Every review we hold for the Halifax office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBridgfords have been very helpful in the securing of our new home. Amy is always happy to help with any questions and is very helpful and professional.
Victoria · 13 June 2021
Agent replied · 12 June 2024
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was a very good experience with Bridgfords, their services are welcoming and very professional, I would recommend it for anytime.
Is definitely going to be Bridgfords agency when am ready to buy my own house.
Patrician · 23 September 2024
Agent replied · 23 October 2024
Many thanks Patrician for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDont Waste Your Time
I had a very bad experience with one of their estate agent in cheadle hulme. Be aware of Omara, she views you the property and stands still and doesn't even puts up an effort to speak or show the property. A pure lack of training and wonder how bridgfords keep a check? On top, if there's other properties to see, they'd give you excuses and never deliver what they promise, delays on delays. I guess barely they have good agents and mostly its all bad. Its pitty to know what such companies has such employee who works as if they are forced to do so.
Zehran · 17 February 2024
★★★★★ 5/5
GoogleRecently gone through the process of renting a property with Bridgfords, the process has been so fast also thourough and the staff have been absolutely amazing, I've had the pleasure of mostly dealings with Sarah who's been and absolute star and very informative really bubbly aswell :) a big thank you again to Bridgfords massively grateful! - Emma
Em · 13 June 2023
Agent replied · 12 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotNot a great experience
We went to Bridgfords because they got the best reviews on Google. OMG if they are the best, just imagine what the worst would be like. Gave us a very dodgy valuation 30% above what we eventually sold it for.
Honest · 8 September 2025
★★★★★ 1/5
TrustpilotDo not trust them, they will rob you blind
Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!
Natalie · 26 January 2024
★★★★★ 1/5
TrustpilotZero engagement for deposit return
My tenancy ended on 9th Jan and I emailed Bridgfords to ask how I go about getting my deposit back.Emailed again on 15th Jan saying there had been no reply received to my request.An agent did respond so say someone from the deposit team would be in touch.Chased again on 22nd Jan advising that nothing had been heard - to date zero response.They were very good when it came to take my money. There can be no excuse for the lack of engagement. A dispute has been raised with MyDeposit.
Katherine · 26 January 2024
★★★★★ 5/5
TrustpilotWe highly recommend Bridgfords
We highly recommend Bridgfords - Whitby. Maddie, Victoria and the team are amazing. They are very approachable, friendly, have excellent communication and also very knowledgeable on the area and of the market.
Mr · 23 January 2024
★★★★★ 5/5
GoogleAlex and Chad were both great but Tom was exceptionally helpful. Nothing was ever too much trouble and he always put a smile on our faces. Keep up the good work fellas
Mohammed · 14 June 2019
Agent replied · 12 June 2024
Thank you Mohammed for your glowing 5* review! I will of course make sure your kind words are forwarded to Alex, Chad and the whole Bridgfords team. Best wishes, Scott
★★★★★ 1/5
GoogleAbsolutely shocking letting agents.....slack set up and even slacker staff. Theres many more better agents to go through dont touch bridgefords with a barge pole. Over so many years we've had so many problems with reporting repairs they just never get back in touch.... and when your waiting 2 month for a smoke detector to be replaced speaks volumes, and that's having chased it twice a week . So as in many replays re how customer service is important to them...they need to buckle there ideas up. Do your research theres a lot more reviews re bridgefords dont settle with Google's.
Noreen · 14 June 2019
Agent replied · 12 June 2024
Hello Noreen. I am sorry to read that your experience did not meet your expectations. Countrywide take all feedback seriously and I would like to ask that you email full details to review@countrywide.co.uk and your issues will be investigated by the Customer Relations Team. Kind regards, Mark
★★★★★ 3/5
GoogleAfter reading all the reviews we were really eager to work with this broker (I won't put the name) and was recommended to me. During our time with the broker we understand that work was carried out to help us but we always felt that our case was not at the forefront and communication was lacking. Even when we were told they didn't think they could get a deal for us we heard nothing else from this broker as a follow up. We felt as first time buyers , we were swept under the rug and not valued. Myself and my partner were trying so hard to get a mortgage for the dream house we wanted and had limited time and we felt we were constantly chasing this broker and they did not give our case a lot of attention.
Fortunately we found an amazing broker who works for a different company who has got us an amazing deal and who has worked so hard for us. Unfortunately we did not get the same experience with the broker who works for Bridgfords.
Jade · 14 June 2019
Agent replied · 12 June 2024
Hi Jade, thank you for taking the time to leave us with your feedback of your experience. I am pleased to see that you understood that the work the broker carried out was to help you although i am sorry if you felt the communication was lacking in any way as i am sure this was not their intention. Although I am glad that you are now sorted, if you would like to leave us further details about your experience, please do get in contact with us at review@countrywide.co.uk
Kind regards
Emma
★★★★★ 5/5
GoogleI would like to commend, Matt and Virginia and the rest of the team at Bridgfords Halifax for the help they gave me in the sale of my home. This isn't the first time I've sold property, but it is the first time I've been given excellent service. I would also like to add the staff in the rental division. everyone kept me informed on all matters of the sale, and my search for a new home.
Communication 5 Star
Service 5 Star
Cost 5 Star
Welcoming 5 Star
Commitment 5 Star
Kind regards
Malcolm
Malcolm Powell
Malcolm · 14 June 2019
Agent replied · 12 June 2024
Thank you Malcolm for your glowing 5* review of our Bridgfords team. It is always great to read such positive reviews from our clients.
