Every review we hold for the Halton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEveryone we have spoken to regarding the selling of our property have been amazing, very helpful and have kept us informed and answered all our questions which has helped with the anxiety of selling our first property
Rachael · 24 February 2024
Agent replied · 20 June 2024
That's fantastic to hear! It's always reassuring when the process of selling a property goes smoothly, especially when it's your first time. Having a supportive and informative team by your side can make all the difference in alleviating any anxieties that may arise. It sounds like you've found a great group of professionals to guide you through this journey. Here's to a successful sale and a bright future ahead! If you have any more questions or need further assistance, feel free to reach out anytime.
★★★★★ 5/5
GoogleI have rented two properties through Michael Adams, living in the second for four years.
My experience of staff has always been positive, in particular my current contact, Jayne, who is very efficient when dealing with any issues that arise. Jayne is friendly, knowledgeable and professional in her approach and communicates updates promptly, clearly and reassuringly.
Ewan · 31 July 2018
★★★★★ 5/5
GoogleRecently used Adams residential lettings Bethany went above and beyond for me helping secure my new home’ nothing was too much trouble for Beth including replying to my emails after hours and assisting with uploading the required documents I couldn’t fault Bethany’s professionalism and my experience would highly recommended Adams to anyone
Susan · 17 September 2019
★★★★★ 5/5
GoogleBrilliant and friendly staff, thank you for being so helpful.
Big thanks to Clare for her help too.
Gaurav · 19 May 2020
Agent replied
Thank you for your review.
★★★★★ 5/5
GoogleAmazing team. Very helpful.
The whole sale and purchase process was straightforward. Great communication along the way! Highly recommended
Izabela · 27 October 2024
Agent replied · 10 December 2024
Thank you so much for your fantastic review! We’re thrilled to hear that the sale and purchase process was straightforward and that our communication met your expectations. Our team works hard to provide a smooth and stress-free experience for all our clients, and we’re so pleased we could help. Thank you for your recommendation, it means so much to us!
★★★★★ 5/5
GoogleAdams did everything they could to accommodate our needs and request and went above and beyond for myself and my partner to ensure we found our perfect home.
All of the staff we dealt with were friendly, knowledgable and professional at all times and have left a lasting impression with myself and my partner. Looking forward to deal with these guys again!PositiveProfessionalism
Scott · 26 August 2020
Agent replied
Thank you Scott for your kind words. It was our pleasure being able to assist you.
★★★★★ 5/5
GoogleI've sold a couple of properties with Michael C Adams, I always come back & will continue to do so in future due to the ease and speed of communication, honesty and around high levels of customer service!
Jane · 26 September 2023
Agent replied · 25 November 2023
Thank you for taking the time to review our services. We very much appreciate your business and feedback. All the very best.
★★★★★ 5/5
GoogleI’d like to thank Vicki for helping me through a tough time, nice to know they will help the tenants and not just the landlord, her advise and help has really helped me out and got me back n track 👍🏻 really listened to me thanx
David · 21 November 2019
★★★★★ 5/5
GoogleI'm currently using this agent for my house sale, and can't praise the service enough!! After having many dealings with different estate agencies over the years I can honestly say that I have never dealt with such a professional agency..the staff there are tremendous, Natalie, Claire and Alison are amazing and a credit to the organisation..would not hesitate to recommend in the future!!
Colette · 17 September 2018
Agent replied
Thank you for your review. We were glad to be of service to you.
★★★★★ 5/5
GoogleSo welcoming and friendly, when I explained that I was a first time buyer they explained everything I needed to know in terms of next steps. So much better than another local agency nearby had treated us!
Emily · 30 June 2023
Agent replied · 30 July 2023
Just what we like to hear, thanks very much. Congratulations on your purchase!
★★★★★ 5/5
GoogleExcellent service at all stages of the sale of my property. Many thanks to the whole sales team in Runcorn from start to finish.
Peter · 24 March 2024
Agent replied · 20 June 2024
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our sales team in Runcorn. Providing exceptional service from start to finish is always our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us and wish you all the best with your property.
★★★★★ 1/5
GoogleCompletely inflexible timings for viewings. Have left work midday multiple times for viewings only to never get callbacks regarding whether I can leave a deposit or not (have called 5 times in a week only to hear "we'll leave a note").
Bad customer service.
Aaron · 30 July 2022
Agent replied · 30 July 2023
Hello Mr Armstrong, Elizabeth has been trying to contact you for sometime. Please give her a call at our Runcorn office to discuss. Many thanks.
★★★★★ 5/5
GoogleAll staff in the Runcorn office are friendly, helpful and always quick to reply. They are quick to act on issues reported by the tenants
Emma · 25 January 2024
Agent replied · 25 March 2024
Thank you for your review and feedback.
★★★★★ 5/5
GoogleVicky has been like a breathe of fresh air since taking over our property from a previous agent, kept us up to date 24/7 in regards to any issues with payments from the tenant. Can’t fault the service provided.
P · 21 November 2019
★★★★★ 5/5
GoogleWe have recently rented a flat with Adams. Lorraine kept us informed constantly and kept the process really easy and smooth. Maintenance department has been really prompt in dealing with property issues. Leah is Fab. Couldn’t recommend Adams enough.
