Bridgfords Halifax reviews

★★★★★ 5/5

Google

I recently had the pleasure of working with Sarah, and I must say that my experience exceeded all expectations. From start to finish, her professionalism, expertise, and dedication to providing an outstanding service were truly commendable. First and foremost, the Sarah agent demonstrated a deep understanding of the local market. They had an impressive knowledge of the area, including recent trends, pricing, and property availability. Their expertise was invaluable in helping me make informed decisions throughout the process. Communication was another area where this agent truly excelled. They were responsive, attentive, and kept me updated every step of the way. Whether it was answering my questions promptly or providing regular progress updates, I always felt well-informed and supported. One aspect that stood out to me was their personalised approach. They took the time to understand my specific needs, preferences, and budget constraints. This attention to detail ensured that the properties they presented to me were tailored to my requirements, saving me valuable time and effort. In conclusion, my experience with this branch was nothing short of exceptional. Their professionalism, market knowledge, communication skills, personalized approach, and dedication to achieving the best outcomes truly set them apart. I wholeheartedly recommend their services to anyone in search of a reliable, trustworthy, and outstanding estate agent.

Marios · 18 July 2023

★★★★★ 5/5

Google

Dealt with both Emily Rawson and Sarah Broadbent in marketing my property, quickly finding a new tenant and arranging a move in date. Both ladies are professional, friendly and able to deal with all my queries efficiently. Excellent customer service by both of them. Would recommend using Bridgfords to fully manage a rental property.

Kathrine · 8 December 2024

★★★★★ 5/5

Google

Lee was fantastic in helping us get a better mortgage deal saving us a lot of money. Both Alex and matt were great in helping us sell our home and buy our new one. Very helpful all round and got our house sold for the price we wanted and within a week of going on sale. Cheers guys.

Mark · 14 June 2018

★★★★★ 5/5

Google

So far so good. I've mainly dealt with Sarah. I have found her to be open, honest and straightforward. The move into the house has gone very smoothly, Sarah could not have been more helpful. Let's hope the moving out is equally smooth.

L · 13 June 2022

★★★★★ 5/5

Google

Recently had dealings with Lee Johnson, Mortgage & Protection Consultant at Brigfords estate agents. He was really friendly and efficient. Our mortgage was accepted and in place within 3 weeks despite our initial concerns regarding two mortgages whilst we did work at our new property. He was very open and approachable when explaining some of the technical jargon. Wouldn't have any issues with recommending his services in future. Thanks for all your help. Laura and Tom.

Laura · 16 October 2023

★★★★★ 5/5

Trustpilot

A big thankyou to Zahid, ,Mo and Adeel.

A big thankyou to Zahid, Mo and Adeel from bridgfords estate agents , hacienda ,manchester. Did a great job of presenting my house and all 3 were so helpful. Ended up getting four offers

T_ruth · 13 May 2026

★★★★★ 1/5

Trustpilot

My experience with Bridgfords Letting…

My experience with Bridgfords Letting Agents in Newcastle was nothing short of disappointing. As a landlord, I expect a certain level of service and professionalism, none of which were demonstrated by Bridgfords Newcastle branch. I would strongly advise against using their services and will be seeking alternatives for my property management needs in the future.

Ppt · 29 January 2024

★★★★★ 5/5

Trustpilot

Bridgfords Halifax were excellent

Sarah Broadbent was our contact person and she was excellent from the start. We viewed the property online but Sarah ensured that we had a good look at the property although it was virtually, she explained/answered many of our queries as this area was new for us. Communication was great and Sarah ensured we had all the information before we moved to the property and she was present to hand us the key at the property. She made us feel welcomed to the area and the property and this will remain with us forever. We are very happy with the property, there was a little problem with the bathroom door, it was fixed within days. No other issues have been reported, but I believe they will take good care of it if any issue arises. I will strongly recommend Bridgfords and thanks to Sarah.

Rajeeb · 4 August 2021

★★★★★ 1/5

Google

Absolutely disgusted with the way we were treated by Bridgefords. Property we were interested in was advertised at £995 and was told that there was a lot of interest. We then got a call to say that the landlady could not decide and therefore would we be prepared to offer more in rent. Surely this is morally wrong! As we really liked the property and was desperate to move we made a further offer of £1100 maximum and was told she would come back to us. We had to call THEM to be told that we had not been accepted. The other tenants were more suited to her needs if this was the case why did she not realise this before asking us to increase our offer. Pure greediness!!! When a property is advertised surely this cannot be changed!!!

