Trusted Agent profile · Halifax

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Ryder and Dutton Halifax reviews

★★★★★ Excellent

2,422 reviews across 3 platforms

8 Silver Street, Halifax, HX1 1HS

Ryder and Dutton's office in Halifax, at 8 Silver Street, is rated 4.8 out of 5 across 2,422 reviews on three platforms, including 301 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Ryder and Dutton won in 2026.

Google logo

4.7 / 5

301

Reviews on Google

This office

Yell logo

3.7 / 5

3

Reviews on Yell

Business-wide

Trustpilot logo

2,118

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Ryder and Dutton, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Halifax office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic House Moving Experience

I am extremely grateful for the help and support from Geraldine Marsden. Buying a house is so stressful but made so much easier when you have Geraldine's help. Thank you so much for always being available, chasing various people and keeping me updated throughout the entire process. Geraldine is an absolute credit to the team at Ryder and Dutton. Thank you from the bottom of my heart for all of your support during the purchase of our forever home.If you are thinking of moving I would not hesitate to use Ryder and Dutton they have been absolutely amazing!

Samantha · 10 August 2024

Agent replied · 23 October 2024

Thank you so much for sharing your experience with us, we're delighted to hear you were happy with our service and wish you all the best in your new home 🏠 ⭐ - Tony and the Oldham team

5/5

Trustpilot

Geraldine Marsden - A True Asset!

I want to thank Geraldine Marsden for her commitment and never ending support… Geraldine was always very pleasant and approachable and made the transaction of selling a property a lot less stressful. A true Asset! Thank you so much!

Mrs · 20 August 2026

5/5

Trustpilot

The lovely Jenna at Ryder & Dutton…

The lovely Jenna at Ryder & Dutton Heywood. I cannot praise her enough. Her communication was excellent, she made the whole process so easy for me. I am neurodiverse and struggle with paperwork and long processes. Jenna helped me through each stage, clarifying info from solicitors, passing messages through the chain and remaining positive. I had a change of circumstance 2 weeks before completion meaning we had to start again but everyone pulled together to get me to complete on time. The team are kind and dedicated, definitely experts in their field. Thanks so much R&D Heywood, especially Jenna&Megan, for your hard work and support. Would definitely buy and sell with you again ☺️

Shaunna · 7 August 2024

Agent replied · 23 October 2024

Thank you so much for the lovely review, we are so happy we could help you move forward with your lovely new home. All the very best from all at Ryder and Dutton, Heywood Office.

5/5

Trustpilot

I bought a house through Ryder and…

I bought a house through Ryder and Dutton & the lady that looked after us was called Jenny Boyle. I have to say they made it soo easy and made sure I was always made aware of any updates. Jenny was quick to reply to any emails and always returned my calls. The sale was quick and efficient as Jenny kept on top of the buying process and made sure things were always moving with both mine and the vendor’s solicitors. She was very humble and I felt I could call her for the smallest things and nothing was ever too much. I am soo glad Jenny was my agent and couldn’t ask for anyone better. I spoken to a few different agents during the time and always preferred Jenny as she made everything soo simple and easy. Thankyou soo much for your support

Amina · 22 September 2025

5/5

Trustpilot

Just sold my Father’s property with…

Just sold my Father’s property with Ryder & Dutton at the Oldham branch. It took time to sell but I’d like to give a special mention to Amy Heaton, she was very professional from start to finish from organising the viewings to closing the sale. Thank you Amy for all you help.I’d like to also give a mention to Maisie Smith who like Amy kept me up to date with the progress .And to all the other members of the Oldham branch who helped along the way. Thank you.

Calibra5711 · 2 August 2024

Agent replied · 23 October 2024

Thanks so much for the lovely review ⭐

5/5

Trustpilot

Happy with the service

I recently bought a property through Ryder & Dutton and was very happy with the service provided!The sale didn't go too smoothly and was a lengthy process (through no fault of Ryden & Dutton). Matt was there to help throughout. I was also away for a full month towards of the sale where there were a few complications. Matt was great in these circumstances and helped by communicating going back and forth with all parties to find out exactly what was needed to get the sale complete for me not long after I got back. Thanks Matt. Very friendly and professional throughout

Katie · 29 July 2024

Agent replied · 23 October 2024

Thanks for the review Katie, hope your enjoying your new home. - Matt

5/5

Trustpilot

Fantastic

I recently sold my property with Ryder & Dutton, Heywood branch. With it being my first ever sale, I was nervous and had a lot of questions throughout the process. From start to finish it was a great experience. Fran Whittle, Jenna Henley and the rest of the team were very helpful, always available to answer any questions and worked hard to make sure everything went smoothly and as quickly as possible, always with a smile and helpful advice. Jenna kept me informed every step of the way and I felt very comfortable asking questions and asking for advice when needed. Ryder & Dutton made a complicated process a walk in the park which I am very grateful for. I can recommend their services without hesitation. Thank you for all your help, it's much appreciated.

