Every review we hold for the Halton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently moved from Newcastle to the area of Liverpool / Runcorn through a Job Promotion at work.
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Knowing I'd only have limited time in the area and on visits before the official transfer. Bethany took me around numerous properties and was more than happy to help and to go above and beyond with anything and every question I needed answered.
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This was more so great as I work in unsociable hours in hospitality and leisure and so questions were still answered when out of hours office Via email.
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The hand over of keys was nice and swift and everything mostly done online making it easier for myself, throughout the whole process.
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Will definitely look to use again in the future.
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Thank you all kindly.
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James H Bsc
HATTON · 31 July 2018
★★★★★ 5/5
GoogleClaire and her team are an absolute dream , can’t thank them enough nothing was to much for them. Thank you for making it all run so smoothly.
Hayley · 22 October 2019
★★★★★ 5/5
GoogleVery responsive and supportive. Nothing too much trouble
Gary · 21 April 2024
Agent replied · 20 June 2024
Thank you for your feedback! We're delighted to hear that you found our team to be responsive and supportive. Providing excellent service is our priority, and we're glad to know that nothing was too much trouble for us. If you need any further assistance or have any questions, please feel free to reach out. We're here to help!
★★★★★ 5/5
GoogleThey have a very nice property I like however the flat will be vacant on March 10 and it doesn't work for me. I need to move in by the end of the month. Overall good. They have very pretty houses and flats.
Carlo · 28 December 2018
Agent replied · 26 December 2024
Hi Ivan, there seems to be a bit of a misunderstanding here. I believe you called to enquire about the availability of fully-furnished properties. Unfortunately, we do not have any at this moment in time. The property you discussed that is available in March is only part-furnished. If you would like to call the office again we would be more than happy to discuss this further.
★★★★★ 5/5
GoogleThey have a very nice property I like however the flat will be vacant on March 10 and it doesn't work for me. I need to move in by the end of the month. Overall good. They have very pretty houses and flats.
Joey · 12 December 2018
Agent replied · 10 December 2024
Hi Ivan, there seems to be a bit of a misunderstanding here. I believe you called to enquire about the availability of fully-furnished properties. Unfortunately, we do not have any at this moment in time. The property you discussed that is available in March is only part-furnished. If you would like to call the office again we would be more than happy to discuss this further.
★★★★★ 5/5
GoogleExcellent service from start to finish. Knew the local area and very approachable when I had any questions.
Paul · 30 June 2023
Agent replied · 30 July 2023
Thank you Paul!
★★★★★ 5/5
GoogleThey have a very nice property I like however the flat will be vacant on March 10 and it doesn't work for me. I need to move in by the end of the month. Overall good. They have very pretty houses and flats.
I · 17 September 2018
Agent replied
Hi Ivan, there seems to be a bit of a misunderstanding here. I believe you called to enquire about the availability of fully-furnished properties. Unfortunately, we do not have any at this moment in time. The property you discussed that is available in March is only part-furnished. If you would like to call the office again we would be more than happy to discuss this further.
★★★★★ 5/5
GoogleThey have a very nice property I like however the flat will be vacant on March 10 and it doesn't work for me. I need to move in by the end of the month. Overall good. They have very pretty houses and flats.
J · 27 August 2018
Agent replied · 25 August 2024
Hi Ivan, there seems to be a bit of a misunderstanding here. I believe you called to enquire about the availability of fully-furnished properties. Unfortunately, we do not have any at this moment in time. The property you discussed that is available in March is only part-furnished. If you would like to call the office again we would be more than happy to discuss this further.
★★★★★ 5/5
GoogleThey have a very nice property I like however the flat will be vacant on March 10 and it doesn't work for me. I need to move in by the end of the month. Overall good. They have very pretty houses and flats.
I · 31 July 2018
Agent replied · 30 July 2023
Hi Ivan, there seems to be a bit of a misunderstanding here. I believe you called to enquire about the availability of fully-furnished properties. Unfortunately, we do not have any at this moment in time. The property you discussed that is available in March is only part-furnished. If you would like to call the office again we would be more than happy to discuss this further.
★★★★★ 5/5
GoogleAdams have been amazing to deal with over the past few years, making renting my property a totally stress-free experience. Everyone in the office is very friendly and helpful with excellent communication, couldn’t have asked for better. Thank you.
