Every review we hold for the Halstead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAn excellent experience from the start, when giving us a valuation on our property, to the finish, at the completion of our sale. The team, Liam, Rebecca, Nathaniel & Terri-Mae were all very professional and helped us to complete our sale in under three months. Highly recommendedPositiveResponsiveness, Quality, Professionalism
Trevor · 25 August 2022
Agent replied · 11 June 2024
Dear Trevor Beal,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleFantastic service by Leaders, in particular Nathaniel and Terri who were more than helpful the entire way through. All other staff we interacted with were equally so, I just unfortunately cannot remember their names!
From a buyer's perspective, they were A+ in their support from start to finish. Highly recommend.
Chris · 12 June 2022
Agent replied · 11 June 2024
Dear Chris,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI really recommend using Leaders Estate Agents, they were extremely proactive in getting us viewings.
We were with another estate agents in Halstead but grew frustrated at the lack …
Darryl · 16 November 2025
Agent replied · 12 November 2025
Thank you for the wonderful review, Darryl. We are delighted you had such a great experience with Nathaniel and the team. It’s wonderful to hear that switching to us made all the difference and we were delighted to help you. Best wishes for your next chapter and we appreciate your recommendation.
★★★★★ 5/5
GoogleLiam and the Halstead Leaders team were excellent, always there if needed through the process of selling our home. Can't thank them enough for being a trusted, honest and supportive team throughout the whole process.
Amanda · 24 September 2025
Agent replied · 12 November 2025
Thank you so much, Amanda! We are really glad Liam and the team could be there for you throughout the sale. Your trust means a lot to us, and we are so pleased we could turn what can feel like a daunting process into a positive one. We wish you all the best in your next chapter!
★★★★★ 5/5
GoogleFollowing consultations with two other local agents , we decided to employ Leaders to arrange the sale of my late fathers home.
From the first time we met Tom at the house , it became clear that not only was Tom well informed, he was there to assist and support us through this difficult process.
Right from the start , we were kept extremely well informed and updated on viewings , feedback and suggestions.
The service we received was quite simply outstanding , far better than we expected. The introductory video email and online portal was very helpful and informative. Whenever we called the office with enquiries , Tom , Nathaniel and Liam always knew where we were at in the process. If we had any difficulties with with legal information , Tom in particular was always on hand to support us in completing documentation. We particularly appreciated the way they communicated the changes in the housing market providing advice without being pushy . This proved to be very timely in our case when interest rates began to rise steeply.
To sum up , as a team , they completely took the worry and anxiety out of the process , making it as smooth as possible for our benefit.
We would urge all prospective sellers to use Leaders as their first choice. You wont be disappointed . A word of advice , take on board any suggestions they offer particularly with regard to your respective asking price . They really do know the market , so you can trust them completely.
Thanks , Tom, Nathaniel and Liam. We wont forget your support .
Michael · 14 November 2023
Agent replied · 11 June 2024
Dear Michael Woodison
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent service from start to finish. Professional, responsive, and genuinely helpful throughout the whole process. Highly recommended.
Thank you again Liam!
Connor · 16 January 2026
Agent replied · 16 April 2026
Thank you for the great review, Connor. We are really pleased to hear you had such a positive experience from start to finish. Thank you for choosing Leaders and for the recommendation, it’s very much appreciated.
★★★★★ 5/5
GoogleHad my ups and downs buying this property but it wasn’t down to Leaders estate agents they done their best
Steve · 16 January 2026
Agent replied · 16 April 2026
Thank you for your feedback, Steve. Buying a property can certainly have its ups and downs, and we are pleased to hear that the team did their best to support you throughout. We wish you all the best in your new home.
★★★★★ 5/5
GoogleWe sold our flat and brought our house through leaders. They have been amazing and very helpful throughout the whole process. They definitely took some of the stress away from the dreaded moving experience. Highly recommend the whole team Liam, James and Rebbecca were a pleasure to deal with.PositiveResponsiveness, Quality, Professionalism, Value
Natasha · 12 June 2021
Agent replied · 11 June 2024
Natasha Daine, we're happy to hear you had such a positive experience with our team!
★★★★★ 5/5
GoogleWe have had a fantastic experience working with Liam and his team. Everyone has been professional and informative, with a high level of communication. Would highly recommend. Thank you to you all. Bianca & Dave
David · 12 June 2023
Agent replied · 11 June 2024
Dear David
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe team at Leaders are outstanding! As a buyer they were always happy answer any questions in a professional and friendly manner. I’d especially like to thank Alyson, Paige, Tom and Liam.
Jane · 13 March 2025
★★★★★ 5/5
GoogleAll the staff have been extremely helpful and very patient with me , very pleasant and always on the end of the phone or in my case visits to the estate agents for help with paperwork ,thankyou all very much
Christine · 13 June 2025
Agent replied · 11 June 2024
Dear Christine Sellars
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleWe were very impressed when we were visited by Leaders to have our property valued. It went onto the market quickly and viewings began promptly. Within a month our property had sold. We were disappointed we had to make contact with the Progressor to introduce ourselves but then didn't have any further contact from her. Any contact was made by Nathaniel, one of the sales negotiators. Unfortunately the property we wanted to purchase fell through within days of exchanging (not due to us!) and from this point we felt somewhat pressured to find another property quickly so the chain below didn't collapse. Of course we wanted to find a property for our own sakes, but could have done without this added pressure
Kevin · 12 June 2023
Agent replied · 11 June 2024
Dear Kevin,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleHad a great experience with leaders. Nathaniel was great! Very friendly and so helpful. The whole team are very proactive. They made the whole experience very simple. I would highly recommend.