Charlotte · 13 June 2023

★★★★★ 5/5

Google

I have recently moved to Halifax from London and Bridgfords was incredible. Sarah Broadbent has been with me through the whole process and has been really helpful with all my enquiries. Also got back to emails quickly which is great as moving can be stressful. Very satisfied with their customer service and thank you Bridgfords for helping me find the best flat for tenancy.

Sandeep · 13 June 2023

★★★★★ 5/5

Google

Caitlin and the other staff at Bridgfords have been incredible. After 4 long months our house has finally been sold today. Caitlin has been amazing, couldn't thank her enough. Would highly recommend

Suzie · 13 June 2023

★★★★★ 5/5

Google

Me and my partner have just completed on our first property through Bridgfords Halifax. We were introduced to Lee Johnson, Mortgage & Protection Consultant (Countrywide) who sorted our mortgage and made the whole process as smooth as possible. From submission we had our mortgage offer within 2 days! Also a massive thankyou to Caitlin who dealt with our purchase and was constantly on with chasing solicitors and always on the other end of the phone if we needed. Couldn’t recommend Bridgfords / Countrywide enough and will definitely be using them in the future.

Jacob · 13 June 2023

★★★★★ 5/5

Google

Lee Johnson- Mortgage Services Consultant, has delivered the most incredible service from start to finish. I had complex circumstances but Lee truly went above and beyond to ensure I got the most competitive mortgage and that it completed on time (he made sure to keep applying pressure on the solicitors when things slowed down on the Seller's end). I cannot thank him enough for his hard work and dedication. I also cannot recommend him highly enough. He gives a truly personalised service and I feel very confident that I have received the best mortgage rate best rate on the market I could based on my circumstances. Lee also provided excellent financial advise throughout, kept me informed of market changes and key trends in a vary volatile market, found me a competitive deal on a very comprehensive home and contents insurance and talked me through PPI. Nothing was too much of an ask for him. He has been extremely responsive throughout and extremely personable. I am genuinely looking forward to when I need to renew my mortgage with him as I know I will be in expert hands.

Zofia · 13 June 2023

★★★★★ 5/5

Google

Started renting from Bridgfords and it went quickly and smoothly. Many thanks to Royston and Sarah

Conner · 5 June 2024

★★★★★ 1/5

Trustpilot

WHY CANT WE AWARD A ZERO STAR?!

Unfortunately, there is no option for "no stars" or they would get it. Bridgfords Letting Agents, Whitworth St, they let me an apartment, allowed me to move in, wires sticking out of the fuse box, broken smoke alarm, no running water, they say its not their job to check the flat had services in situ. They refuse to say they have done anything wrong, and tell me, its legal what they have done. In their advert, they failed to tell me that the apartment is in a block,with specialist fire measures! Then my balcony door broke, I'm on the 13th floor and they left it stuck open for 6 weeks with driven wind and snow at one point! they sent a painter and decorator to try and fix it, who didn't have a clue, and broke it further with his plyers and a screwdriver. Then there was the bathroom, they sent a "plumber" out to fix a broken shower, who announced he had to "demolish" the bathroom to fix it. I had to stop him, and call the Landlord before he did any more damage. A proper Plumber was called and it was a faulty valve, which was replaced in 20 minutes.Just as we thought we had scraped the bottom of the barrel with their "talents" last night, they appear to have let themselves into my apartment (without my consent or knowledge) unmade my bed, moved my personal belongings and disposed of my bed. Now, I have to have the morning off work AGAIN to go and see what's gone on. In my opinion, they are an absolute disgrace and shouldn't be trusted with anyone's property.

Colin · 26 May 2021

★★★★★ 1/5

Google

Unfortunately we had a poor experience with Bridgfords when trying to sell our home. Over 60% of calls go unanswered. Viewers not turning up, others not leaving feedback. From reading other reviews I suspect that people were pushed towards mortgage appointments they didn't want. Communication was poor from the outset and got worse. We've terminated our agreement a month early after complaint to their customer relations team. Watch out for the 24 week solo agent clause in the contract!

Mike · 13 June 2023

★★★★★ 5/5

Google

I have recently moved to Huddersfield from London and Bridgfords was incredible. Sarah has been with me through the whole process and has been really helpful with all my enquiries. Also got back to emails quickly which is great as moving can be stressful. There was a welcoming pack of goodies when I got to the property!! Very satisfied with their customer service.

