Bridgfords Halifax reviews

★★★★★ 1/5

Google

My partner rented from here and the service was shocking charged for everything no matter how small and the could never get the landlord to fix anything properly he would do it as cheap as possible and Bridgfords would never help getting in contact with him and when ringing up even early u can never get through to them takes ages all in all will never go with them again

Zoe · 14 June 2018

★★★★★ 5/5

Google

Amazing people and so helpful would recommend to everyone who need a lovely home fast service too cant thank you all enough

Bradley · 9 October 2024

★★★★★ 5/5

Google

Alex and Lee gave me an excellent experience & service. Lee truly moved mountains to help me get back onto the property ladder! The whole process ran smooth & quick, the completion was within 3 months of me finding the house. Thank you so much.

Gareth · 13 June 2023

★★★★★ 5/5

Trustpilot

Excellent service throughout the whole…

Excellent service throughout the whole move process. Can’t thank Ben enough as he ensured everything went as smoothly and quickly as possible! Thank you so much again. Highly recommend

Lauren · 5 June 2023

★★★★★ 5/5

Trustpilot

First home - couldn't have done it without them!

I recently bought my first home and couldn't have done it without the help of Chloe, Ryan and Gemma. They offered their support from start to finish and always explained what was happening. They were always there to talk and would reply to emails quickly. They really eased the stress of moving into a new home. I will definitely be using them again in the future and will be recommending them to family and friends who move within the area. Thanks so much to the whole team at Bridgfords x

Leah · 28 January 2023

★★★★★ 1/5

Trustpilot

Seems this company has teamed up with…

Seems this company has teamed up with Rise letting agency another awful local Durham agent who also fails to respond to complaints and have zero professionalism.

Florence · 1 September 2025

★★★★★ 5/5

Google

Alex who did the valuation for my property was very knowledgeable and informative on the process of selling. My property sold within a week of being advertised. Alex and Amy in the sales office were extremely attentive and communicated information well when needed. I would recommend Bridgfords to family and friends for a fast and efficient sale. ThanksPositiveProfessionalism

Emily · 26 August 2021

★★★★★ 5/5

Google

This is my first experience with any Agency in UK. At Bradford Halifax, I have interacted Feriel and Alex, Both are very soft spoken. At initial level both help me a lot on required queries and building understanding on process.

Pushkaraj · 17 August 2023

★★★★★ 5/5

Google

A massive thank you to Lee Johnson for helping us get our mortgage. I would recommend bridgfords to anyone.

C · 14 June 2018

★★★★★ 5/5

Google

Sarah and team from Bridgefords had helped to find a flat and completed paper work within days to occupy the flat... great service by the team

ManojKumar · 13 June 2023

★★★★★ 5/5

Google

I can highly recommend the lettings team at Bridgfords to source good quality tenants in a prompt, efficient and professional manner. Sarah B has gone over and above in her own time to make sure we have been reassured throughout this process.

Kimberley · 13 June 2023

★★★★★ 1/5

Trustpilot

I would not recommend using Bridgfords…

I would not recommend using Bridgfords based on my recent experience.

Simon · 9 January 2026

★★★★★ 1/5

Trustpilot

DO NOT USE THESE!!!!

DO NOT USE THESE!!!!The worst estate agents ever. If you’re considering them, do not do it. So at the end of October i needed to move out. So i found a flat, viewed it, applied, got accepted. So obviously i handed in my notice at my current housing. I requested to send my boyfriend to pick the keys up as i was in work until 6pm. Double, tripple checked if they needed any confirmation for him to collect them. Was advised they needed nothing as they would recognise him from the viewing. At the point of the keys being handed over they told my boyfriend he had to sign on my behalf… As the estate agent walked my boyfriend up the stairs of the flat she advised him that some pidgeons had broken in and pood all over the floor. Baring in mind at this point, i’d spoken to her on that day and paid over £1000 to their company. It is just me on the agreement so it’s a breach of DPA that they advised my partner that and not me on the call where i paid them money. I asked to get keys early so i could move in my stuff. So with the bird poo all over the floor i did ask how they expected me to move my furniture over that. After confronting the company about advising my partner to sign my name i was advised WE should have known that was wrong. It took a week to sort this out, i have now had to find other housing as i had about 2.5/3 weeks until im a 19 year old homeless person… After displaying my annoyance to the company the rudely asked if i could live at my parents or my boyfriends… I have finally managed to get keys for a new flat however now i only have 4 days until my tenancy runs out. Baring in mind i work 7:30am-6pm so now i’m having to rush everything in 4 days. Also, the day i picked up the keys i was told they didn’t have the key for the front door of the flat building which is by the car park. So now i’m left with 4 days to move my stuff in & no access to the building. I must admit, i do have a key to the other door on the building. however to get to that door you have to cross a bridge, go up and down some stairs therefore is the complete opposite of convenient. This estate agents is a joke and has only caused me stress. If i didn’t have limited time to leave my current property i would not be staying with them.

