Bridgfords Halifax reviews

★★★★★ 5/5

Google

Lee Johnson, Mortgage & Protection Consultant was absolutely amazing at his job, I couldn't recommend him enough. I was in a situation where my current landlords had kicked me out, therefore I was in a need with a house and only recently owned a business. Lee amazing made my dreams come true in buying a property within hours of knowing him. Fantastic and absolutely amazing at his job.

Sadaf · 16 September 2023

★★★★★ 5/5

Google

I am currently in the process of buying my first home and the assistance & time I have received from Feriel and the team at Bridgfords in Halifax has been outstanding. I would highly recommend their services.

Sibusiso · 17 August 2023

★★★★★ 5/5

Google

Fantastic team of people, Matthew and Lee were both very supportive throughout the purchasing process. If it wasn't for them pushing me slightly I wouldn't be a happy owner of a lovely flat today, as I didn't even dream about the possibility of buying something of my own. Very professional and dedicated, I felt really looked after. Would definitely recommend!

KD · 13 June 2020

★★★★★ 5/5

Google

Thankfully to Alex Widdup and assistance from other branch members our house was sold very quickly. Alex was extremely helpful in fact he went out of his way to ensure the sale went through quickly and smoothly and tackled anything that needed to be head on. He certainly eased the pain of selling a home that we were sad to say goodbye to. Thank you.

Sum_Sum_gaming · 14 June 2017

★★★★★ 5/5

Google

Sarah was really lovely when we met her and as she showed us round the property. She answered all our questions and was incredibly helpful during viewing the property and application process! Thankyou!

Natasha · 15 November 2023

★★★★★ 5/5

Trustpilot

Grace at Bridgfords Withington was…

Grace at Bridgfords Withington was great in helping us through the viewing and application process. She fit us in last minute to a viewing of a house in manchester that we ended up signing and was excellent at keeping us updated during the whole process. Couldn’t have asked for better :)

Niamh · 16 August 2024

★★★★★ 5/5

Google

Ive just completed the purchase of a property advertised through Bridgfords. Nicola initially assisted with this during the offer stage and then, once accepted, the process was over seen by Matt. Matt is extremely friendly and professional and kept me up to date throughout the purchase and nothing was too much trouble. I would definately recommend Bridgfords to anyone looking to sell/purchase a property.

Nicola · 14 June 2017

★★★★★ 5/5

Google

Absolutely stella service from Jasmine, she is empathetic and listened to my situation, she went above and beyond to get me sorted, absolutely fantastic 😁😁😁 …

Sarah · 15 December 2025

★★★★★ 5/5

Google

We've been in pursuit of a new home for approximately six months. In contrast to other property rental agencies that often formed "too busy", bridgefords stood out. From their video presentation to the physical property viewings and the entire procedure, they consistently maintained a high level of professionalism and transparency. They grasped the intricacies of their work and made us feel like their sole focus. The decision-making process was remarkably clear and inclusive. We were actively engaged throughout, receiving updates at each stage, unlike some other companies where decisions are made behind closed doors, leaving clients wondering what transpired behind the scenes. bridgefords were responsive, promptly returning missed calls, and demonstrating a genuine commitment to customer service. Thank you for the gift at the end of the day and thank you for all your hard work. We are grateful.

Anthony · 15 November 2023

★★★★★ 5/5

Google

We just want to say a massive thank you to Alice for helping with finding the perfect property for us, from the moment we rang the first time to the day we collected the keys, Alice has been there on the other end of the phone/email for everything we needed to do and everything we needed to know. She was very helpful. She has made this move so so easy for us and we really appreciate you being there Alice. Keep being amazing :) Carlos and Jade and Bear xxPositiveResponsiveness, Professionalism

Carlos · 13 June 2022

★★★★★ 1/5

Trustpilot

They rented me a house at 26 Jefferson…

They rented me a house at 26 Jefferson Walk ST16 1WF and I listened to construction noises for 1 year and they forced me to sign an additional contract for 1 year even though I told them before. They tried to rent me this house above market prices. When I left, they had no other choice so they rented it to others at a lower price. They are not honest and try to rip people off. Also, do not trust the zero deposit system, they work together and try to get money from you

Emre · 22 April 2025

★★★★★ 5/5

Google

I would just like to send a big thank you to Lee Johnson and all the staff at bridgford. Lee did all the hard work and sorted out the best mortgage and insurance for me. I would recommend Lee to anyone and everyone. Lee took all the pain and stress out of buying a property. Thank you Lee Best regards John Ashard

John · 14 June 2018

★★★★★ 5/5

Google

Highly recommend Lee Johnson the Mortgage advisor, for helping with our first mortgage and also our recent renewal. He is always at hand to guide you through the process, give excellent advice and find the best deals.

