Every review we hold for the Halton office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleI cannot in good faith recommend this company from a lettings perspective. Perhaps it was just my landlord in particular, but it took many months to resolve a dispute regarding the deposit at the end of the tenancy following a 2.5 year lease, only for the majority of the disputed amount to be awarded back to myself by the deposit scheme via an adjudicator.
Good luck to all who proceed.
Alexandra · 23 September 2024
Agent replied · 23 October 2024
Thank you for sharing your feedback. We are sorry to hear about the difficulties you experienced during the deposit dispute process. As the letting agent, we strive to ensure a smooth transition at the end of each tenancy. However, the timeline and outcome of disputes are ultimately managed by the Tenancy Dispute Service (TDS). Unfortunately, we do not have any control over how long their adjudication process may take or the final decisions they make.
We understand how frustrating this can be and appreciate your patience throughout the process. We will continue to work closely with tenants and landlords to ensure that such matters are handled as efficiently as possible.
Wishing you all the best in your future endeavors.
★★★★★ 5/5
GoogleFantastic service from start to finish. Our estate agents(Kate & Claire)were professional, helpful, and always kept us informed. They made the whole home-buying process smooth and stress-free. Highly recommended
Aneesh · 13 December 2025
Agent replied · 13 April 2026
Thank you Aneesh. Glad it was smooth!
★★★★★ 5/5
GoogleCompleted a rental deal today, I have dealt with several other local agents and none have been as helpful and efficient as Adams have. Elizabeth has been super helpful and as a first time renter she has held my hand through the whole process and made it super easy. Can't recommend enough.PositiveResponsiveness, Quality, Professionalism
Lindsey · 21 June 2021
Agent replied · 20 June 2024
Thank you. Your kind words are much appreciated.
★★★★★ 5/5
GoogleNatalie went above and beyond in every sense of the word. She made the stressful time of moving home so smooth. We couldn't of been any happier with the service from both Natalie and the rest of the Adams Runcorn team.
We couldn't recommend Natalie any more highly.
We love our new home.
Thank you so much!!!
Daniel · 30 July 2020
Agent replied · 10 December 2024
Thank you for such a glowing review! We’re delighted to hear that Natalie and the Runcorn team made your moving experience smooth and stress-free. Going above and beyond is exactly what we aim for, and we’re thrilled Natalie’s efforts made such a positive impact. Congratulations on your new home, we’re so happy to have been a part of your journey! Wishing you all the best as you settle in, and thank you for your high recommendation!
★★★★★ 5/5
GoogleGreat service and nothing was ever too much trouble. Kate always went above and beyond. It was a pleasure dealing with this branch
Dawn · 28 December 2025
Agent replied · 27 January 2026
Thank you Dawn. Runcorn is an unbelievable office, they all work so hard and we are grateful you took the time to thank Kate
★★★★★ 5/5
GoogleI have dealt with adams on two purchases and a sale and each time they have been amazing! Thank you for all your help
Hayley · 13 December 2025
Agent replied · 13 April 2026
Love this. Thanks Hayley
★★★★★ 5/5
GoogleClaire and all the sales team at Adam’s are brilliant! I’ve bought and sold properties with Adam’s and every time has been seamless. I’d definitely recommend them.
Emma · 13 November 2025
Agent replied · 13 April 2026
Thanks Emma.
We really appreciate your repeat custom. We love working with you and will love to again in the future.
Best wishes
★★★★★ 5/5
GoogleHello all
I would like to say big thanks to Adams agency, was very smooth and easy buy house with this company.❤️
Honza · 28 December 2025
Agent replied · 13 April 2026
Thank you for taking the time to thank us!
★★★★★ 5/5
GoogleWe dealt with Scott from day one, so helpful in Al aspects, couldn't fault Scott, 👏 highly recommended. …
D · 6 June 2024
Agent replied · 20 June 2024
Thank you for your wonderful review! We're delighted to hear that Scott was so helpful from day one and that you couldn't fault his service. Your high recommendation means a lot to us. If you need any assistance in the future, please don't hesitate to get in touch. Thank you again!
★★★★★ 5/5
GoogleExcellent communication throughout the sale of our property and staff were always friendly and professional.
Becky · 13 February 2026
Agent replied · 13 April 2026
Thanks Becky, that's kind of you to take the time to thank us and give us a 5 star review.
★★★★★ 5/5
GoogleWhat an amazing team they were incredible as we didn’t live in the area. Nothing too difficult or a problem to achieve highly recommend
Sharon · 13 November 2025
Agent replied · 13 April 2026
Hi Sharon, thank you for taking the time to thank us.
We try so hard every day to make buying and selling with us a great experience.
Good luck with everything and hopefully work with you again soon.
