Trusted Agent profile · Hamilton
★★★★★
757 reviews across 1 platform
2 Gateside Street, Hamilton, ML3 7JG
Igloo's office in Hamilton, at 2 Gateside Street, is rated 4.8 out of 5 across 757 reviews on 1 platform, including 757 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Igloo, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hamilton office, from every platform, shown as written. First names only.
5/5
GoogleVery good customer service. Igloo Estate Agents just helped us sell our property . The whole team has been very professional and supportive throughout the whole process. Special mention to Stacey who has been very responsive and extremely supportive. going above and beyond from start to finish. I would definitely recommend if you are looking for professionalism and efficiency. Very approachable team, would not thank them enough. Thanks againPositiveQuality
5/5
GoogleStacey from igloo Hamilton was amazing from start to finish I was always kept in the loop and really liked the text message alert service , she was always there for any questions and made the process so smooth for us we can’t recommend her enough and I can’t believe we were under offer in one week thanks Stacey
5/5
GoogleFabulous service provided by Stacey from Igloo. We were on a tight schedule due to personal circumstances and our house was valued, photographs/ video taken and on the market within a couple of days……..sold the following week! Stacey was always on hand to answer my queries throughout the process and I would 100% recommend to anyone looking to sell.
5/5
GoogleWe bought and sold a house with Reece from Igloo. He was great right from day one, helped us through the whole process as we had never sold before.. He was always on hand to answer any questions and nothing was ever too much hassle. Reece kept us informed through the whole process and we managed to help us get our house sold within a day!
5/5
GoogleWe have just had our offer accepted for our first home and I cant thank Igloo and in particular Stacey our estate agent enough. Couldn't have been more helpful, as this was the first house we've went for everything was new and Stacey ran through everything and guided us through the whole process. I really can't thank Stacey enough, won't have gotten this house without her help and guidance. Thank you!
5/5
GoogleJulie was so kind on the phone that I had such a great feeling even before viewing the property. Peter was the perfect estate agent, he showed us around, told us all about the property and answered all my questions (I ask a lot of questions) he didn't rush us In any way and just knew that this was the place for us. We couldn't be more excited to move in. Thanks guys ☺️
5/5
GoogleFirst time using Igloo Estate Agents. Reece was the main person dealing with my property. He was very friendly and professional.......and kept me up to date with the progress of my sale. He made what could have been a stressful experience trouble free. I also found the other staff helpful and professional during my several calls to the office. Would definitely use Igloo again!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAfter a very long time, found a very good estate agent for letting properties. I wish they were all over the UK :-) The whole team at igloo did a marvellous job in letting my property. Special thanks to Julie, Neil, Glen and Donna. These are the one I interacted with. Kudos to admin team as well. Very pleased. Looking forward for similar level of service in managing the property.
5/5
GoogleProperty put on market on Friday,viewed the following Tuesday,offer made and accepted 2 days later,thanks to staff off Igloo Estate agents in Hamilton.. Special mention to Stacey, Peter,Reece ,Linda and all the excellent staff who all kept me updated about property enquiries,viewings and all business regards to sale of property which I was selling on behalf of my sister who passed away on22nd October 2020.
5/5
GoogleGreat job from Stacey as our initial viewer and Abby who handled all our viewings and offers. Both were very professional, the communication was outstanding and our home sold in just over 2 weeks! As we are first time sellers Abby was there with wonderful advice for us and that really helped our process. Couldn't recommend enough!
5/5
GoogleAlan and the team at Igloo went above and beyond when helping us sell our property. Not only did they sell the house in quick time but also assisted us to get more than we thought we could. Super friendly, always on hand to help and professional. Would recommend 100% (and have already to friends and neighbours).
5/5
GoogleCurrently renting a property from the team at Igloo, communication and service has been first class from everyone at Igloo. Any queries I have had have been addressed in a timely and efficient manor. Making the switch to Igloo was also extremely easy and straight forward with great help and support along the way, would highly recommend the team at Igloo.
What a wonderful review Vincent - thank you so much - it's very much appreciated. Donna Marie and her team will be delighted! :)
5/5
GoogleGreat estate Agency very professional. Stacey was very helpful and willing to help us with everything. Saimir and Claire
Thank you so much for your review - it's very much appreciated! Team Igloo :)
5/5
GoogleWe made a snap decision to sell our house and initially spoke to Reece who promptly visited our house that day. It was on the market very quickly and we set a closing date within the week, and the house sold in just over a week. Reece provided first class customer service from start to finish, and we will definitely use Igloo again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOutstanding level of service from the team at Igloo! I cant thank Peter and Julie enough for the friendly and professional service i've received. I was let down by another agency and needed a property ASAP. This company have went above and beyond to speed up the application process for me and arrange a date to move in. Credit where its due and these guys are exceptional! Thanks Again!
5/5
GoogleI had my property on the market since October 2019 with a local estate agent without success and they even suggested I drop the selling price by £5.5k.. I contacted igloo and met with Reece, they then took over as agents 2 weeks ago and my property is now sold.. .. Thank you Reece and Stacey. Brilliant job.. Look forward to using your services again in the near future.
5/5
GoogleKnowledgeable staff that are always on hand when you need them . Excellent service and everything managed to a particularly good standard . Friendliness of staff is delightful and supportive . Many thanks to both Alan’s , Lynne and Abbie 🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩 …
Thank you so much for your review Catherine - the team are delighted you took the time to post this -it is very much appreciated - thank you again from Team Igloo :)
5/5
GoogleI am happy to recommend Igloo to anyone who is looking to sell their property. Stacey handled everything brilliantly and always kept me up to date with what was happening. She offered advice when needed and I was delighted that my house sold within two weeks at a great price! Thank you Stacey and Igloo!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWould highly recommended using igloo as your estate agent if your thinking of moving home if possible ask for Abby Gillies to deal with your sale as she done a fantastic job of selling ours! Abby always kept me informed of what was going on with the sale and gave advice to get me the best price for my home managed to get us much higher than originally expected. Thank you again for helping us sell our home
Thank you David for your wonderful review - it's much appreciated. Abby is delighted to have helped you through your sale, thanks again, Team Igloo :)
5/5
GoogleThank you Alan and your team for making this process much less stressful with your efficiency, effectiveness and friendliness.
Thank you for your review Jennie! Delighted to have helped :)
5/5
GoogleI am so glad I decided to use Igloo to find a tenant for my property. Stewart Airey was brilliant, he kept me updated throughout the whole process and the timelines of when to expect a move in date. Very efficient and I would definitely recommend Stewart and Igloo! Thank you.
5/5
GoogleReece and the team at Igloo Hamilton were brilliant, so easy to work with. Always available and we were kept up to date about all aspects of our sale. They accommodated viewing, home report and everything necessary relating to the sale. Cannot rate them highly enough, professional and caring, thank you so much.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI used Igloo Estate Agents for the first time several months ago. Stewart was my main contact and did a great job along with Ann and Donna Marie. There were a few things that I was unsure of and they sorted everything out. I would definitely recommend Igloo Estate Agents.
5/5
GoogleFantastic service from the team at Igloo, big thanks to Abby and Alan for everything.
Thanks so much for your review Ross - it's very much appreciated, Team Igloo :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Igloo, Hamilton won Trusted Agent.