Jessica · 13 June 2023

★★★★★ 5/5

Google

I went to Bridgefords to discuss a possible mortgage to buy the house I was living in (long story). Lee Johnson the mortgage and protection consultant there was absolutely brilliant. Catering for everything I needed, regular communication emails, phone calls etc just made my life easier and the mortgage has gone through after he got me a great deal too. Couldn’t recommend him enough. The staff was also very friendly too every time I went in to the shop.

Benjamin · 13 June 2023

★★★★★ 5/5

Google

I dealt with Tom Garratt throughout my intetactions with Bridgfords and I found him to be very knowledgeable and helpful. His support was excellent, and he even helped me source some useful financial advice to aid me in my decision. He was excellent and I would thoroughly recommend his services to all. Thank you

Elaine · 14 June 2019

★★★★★ 5/5

Google

Great people. Helps with everything

Anna · 2 April 2026

★★★★★ 1/5

Trustpilot

If I could score 0 out of 5 I would

If I could score 0 out of 5 I would. The worst letting agency I have ever encountered, even my landlord at University was more on the ball that these muppets! The customer service stops as soon as you’ve paid the extortionate agency fees and deposit. We moved into our flat in Didsbury and discovered that the Gas Hop was not working, I went through Bridgefords Maintenance Team to get this sorted, it took them Three weeks to get someone out to look at it, it turned out to be a very quick fix. A month later we discovers a leak from the skylight in the Bathroom and another in the Bedroom, this issue also took forever to get sorted, neither Bridgefords nor HML Properties would except liability for the problem and I had to do all the leg work as the people on both sides hadn’t got a clue!! We moved out of the property in September and the leak was still an issue, but I had given up by then as we had a warm and dry summer! During the start of the COVID 19 outbreak our tenancy was due to run out and Bridgfords wanted us to pay £125 to renew the tenancy, even on a rolling month by month they still were asking us to pay the renewal fee. Luckily the government introduced rights for tenants during lock-down so they couldn’t do anything, they never spoke of it again! They also asked us to pay more rent per month- I refused! We finally moved out of the flat in September 2020, and it started again! 10 days after vacating the property, it was left in a very clean state, better than we had received it I asked for our deposit to be returned. I was passed around until I spoke to a very inhospitable man called Mathew Healey who told us in a rude an abrupt manor that there were cleaning issues with the property and asked for £125 to cover the cleaning costs. I asked for inventory, it stated ‘left at good domestic standard’ he said they had signed it off and that a member of the Didsbury branch had high-lighted the cleaning issues. I asked for photos which took him a week to send over after much chasing up. He advised me to pay, I held my guns much to his annoyance and appealed through DPS and was got almost all of our deposit back. More than half of what they were asking for which was nice. Do not rent through Bridgfords they are daylight robbers and a circus of clowns who haven’t got a clue!

Michael · 19 December 2020

★★★★★ 1/5

Trustpilot

Being a neighbour of Bridgfords of…

Being a neighbour of Bridgfords of Bamber Bridge/Preston. I personally would not recommend using them. The House was rented out to tenants with dangerous dogs and smokers of cannabis . The owner stipulated no dogs and no smoking. I have been forced to vacate my house due to the stench of cannabis in my home . This was hours of cannabis smoking not just a one off occasion . Some days 12 hours of the pungent stench in my home . A home which I worked hard to pay for . Bridgfords ignore this and allow these tenants to remain even though police have confiscated cannabis next door and had evidence of the stench .The tenants have started to harass me on a daily basis with threats of getting me sometime soon. They are in breach of contract and the agents , the misuse of drugs act 1971. it is easy for their property managers to look the other way whilst taking a full management fee. I was going to use Bridgfords to let my property but looking at the deterioration of my neighbours home and their choice of tenants , I will definitely go elsewhere. Is it perhaps only this branch?

Ann · 25 November 2020

★★★★★ 5/5

Google

Excellent service, good communication and answered any questions I had. Feriel was very approachable and helpful, thanks

Gareth · 14 March 2024

★★★★★ 5/5

Google

Alex, Amy and the team have been professional and responsive from the off. The marketing package was excellent and got my house sold very quickly -in less than a week! I would recommend Bridgfords to anyone wanting a reliable, customer-focussed service. Thankyou!PositiveResponsiveness, Quality, Professionalism, Value

K · 13 June 2021