Bridgfords Halifax reviews

★★★★★ 1/5

Trustpilot

Total lack of communication

Total lack of communication. Not responding to emails or phone calls.

Holly · 21 March 2026

★★★★★ 5/5

Google

Brilliant service at Halifax branch through Lee Johnson! He went out of his way to make sure I got my mortgage acceptance after my first one got refused listened to what I wanted to do and made it work for me. Top guy and easy to deal with recommend highly!!

Danny · 13 June 2023

★★★★★ 1/5

Trustpilot

Sadly I won’t go into details but had a…

Sadly I won’t go into details but had a truly awful 1 star experience with Louise sawyers,

Greg · 25 January 2026

★★★★★ 4/5

Trustpilot

I would like to express my heartfelt…

I would like to express my heartfelt gratitude for the exceptional service and efficiency in handling the rental procedures for my new accommodation. I truly appreciate the efforts made by you and your team to ensure a smooth process, despite the complexities involved in my case. As a non-British citizen transitioning from being a student, I was very concerned that the rental process might be challenging and time-consuming. However, you went above and beyond to guide me through the necessary steps and paperwork, making the entire process seamless and stress-free. Once again, thank you for making this crucial transition in my life so smooth and hassle-free.

Mohan · 29 July 2023

★★★★★ 5/5

Google

Thank you to Chadwick Jagger and Sarah Broadbent at the Halifax's office in the Letting department. Thanks for letting my property. office

Idy · 13 June 2020

★★★★★ 5/5

Google

Very efficient service from the start, good advice on pricing and regular contact throughout the process, thanks to Matthew and Helen for a friendly professional service.

Clare · 14 June 2018

★★★★★ 5/5

Google

Alex Widdop who we dealt with at Bridgefords was superb. He is knows his job, listens, answers any queries immediately, and could not have been more helpful.

John · 14 June 2017

★★★★★ 1/5

Trustpilot

I was interested in a bungalow showing…

I was interested in a bungalow showing Bridgfords Northallerton Branch as the agents.Two weeks of daily phone calls brought the same recorded voice, "All our agents are busy, leave etc., etc.," which I did - NOTHING - No response of any kind.Send a detailed message on their query form, result- NOTHING.If I was a Seller, and not a Buyer, I would, after reading results on Trust Pilot, never,ever, use them.I am still interested in this bungalow, but, apart from going to the people directly, I can only wish them luck in EVER selling through Bridgfords, unless this is already sold, and they are "too busy" to mark this property as so!Very disappointed, as I registered with them and still never heard anything.The saga continues.....

Christine · 7 July 2023

★★★★★ 1/5

Trustpilot

Happy to waste your time

Awful experience. It started with receiving numerous phone calls despite being informed that I was unavailable that day. My original viewing had been rearranged without my consent or informing me, to a day that I had stated I was unavailable. Resulting in no estate agent showing up to my originally scheduled viewing. When phoned to find out what was happening the estate agent rearranged to later that day, to which they didn't show up again because they had miss placed the keys to the property, resulting in wasting 3 hours of my day off, and untold worry to the sellers. Absolutely disgraceful service, with no respect for their clients time or property.

Ellen · 6 July 2023

★★★★★ 5/5

Trustpilot

Great experience with Luke Squirrel

I had a really smooth experience with Bridgfords and this is all thanks to Luke Squirrel, the lettings negotiator who helped me through the process. He was e totally helpful with accurate information and timely response. Thank you Luke !

Olamide · 5 October 2022

★★★★★ 1/5

Google

A joke, no wonder their for sale properties constantly need reducing, no one is willing to take a phone call! Embarrassing.

Matthew · 8 December 2024

★★★★★ 5/5

Google

Thanks to Matt Corfield, Nicola and all the hard working staff at Bridgfords Halifax, not an easy transaction at times, but you helped smooth things out!

Jayne · 14 June 2017

★★★★★ 5/5

Google

Sarah and Royston have both been exceptional in every aspect of the lettings experience, providing a professional and friendly approach. I couldn’t be happier with the service from the team!

