Trusted Agent profile · Halstead

Leaders Sales Halstead reviews

4.9

★★★★★ Excellent

184 reviews across 1 platform

2 Hedingham Road, Halstead, CO9 2DA

Leaders Sales's office in Halstead, at 2 Hedingham Road, is rated 4.9 out of 5 across 184 reviews on 1 platform, including 184 Google reviews rated 4.9.

Google logo

4.9 / 5

184

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Halstead office, from every platform, shown as written. First names only.

5/5

Google

Nathaniel has been fantastic all the way through this process. Responsive, helpful, never pushy or aggressive (which unfortunately has been my experience of agents in the past) It was always a pleasure to get in touch and ask for his help or support with anything and I would not hesitate to contact him or use Leaders in the future (although I do plan on staying in this property for some time!) Many thanks!

Charlie · 10 May 2024

Agent replied · 11 June 2024

Dear Charlie Watson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders were extremely helpful with the purchase of our first property. We had a very long journey in the purchase of our property mainly due to other parties, leaders would always be on the ball with getting this attended to for us and always chase solicitors when we asked them to. We would like to particularly mention Nathaniel who allowed us to do three initial visits so we could make the perfect choice of property for ourselves. Nothing felt too much to ask, and when I had to go alone he helped me measure the whole property which was great help. The other mention would be for Alyson. Anytime I had issues with slow responding solicitors and needed support with chasing this up, I would email Alyson and it would be done there and then. She was the other party throughout the whole process that responded immediately and helped when I needed it. Both amazing colleagues. Of course other people were helpful also if these were unable to answer the phone. All round great service and we will definitely be back in the future for any other sales or purchases. Even after the completion of the purchase, when we were in our property for a few days. I had complications with our key. Tom was very helpful and continued to help until he was able to resolve the issue. This was great help especially as we weren’t expecting support after completion.

Alisha · 14 December 2023

Agent replied · 11 June 2024

Dear Alisha Brown Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Throughout my dealings with with Leaders I have been communicated with efficiently and effectively. Although the process was at times very stressful, Liam, Tom and Nathaniel were always friendly, empathetic and reassuring. Their 'we're here to help' attitude is genuine and they were able to point me in the right direction on a number of occasions. I was never put under any pressure with repetitive phone calls (which I experienced from other Agents) and was never made to feel uncomfortable when I needed their help or guidance. I have already recommended Leaders to friends who are considering moving.

Karen · 14 December 2023

Agent replied · 11 June 2024

Dear Karen Flint Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a very good experience purchasing through Leaders. Grant and Megan were great throughout.

Luke · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind review, Luke! We are delighted to hear you had a very good experience purchasing through Leaders. Grant and Megan will be pleased to know their support made the process a positive one for you. Wishing you all the best in your new home.

5/5

Google

I have been impressed from start to finish, throughout my experience with Leaders. Not being local I didn't know where to start looking for an estate agent in Halstead but their website was impressive so I got in touch. I'm glad I did because their service was immediately above and beyond anything I got from their competitors. I obviously stuck with them for our sale and have not been let down at any point. They obviously care about their customers. Advice has been carefully considered and very good, I might add. They're extremely reliable - they call when they say they're going to call and do what they say they're going to do. We achieved an excellent result in our sale and I wouldn't hesitate to recommend Leaders of Halstead (and their sister company First for Auctions) to anyone. Many thanks Tom and team.

Katie · 15 October 2023

Agent replied · 11 June 2024

Dear Katie Townsend Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Nathaniel and Tom were amazing in helping us sell my late Mother in laws house. Very friendly, talked us through everything and made us feel comfortable in trusting them to sell the house. Thank you again :)

Anne · 26 July 2025

Agent replied · 24 September 2025

Thank you very much for your lovely review, Anne. We are really glad we could support you through the sale and make the process as smooth as possible during a difficult time. It was a pleasure to work with you.

5/5

Google

Thank you to leaders of Halstead.After having a property on the market for sometime with a different agent , Leaders took over and found a buyer for us within the first week with them. This was sadly a probate property, and I would like to thank Leaders for their compassion and kindness throughout the process.I would recommend Halstead Leaders, and definitely use them again in the future.