Jamie · 22 October 2019
★★★★★ 5/5
GoogleGreat estate agents. Thank you
James · 7 December 2024
Agent replied · 10 December 2024
Thank you so much for your feedback and the 5 star rating.
★★★★★ 5/5
GoogleAdams have been amazing.
Pictures of the house taken Monday, on the market Wednesday and sold buy Saturday…we could not have asked for more.
The communication has been fantastic.
Michelle · 16 July 2023
Agent replied · 30 July 2023
So pleased, thank you Michelle!
★★★★★ 5/5
GoogleThe whole experience was smooth and swift.
Cluttered · 23 September 2024
Agent replied · 23 October 2024
Thank you for your review and positive feedback. We are so glad to be of assistance!
★★★★★ 5/5
GoogleWarm and welcoming staff, so professional and knowledgeable. Always quick to respond to any queries.
Tracy · 21 April 2024
Agent replied · 20 June 2024
Thank you for your wonderful review! We're thrilled to hear that you found our staff warm, welcoming, and professional. Providing knowledgeable service and prompt responses to queries are key aspects of our commitment to our clients. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
★★★★★ 1/5
GoogleUPDATE!!!
It is now September and we’re probably in an even worse situation. Still dangerous eletrics after an they allowed an electrician under the influence of alcohol to ‘ complete ‘ an electric job which they were aware off! He has left the electric work still unfinished and unsafe with plug sockets hanging out the walls. He has left holes all over my house and I am still waiting for the work to be finished. I have been wanting this to be resolved for months and asked to speak to someone of authority a number of times to be told I have to wait. I can’t even think about the simple things In the home that also need fixing because they’ve left us in such a mess.
let us move into a house that has never had electrical testing done since being built and needed a full rewire with plug sockets hanging out of walls and constantly getting electric shocks. I have had to move out of the property as a result of stress caused by this. We have been trying to get this issue fixed for other a month now. with constant phone calls to adams which they would just say they will contact the landlord. Then they never call us back. electrician wouldnt turn up , and then today when they were ment to fix the DANGEROUS house the landlord will not send the electrician. I THOUGHT GOING THREW A LETTING AGENCY I WOULD HAVE A SAFE HOME WITH HAVING ISSUES GOING DIRECT TO LANDLORDS BUT THIS IS THE WORST EXPERIENCE WEVE HAD WITH A HOUSE AND WILL BE SEEKING LEGAL ADVICE.
Not only that they were ment to fix our back fences which are hanging of before we moved in which was (feb) we are now in june and still nothing in regards to this as well. so frustrating
Meg · 23 September 2020
★★★★★ 1/5
GoogleUPDATE!!!
It is now September and we’re probably in an even worse situation. Still dangerous eletrics after an they allowed an electrician under the influence of alcohol to ‘ complete ‘ an electric job which they were aware off! He has left the electric work still unfinished and unsafe with plug sockets hanging out the walls. He has left holes all over my house and I am still waiting for the work to be finished. I have been wanting this to be resolved for months and asked to speak to someone of authority a number of times to be told I have to wait. I can’t even think about the simple things In the home that also need fixing because they’ve left us in such a mess.
let us move into a house that has never had electrical testing done since being built and needed a full rewire with plug sockets hanging out of walls and constantly getting electric shocks. I have had to move out of the property as a result of stress caused by this. We have been trying to get this issue fixed for other a month now. with constant phone calls to adams which they would just say they will contact the landlord. Then they never call us back. electrician wouldnt turn up , and then today when they were ment to fix the DANGEROUS house the landlord will not send the electrician. I THOUGHT GOING THREW A LETTING AGENCY I WOULD HAVE A SAFE HOME WITH HAVING ISSUES GOING DIRECT TO LANDLORDS BUT THIS IS THE WORST EXPERIENCE WEVE HAD WITH A HOUSE AND WILL BE SEEKING LEGAL ADVICE.
Not only that they were ment to fix our back fences which are hanging of before we moved in which was (feb) we are now in june and still nothing in regards to this as well. so frustrating
Five · 9 September 2020
★★★★★ 5/5
GoogleI have always used Adams and always will, staff amazing.
Thank you for all your support
Peter · 22 March 2024
Agent replied · 20 June 2024
You're welcome! It's fantastic to hear that you've had such positive experiences with Adams and their staff. Building a strong relationship with a company that provides excellent service can make all the difference. If you ever need any further assistance or have any questions, feel free to reach out. We're here to help!
★★★★★ 5/5
GoogleKeep in regular contact.. returns calls.. leaves voice messages. Helpful. Knowledgeable.
Becca · 6 June 2024
Agent replied · 20 June 2024
Thank you for your feedback! We're thrilled to hear that you found our team to be communicative, responsive, and knowledgeable. Maintaining regular contact and promptly returning calls are essential aspects of our service, and we're glad we could assist you effectively. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
★★★★★ 5/5
GoogleI have nothing but good things to say about the lettings girls who manage my properties, highly recommend the team and trust them with their advice given, Vicky Snape who took over managing the accounts always keeps us fully up to date and provides statements on regular basis, we know we can trust the account to be managed taking the stress and worries away from us, thank you for providing us with an excellent service and we have no worries about leaving our properties in your safe hands! Keep up the good work girls Carol x
Carol · 21 November 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