Carl · 13 June 2023

★★★★★ 2/5

Trustpilot

Had to call numerous times over two…

Had to call numerous times over two days before someone answered, waited a week for the viewing to be called two two hours before for confirmation I was attending, then one hour before they call again and cancel because someones car broke down. Absolute pants.

Lee · 21 March 2026

★★★★★ 5/5

Google

Matthew and the team were amazing helping let our dream house! So friendly and professional, even when they were working on paperwork behind the scenes, he checked in with us and kept us in the loop, everything went so smoothly they really took the stress out of moving for us! Amazing service!PositiveResponsiveness, Professionalism

Naomi · 13 June 2021

★★★★★ 5/5

Google

Excellent service. Emily was very professional and answered all my question very efficiently.

Steven · 11 October 2024

★★★★★ 5/5

Trustpilot

Excellent Customer Service

I visited a number of estate agents in Halifax Centre last week and Bridgfords were the best by far. On entry I was welcomed by Courtney who went above and beyond to help me with my enquiry. She took my details and added me to the mailing list for updates and has been actively sending properties that may be of interest to me ever since. Her colleague Alix was also really helpful. You can feel that the culture here is all about the people & customer. The estate agent I went to prior (not mentioning any names but very, very close to Bridgfords) had me sitting around for 10 minutes whilst on a call then reluctantly gave me a print out of a property that already had 25 people booked to view the next day (a pointless exercise, just fob me off why don't you) He didn't even take my details and I felt as though he couldn't wait to go for his lunch. Now that's what bad customer service. But Bridgfords do not deserve bad press. May I urge you to please take no notice of the bad reviews below because the team here are warm, welcoming & lovely and good at what they do so keep you heads high, because you deserve a big well done! :)

A · 17 March 2022

★★★★★ 5/5

Google

Excellent service. I found both Alice and Sarah to be very proactive with their roles. Great communication and most helpful with every detail. Alice is down to earth, honest and experienced with what is required of letting properties. A very thorough job well done. Thank you.PositiveProfessionalism

Paul · 13 June 2022

★★★★★ 5/5

Google

Thank you to Feriel, for a brilliant property viewing service, taking into account our needs and being efficient in her communication from start to end. Very professional service, would definitely recommend!

Mariam · 16 September 2023

★★★★★ 5/5

Google

If Carlsberg did letting agents...! These guys are fantastic. Having registered my interest with them and explained my requirements, only 2 days later I was called about a property that had just come up and fit my requirements perfectly. I viewed it the same day and signed there and then. The reference process was painless and I had great communication throughout from both Sarah and Alex. I now can't wait to move into to my gorgeous new flat :)

Ryan · 16 September 2023

★★★★★ 1/5

Trustpilot

Glad I wasn’t the seller

Tried to book a viewing of a property that had been on the market for almost a year. Had to call twice before I got a response. They couldn’t offer anything sooner than a week after my call. No wonder the house hadn’t sold.

CustomerDTA · 13 March 2026

★★★★★ 1/5

Trustpilot

After being shown a property for rent…

After being shown a property for rent I…After being shown a property for rent I informed the agent from Bridgfords in Sale that I’d like to put an offer in. The agency said she’d call later that day to talk me through the checks required ect and how to proceed. No call me no response from texts from the agent. When I called the office I was informed an offer was put in the day after I’d viewed the place and it was now off the market!! How was I not able to put an offer in. Had my time wasted be lied too. Had to take time out of work during a busy period to be ignored. Stay well clear of Bridgfords in sale. I won’t mention the agents name publicly as much as I’d like too

Angry · 27 December 2021

★★★★★ 5/5

Google

Joe has been amazing with helping us with the property. He has been so helpful and has gone above and beyond. I would recommend Bridgefords to anyone and especially Joe, you're a star

Deborah · 18 July 2023

★★★★★ 5/5

Google

My partner recently placed his property up for rent with Bridgfords in Halifax, and they rented it out within the first day at the full rental asking price. The whole team of Sarah, Alison and Matt were all very helpful and efficient. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Samantha · 13 June 2021