.
Gracie · 12 June 2023
Agent replied · 11 June 2024
Dear Gracie Henry
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFantastic team at Leaders Halstead. Following our sale falling through and close to exchanging moving forward we had to find a new buyer for our house quickly. I walked into Leaders at 9am, was greeted by Liam and Tom. I explained our situation and went over a few details. Straight away they had a buyer in mind. By 3pm the same day our house was viewed and sold straight away. They have been a great help so far and couldn’t ask for any more. These guys really know what they are doing and you are definitely in safe hands when using them.
Dan · 12 June 2023
Agent replied · 11 June 2024
Dear Dan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBig thanks to Aimee, she made the re-mortgage process very painless and quick.
Paul · 6 June 2024
Agent replied · 13 June 2024
Dear Paul Symonds
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders were a real pleasure to work with when we purchase our first home.
So friendly and helpful!
Special thanks to Nate who was a star and pushed things along and went above and beyond. Cant thank him enough!
Debbie · 12 June 2022
Agent replied · 11 June 2024
Dear Debbie,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders Halstead have a great team of people who make even a more difficult chain easier to navigate. I have used them for two properties now and will continue to do so in the future.
Pele · 12 May 2025
Agent replied · 27 May 2025
Thank you so much for your kind words! We're really glad we could help make the process smoother for you, even with a tricky chain. It means a lot that you've trusted us with two of your moves, and we look forward to supporting you again in the future!
★★★★★ 5/5
GoogleI’ve used Leaders 3 times now and everytime it’s been a pleasure, an easy process.
1 to buy my first time property …
Ashley · 16 September 2025
Agent replied · 12 November 2025
Hi Ashley, Thank you for your lovely review! We are so pleased to have helped with your purchase and both sales, Your recommendation means a lot, and we will be here whenever you need us again.
★★★★★ 5/5
GoogleLiam and his team gave us expert advice and were always on the end of the phone when we needed them. Perfect service really.
Dean · 12 June 2023
Agent replied · 11 June 2024
Dear Dean
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJust absolutely brilliant it was a difficult sale at the top and bottom of the Chain Liam and the guys were all over it gave me good advice and at one point saved the sale best money I ever spent was using these guys. John V Castle Hedingham
John · 17 October 2024
Agent replied · 10 November 2024
Thank you so much, John!
We’re thrilled to hear that Liam and the team were able to support you through such a challenging sale. It means a lot to know our advice and efforts helped keep things on track.
We’re so glad you chose us, and we truly appreciate your kind words.
Wishing you all the best in your next chapter! 😊
★★★★★ 5/5
GoogleI originally went on with another local agent as they offered me cheap fees.... who can resist a saving.... However the service provided shows why they offer cheap fees.... poor marketing, no contact and just couldn't care until rightmove provided them with a viewer. Throughout this time Liam kept in contact and advised me on properties i was looking at to buy. after 4 weeks i had enough of this agent and removed them marketing my property and got Liam on to it. Yes it was slightly more money but my god the marketing was second to none, professional photos, Floor plans, Premium listing's you name it Liam could offer it to me. Before the property went live Liam's staff had phoned me with two viewers! They advised to hold off till the open day as this will better our chances of getting good offers. So we did..... a week later the open day Liam turned up with this amazing looking brochures and 10 viewers ready to view in an hour time slot. I couldn't believe it what this "big" agent in Halstead could not even get me one viewing Liam and his team had found 10 in a week. Monday morning Liam phoned me up to let me know how the viewings went and to explain what he is going to do that day with feedback. by 13:00 he was phoning me with 3 offers all above asking price! His help and advice helped me get to this point that the other agent could not do. On the tuesday morning we had best and final offers and agreed a sale £15,000 above asking price. That in itself is with the extra 0.25% commission liam was charging compared the other agent. The day after we introduced to their designated sales progression team who has kept us upto date on the whole process and we now sit here ready to exchange on the property. I'm amazed at how smooth everything has been since signing the paperwork with Liam. I will have no hesitation to sell my other house with these guys when I come to it and highly recommend them to anyone and don't be fooled by cheap fees! You get what you pay for. Once gain thank you Liam, James & Rebecca.
Paul · 13 June 2018
★★★★★ 5/5
GoogleSuper helpful, listened to what I was looking for and found a property listing I had ruled out as I didn't think it had the features I needed but they checked and gave me a lot of time to view across two viewings and it was the perfect home for me. Helped to process the sale quickly so I was able to move in the tight two months target I had!
Samantha · 12 June 2023
Agent replied · 11 June 2024
Dear Samantha
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe sold the property in December with the Leaders. The service was excellent, we have been well informed about potential buyers and offers by Liam and his team. I would highly recommended. Thanks
Szczepan · 12 June 2022
Agent replied · 11 June 2024
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat service.
Tom is a pleasure to deal with!
Sam · 12 April 2024
Agent replied · 11 June 2024
Dear Sam Tyson
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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