Bridgfords Halifax reviews

★★★★★ 1/5

Trustpilot

Made an offer on a property

Made an offer on a property. Which was accepted. Property was removed from rightmove. Had a survey carried out RICs survey 2. Before even getting the Survey report back. The property was back on rightmove. As Bridgfords driving up cost for there commission on property sales. Blaming cooperate client. Very poor practice stay clear of.

Nathan · 1 June 2023

★★★★★ 1/5

Trustpilot

I was tenant for 8 years

I was tenant for 8 years, problems with communication, leaking roof repaired after 6 months, need it to call every 2 weeks to have an answer that "we will contact landlord, team or anyone else in the next 1 hour". Yeah 6 months water was leaking on my head. The best part is that something like that is with everything. Now I'm waiting for my deposit after when I moved out. There is barely any communication, no confirmation and very bad service even at the end of my tenancy. If you like problems and bad service you can do the business with Bridgfords. If you like good service and nice people you need to look anywhere else.

Lucas · 17 October 2017

★★★★★ 5/5

Trustpilot

Mortgage adviser at Halifax branch

Lee the mortgage adviser at the Halifax West Yorkshire branch is amazing. I was trying to get my property re-mortgaged and as this was the first time I’d gone through it I was a bit nervous to say the least. The property in question was my dads who had passed away. Lee was brilliant, I did really know what I was doing and I had spoken to many different mortgage advisers. After speaking with them I just through the others just wanted my money but Lee was different. He spent time explaining everything to me and was always there if I needed him. Was hard to get him on the phone but he would email back as soon as he could. He did everything right for me and I highly recommend him. I will be going back to him once my term has come to an end, every time.

Charlie · 13 August 2017

★★★★★ 5/5

Google

I would highly recommend Lee Johnson for mortgages. He was extremely helpful and ensured that i fully understood every step of the process. He always went the extra mile in helping me buy my first home and provided top customer service! Will definitely be using him again

Naomi · 14 June 2018

★★★★★ 5/5

Google

The team at Bridgfords were excellent in guiding us through our recent move. My 85 year old mum was moving from a large house to an apartment. From the first visit to her house the team were aware at all times as to what was happening and how far along we were. They kept in touch with us and answered any questions we had. Bridgfords lined up potential buyers for the house before the brochure was printed and it was sold within 2 weeks. The whole team were professional throughout and I couldn't have managed to help mum move without them ensuring that things ran smoothly. Even though the last 2 weeks were a little fraught Nicola and her team kept me sane by smoothing everything over to ensure an easy move. A big thank you to all

Elaine · 14 June 2017

★★★★★ 5/5

Google

5* service from Lee Johnstone Mortgage & Protection Consultant this far. As a nervous single parent Lee has helped me to not only secure a mortgage offer but also identify additional areas that I hadn’t taken into consideration. Lee has played a pivotal role in brightening my 2024 as with the doom and gloom surrounding mortgage rates I can honestly say up to this point I am beyond thrilled at where Lee has helped me get too… will complete my review once the process is fully completed as Lee has assured me he will help me to complete but upto now I have been thrilled with Lees support and guidance.

Beth · 23 September 2024

★★★★★ 5/5

Google

Very supportive and communicative people. Special thanks to Sarah for making my move-in process as quick and easy as it can be.

Julius · 13 June 2023

★★★★★ 5/5

Google

Outstanding customer service from Joe and Sarah. They have made my moving from abroad process smooth. They really connected with me on a personal and professional level which I believe is the best way to assist anyone going through any form of transition. I will recommend Bridgfords any day. Thank you again for the support and communication on behalf of me to the landlord.

Abigail · 15 November 2023

★★★★★ 5/5

Google

I have been letting my apartment with Bridgfords in Halifax since they took over from Dickens Harrison about 10 years ago, when there was a noticeable improvement in the service. I have always found Bridgfords and their staff helpful, polite and very professional and use their fully managed service to look after my lettings needs. Voids are usually very minimal and very helpful due to them finding new tenants quickly. Maintenance issues are resolved very quickly as well with little input from myself. Based on my experience I would recommend Bridgfords Halifax for lettings and sales.

David · 13 June 2022

★★★★★ 5/5

Google

We have used Bridgfords to sell our house. From day 1 they have been brilliant. Agreed a valuation and waiting until we were ready to go. The photographer came within days and it was live for sale the day after. They held a launch day, which they managed while we went out for some lunch. They managed the offers on our behalf and communicated with us at every expected point. All within a couple of weeks and completely stress free Unfortunately this is a service you only use once in a blue moon, so I hope rather than repeat business that this encourages new business as I’d recommend them to anybody.PositiveProfessionalism

Michael · 13 June 2022

★★★★★ 5/5

Trustpilot

Highly recommend

Beverly/Nicola and team at the Burnley Branch have been utterly amazing dealing with my property purchase. Super quick responses to emails, calls. Friendly service. I couldn't of asked for a better service. Highly recommended.They are a credit to this company.