Sally · 21 December 2019
Agent replied · 10 December 2024
Thank you so much for your kind words! We’re thrilled to hear that we’ve made renting your property a stress-free experience and that our communication and service have met your expectations. Our team takes great pride in providing friendly, helpful, and professional support every step of the way. Your feedback means so much to us, thank you for choosing Adams Estate Agents!
★★★★★ 5/5
GoogleVicki has been excellent help keeping me updated with monthly and year end statements and is always on hand to answer my queries.
Lesley · 21 December 2019
★★★★★ 4/5
GoogleVery good at what they do. Supportive, helpful and thorough. Kate in particular is an exceptional listener and great problem solver.
Sara · 1 January 2023
Agent replied · 30 July 2023
Thank you for your review.
★★★★★ 5/5
GoogleAbsolutely superb service! After dealing with another agency previously i received awful service and highly professional until i dealt with an exchange through Adams. It made me realise how the service should be managed with experts within the field, highly professional staff and swift feedback. I felt like a built up a rapour with staff over the phone and they were cery helpful in everything i needed of them
Kay · 22 October 2019
★★★★★ 5/5
GoogleThe team are absolutely fantastic at Adams Runcorn. Easy to talk too, honest and understanding and I was impressed by the continuous and open communication (even during lockdown) on my house sale. Would highly recommend.
Jonathan · 19 May 2020
Agent replied
Thank you for your review.
★★★★★ 5/5
GoogleFantastic estate agents with very friendly staff. Beth and the lettings team were able to go from viewing the apartment to moving in within two weeks. The apartment itself was recently decorated and very clean. Would definitely recommend.
Luke · 17 September 2018
Agent replied
Thank you for your review Luke. We hope you are very happy in the apartment!
★★★★★ 5/5
GoogleThank you so much Claire Alison Tracey & Natalie ! Great estate agents would recommend 100%
Nathan · 30 July 2020
★★★★★ 5/5
GoogleFantastic service when looking for a local property. Alison went above and beyond and couldn't be more helpful.
Ryan · 22 October 2019
★★★★★ 1/5
GoogleJoke of an estate agents... Double booked first viewing.. Only decided to tell me an hour before!! Second viewing the next day didn't bother to turn up.NegativeProfessionalism
Matthew · 21 June 2021
Agent replied · 20 June 2024
I sincerely apologize for the inconvenience and frustration you've experienced. Such occurrences are completely unacceptable and fall short of the service standards we strive to uphold.
★★★★★ 5/5
GoogleAdams manage my properties and always give 100%, takes the stress out of looking after them myself, can’t thank the girls in property maintenance for all their support and Vicky in accounts for keeping me fully updated 24/7, if we could give more than 5* we would, pleasure working with you all and would highly recommend the lettings team, Mark
Mark · 22 October 2019
★★★★★ 5/5
GoogleHighly recommend weve been dealing with claire and from to start to finish shes been a star cant thank her and all the team enough
Andre · 19 May 2020
Agent replied
Thank you for your kind words. All the very best!
★★★★★ 5/5
GoogleBrilliant service as always. Back with Adams after a brief time away . Lorraine and Elizabeth have been nothing but kind, professional and extremely helpful
Amanda · 19 May 2020
Agent replied
Thank you so much for your review. Your comments are very much appreciated.
★★★★★ 5/5
Googleamazing and helpful staff from start to end of tenancy couldn't recommend more
Joshua · 30 July 2022
Agent replied · 30 July 2023
Thank you. We appreciate your feedback
★★★★★ 5/5
GoogleSpoke to angie on live chat regarding a 1 bed property and she was very helpful and polite and passed my details on regarding a viewing.
Dave · 21 November 2019
Agent replied · 10 December 2024
Thank you for your kind feedback! We’re so pleased to hear that Angie was helpful and polite during your live chat and assisted you with arranging a viewing. We pride ourselves on providing excellent customer service, and we’ll be sure to pass on your lovely comments to her. If there’s anything else we can do to help, please don’t hesitate to get in touch!
★★★★★ 5/5
GoogleExcellent Estate Agents. 1st class service all round.
David · 1 January 2023
Agent replied · 30 July 2023
Many thanks. All the best!
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