recommend!
Sam · 11 October 2024
★★★★★ 5/5
GoogleKFH provided a very smooth experience finding the apartment and moving in. Emails were always responded quickly, it was easy to organise viewings, and the service was always friendly with all involved people!
Max · 23 August 2024
★★★★★ 5/5
TrustpilotThanks to Danica Macnab and Edoardo…
Thanks to Danica Macnab and Edoardo Secondi they were extremely helpful and I recommend Kinleigh Folkard & Hayward (the Queen Park branch)because they understood my requirements in finding the right tenants.
Farnaz · 24 September 2024
★★★★★ 5/5
TrustpilotFred Abayeta is amazing
Fred Abayeta was amazing, and helped us get the best mortgage out there. We were so impressed with him we came back to him for our remortgage.
Julia · 23 November 2024
★★★★★ 5/5
GoogleMy experience with KFH was completely effortless, very smooth and pleasant. Thanks to Meaghan and Peter, I managed to secure a fantastic place. Keeping in mind this was my first ever experience using an estate agency to rent a property, I didn't really know what to expect. However, from now on my only recommendation will always be KFH. I felt really supported, informed and secured during the whole process. Thank you greatly.
Anastasiya · 23 October 2020
★★★★★ 1/5
TrustpilotAggressive, unknowledgable and unprofessional! KFH LEE
Bought a house in a 6 property chain - aggressive tactics, putting people who are not well rounded enough or knowledgable on the job and unable to answer basic questions. Only reason they got the sale is because we fell in love with the property. Unusual email and call manner as well as unprofessional… forwarded aggressive and patronising emails from other estate agents in the chain who only had their commission in mind, as well as numerous pointless calls throughout the dayWould not recommend if you can avoid - exactly why estate agents get a bad name.
Joanna · 31 August 2024
★★★★★ 5/5
GooglePeter went above and beyond to help us secure our new flat! He was always on hand to assist with any queries or issues we faced - especially when problems arose due to another lettings agent. Would definitely recommend Peter and KFH!
Katie · 25 February 2024
★★★★★ 5/5
TrustpilotDimitri at KFH Wimbledon branch helped…
Dimitri at KFH Wimbledon branch helped me with my property search. He was knowledgeable, personable, kind and understanding. I highly recommend Dimitri to anyone looking for properties
Logan · 13 November 2024
★★★★★ 5/5
TrustpilotGood experience of buying a property
We bought our property through the Streatham branch of KFH and the process and experience was very smooth from day one. Callum was polite and responsive throughout and very easy to deal with. All other members of the team we came into contact with were also lovely. Thank you to the whole team!
Tamara · 23 May 2023
★★★★★ 5/5
TrustpilotKFH Abbeville Clapham were amazing
KFH Abbeville Clapham were amazing. We came back to them after another agent messed us around to sell our house.Max had a buyer lined up already and we had a better offer in days. Super proactive. From offer to completion the team were fantastic. Highly recommend to sell your next property.
Travis · 17 July 2023
★★★★★ 5/5
TrustpilotLeigh and Joel were absolutely…
Leigh and Joel were absolutely fabulous. A stress free house sale experience from the Balham office. Efficient, friendly and professional, I can't recommend them highly enough.
Maddy · 26 November 2024
★★★★★ 5/5
TrustpilotIsabelle at your Balham office was most…
Isabelle at your Balham office was most efficient and made the whole flat purchase smooth. There were the usual hiccups which she handled and resolved immediately. I would recommend anyone to her.
Henrietta · 23 August 2024
★★★★★ 5/5
TrustpilotGrace Kossi-Lessa
Grace Kossi-Lessa Grace was very patient and very professional. Thank you for making her debut so smoothly. Thank you for being in this process, Your support and informationGod bless you
Lenin · 24 September 2024
★★★★★ 5/5
TrustpilotEfficient and proactive
Laura and the team at KFH were most efficient dealing with a long and complicated house purchase. They kept me informed of the process at all stages and were very proactive and helpful.
Ailsa · 5 August 2024
★★★★★ 5/5
TrustpilotI walked in to speak with someone in…
I walked in to speak with someone in Lettings at KFH Queen’s Park and Tamanna was more than helpful, I was very impressed with her knowledge in both the rental market and the area considering being so new to the industry. We need more agents like this!
Jo · 24 October 2023
★★★★★ 5/5
TrustpilotSpecial shoutout to Kevin and Isabelle!
Shoutout to Kevin and Isabelle for being professional, friendly, attentive and proactive. They ensured that the process ran smoothly from start to finish. I will definitely be using Kevin again for my next property remortgage/purchase.
Rhiannon · 25 June 2024
★★★★★ 5/5
TrustpilotRemortgage help
Sawan and Sharon were excellent and went the extra mile in trying to get my remortgage over the line. Incredibly helpful and responsive and made sure I had everything in order. Thanks again to you both!
David · 7 June 2024
★★★★★ 5/5
TrustpilotSolid advice
Had the good fortune of dealing with Cleo McKay, who was thorough in her advice regarding the complexities of being a landlord, offering solid advice without the waffle. I’ve yet to meet anyone in the industry as clued up and genuine in her field.
Customer · 7 November 2025
★★★★★ 1/5
TrustpilotIf I could give no stars I would
If I could give no stars I would. The rent is consistently paid late with some months missing. Kelly Mckvoy is ok with this and is not willing to do anything about it. Aprils rent being paid in may is not acceptable and causing cash flow problems but no one seems to care
Tayo · 30 April 2023
★★★★★ 5/5
GoogleI worked with Joshua Ellis on my property search! He was fantastic! The best thing about him is that he listens to what exactly you want and then will shortlist accordingly without wasting your time. He is very attentive, friendly and honest! Which I really appreciated. If I need another property I will definitely work with Joshua again.
Lusaka2Lucknow · 23 October 2022
★★★★★ 5/5
TrustpilotWould recommend KFH to sell your home
Very easy to sell our house with KFH. We sold for asking price with the first viewer. Would recommend. Our contact was Deana, she was always responsive and did a great job with the sale to push things through with the buyer. Many thanks
Katie · 2 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.