Pat · 29 July 2024

Agent replied · 23 October 2024

Many thanks for the wonderful review, we are so glad you were happy with our efforts, take good care form all at Ryder and Dutton

5/5

Google

A big thank you to Ella and all the team at Ryder & Dutton for guiding us through the sale of our house and making it a stress free journey with regular updates of the process. Very highly recommended.

Patrick · 11 December 2025

Agent replied · 25 December 2025

Thank you Patrick, we are very pleased that you would recommend our services. All the best!

5/5

Trustpilot

Its been a great pleasure doing…

Its been a great pleasure doing business with Ryder & Dutton. I just want to say a massive thank you to Lauren in the rochdale branch. She has supported me from start to finish which I am truly grateful for. She answered all my queries in a timely and professional manner. She is a true asset to Ryder & Dutton who went above and beyond my expectations. I honestly thought buying a house would be quite complex but Lauren made the whole process look easy. Thanks again and I would certainly recommend Ryder & Dutton to any potential buyers and sellers solely due to their excellent customer services.

Shaair · 27 July 2024

Agent replied · 23 October 2024

Thank you for your kind review Shaair! We hope you and your family have a fantastic future in your new home.

4/5

Trustpilot

Choose your recommended conveyancers wisely

I am giving 4 stars not because the service provided by Ryder & Dutton wasn’t very good, because it was. Our contact Laura Chadderton was always available to answer any questions. The issue was the buyers solicitors (ConveyancingHome) who were on the Ryder & Dutton recommended list. They were awful unprofessional and had to be chased constantly and it got that bad that I had to raise a complaint with them directly. The whole process has been very stressful. Moving is stressful enough without conveyancers/solicitors making it worse. A huge thank you to Laura who I give 5 stars to.

Allison · 25 July 2024

Agent replied · 23 October 2024

Thank you for taking the time to review the service we have provided. I'm delighted to hear you were pleased with the service from Laura, and I am sorry to hear the buyers solicitors was an issue in this instance. May we wish you all the best for the future - Tony and the team at the Oldham branch.

5/5

Trustpilot

Amazing Estate Agent

Throughout my home buying process, Ryder and Duttons Team has been absolutely impeccable. My main point of contact throughout the process was Geraldine who not only kept me updated regularly via email but also called me to check in and was amazing at responding to any queries I had. She chased on my behalf, brought forward any concerns I had to the seller and resolved any problems extremely quickly and efficiently. I’d also like to mention Dylan who facilitated the multiple viewings I had. He was polite, friendly and knowledgeable. Huge thanks to everyone that has supported this process, would highly recommend.

Chris · 28 September 2026

5/5

Trustpilot

Excellent staff

We sold our house and bought our flat both through Ryder Dutton Rawtenstall in June.Graham was very easy and pleasant to deal with, and always happy to help. Leon took us through the process and was also easy to speak to and very helpful - and in particular very patient when there were slight glitches along the way. Matt was very helpful too, and Megan guided us through the final stages and was always cheerful and quick to respond.All in all, we would highly recommend using the Rawtenstall branch.

C · 24 July 2024

Agent replied · 23 October 2024

Thanks Cath, it was a pleasure working with you throughout! - Leon

5/5

Google

Huge thanks to Ella @Ryder & Dutton for her patience, friendly yet extremely professional help with the purchase of my new gaff! 💯 recommend Ryder & Dutton - especially Ella! …

L · 16 February 2026

Agent replied · 16 April 2026

Thank you for your fantastic review and recommendation, we’re delighted to hear you had such a positive experience with your purchase. Wishing you every happiness in your new home.

5/5

Trustpilot

Excellent service provided by Ryder &…

Excellent service provided by Ryder & Dutton. Jade and Michaela were fantastic and kept me informed about viewings and feedback from them. Once I accepted an offer Jenny the Sales Manager took over. It wasn’t a straight forward sale as quite complex. Jenny was superb, so professional and kept me informed every step of the way. She really did go above and beyond and I can’t thank her and the team at R&D enough.

