Every review we hold for the Halifax office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBrilliant friendly staff
I worked with Tom Prince throughout the sale of my property. He was incredibly patient, friendly and couldn't do enough to help. No task was to small and he was definitely the backbone of the entire process, chasing solicitors each step of the way and being my main communication throughout.Not only this but his customer service skills are exceptional, working in a customer facing environment myself I couldn't fault his interpersonal skills what so ever! Brilliant asset to the team.Big thank you to Tom and the team at R&D Rochdale.
Catherine · 23 May 2024
Agent replied · 23 October 2024
Thank you so much for the wonderful review! I'm delighted to hear you had such a great experience. Once again, congratulations on your new home, sending you my best wishes for the future, Tom.
★★★★★ 5/5
TrustpilotExcellent and very professional .Also…
Excellent and very professional .Also very friendly. There were a number of complicated issues with probate and we were greatly supported whilst these were resolved.Nothing was too much trouble which again in the high pressure environment of house selling was very encouraging. Looking back the support we received was exceptional. When it was needed advice and guidance was always very readily available. So glad we had Ryder and Dutton on our side. Thanks again for everything.
Fraser · 31 July 2024
Agent replied · 23 October 2024
Dear Fraser, thank you for your comprehensive review, I was delighted to hear how pleased you were with the service we provided. There can often be many layers in a house transaction and I believe our team are the best at ensuring our clients receive the best advice and support. May I wish you all the best for the future. Alex & the whole team.
★★★★★ 5/5
TrustpilotRyder & Dutton Rossendale
Ryder & Dutton tailored their service to my needs and helped make the sale of the property relatively stress-free.My agent Leon was professional, attentive, great in communication and very friendly. I seldom needed to chase up for an update as he kept me informed and updated regularly.The team, especially Nick demonstrated professional knowledge and understanding of the local market very well.The photographer who worked with them also took very high standard photos for the property.Although there were one or two things they could further improve on, overall they are a very good estate agent that I would recommend. I felt that I had made the right decision choosing them.
Ms · 21 May 2024
Agent replied · 23 October 2024
Thank-you for your review and the amazing gifts! It was pleasure working with you.
★★★★★ 5/5
TrustpilotGreat service!
I recently purchased a house through Ryder & Dutton & I couldn't be more satisfied with the experience. Both Jade and Michaela were incredibly helpful and attentive throughout the entire process. They went above and beyond to ensure that all my questions were answered promptly and thoroughly. Their professionalism and dedication made the whole experience smooth and stress-free. I highly recommend Ryder & Dutton, especially if you have the chance to work with Jade and Michaela
Dan · 30 July 2024
Agent replied · 23 October 2024
Thank you for the 5* review so please we could help. All the very best in your new home.
★★★★★ 5/5
TrustpilotWas great keeping us up to date and…
Was great keeping us up to date and liased well. Thank You to Elizabeth Powell
Suzanne · 24 May 2026
Agent replied · 27 May 2026
We are so glad to hear we kept you well-informed. Thank you for your kind words!
★★★★★ 5/5
TrustpilotHouse sale with Ryder & Dutton
I sold my house with Ryder & Dutton earlier this year and had a great experience from start to finish. I got a realistic valuation, a detailed listing which showcased the property really well with beautiful photographs. I secured a really good offer and was kept up to date throughout the sale process with regular, personal emails. I felt comfortable to reach out to my case handler, Geraldine, with any questions - she was always very friendly and prompt. Thanks Geraldine and all the team involved.
Deryn · 15 May 2024
Agent replied · 23 October 2024
Hi Deryn, thank you for taking the time to review our service. I am delighted to hear you were pleased with the service offered throughout and I will ensure Geraldine knows about your kind words. all the best, Alex & the whole team at Uppermill.
★★★★★ 5/5
GoogleWe worked with Sarah as our letting agent when we moved abroad and rented out our home, and she was simply fantastic. She handled all the paperwork smoothly and connected us with excellent local contractors for things like window …
Dave · 24 October 2025
Agent replied · 24 August 2026
Hi Dave
Thanks for your kind words! I always did my best to get the right outcome for … More
★★★★★ 5/5
TrustpilotOne of the best experiences I have had…
One of the best experiences I have had when dealing with an Estate Agent. Particularly Georgie, Amber, Naomi and Lucy who were excellent a being vigilant with prospective buyers and clearly had my best interests at heart - thank you so much for that. Thank you also to Alex who put me in touch with the best solicitors ever, also Zoe, and to Geraldine for keeping me updated weekly on the progression of the sale.Breath of fresh air.Thank you all, truly grateful for all of your hard work.
Jacquie · 10 May 2024
Agent replied · 23 October 2024
Thanks for the review Jacquie - So glad we could help you sell your property!
★★★★★ 5/5
TrustpilotGeraldine was fantastic
Geraldine was fantastic. Everything went smoothly and there was always someone available to speak to and I felt supported throughout. I love my new home and feel the process has been straight forward from making the offer to completion.