Jack · 2 July 2024

★★★★★ 1/5

Google

Having so many issue with new house I’m renting. Mould and damp but birdgefords do not want to help, months after month and issue is still going on, not great to use while renting, buying from them may be different

Curtis · 13 May 2025

★★★★★ 1/5

Google

Been calling for the last few days and sent an email to view a house but keeps going through to voicemail and then noone gets back to you. People are paying this agency to sell there house the least they can do is respond to potential buyers

R · 13 June 2023

★★★★★ 1/5

Trustpilot

Avoid this company at all costs

This estate agents are the worst I have ever dealt with. I have had a deposit issue with them since 2022 and this has remained unresolved because the branch manager is very unhelpful, obnoxious and rude. She doesn’t have the word assist or help in her vocabulary. I have had several conversations with her via email but somehow on my recent contact she has sent a reply citing confidentiality. Yet she has sent emails with personal information and details previously. After that she commands you to call the office phone which is never answered.

Sandra · 27 April 2023

★★★★★ 5/5

Google

Bridgfords absolutely deserve a five-star rating. They recently helped me to rent out my flat and I found the process incredibly smooth and efficient from start to finish. Matthew and Sarah in particular have been brilliant. They’re friendly, proactive and professional, and both went above and beyond for me on more than one occasion. I wouldn’t hesitate to recommend Bridgfords.PositiveResponsiveness, Quality, Professionalism, Value

Change · 13 June 2021

★★★★★ 5/5

Google

Sarah and Royston have both been exceptional in every aspect of the lettings experience, providing a professional and friendly approach. I couldn’t be happier with the service from the team!

Jack · 11 June 2024

★★★★★ 1/5

Trustpilot

The worst experience I have ever had…

The worst experience I have ever had with an agency.They are rude and not professional. They pretended to have the money via call before I even received a proper contract for the flat.Then, they told me to get the keys and find the flat by myself. They did not even show me where the flat is. I will avoid to have deals with them in the future.

Simona · 4 March 2024

★★★★★ 5/5

Google

I was very impressed by the way Matthew Corfield dealt with my search for a property to purchase. His approach was professional but friendly and he was very helpful in drawing attention to properties which he thought I may be interested in. Throughout my dealings with him he was very efficient and acted promptly with confirmation calls and emails. I have no hesitation at all in recommending this Company.

Sheonagh · 14 June 2019

★★★★★ 1/5

Trustpilot

Avoid this agency by all means

Avoid this agency by all means. They attract landlords who will lie to you about the history of the property and it’s current state (mine was infested with massive rats which the landlord claim to know nothing about until I called exterminators who found evidence from a different extermination team)The staff will make promises to you and not fulfil them ( I agreed to take a contract pending they would clean the property, however it was inhabitable for 3 days before the landlord arrived to clean. Agency promised to refund those three days but choose to ignore this state 6 months down the line and this cost me money as the tenant.I have never written a review in my life and I’ve rented for 10+ now and I have experience a lot. I would never recommend this agency even to my worse enemy.

Collins · 5 April 2023

★★★★★ 5/5

Google

I gave Bridgford sales and letting Agency a 5-star rating for their exceptional support and detailed guidance, which ensured my move into the property was completely seamless. Their professionalism and dedication truly made the entire process stress-free.I can’t ask for another!

Chiamaka · 13 April 2025

★★★★★ 1/5

Google

Absolutely terrible. Would not recommend letting from this company. Take forever to get repairs done and then send engineers, builders, etc round with no warning at all.

Grei · 26 July 2024

★★★★★ 1/5

Trustpilot

Worst renting experience in our lives.

Worst experience we’ve ever had as tenants. We rent a property from Bridgfords lettings Durham Branch. We’ve rented property for many years but have never been in this situation before. We’ve been living without hot running water for months now (comes out the tap like ice). The boiler stopped working in December. Bridgfords sent out an engineer who got the central heating working but couldn’t get the hot water to work. The engineer told Bridgfords that the boiler needs replacing. They still haven’t replaced it. To top it all, they’ve been deceptive in the emails they’ve sent, stating in February that they’d contacted an engineer to fit the boiler and that we should “look out for our phone ringing” only to be now told that they’re “waiting for a cheque to clear”.I can only think the 2.5 stars is because shortly after moving in they badger you with emails to give them a Trustpilot review before you’ve had a chance to see their true colours. Appalling, not worth 1 star.

Paul · 31 March 2023