Geraldine · 27 October 2024

Agent replied · 23 November 2024

We are thrilled to hear about your positive experience with our team. It's wonderful to know that Jade, Michaela, and Jenny provided you with such excellent service. We appreciate your kind words and are delighted that you found the process to be smooth and efficient, even with the complexities involved. We strive to provide our clients with the highest level of care and professionalism, and we are glad that our team was able to exceed your expectations.

5/5

Trustpilot

Liv has been extremely diligent and…

Liv has been extremely diligent and efficient in handling our purchase. From the very first call to this stage we have been kept up to date with every stage. Would definitely recommend

Zaria · 25 September 2026

5/5

Trustpilot

Estate agents who were seriously helpful

Throughout the whole process of moving our elderly parents, Ryder and Dutton in Rawtenstall were fantastic to deal with. I would like to recognise Alex McMahon and Graham, in dealing so sensitively with their situation, they were very generous with their time in making everything run as smoothly as possible. Alex took on the communications. She was extremely efficient, she updated us regularly and our calls were dealt with promptly and intelligently. And with a kindness which we really appreciated . We feel we absolutely chose the best agents and would recommend them wholeheartedly.

Sarah · 8 July 2024

Agent replied · 23 October 2024

Thank you so much for the positive review Sarah, we hope your settling in. - Alex

5/5

Trustpilot

House purchase

Once our offer was accepted, Geraldine looked after our purchase. She was fabulous and looked after us every step of the way. She gave us advice and took the lead in chasing and pushing deadlines when she needed to.Can't thank you enough Geraldine for making our house purchase so stress free and smooth.Also a thank you to Zoe (at the Ashton branch) who looked after us initially, dealin with our offer negotiations and gave us our keys on our moving in day.Great service all round.

CB · 7 July 2024

Agent replied · 23 October 2024

Dear CB, thank you for your review and kind words for both Geraldine and Zoe. Both are an asset to our business and its fantastic to read such a positive review them both. All the best for the future, Alex & the whole R&D team.

5/5

Trustpilot

I would like to thank Branch Coordinator Laura Chadderton.

I would like to thank Branch Coordinator Laura Chadderton at Ryder And Dutton Oldham for making our experience great.We moved to Ryder And Dutton after marketing our property for over a year with another agency and were placed with Laura and immediately we knew we were in safe hands. Laura committed to selling our property and her professionalism and expertise was immediately apparent. She organised a the diary for viewings and kept all parties informed at all times. Laura maintained a dedication to selling the house even when we lost thr first buyer which was very reassuring and we completed with the second buyer today. She has gone above and beyond to make the sale as seamless as possible and has kept us updated on the progress of the sale even if she was on leave . She has been in constant contact with all parties throughout with emails or phone calls always with a friendly and helpful attitude.I would absoloutely recommend Ryder And Dutton because of the exceptional staff they employ.

Ms · 4 July 2024

Agent replied · 23 October 2024

What a brilliant review, thank you for sharing your experience with us! Laura is a brilliant sales negotiator and will always pull out all the stops ⭐

5/5

Trustpilot

We sold our within 24 hours of it going…

We sold our within 24 hours of it going on the market for the full asking price. To assist us with the issues in the chain, Geraldine kept on top of matters. She supplied us with information on a regular basis and chased things down as required. A good service was provided.

Anthony · 6 May 2026

5/5

Trustpilot

The absolute best experience

I recently sold my property with Ryder & Dutton, Heywood branch. It was a very positive experience from start to finish. Starting with Fran Whittle who came out to do do the initial valuation with her obvious experience and knowledge of the local market, which is the most important aspect of selling. She also did the photographs and write up and it was listed online within just a few days. From that point on I dealt with Megan D’Angelillo at the local branch who was just excellent in every aspect of her position. She moved to another branch shortly after and Jenna Henley took over, who was also excellent, extremely efficient, professional and with great communication. They have perfected their process and they execute so well, both individually and as a Team. I received multiple, daily emails about viewings which happened immediately the house was listed, which they also handled for me. I had multiple offers within the first week and Jenna was on the ball at all times until we accepted an offer that we were very happy with. Once we agreed with the buyer, the transaction went as quickly as their bank would allow. Jenna kept me informed every step of the way, I never had to call once to ask for updates, she preempted any question before I even asked. It’s rare to get such service, I cannot recommend them highly enough. It becomes very apparent that using your local estate agent who has known the local area for so many years is a must for viewings and communication. I also used a solicitor they are not connected to but are familiar with due to their long, established network of local vendors, which made communication flow much better than if I’d introduced a random, unknown solicitor. This just added to the efficiency of their process to completion. I had no issues at all. Had there been any I would rather have a highly experienced local company on my side than a random online company who have no connection or attachment to the area. I can recommend Ryder & Dutton without hesitation, it was a pleasure to deal with them. Big thanks to Fran, Megan and Jenna, and Catherine who communicated with me also, you were all totally awesome!