Laura · 16 July 2026
★★★★★ 5/5
TrustpilotGreat Fully Managed Rental Service
I decided to rent out my property to create some additional savings, and Ryder and Dutton have been an excellent choice with clear pricing and a great team behind getting everything ready for the tenants. Thanks to Zoe, Gemma, Sinyee and Zak for all the work they have done.
Joshua · 5 May 2026
★★★★★ 5/5
TrustpilotStrong communication and helped get results
Strong communication and helped me get my property in a very challenging chain. It’s a stressful process for involved but my move manager at Ryder & Dutton was contactable every day doing a lot of piecing together which was very valuable to me, I would suggest using.
Alex · 7 September 2026
Agent replied · 9 September 2026
We're so glad to hear our team's communication and dedication helped you navigate a challenging property chain. We understand moving can be stressful, and we appreciate your kind words.
★★★★★ 5/5
TrustpilotRyder & Dutton have been great
Ryder & Dutton have been great. The sale of my property is progressing smoothly. Milly Newall at the Middleton branch in particular has been very professional and courteous, and has kept me updated along the process of viewings, offer and conveyancing process. I have used Ryder & Dutton to manage my property previously and I would recommend their services highly.
Peter · 10 June 2026
Agent replied · 12 June 2026
We're so glad to hear your property sale is progressing smoothly. We appreciate your kind words about our team's professionalism and communication. Thank you for recommending our services!
★★★★★ 5/5
TrustpilotI found that the staff at the Oldham were helpful & courteous …
I found that the staff at the Oldham Branch were outstanding. In particular Nancy Holden provided a very professional, proactive and courteous service from start to finish!.. Many thanks her for keeping me updated regularly and always ensuring that she had a complete knowledge of the sale when called upon to answer my queries.She & Jessica Williamson have been fantastic in maintaining consistent communication providing positive responses and reassurance throughout the process of selling my property.. as representatives of Ryder & Dutton they did a very good job.Thank you. Hide
Jacqueline · 2 May 2024
Agent replied · 23 October 2024
Thank you for the review! We always like to stay in regular contact with our clients - it is key to making sure the process goes smoothly 😊
★★★★★ 4/5
Trustpilot165 Manchester Old Road, Middleton M24 4DZ
House went on the market 18th April 2024 and it Sold by 7th June 2024 - so we are really pleased with Ryder & Dutton Middleton and all the staff there.Particular thanks to Jordan / Elizabeth / Megan for pushing things through and being approachable throughout the process. Thanks also to photographer Jade who did an excellent job in making the photos look fantastic! - All in all a great service.
Steven · 3 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to share your positive experience. We're thrilled to hear that you were pleased with the service you received from our Middleton office. We're especially happy to know that Jordan, Elizabeth, Megan, and Jade made the process smooth and enjoyable for you. We appreciate your kind words and will share your feedback with the team.
★★★★★ 4/5
TrustpilotJessica williamson made my whole…
Jessica williamson made my whole experience of selling and buying a fantastic one, she was always on the other end of the phone, answered any questions we had about anything, nothing was ever too much trouble. Thank you Jessica 😘 The Solicitors on the other hand where hard to reach, I felt they never really engaged with us, when you have never done this before, you look for a guiding hand with knowledge of whats happening and someone you can rely on, we don't feel this was what we got, unfortunately more often than not we felt ignored. Yes the portal was there, but never updated, it was a more of a toolfor Blackburn Birchall to ensure they ticked boxes. Sorry that was our experience.
Mrs · 25 July 2025
★★★★★ 2/5
TrustpilotSub average service for price
Positive points: Branch Manager was very helpful during initial process, and guided me very well and house went up on sale fairly easily and quickly. The drawing of contract was easy.Negative points: Once house was sold, Lack of communication, I wasn’t kept up to date, I had to do lots of chasing around and even with that I would get redundant answers. Any information I was seeking from seller where agent has to act as a bridge, it was almost impossible asking them for help. Staff not very helpful. Based on this I think they are overpriced for services they give. Will I recommend R&D? No!
Amir · 25 April 2024
Agent replied · 23 October 2024
Dear Amir,Thank you for your feedback and I appreciate you taking the time discuss your experience with me when I telephoned you just now. We spoke about where you felt we fell a little short of your expectations and I can assure you your comments have been taken on board. I am pleased we achieved your asking price which was more than our competitors had valued the property for initially and it has of course allowed you to move to your next family home. We wish you all the best for the future. Michael HodsonBranch Manager - Ryder & Dutton, Middleton
★★★★★ 5/5
TrustpilotRecently used Ryders Uppermill to sell…
Recently used Ryders Uppermill to sell my property and then went onto purchase a property through them.
