Ryder and Dutton Halifax reviews

★★★★★ 5/5

Trustpilot

5 star service from the Rawtenstall branch

Ryder & Dutton Rawtenstall were absolutely amazing and provided a fantastic service for the purchase of our new home. Alex McMahon was my point of contact for the purchase as she was just fantastic, I cannot praise her enough! She was always there to answer all my questions and she made the whole process so easy and stress free which was massively appreciated. Her communication was fabulous and I was kept updated regularly and my emails were always answered promptly. Alex was super friendly and professional and it was lovely to finally meet her when we collected our keys from the Rawtenstall office. We were made to feel so welcome and everyone in the office was so excited for us and it just made the experience so enjoyable. A huge big “Thank you” from the Crawley family for helping us to secure our dream home.

Clare · 4 April 2024

★★★★★ 5/5

Trustpilot

Charlotte was incredible

Charlotte was incredible. She is professional, amiable and was a great support. She would be an asset to any business and I would recommend her again again.

Annette · 22 September 2026

★★★★★ 5/5

Trustpilot

We would highly recommend Ryder & Dutton Heywood

We recently had the pleasure of working with Jenna from Ryder & Dutton Heywood to sell our home, and we are beyond grateful for her exceptional service and dedication throughout the entire process. Jenna and the team’s commitment to achieving the best possible outcome for us was clear from the start. They took the time to thoroughly understand our needs and priorities, and their proactive approach ensured that our property was marketed effectively to potential buyers.Throughout the process, Jenna was a constant source of support and reassurance. Her communication was consistent and transparent, keeping us informed and updated at every stage. She handled every challenge with grace and professionalism, and her unwavering optimism and positivity were exactly what we needed!We are thrilled that we successfully sold our home and would highly recommend Ryder & Dutton Heywood to anyone considering them.

Katie · 2 April 2024

★★★★★ 3/5

Trustpilot

It took a lot longer than was meant too…

It took a lot longer than was meant too as this was a sale with no chain . The buyers did not have the funds readily available as we was told before the sale . This was the cause of the delay. The aftersales advisor was great keeping ontop of the buyer and their solicitor.

Dear · 3 July 2026

★★★★★ 5/5

Trustpilot

Highly recommended!

I have renting a property through Ryder and Dutton for several years. During that time I have dealt with Ms Sarah Green who has been, and continues to be, and excellent agent. Very little has needed attention but Sarah has organised everything quickly. The Landlord has also been very cooperative. All in all my dealing with Ryder and Dutton has been remarkable!

Stephen · 13 May 2026

★★★★★ 5/5

Trustpilot

Jacqueline was absolutely fantastic…

Jacqueline was absolutely fantastic throughout our house purchase. As buyers, we really appreciated how helpful and approachable she was, and she was always available whenever we had a question or needed anything

Ciara · 19 August 2026

★★★★★ 5/5

Trustpilot

A massive thank you to Fiona & Kia

A massive thank you to everyone at Ryder & Dutton in particular Fiona & Kia at the Holmfirth office. We had a really poor experience with Simon Blyth and switched to Ryder & Duton with Fiona & Kia taking personal responsibility for our sale. Fiona even offered additional advice on how to market the property, in particular the front elevation of the property. We liked the idea of adding some planters to the front aspect that we have taken these to our new property and still love them. Our sale was prolonged, approximately 6 months from agreeing the sale to completion and during this time we have really appreciated the effort and personal investment and support that Fiona & Kia privided in securing viewings and the eventual sale. Moving home is very stressful, but Fiona & Kia made sure that we were not only kept updated on progress but were proactive in chasing updates / information from the chain, which was really reassuring that the sale was progressing. Without this I honestly think we would still be sat in our old house. Thanks again for making the move to our dream home come true. Tim & Pauline

Timothy · 28 March 2024

★★★★★ 5/5

Trustpilot

Helpful, Efficient, Friendly and Proactive

Renting my house was easy and quick with the help of Rachael Howard-Cofield, Ellouise Dagnall and Joshua Albanese. Rachael was extremely helpful and always kept me updated throughout the process. Rachael would always get back to me within an hour of my email and helped move the process along very quickly. She was always very polite and friendly and was a pleasure to talk to. Ellousie was very efficient when sending over our contracts making sure everything was done as quicky as possible for us. Josh was very friendly when showing us around the house and when giving us the keys he took his time to show us where all the metres are and other useful information etc. Josh also did our inventories which were very detailed. I would highly recommend using Ryder and Dutton, all of the staff that helped us were extremely reliable and friendly. These staff members are a credit to the company!

Sarah · 27 March 2024

★★★★★ 5/5

Trustpilot

Sarah and Paige were very professional…

Sarah and Paige were very professional and very patient

Phil · 17 June 2026

★★★★★ 5/5

Trustpilot

Fantastic Service

Rachael Hilton and Daniel Parkinson have made my and my partners experience in renting our first home very positive and professional. They have been an incredible support and have been on hand with emails and calls frequently to help with the quick and smooth transition of viewing the home to handing over the keys. I highly recommend Ryder & Dutton Estate Agents as they have a highly supportive team around them especially Rachael and Daniel.