Best wishes, Lucy.
★★★★★ 5/5
GoogleHighly Recommend the team at Bridgfords!
Great service from all the team, I've mainly spoken to Chad, but when I've spoken to other staff members they have been of great support. I'm very happy to call up with any questions as I know I will be getting a friendly voice who is more than happy to help.
I trust when Chad says he is going to look into something or chase something up for us and all queries are resolved with efficiency, courtesy, and very promptly.
Would not hesitate to recommend the company to anyone looking to, in our case, renting.
Dale
Dale · 14 June 2019
Agent replied · 12 June 2024
Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the Halifax branch.
Kind Regards, Sarah
★★★★★ 5/5
GoogleLee of Countrywide helped me to find a mortgage deal. He was amazing and made what could have been a scary and painful process, simple and (relatively) fun. He made sure I fully understood my overheads and what would be affordable for me and always took the time to explain things in a way I would understand. He was very personable and easy to deal with and supported me throughout. He even made sure I got a better mortgage rate once things were in progress. Top notch.
Hannah · 14 June 2019
Agent replied · 12 June 2024
Thank you for your 5* review of out Financial Service Advisor.
Kind regards, Scott
★★★★★ 5/5
GoogleCannot thank or reccommend Lee at Bridgfords Halifax enough!! Before meeting Lee we didn’t even think we would be able to get a mortgage, now we are set to get the keys to our first family home this weekend and it’s all down to Lee. As first time buyers we didn’t have a clue what was involved with buying a house, Lee took us through every step making sure we understood everything and made the whole process a lot easier. Lee got us a brilliant mortgage and cover that suited our needs and we wouldn’t have been able to get that without his help. He also helped us deal with our solicitors and was more than happy to help us wherever needed. Meetings and phone calls were always professional but very personable and he was great to work with. Thanks again Lee we really wouldn’t have been able to buy our own house without you. Will definitely be recommending to friends and family!
Raechel · 14 June 2019
Agent replied · 12 June 2024
Thank you for your 5* review and kind comments. I'm pleased to hear that Lee has guided you throughout the process. All the best in your new home, Mike.
★★★★★ 5/5
TrustpilotGreat company to deal with very…
Great company to deal with very professional couldn't help me enough would definitely recommend.
Mrs · 15 April 2026
★★★★★ 5/5
GoogleI am very pleased with the help I received from Joe Tasker. He was very friendly, kind, patient and responded promptly and quickly to every email.
I would strongly recommend anyone looking for a home to contact Bridgfords Sales and Letting Agents Halifax.
Thank you so much for your help Joe. ☺️(Andreea Orzu)
Andreea · 16 September 2023
Agent replied · 12 June 2024
Thank you Andreea for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe've just sold our house with Bridgefords. Alex and Matt were fantastic, very responsive to our needs and the house sold in no time. A great service all round.
Joanne · 13 June 2020
Agent replied · 12 June 2024
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
★★★★★ 5/5
GoogleReally happy with the service that is been provided by Bridgords team, with no hesitation about recommending them to friends , colleagues, family!
Thank you Bridgfords team !!!
Gina · 22 December 2024
Agent replied · 29 December 2024
Thank you Gina for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 2/5
GoogleYou can never reach out to these guys. I've seen a couple of properties on Bridgefords website which I would like to view but they never seem to pick up phone or answer any of your calls. I left a message a few times but no one has got back to me. Very unprofessional and poor response from this agency. I wouldn't bother again. 😡NegativeResponsiveness, Professionalism
Ruby · 13 June 2022
Agent replied · 12 June 2024
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHi everyone, if you're looking for a mortgage to buy your first home or as an investment please ask for Lee Johnson, he is the best mortgage adviser to ask for, I have just completed a mortgage following his smart and efficient advice where everything went so smoothly and very low cost, the whole process got completed within less than 2 months, thank you again Lee Johnson, I will strongly recommend you without any hesitation 👍👌
Ermal · 13 June 2020
Agent replied · 12 June 2024
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
★★★★★ 1/5
GoogleBad service- they didn't attend the viewing.
I arranged a viewing and was given a verbal and text confirmation of time etc. Bridgefords didn't show up or answer any calls to explain why. The landlord lived next door to the property we were meant to be viewing. He was very embarrassed to explain that the property was no longer on the market even. He had said Bridgford's poor service had meant he had left the agency.
Alice · 13 June 2020
Agent replied · 12 June 2024
Good afternoon Alice,
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
TrustpilotBridgfords Denton team was extremely…
Bridgfords Denton team! 5*Denton branch team was extremely helpful, professional and pleasure to dealing with. They helped me to make my move to a new property within a couple of weeks and supported me throughout, including communication with all the suppliers. Megan was absolutely brilliant, she showed great support and care, professional approach in a timely manner. I would highly recommend.
Oleksandra · 5 February 2020
★★★★★ 5/5
GoogleJoe at Bridgfords was exceptionally helpful in dealing with my application and finding a new home! He responds almost instantly to any questions and queries that I've had. He is a very upbeat, enthusiastic individual who obviously is very passionate about his job. I won't hesitate to recommend Bridgfords to my friends and family.
Jennie · 18 July 2023
Agent replied · 12 June 2024
Thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.