Honestly a great experience from start to finish. The staff are very helpful, from Charlotte's communication organising viewings, bookings etc to Jenny Boyle who literally took all the pressure off me and my family when moving house. Nothing was too much and when i needed Jenny the most, without any comeback or moaning she jumped on it. Great experience. Thank you very much. Will defo use Ryder and Dutton Uppermill going forward
James · 26 August 2026
★★★★★ 5/5
TrustpilotOldham branch
I can’t thank Jess at the Oldham branch enough for all her support through this journey, it has been stressful however she made it so much smoother. She was quick with her responses and explained everything thoroughly as much as she could. Thank you Jess for everything! The rest of the team are just as helpful and friendly as we viewed quite a few properties before finding the right one for us!
RB · 6 September 2024
Agent replied · 23 October 2024
Thank you for your kind words which I will pass onto Jess! We're so happy to hear that you had a positive experience and that you found the right property! 🏠 - Tony and the Oldham team
★★★★★ 5/5
TrustpilotGreat work!
I am absolutely delighted to share my heartfelt appreciation for the outstanding service delivered by Emma and Elizabeth. Their meticulous attention to detail and proactive approach in arranging property viewings surpassed my expectations. Their warmth and professionalism made the entire process not only efficient but also enjoyable. Furthermore, I cannot thank Laura enough for her exceptional communication skills and unwavering commitment to keeping us informed every step of the way. Together, their collective efforts have truly set a benchmark for excellence in estate agency services, and I am immensely grateful for their dedication, expertise, and genuine care.
Mengran · 17 April 2024
Agent replied · 23 October 2024
Thank you for the amazing Review, we hope you enjoy your new home it was great working with you.
★★★★★ 4/5
TrustpilotThank you
Ada worked hard to try and keep everyone infomed even through some parties/solicitors were less than helpful at times. One thing that would have helped would be to tell buyers/ sellers not to book vans until they recieve written confirmation. As a person who doesn't buy/sell houses often that would have really helped.
Louise · 21 July 2026
Agent replied · 5 August 2026
We truly appreciate your kind words about our team member's dedication. Your feedback regarding communication about booking vans is invaluable, and we will certainly consider implementing this suggestion to improve our service for future clients.
★★★★★ 5/5
TrustpilotSale of Cottage
Catherine and Kia at Ryder and Dutton made the process of selling my cottage run smoothly from start to finish. They regularly communicated by phone or e-mail, were professional and helpful and provided information and guidance throughout it all, taking any pressure off by sorting out problems and queries as they occurred.
Alan · 27 July 2026
Agent replied · 29 July 2026
Thank you Alan for your kind review - we are glad that everything went to plan for you :) Thanks for trusting us with your sale
★★★★★ 5/5
Trustpilot5 Star Service.
I unreservedly give this five-star review to Ryder and Dutton and, more specifically Laura Chadderton, who made the process of selling our home an absolute breeze. From start to finish, Laura’s professionalism, expertise, and dedication were evident every step of the way.First and foremost, Ryder and Dutton's market knowledge was impeccable. They provided us with a comprehensive analysis of comparable properties and helped us set a competitive yet realistic price for our home. Their marketing strategy was top-notch, utilizing a variety of platforms to showcase our property and attract potential buyers.Communication was seamless throughout the entire process. Laura kept us informed of every showing, provided valuable feedback, and promptly answered any questions or concerns we had. Their attention to detail ensured that no aspect of the sale was overlooked, from scheduling viewings to negotiating offers.When it came to negotiations, Laura truly went above and beyond to secure the best possible deal for us. Their negotiation skills were unmatched, resulting in a quick and favorable outcome.Overall, working with Ryder and Dutton and Laura was a pleasure, and I cannot recommend them highly enough. If you're looking to sell your home with ease and confidence, look no further than this exceptional team.
Paul · 9 April 2024
Agent replied · 23 October 2024
Thank you for the amazing review! Really pleased to hear you have been happy with our service. Laura is a fantastic sales negotiator and will always go out of her way to get the sale through! ⭐
★★★★★ 5/5
GoogleI want to say a big thank you to the amazing team , it was a long haul but got there in the end , a special thank you to Amie who I felt supported me and kept me informed at all times
Sue · 6 September 2025
Agent replied · 6 September 2026
Sue, thank you for your kind words. We truly appreciate your patience throughout the process and are so pleased we could support you along the way. Amie and the team will be delighted to hear your feedback. Wishing you all the best, and do let us know if we can help in the future.
★★★★★ 5/5
TrustpilotLisa Royle was responsible for…
Lisa Royle was responsible for ensuring, eventually, that the property was sold. There were a number of issues with intending purchaser's but Lisa maintained a positive and helpful approach throughout.I was kept fully informed of matters throughout.The property was put on the market in December 2023 at a somewhat optimistic value and took about 10 months to eventually sell. Lisa was involved throughout to bring about the sale.
Jeremy · 29 October 2024
Agent replied · 23 November 2024
We appreciate your kind words about Lisa. It's wonderful to hear that she was able to maintain a positive and helpful approach throughout the process, even when faced with challenges. We strive to ensure our clients are kept informed and supported every step of the way.
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