Jessica · 28 June 2024

★★★★★ 5/5

Trustpilot

Ada was outstanding looking after us…

Ada was outstanding looking after us for our first purchase. Her communication was excellent- especially when we had really silly questions! Fantastic service. Highly recommend 👍

R · 23 September 2026

★★★★★ 5/5

Trustpilot

Ada and the team were brill Ada did a…

Ada and the team were brill Ada did a sterling job with difficult solicitors with them being slow to reply but we got there thank you

Roy · 22 September 2026

★★★★★ 5/5

Trustpilot

Professional

Professional, knowledgeable and friendly - Amanda Bell is very good.

Mrs · 4 June 2026

★★★★★ 5/5

Trustpilot

Nichola and the team in the Slaithwaite…

Nichola and the team in the Slaithwaite branch made the sale of my mother-in-laws house both seemless and efficient. They constantly chased the buyers/solicitors and myself when needed and pro-actively moved things to a final completion. The sale wasn't as straight forward as it might have been but this was due to power of attorney and third parties involved but having Nichola and the team on my side gave me a greater understanding of what was needed and helped greatly. I will be forever thankful to the team and will definitely recommend them to family and friends. Dawn Hay

Dawn · 6 March 2024

★★★★★ 5/5

Trustpilot

Recently bought a new house and sold…

Recently bought a new house and sold the old one with the help of Geraldine Marsden doing all the move. All went smooth and on time and stress free would highly recommend her and the team and Ryder and Dutton

Wayne · 16 June 2026

★★★★★ 1/5

Trustpilot

Appalling service!

Appalling service!This company should be shut down.Booked a viewing nearly 3 weeks ago was told the 2nd March was the earliest they could do. No available staff which I questioned on two further phone calls.Been told today the property is sold even though I had been told only a week ago no other viewings have taken place or are booked we will be next to view.To then be told someone viewed 4 days after we enquired.To then check and see the property was updated as sold on right move days ago, so another lie told today about when the offer was made.Third time this has happened across other ryder and dutton offices with other viewings over the past 2 yrs Blatantly they are deciding who can and can not buy the houses they list. Please if you are a seller use any other company I will refuse now to ever view a property with this company and will be reporting them there conduct is not legal or professional

Adele · 1 March 2024

★★★★★ 5/5

Trustpilot

All I want to say is that I want to…

All I want to say is that I want to thank you Geraldine for being a great manager and really helping in selling my property, she was brilliant and very supportive I really appreciate the efforts she made for us to run things smoothly.

Mr · 14 May 2026

★★★★★ 1/5

Google

Avoid. Highly unprofessional, unreliable, and a total scam. Sarah Fitton is exactly as others have reviewed her, dishonest and a scam. She takes your money for her property management services, and she doesn’t deliver at all, on the …

Blanca · 24 September 2025

★★★★★ 5/5

Trustpilot

purchase of property

Ada was the estate agent for the purchase of our property . I felt Ada went above and beyond with us . Ada was always there to help with any questions , queries , . Ada was always very polite and friendly , she would listen and rectify any problems we had . Ada was so approachable it made buying my new home much easier and less stressful than i imagined

Tracey · 22 September 2025

★★★★★ 5/5

Trustpilot

11/10 For Geraldine

I recently had the pleasure of working with Geraldine who truly went above and beyond in helping me, being attentive, responsive, and incredibly helpful. She kept me informed every step of the way, ensuring I never felt out of the loop which, as a first time buyer, was crucial for me. Her professionalism and dedication made the entire process smooth and stress-free. I highly recommend Geraldine, and Ryder & Dutton generally, to anyone in search of their perfect property.

S · 29 February 2024

★★★★★ 5/5

Trustpilot

Great lettings advice!

After having trouble with previous tenants we looked at the possibility of using a lettings agent to provide support should the need arise again.We were attended to by a lady called Gabrielle. She gave us some great advice, was very knowledgeable and competent in all the aspects of letting the property. Gabrielle was punctual at the meetings and on point with all the communication.

Mr · 16 November 2024

★★★★★ 5/5

Trustpilot

Great customer service

Great customer service, professional and helpful. Especially Catherine Salisbury

Kingsley · 28 May 2026

★★★★★ 1/5

Trustpilot

Not very good service

A bottle house from you people read in Denton they didn’t tell anything wrong in the house. There’s when we bought the house we went there and we see there’s so many like door is not closing. Lock is not proper. The window is broken. They should tell us before.

Atiya · 19 March 2026

★★★★★ 5/5

Trustpilot

Excellent Experience

I had an excellent experience working with Jenny throughout my house purchase. She was extremely professional, personable and proactive from the very beginning. Jenny kept me updated at every stage, chased things up whenever needed and made sure the process kept moving forward smoothly.

Matthew · 4 May 2026