5/5
GoogleThey were very timely in their responses and processing . And they are also very professional.
Agent replied · 28 May 2023
Thank you for leaving a review, we really appreciate it.
Trusted Agent profile · Halesowen
Hicks Hadley Halesowen reviews
★★★★★
357 reviews across 2 platforms
13 Hagley Road, Halesowen, B63 4PU
Hicks Hadley's office in Halesowen, at 13 Hagley Road, is rated 4.5 out of 5 across 357 reviews on two platforms, including 344 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Hicks Hadley Halesowen hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Halesowen.
Awards
The Trusted Agent 2026 results for Hicks Hadley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Halesowen office, from every platform, shown as written. First names only.
Google4/5
GoogleProfessional, thorough, friendly staff. They saw the sale and purchase through some streeful delays.
Agent replied · 28 May 2023
Thank you for the review. It's much appreciated.
5/5
GoogleDear Hicks & Hadley Thank you for your help and afficiantcy in securing good tenants for my bungalow over the years and more recently promoting the sale of my house. Many thank again Charles Bremner.
Agent replied · 28 May 2023
You are very welcome. Thank you for the review.
5/5
GoogleOutstanding customer service throughout the process of letting a property, couldn't of been more helpful and professionalPositiveProfessionalism
Agent replied · 28 May 2023
Thank you for leaving a review for us, we greatly appreciate it.
5/5
GoogleGreat service once again from the letting department at Hicks Hadley. Friendly, helpful, efficient and professional. Can recommend highly!
Agent replied · 28 May 2023
Thank you for taking the time to leave a great review. We appreciate it very much.
5/5
GoogleVery happy with the service from Hicks Hadley, Team there are very helpful. Would definitely recommend.
Agent replied · 28 May 2023
Thank you for taking the time to leave a review for the team.
5/5
GoogleI was very happy with the sale of my mother's house, it sold within a week and the process went through very smoothly. I would recommend Hicks Hadley to anyone looking to sell.
Agent replied · 28 May 2023
Thank you for taking the time to leave a review.
5/5
GoogleGreat local company, excellent knowledge of the area, personable service and proffesional freindly staff, Thank you for all your help with our proeprty process!
Agent replied · 28 May 2023
You’re very welcome and thank you for the review. Good luck!
5/5
Googlethe team worked its best on our house move and always kept in contact me and always called me back when they said they would , great work !!!
Agent replied · 28 May 2023
Thank you for the review, we aim to offer great communication so it's good to know we're achieving it. Good luck!
5/5
GoogleReally lovely people to deal with, so professional and very friendly. Made the selling of my house so easy and trouble free. Wouldn’t hesitate in recommending Hicks Hadley
Agent replied · 28 May 2023
Thank you for your kind words. We hope to see you again in the future.
5/5
GoogleWe found the staff at Hicks Hadley extremely helpful and always willing to help and answer our questions whenever we needed. Thank you to all at Hicks Hadley!
Agent replied · 28 May 2023
Thank you for leaving us a review, it's always very much appreciated.
5/5
GoogleHicks Hadley sold my house quickly and effortlessly. They achieved above asking price. I would not hesitate in using them for my next house sale.
Agent replied · 28 May 2023
Thank you for your review, we're delighted that you're so pleased with the service. Good luck with your next venture.
5/5
GoogleThe visit was really nice and went smoothly, very knowledgeable and polite personnel. They will help you relax in the stressful situation. I strongly recommend
Agent replied · 28 May 2023
Thank you very much for your review.
5/5
GoogleExcellent & a very professional, personal service. Would recommend them.
Agent replied · 28 May 2023
We very much appreciate you telling us your thoughts about the service you received. Many thanks.
5/5
GoogleWe received a professional, friendly and helpful service from both the Sales and the Letting Teams at Hicks Hadley during the last two years. Would happily recommend them.
Agent replied · 28 May 2023
Thank you very much for the review. We're glad you enjoy our service.
5/5
GoogleI can thoroughly recommend Hicks Hadley. Very professional and friendly agents. Nothing was too much trouble. You couldn't get a better agent to market your house.
Agent replied · 28 May 2023
Thank you for leaving such a glowing review, it makes a big difference to us.
5/5
GoogleHassle free smooth process. Very friendly and professional staff. Definitely recommend
Agent replied · 28 May 2023
Thank you for taking the time to leave a review. It is very much appreciated.
5/5
GoogleExcellent staff, just wish my estate agents was as good !
Agent replied · 28 May 2023
What a nice review, thank you. It's very much appreciated.
1/5
GoogleSome members of staff are clueless and come across as uninterested and seem not knowledgeable about the local area.
Agent replied · 28 May 2023
Thank you for your review Mr Potter, we welcome all feedback, especially if it isn’t positive as it helps us to improve the customer experience we offer. We would like to apologise for the less than stellar service that you received recently and wish to assure you of a number of different things. Firstly the circumstances surrounding your complaint are highly unusual for us and this is categorically not the usual standard of service which our clients experience. Indeed we pride ourselves in the Hicks Hadley sales team on consistently achieving glowing reviews. Secondly all managers and partners have been made aware of your comments and a full investigation was undertaken. As a result of this, steps have been taken to ensure that the sub par service that you received will not occur again. We realise that may be of little comfort to you now but we hope that you will appreciate that our desire to improve any way that we can is genuine and that this was, at least in part, reflected in the actions we took to improve the situation. Finally we sincerely hope that we may have an opportunity to greatly surpass your expectations of us in the future. If you would like to discuss any of this further with a manager please email sales@hickshadley.com or call 01215856667 and we will be happy to hear any additional thoughts you have.
5/5
GoogleExcellent service and communication through a difficult time both personally and with the current pandemic. It was much appreciated
Agent replied · 28 May 2023
We really appreciate you taking time to leave a rating and a few words about our service. Thank you.
5/5
GoogleI found Hicks Hadley to be very easy to work with. They were fast to respond to any questions I had and were extremely helpful.
Agent replied · 28 May 2023
Glad that we were able to help. Thank you for the review.
5/5
GoogleExcellent professional staff, with a great ethos ensuring the customer is at the heart of everything they do, seemless smooth transition from start to finish
Agent replied · 28 May 2023
Thank you for leaving a review for us. Your feedback is always much appreciated and we're glad you liked our service.
5/5
GoogleVery professional. Excellent service throughout my sale.
Agent replied · 28 May 2023
Thank you for your review, we really appreciate it.
5/5
GoogleVery professional and worked hard to secure an offer on our property. Guided us throughout. Would recommend. Sue Evans and her staff were very nice to deal with.
Agent replied · 28 May 2023
Thank you for taking the time to leave a review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Hicks Hadley Halesowen
Has Hicks Hadley won any awards?
Yes. In The Trusted Agent 2026 awards: Hicks Hadley, Halesowen won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hicks Hadley Halesowen hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Halesowen.