Gemma · 16 November 2022

★★★★★ 1/5

Trustpilot

Absolutely disgusted with this place

Absolutely disgusted with this place. Went to rent a house. Discussed my situation my income everything I could I was upfront about. Was told I had the house and asked to pay a holding deposit and hand my notice in to my current landlord. House definitely ours. Had 2 guarantors which was all accepted by the landlord. Start packing my house have my current landlord accept my notice and put my house back on the market. 2 weeks later get told I can no longer have the house I failed credit check. They were told from day 1 I would fail hence the guarantors. Was told I came back bankrupt which is not true. Asked if I could do anything to prove this wasn't true. Was told doesnt matter you can't have the house. So no home to move into and a home I have to leave with 5 kids in tow. Disgusted with them. Oh and lose the holding deposit they said I needed to place after being told I was accepted. Literally left us with no home!!!!

Rachell · 31 October 2022

★★★★★ 5/5

Google

Great service from the start. Alex took a great interest in our property and pitched it at the price which we felt was spot on. Within 24 hours we had a queue of potential buyers lined up. The photographer also did a great job at capturing the property at its best.

Steve · 13 June 2022

★★★★★ 5/5

Google

I have personally received excellent service, fast responses and exceptional results from Brigdfords. Joe, in particular, was impeccably fast with his responses and very effective with his communication. Would highly recommend for anyone looking to let a property.

Lewis · 17 August 2023

★★★★★ 5/5

Trustpilot

Thank you to Danielle and the team for…

Thank you to Danielle and the team for never giving up with the sale of our recent property. Even through two major shifts in the economic climate they still managed to arrange viewings and provide regular updates. Thank you and all the best

Michael · 2 December 2020

★★★★★ 5/5

Google

Lee Johnson, Mortgage & Protection Consultant helped me massively in finding a mortgage, nothing was straight forward but Lee took all the stress from me when sorting things. Would 100% recommend anyone to go with Lee when needing mortgage help!

Georgia · 13 June 2023

★★★★★ 1/5

Trustpilot

These agents act like robots

These agents act like robots with no human face. Wanted to move in with a property they are managing. Unfortunately for us, we went ahead and paid for the house.(rent) On the day of collecting keys, I could not make it. I called to beg if they can give keys to the lead tenant who has already moved to the property with her stuff wanting to pick up keys. They refused because I was not there. They left her stranded. I promised to take any responsibility that comes with collecting keys. No buldging.Moreover communicating with them is unusually difficult, hard to pick calls. I wont recommend these kind of insensitive agents

Ken · 3 September 2022

★★★★★ 5/5

Google

I’d like to give a massive thank you to lee Johnson for all his help and advice, he got me a great deal for my mortgage, life and home insurance and helped with me buying my first home. His legal team did a great job with the paperwork and if I had any questions they was easy enough to contact.

Joshua · 13 June 2020

★★★★★ 5/5

Google

Just rented a property through Bridgfords Halifax. Excellent service from Joe Tasker, kept in touch and updated through till moving in and handed the keys over etc very well. Would definitely recommend

Chris · 15 December 2023

★★★★★ 1/5

Google

Dont have an emergency contact number if you are having problems with your house and you need it doing ASAP because you have 2 week old crying at you but you can't do owt because the boilers not working

Reece · 13 June 2023

★★★★★ 1/5

Trustpilot

Beyond unprofessional; like a school playground!!!!!!!!!!!!!!!!!!!

This estate agent is only interested in acting for the buyer, bending over backwards to help them, despite the fact clearly the seller was paying their fee! They do very little work to earn their commission; in fact less than average. They never answer the phone, it always goes to voicemail, no matter what time of day you telephone. They cancelled 10 block viewings because the buyer who first viewed the property demanded they did; well dodgy, because at the 12th hour, less than 24 hours before completion, Solicitor calls to say we need to sign a new contract as the buyer's name has changed!!!!!! Bridgfords failed on every count, did not keep me updated whatsoever, just constantly put pressure on as to when completion could take place, despite knowing from the outset I had to find another home to live in; demanded a survey after 3 months, despite saying buyer was a cash buyer and did not need one!!! I would not use Bridgfords ever again in any way, shape or form, and no way on God's earth would I recommend them, not even to my worst enemy!

Ms · 2 August 2022

★★★★★ 1/5

Trustpilot

Do not use this company

Do not use this company. We setup a viewing of a property which without any contact they did not attend. Since this time I have been called several times saying that I have requested a viewing of my property which I have never done and have regularly asked for my details to be removed from their database but keep receiving more calls.

Jeanette · 19 January 2024