★★★★★ 5/5
GoogleReally very pleased to be working with Adams. They manage the majority of my properties and I never have a problem. Vicky Snape has been doing an outstanding job on the Finance side these last few years. I couldn't ask for more. But that also applies to the rest of the team. A class apart!
Konrad · 17 September 2019
Agent replied
Thank you so much for your review. It is our pleasure to look after your properties.
★★★★★ 5/5
GoogleMe and my partner recently purchased a flat using Adam’s , and after a nightmare with a different solicitor we finally got our keys …
Holly · 13 October 2025
Agent replied · 13 April 2026
That's lovely feedback for our sales team, in particular about Kate, thank you!!
Good luck Holly
★★★★★ 5/5
GoogleExceptional experience. Being a landlord based many miles away from the property being let, Adamsea 100% have proved to be the right choice in a crowded and competitive list of agents. Exceptional services and communication and was able to find a tenant within days.
Scott Meadows in particular was exceptional. Professional and an excellent communicator
Raihaan · 23 September 2024
Agent replied · 23 October 2024
Thank you so much for your kind words and for taking the time to leave us such a positive review. We are thrilled to hear that your experience with Adams Letting Agents has been exceptional, and we're delighted that we could help find the right tenant so quickly.
Scott Meadows and the rest of our team strive to deliver the best service possible, and it’s wonderful to know that his professionalism and communication stood out during your time with us. We truly value your trust, especially given the distance, and we look forward to continuing our partnership.
Thank you again for choosing Adams Letting Agents!
★★★★★ 5/5
GoogleI do not have my house up for sale with Michael C Adams, but I have been very impressed how up to date they have kept me about properties coming on the market, that may well suit us, and the quick response to any emails sent, especially Clare. Nothing seems to much trouble.
Lianne · 17 September 2018
Agent replied
Thank you for your review.
★★★★★ 1/5
GoogleLandlords beware.
If you expect your rental income to be on time, forget it.
You'll eventually receive it from Adams but only when it's been sat in their office for a day or two and the arduous task of clicking a keyboard has been undertaken.
They're either lazy, incompetent or both.
Good luck.
J · 23 September 2024
Agent replied · 23 October 2024
We have no record of your complaint on our system, so would greatly appreciate you contacting the office to discuss.
To briefly explain our procedure, our software system automatically reconciles rent received to properties and it is transferred within 24hours.
We take payment extremely serious and have systems in place to prevent any issue so again, would greatly appreciate you contacting us.
Thank you,
Adams
★★★★★ 5/5
GoogleGreat smooth service while selling and buying through Adams. Highly recommend 🌟 …
Rachel · 28 December 2025
Agent replied · 13 April 2026
Thanks Rachel, good luck with everything
★★★★★ 5/5
GoogleExcellent service, very professional. Communication was fantastic and very friendly. Highly recommended
Debbie · 28 December 2025
Agent replied · 13 April 2026
Thanks Debbie, we love helping people (especially nice people!)
★★★★★ 5/5
GoogleIt was a pleasure. Scott was very helpful throughout the whole process ! Highly recommended
Daniel · 23 May 2025
★★★★★ 5/5
GoogleVery good from day 1 keeping us updated etc
Paul · 28 December 2025
Agent replied · 13 April 2026
Thanks Paul
★★★★★ 5/5
GoogleI have had a stress free experience
Karen · 28 December 2025
Agent replied · 27 January 2026
Love this. Thanks Karen
★★★★★ 5/5
GoogleGreat experience, thank you.
Sophie · 28 December 2025
Agent replied · 13 April 2026
Thank you Sophie!
★★★★★ 5/5
GoogleMe and my partner were very nervous when renting our first place but our experience with Adams has been wonderful especially from Scott M, he’s been a treasure I couldn’t put into words how thankful we are for all his help he’s very understanding and helpful. Thankyou Scott
Nikita · 26 June 2024
Agent replied · 25 August 2024
Thank you so much for your kind words and for taking the time to share your experience with Adams. We are delighted to hear that Scott was able to make your first renting experience a positive and stress-free one.
Scott is indeed a valued member of our team, and we’re thrilled to know he was able to provide the understanding and assistance you needed. Your appreciation means a lot to us, and we will be sure to pass on your thanks to Scott.
If there’s anything more we can do for you in the future, please don’t hesitate to reach out. We’re here to help.
★★★★★ 5/5
GoogleAdams have managed the letting of my house so well over the past few years. All of the staff have provided an excellent service, especially Vicky.
I would definitely recommend this company to anyone to manage their letting properties
Jennifer · 22 October 2019
Agent replied · 10 December 2024
Thank you for your fantastic review! We're so pleased to hear that you've been happy with the management of your property over the years. Vicky and the entire team work hard to provide top-notch service, and your kind words mean the world to us. Thank you for recommending Adams Estate Agents, it’s been a pleasure working with you!
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