Paula · 2 June 2024

Agent replied · 11 June 2024

Dear Paula Tokeley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Highly recommend Leaders in Halstead, we have just purchased our new home through them and the service has been second to none, We would like to particularly thank Nathaniel who we dealt with for our purchase, his knowledge of the local area and the property was brilliant, we also liked his approach to sales as we did not get the pushy salesman vibe that some estate agents give, he let us explore the property and answered any questions that we raised promptly and efficiently, Many thanks.

Mike · 16 August 2023

Agent replied · 11 June 2024

Dear Mike M Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Can't recommend Leaders enough. I went on with one agent and within less then 6 weeks and no viewings they wanted to do a price drop. I left the other agent and ended up going with Leaders. From start to finish they have been amazing. They have been so kind and caring and kept me upto date. I can't thank Tom and Nathaniel enough for everything they have done for us with selling our house. The only thing I would change is I should of gone with Leaders in the first place. I would of saved myself so much drama.

Heather · 16 August 2023

Agent replied · 11 June 2024

Dear Heather Dear Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

My sisters and I have had the awful task of selling our parents house after losing our mum in March last year. We were previously with Michaels Estate agent but they were unprofessional and unable to sell the property in a year. We chose to go with Leaders after meeting Liam at the house and were impressed with his professionalism. We also dealt with Nathaniel and Tom which were equally professional. They were in constant touch with myself and my sisters and always at the end of the phone. They have now sold the house in the 3 months that we have been with them. Fantastic service and I can’t recommend them enough

Nicola · 12 June 2023

Agent replied · 11 June 2024

Dear Nicola Beecroft Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We recently purchased a property through Leaders and they could not have been more helpful. Tom was brilliant and we faced a lot of issues throughout the purchase but Tom couldn’t have done more to help us. The service from everyone at the Halstead branch was exceptional, they were all incredibly helpful, friendly and professional. This is our first home purchase and they guided us through the process brilliantly. Tom was always very easy to get hold of and when he wasn’t available, others in the office were very helpful and calls were returned very quickly. Really great service, thank you to Tom and everybody else at the Halstead branch!

Jess · 12 June 2023

Agent replied · 11 June 2024

Dear Jess Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Nathanial, I cannot thank you enough for your patience and understanding with me. It’s been an awful couple of years for me and you personally made the moving out of my dream house to find a new home Easier than expected. I really appreciate what you have done. Please pass this onto your Superiors!

Tina · 16 February 2026

Agent replied · 16 April 2026

Thank you very much for your kind review, Tina. It really means a great deal to hear that Nathanial was able to support you during a difficult time and make the process a little easier for you. We will make sure we will pass your message on to his superiors. Wishing you all the very best in your new home.

5/5

Google

Having dealt with another local agent that was absolutely appalling it was a relief to have Leaders deal with the sale of my property efficiently and without any undue stress or issue. They communicated with me throughout the process and helped get the sale finalised and done when faced with some delays out of their control. Would recommend Liam and the Halstead team

C · 14 December 2023

Agent replied · 11 June 2024

Dear C Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Liam Riley's advice right at beginning was very useful. He advised a value of what it was worth in his opinion based on his knowledge of the local area and estate in particular and suggested a slightly lower price it would sell at. Having explained that the maximum price was not of prime importance but a smooth and quick transaction were more important he came up with a revised figure that would likely get me more than one offer. He advised against doing any decorating/plumbing/electrics work I thought was necessary as he assured me it would sell without any work at all. I was a little sceptical as this seemed to be against what I had heard from others in the past. But he was right and I was grateful as this saved me some money and some inconvenience. The property sold straight away. One day after going on market numerous viewings were arranged at the weekend. The following Monday 3 offers were received, 2 at the asking price. One was selected as the most reliable buyer. Although it was clear I could have got more money I stuck with my original buyer and this turned out be the right decision. Exactly 7 weeks after seeing Liam the exchange and completion was achieved on the same day. The only grumble I would have is using Lifetime legal. and although this is not Leaders fault I think it would be best not to recommend using them. Lifetime legal don't do conveyancing, give contradictory advice and find you a solicitor for a fee. You can never find the your contact again after the first phone call. The found me a solicitor in the North who at times I could not contact by phone. Best to get your own local solicitor who you can phone and drop in to see, if you need to.

