Trusted Agent profile · Hammersmith and Fulham

Fletcher Estates Brook Green reviews in Hammersmith and Fulham

★★★★★ Excellent

170 reviews across 2 platforms

144 Shepherds Bush Road, Hammersmith, London, W6 7PB, Hammersmith and Fulham, W6 7PB

Fletcher Estates's office in Hammersmith and Fulham, at 144 Shepherds Bush Road, is rated 4.7 out of 5 across 170 reviews on two platforms, including 143 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

143

Reviews on Google

This office

Trustpilot logo

27

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Fletcher Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Google

Professional and helpful letting agent. Was able to find tenants quickly and assist with their requirements prior to move in. Despite not managing the property for us they regularly check in to ensure all is well. Would recommend.

S · 25 October 2017

Agent replied · 23 October 2024

Dear Serena, Thank you for your five star review regarding our Brook Green office. We would love the opportunity to work with you have again and wish you the best of luck for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Chard have twice successfully let my property in Brook Green. On both occasions they found excellent tenants who stayed long-term. James provided a great service and I found him to be very helpful.

Rob · 25 October 2017

Agent replied · 23 October 2024

Dear Mr Wilson, Thank you for taking the time to leave your review. We are delighted to hear that James and the Brook Green team have let two of your properties and have found you excellent long term tenants. We pride ourselves on delivering a 5 star service and wish you the best of luck in the future. Kind regards, Sam Farnan Customer Relations Administrator

5/5

Google

I had great experience and the team (Christian, Carmel, and Gile) was very professional and fast in providing the service. I would highly recommend fletchers.

Musab · 10 January 2018

Agent replied · 8 January 2025

Dear Musab, Thank you for your review regarding your experience with our Brook Green Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations

5/5

Google

A very good experience with personal attention. Thank you.

Akhilesh · 24 October 2020

Agent replied · 23 October 2024

Dear Akhilesh, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We are happy with the kindness and promptness of our current property manager.

R · 25 October 2018

Agent replied · 23 October 2024

Dear Runa, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Team

5/5

Google

Perfect renting experience, great staff and amazing service. Highly recommended!!

Veronica · 25 October 2018

Agent replied · 23 October 2024

Dear Veronica, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager

5/5

Google

Rating only, no written review.

Luc · 24 October 2023

Agent replied · 23 October 2024

Dear Luc, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Linda · 24 October 2023

Agent replied · 23 October 2024

Dear Linda, Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Dylan · 24 October 2023

Agent replied · 23 October 2024

Dear Dylan, Thank you for taking the time to leave a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Jamie · 24 October 2023

Agent replied · 23 October 2024

Dear Jamie, Thank you for taking the time to rate your service with our Brook Green office. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Tom · 24 October 2023

Agent replied · 23 October 2024

Dear Tom,Thank you for leaving a 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Farrell · 24 October 2023

Agent replied · 23 October 2024

Dear Ferrell, Thank you for leaving a wonderful 5 star Google review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Rating only, no written review.

Giuseppe · 24 October 2022

Agent replied · 23 October 2024

Dear Giuseppe, thank you for your 5* review. Kind Regards Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Vincent · 24 October 2022

Agent replied · 23 October 2024

Dear Vincent, thank you for taking the time to leave a 5* review. Kind regards Sarah Tranter Customer Relations Team

1/5

Google

Rating only, no written review.

Eugenia · 24 October 2022

Agent replied · 23 October 2024

Dear Eugenia, really sorry to see you have updated this review to a 1 star. I have brought this to the attention of the director and we will be in touch. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Rating only, no written review.

Alice · 24 October 2021

Agent replied · 23 October 2024

Dear Alice, Thank you so much for leaving such a great review. Having a positive experience is extremely important to us and we are so happy we have managed to achieve this for you. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Rating only, no written review.

Hannah · 24 October 2021

Agent replied · 23 October 2024

Dear Hannah, Thank you taking the time to leave a review. We work hard to deliver a great service and I am pleased to hear we have achieved this. Kind regards, Sarah Tranter, Customer Relations Team

4/5

Google

Rating only, no written review.

Mohamed · 24 October 2021

Agent replied · 23 October 2024

Dear Mohamed, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Claire · 24 October 2021

Agent replied · 23 October 2024

Dear Claire, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Esther · 24 October 2021

Agent replied · 23 October 2024

Dear Esther, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Elisa · 24 October 2021

Agent replied · 23 October 2024

Dear Elisa, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Rating only, no written review.

Merita · 24 October 2020

Agent replied · 23 October 2024

Dear Merita, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Sara · 24 October 2020

Agent replied · 23 October 2024

Dear Sara, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rating only, no written review.

Malik · 25 October 2019

Agent replied · 23 October 2024

Dear Malik, We are delighted to read that our Brook Green Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Fletcher Estates's Google reviews

Questions about Fletcher Estates Brook Green

How many reviews does Fletcher Estates Brook Green have?

Fletcher Estates's Hammersmith and Fulham office has 170 reviews across two platforms: 143 on Google, 27 on Trustpilot (across the whole business).

What is Fletcher Estates Brook Green's rating?

Fletcher Estates Brook Green is rated 4.7 out of 5 across all 170 reviews, and 4.9 out of 5 on Google from 143 reviews.

Has Fletcher Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Fletcher Estates, Hammersmith and Fulham won Gold.

Where is Fletcher Estates's Hammersmith and Fulham office?

Fletcher Estates Brook Green, 144 Shepherds Bush Road, Hammersmith, London, W6 7PB, Hammersmith and Fulham, W6 7PB.

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