Jan · 26 April 2024

★★★★★ 5/5

Trustpilot

Bridgfords Denton

Cant recommend Bridgfords Denton enough. Bought through them recently. The team were so helpful throughout. Great communication, nothing was too much trouble. Aldo used their mortgage advisor, Gemma. She was fantastic. Never dealt with a broker like her! She went through the whole process in detail and always on hand to answer any questions I had! Many thanks to Ryan, Stacey, Adam and Gemma. You guys made what could have been a stressful so smooth!

Gone · 24 January 2020

★★★★★ 5/5

Google

Excellent service, can 100% recommend this Estate Agents. Members of staff are professional in their approach to the sale of your property. They are quick to respond to enquiries & manage the viewings from prospectus buyers with ease. They definitely take on the work load & leave you as the seller stress free throughout the whole process. I would highly recommend them to anyone wishing to sell their house.

Lesley · 13 June 2023

★★★★★ 1/5

Trustpilot

Rip off Britain would have a field day…

Rip off Britain would have a field day with this lot I turned down my perfect property once I found out it was it was this terrible company ! How they still in business I have no idea

Tony · 6 January 2026

★★★★★ 1/5

Trustpilot

they say they are going to call you…

they say they are going to call you back but they dont too many sales reps only interested in their commission very poor service, avoid this company

Michael · 1 April 2026

★★★★★ 1/5

Trustpilot

4th tennant same issues- damp, mould, negligence

I am the forth tennant leaving my current rental property with the same letting agency and landlord due to the same issues. Mold, damp, negligence and conditions quite frankly not fit for living. I'm breaking my tenancy agreement with permission of the landlord, however never expected to be hit with Bridgfords re-housing fee because quite frankly didn't expect bridgfords to take on this property with a now fifth tennant following years of the same issues not fixed. The 95 year old landlord lord is maybe not able to care for this property but I'm not reviewing him right now. There's something really sinister about a company needing capital gain to the degree that they are willing to miss sell and mislead another tennant into this property a fifth time. Please please stay away.Edit- just noticed that they have a new tennant already from a video viewing alone. Pictures posted of the property are from years ago. Next tennant likely spun the same lines as me, "we are so busy with viewings on this property it's so desirable we can't possibly fit you in, take the video viewing and we advise you to go for it within the next 24 hours before it gets snapped up" there have been no physical viewings of this property whilst I have been here. This is miss selling and pressure sell tactics. The next person will likely have had to pay the same heavy holding fee as me, there rent has gone up by £50 and their deposit by £200 from the 7 month's when I came in with minimal work done on the neglected property. This company is predatory.

Robin · 7 August 2024

★★★★★ 5/5

Google

Sarah was incredible from start to end, she is friendly approachable and helped me out when I was in a very tight spot. I trust and recommend her 100%

Lyndsay · 13 June 2022

★★★★★ 5/5

Google

Going back in 2020 I was looking for an investment property, I called Bridgfords to discuss and find out the best location in Halifax to invest for buy to let. Sarah attended me and guided me in detail. After the guidance I bought the … More

Waqas · 25 August 2024

★★★★★ 5/5

Trustpilot

Chris Parkin was my mortgage broker

Chris Parkin was my mortgage broker, really helpful I had been told from another company that I would not be able to get a mortgage, Chris went above and beyond to make it happen. We had issues with the lender taking unnecessary time on some issues Chris chased them everyday and I am now in my lovely new home. I will definitely recommend Chris in the future.

Amanda · 10 June 2021

★★★★★ 5/5

Google

Exceptional service from Matt and his team, I cannot recommend them highly enough. His advice was spot on and his support through the stresses of a sale was very much appreciated! Thanks Matt - you did an outstanding job.

Joanne · 13 June 2020

★★★★★ 5/5

Google

I would like to offer a massive thanks to your team, with a special mention to Aaron Ewan for help in setting up Myself and My Partner in our first home. He was happy to help on any queries raised and was able to offer advice on the best steps to take which enabled us to remain, at most, stress free. My gratitude is with Him and your team at Bridgford. Regards Agata & Marcin

Agata · 14 June 2018

★★★★★ 1/5

Trustpilot

Awful customer service

Awful customer service, do not respond to emails, make you feel like an idiot on the phone for asking questions after not getting responses. absolutely gutted that I have to deal with this company.

Sarah · 20 January 2026

★★★★★ 5/5

Google

For the second time, Mrs. Emily Rawson and her wonderful team at Bridgforts Sales and Letting Agents Halifax, convinced me with their high professionalism and very human and warm approach to the client. I highly recommend

Krzysztof · 19 January 2025

★★★★★ 1/5

Trustpilot

made me complete 5 recaptchas to…

made me complete 5 recaptchas to unsubscribe from their spammy emails. this is a tactic to waste people's time so they give up and stay signed up to emails. why would I need to prove my identity to unsubscribe from emails? even a hacker would have better things to do

Nicholas · 13 August 2025