Mark · 12 June 2022

Agent replied · 11 June 2024

Dear Mark Stanaway, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Want to say a big thank you to the entire team at Leaders Halstead - particularly Liam - who went above and beyond throughout the purchase of our first home. A friendly yet professional vibe from the very start and the willingness to actually help us with any questions we had. We had a particularly tricky situation with buying, but all issues were dealt with and managed in a way that really felt like they cared for us personally. I don't know why estate agents get a bad rap - Leaders Halstead have been nothing but a delight to work with. Without them we certainly wouldn't have made into the first home we really wanted. Thank you!PositiveResponsiveness, Professionalism

Clare · 12 June 2022

Agent replied · 11 June 2024

Hi Clare, we are so happy to read such a great review about Leaders Estate Agents Halstead! Kind regards Customer Care Team

5/5

Google

Very helpful, great advice..Nathaniel was a star, on time no messing around, told me how it is n the best way forward 👍👏👏 …

Terry · 26 July 2025

Agent replied · 24 September 2025

Thank you very much for your kind words, Terry. We are really pleased to hear you found the advice helpful and that Nathaniel made such a great impression. We will pass on your feedback to him, he’ll be delighted. Thanks again!

5/5

Google

Had a great pleasure of dealing with Liam and his team when selling my home at the start of this year. Estate agents get a bad reputation but it seemed as stress free as possible, when it was getting too much they done the chasing with solicitors for me and nothing seemed to much for them. Great estate agent and I am glad I chose them. Thankyou

George · 12 June 2023

Agent replied · 11 June 2024

Dear George Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders were brilliant in selling my shared ownership property. Had multiple viewings arranged within the first few days of going on the market and a buyer found shortly after. Nathanial was always available to phone with any information I required and made the whole process seamless.

Billy · 10 August 2024

Agent replied · 24 August 2024

Dear Billy Livermore Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have been thrilled with the service from the Leaders team. There was no problem too big and they were willing to share every update no matter how small. We tried multiple agents in the area but Leaders, for us, were the stand out best. We can't thank the agents enough for their help.

Leah · 13 March 2024

Agent replied · 11 June 2024

Dear Leah Perry Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I would recommend Leaders. I dealt with Nathanial at the Halstead branch of leaders and he has been invaluable, helping negotiate my sale. It was difficult due to the deeds being delayed, thought lost, in the post, most likely due to the postal strikes. Every time I telephoned with questions they were resolved right away. No problem getting in contact with them either. Thank you

Mary · 12 June 2023

Agent replied · 11 June 2024

Dear Mary Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thank you Liam and Nathaniel for your expert advice and guidance from start to finish with selling my father's property when he was taken into care. They looked after all the viewings and enquiries from the buyer and kept me informed of everything that was happening. Also Terri-Mai who kept us updated on the legal side. An excellent and I highly recommend.

Bob · 12 June 2023

Agent replied · 11 June 2024

Dear Bob, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Excellent service start to finish, couldn’t fault the team in Leaders Halstead. Nathaniel was on call whenever needed and he even found a second buyer for our property within 48 hours of our first sale falling through. Very grateful for the support throughout and would recommend them to anyone

Jack · 12 April 2024

Agent replied · 11 June 2024

Dear Jack Hill Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Big shout out for Sarah who stood by us from start to finish and ensured we had everything we needed when we needed it. Made multiple phone calls to get things moving and sorted out all the keys at the end.

Patricia · 16 February 2026

Agent replied · 16 April 2026

Thank you for your lovely review, Patricia. We are delighted to hear about your positive experience, and we will pass your kind words on to Sarah. She will be thrilled to know her dedication and persistence made a difference. Thank You.

5/5

Google

I want to say a huge thank you to Aimee who has helped me organise my mortgage renewal. She has been very supportive, efficient and effective with her communication and organisation. She took away any worries and stress I initially had. Thank you Aimee!

Holly · 6 June 2024

Agent replied · 13 June 2024

Dear Holly Crick Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Leaders Sales's Google reviews
The Trusted Agent

Is this your office? Claim your page.