Rita · 4 July 2024

Agent replied · 23 October 2024

Thank so much for the wonderful review!! we wish you all the very best moving forward from all at Ryder and Dutton Heywood

1/5

Trustpilot

Laugh a minute 🤣

Don’t make me laugh however they not kept all their part of the bargain all the time at 1st it was ok to talk on the phone when I could get through then later I asked to be contacted by email later in the conversation and that included the buyer.

PURPLEparrot · 7 September 2026

Agent replied · 8 September 2026

Thank you for taking the time to leave a review. We are sorry to hear that you were unhappy with your experience. Throughout our instruction, we arranged numerous viewings and worked hard to generate interest in your property, which resulted in several offers being received. Most recently, an offer was received which, as we understand it, you did not subsequently respond to. As explained at the time, before a sale can be formally agreed, we are required to complete the appropriate Anti-Money Laundering (AML) and due diligence checks on prospective purchasers. In this particular instance, the necessary documentation had not been provided, meaning that we were unable to progress the offer to a formal sale at that stage. We appreciate that this can be frustrating, but these are requirements that we must adhere to. We also note your comments regarding communication. We followed up discussions and key updates by email to ensure there was a clear written record and that all parties remained informed. We also made a number of attempts to contact you by telephone and remained in regular email correspondence throughout the instruction. We are disappointed by your comments regarding our manager, as we believe that all communications were handled courteously and professionally. We always take feedback regarding the service provided by our team seriously and will reflect on the points you have raised. The sale of a property can understandably be a frustrating process, particularly when prospective purchasers change their position or are unable to proceed. Unfortunately, these circumstances can sometimes arise despite the efforts of the agent and are not always within our control. We regret that your experience did not meet your expectations, but we thank you for your feedback and wish you and your husband all the very best for the future Kind regards

5/5

Trustpilot

Still the Best

We had a number of challenges in selling my late parents house, not least that we all live in Australia. However initially Tony in getting the property on the market and then Amy as our negotiator were both extremely helpful and Amy was excellent at following up with all parties and communicating updates. Having used Ryder and Dutton numerous times when we lived in the UK it is good to see they are still in my opinion the best agents in the region

David · 29 June 2024

Agent replied · 23 October 2024

Thank you for sharing your experience with us, delighted to hear that we are "Still the best!" 😇

5/5

Trustpilot

Geraldine Marsden and Lacey Williams

Geraldine Marsden was absolutely fantastic throughout our home-buying journey with Ryder & Dutton. From the very beginning, she was professional, approachable, and incredibly supportive, making what can often be a stressful process feel smooth and manageable. Her communication was excellent, always keeping us informed and responding quickly to any questions we had.

Md · 3 May 2026

5/5

Trustpilot

Friendly service that goes above and beyond

I sold my house recently through Ryder Dutton after the excellent service I'd previously had from them as a purchaser, I was not disappointed. From the first approach until the day of completion they were great, friendly, efficient & knowledgable. Fiona amd Freya were brilliant at helping me consider offers & in negotiating and I sold at a price I was happy with.The chain to complete was long and therefore complicated, Fiona went above and beyond to keep things moving and to ensure the completion date happened (despite some lack lustre solicitors for various parties). Highly recommend!

Charlotte · 26 June 2024

Agent replied · 23 October 2024

Thank you Charlotte - it was a pleasure to work with you - we hope you will be very happy in your new home :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Ryder and Dutton Halifax

Has Ryder and Dutton won any awards?

Yes. In The Trusted Agent 2026 awards: Ryder and Dutton, Halifax won Trusted Agent; Ryder and Dutton, Middleton won Platinum; Ryder and Dutton, Heywood won Platinum; Ryder and Dutton, Ashton Under Lyne won Platinum; Ryder and Dutton, Oldham won Gold; Ryder and Dutton, Chadderton won Trusted Agent; Ryder and Dutton, Uppermill won Trusted Agent.

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