Every review we hold for the Halifax office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe want to say a big thank you to the whole team for all the effort put into selling our home. From start to finish, you were supportive, professional, and made what could have been a stressful process feel really straightforward.
We genuinely appreciate everything you did and wouldn’t go anywhere else when it comes time to sell again.
Amy · 6 September 2025
Agent replied · 6 September 2026
Amy, thank you so much for your kind words. It was a pleasure working with you, and we’re really glad to hear that the process felt smooth and straightforward. Your appreciation means a lot to the whole team. We look forward to helping you again whenever you’re ready for your next move.
★★★★★ 5/5
TrustpilotExcellent service from Michaela and Jade
Michaela and Jade were very professional from start to finish.Always there to answer any questions and they made everything less stressful . They kept me informed all the way through when my solicitor went quiet. Would definitely recommend.
Simon · 25 September 2024
Agent replied · 23 October 2024
We are so pleased to hear about your positive experience. We appreciate your kind words about Michaela and Jade. We strive to provide excellent customer service and we are glad that they were able to make the process less stressful for you. We are committed to ensuring that our clients have a positive experience and we value your feedback.
★★★★★ 5/5
TrustpilotReally pleased with the service and…
Really pleased with the service and help we received whilst selling the property as executors. Catherine was great and kept us informed at every step. We didn't need to take time out to do the viewings either. I would highly recommend Ryder and Dutton.
Mrs · 12 June 2024
Agent replied · 23 October 2024
Thank you for the positive review, we appreciated the feedback. We wish you all the best moving forward, best wishes from all at Ryder and Dutton Heywood
★★★★★ 5/5
TrustpilotRyder and Dutton were so professional…
Ryder and Dutton were so professional and helpful. We are first time landlords so we felt quite anxious about the idea of renting out our property. We honestly couldn't have done it without the expertise of Gabby and the rest of the team!
Emily · 29 June 2024
Agent replied · 23 October 2024
Thank you for your review Emily, it has been a pleasure to help you get your property onto the market. Wishing you all the best with the move!Kind Regards, Gabrielle Wray MARLALetting Valuer
★★★★★ 5/5
GoogleI bought a property through RWW some years ago and was very happy with the service from Keith Popple on that occasion so I had no hesitation in approaching RWW to sell the property last year. Keith gave me a realistic valuation and Benoit, Barnaby, Charles and Parris were professional and supportive during the prolonged sale process, including a withdrawal just pre-contract by the first purchaser. All in all a very satisfactory experience. Thank you
Guy · 6 September 2021
Agent replied · 6 September 2026
Many thanks for the review Guy, it is much appreciated!
★★★★★ 5/5
TrustpilotMy experience with Carmel Eveleigh…
My experience with Carmel Eveleigh in getting our dream apartment was nothing but beautiful and organised. At all levels, she could relate with us and understood how we felt at every point in time. She's never tired of listening to us or helping to solve every puzzle we encountered. Her comforting phrase is "leave it with me Michael, i will chase it up for you". My customer experience with Carmel is what I believe every tenant looking for an apartment will be delighted to have. Thanks Carmel, Thanks Ryder & Dutton Estate Agents.
Michael · 21 March 2024
★★★★★ 5/5
Trustpilot5 stars for Michaela and Jade at Ryer…
5 stars for Michaela and Jade at Ryer and dutton, moved house twice in 15 years and i wouldn't use anyone else , Michaela and Jade where always on hand with the update , nothing was any trouble and we always felt we can phone them both with any concerns or questions we had . Made moving house so much easier .Thank you Michaela and Jade
Cath · 18 November 2024
★★★★★ 5/5
TrustpilotHouse move
Geraldine Marsden was a great move manager and helped every step of the way!
Michael · 12 May 2026
★★★★★ 5/5
TrustpilotFriendly and good communication
It has felt like a long process as there have been a few bumps in the road, but Ryder and Dutton were very good at communicating. Zoe initially looked after us very well and was great at getting back to us. Once the sale and purchase process was fully underway, we were passed to Geraldine Marsden who was also very available and chased the relevant parties as required. Thank you Ryder and Dutton!
Sally-ann · 25 July 2024
★★★★★ 5/5
TrustpilotBrilliant support from Alexandra
Alexandra supported me through every step of the process from rebooking the original viewing due to a work crisis to supporting me to get my solicitor in motion. Nothing has been too much trouble. Alex has been available to me at every step. Absolute 5star service.
Stuart · 24 April 2024
Agent replied · 23 October 2024
Hi Kathryn, thank you so much for your 5* review, I really appreciate it. Wishing you all the best in your new home :)
★★★★★ 5/5
TrustpilotThankyou to Ryder and Dutton for…
Thankyou to Ryder and Dutton for selling my mothers house. Jenny kept us up to date with everything and was a pleasure to deal with, she was very helpful in resolving issues and helped to push the sale through.
Gary · 28 August 2024
Agent replied · 23 October 2024
We are so pleased to hear that you had a positive experience selling your mother's house. We strive to provide our clients with exceptional service and we are delighted that Jenny was able to assist you in resolving any issues and helped to push the sale through. We appreciate your kind words and feedback.
★★★★★ 4/5
GoogleFrom Matt coming out initially to value our house, and Oliver and the girls all helping us through what was for us already quite a stressful time.
Thankfully everything has gone through now, so massive thank you to our Halifax branch.
Trish · 2 October 2026
★★★★★ 5/5
TrustpilotRental…and Sales
I have used Ryder and Dutton for rental of an investment property for many years..... Ruth and Stacey have been amazing along with the rental team always updating me and working in my corner as a Landlord.A shout out to accounts who always get back to me with queries I have. I would 100% recommend them if you are thinking of renting 5 star girls thank you. I recently sold the property via sales Ella , Paulina and the team have been helpful and kept me informed along the way thank you Ryder Dutton for years of service.
Jacqui · 13 March 2024
★★★★★ 5/5
TrustpilotSimply the best
No matter who I spoke to within the team, Conor, Jade or Michaela, each of them understood my questions and were able to provide answers within a short timeframe. I was kept informed of progress with my property purchase at all times, so I knew exactly what was happening and could therefore plan accordingly. Maxine was a great help too, spending all day showing me numerous properties that matched my criteria, whilst saving the best until last. And it was well worth the wait, because my offer on that property was accepted the following day. In short, a great customer centric team within the Ryder & Dutton company, and one I would thoroughly recommend. Thank you all.
Consumer · 12 March 2024
★★★★★ 1/5
TrustpilotI would strongly advise anyone…
I would strongly advise anyone considering using this estate agent to proceed with extreme caution. My experience has been incredibly disappointing.
A · 14 July 2026
Agent replied · 16 July 2026
We take all genuine customer feedback seriously. However, we are unable to identify you from our records as a customer of our business or as a party to the transaction referred to in your review.
If you have dealt directly with us, please contact us directly with sufficient information to enable us to investigate your concerns.
Kind regards
★★★★★ 4/5
TrustpilotSienna Court Sale
The set up and sale process was simple and straightforward and we were kept up to date and informed throughout the legal process which was complicated but Geraldine worked well to keep all the parties up to date thank you.
Peter · 7 October 2026
★★★★★ 5/5
TrustpilotGreat estate agent
We had such a great experience with Ryder & Dutton. Geraldine was our point of contact on our purchase and she was fantastic, often going above and beyond to provide us with an update on other parts of the chain which was really appreciate. Would recommend using them!
Will · 9 March 2024
Agent replied · 23 October 2024
Hi Will, thank you for sharing your thoughts on your experience with Ryder & Dutton. Geraldine is very diligent and always willing to help. All the best for the future, Alex & the Ryder & Dutton team.
★★★★★ 5/5
TrustpilotRide the storm with Ryders
All the team at Royton especially Michaela were always helpful and available…..as were Emmy and Jenny at the final push stage….you guys are good at what you do….many thanks to each and everyone of you…very much appreciated……
Alan · 23 October 2025
★★★★★ 5/5
TrustpilotSkelton
I wanted to thank all the letting team especially Ruth, Lucy, Moira & Sheldon for all their help in finding the right tenant for my property. The whole transition was seamless! they are very professional in what they do always kept me informed of the viewing, the tenants interested etc.Thank you for all your help and assistance. I have been using yourselves for over 30 years now and will continue to do so. Keep up the excellent service you provide.
Se · 6 March 2024
★★★★★ 1/5
TrustpilotPoor Hand over from you Catherine
Poor Hand over from you Catherine, I should be picking up keys from Estate Agents yet I am left with back and forth with Seller and excuses.
Sheriff · 27 May 2026
Agent replied · 2 June 2026
Hi Sheriff,
Thank you for taking the time to speak with me today. As discussed, whilst the completion day is ultimately a legal matter for the solicitors, we do accept that we could have done more in the days running up to completion to help try and avoid the situation you ended up facing and we apologise for the inconvenience you experienced which was not acceptable.
Catherine also passes on her sincere apologies to you, especially as you both had a really good relationship throughout.
Kind regards,
Jake Rowson, Sales Director,
Ryder & Dutton
★★★★★ 5/5
TrustpilotThank you Ryder & Dutton
Completed the purchase of my 1st home listed by Ryder & Dutton!Hugely grateful to Liz - we met a few times when viewing different properties - she had lots of insight of what each property could offer to a new owner. Thank you to Oliver, Emmy and Tracey for all their help with getting over the finish line to completion. The process of buying a property is a highly stressful experience and the team at Ryder & Dutton made it less so.
Aisha · 26 February 2024
★★★★★ 5/5
TrustpilotGreat team of experienced people.
Great team of experienced people.
Communication is excellent and queries are handled efficiently and promptly.
Recommended
Mathew · 12 August 2026
Agent replied · 14 August 2026
We're so pleased to hear that our experienced team provided excellent communication and handled your queries efficiently and promptly. Thank you for your recommendation!
★★★★★ 5/5
TrustpilotProfessional from start to finish and…
Professional from start to finish and wonderfully assuring which was a great help during a stressful time .Sale was very easy with assisted viewings and I must say Jessica was outstanding in her communication, would definitely recommend them
Frances · 29 August 2024
Agent replied · 23 October 2024
We're so glad to hear you had a positive experience! We strive to make the process as smooth and stress-free as possible. We're thrilled you found Jessica to be helpful. We appreciate your kind words and recommendation. - Tony and the Oldham team
★★★★★ 4/5
TrustpilotWhen Rachel took over as sales…
When Rachel took over as sales negoiator viewings were quickly arranged. Rachel updated me of who was viewing my property and gave detailed feedback of the potential tennants.
Hp · 19 May 2026
Agent replied · 20 May 2026
We're so happy to hear that the viewing process was efficient and that we found suitable tenants quickly for you. We appreciate your positive feedback!
Gareth
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