Dixons Lettings Halesowen reviews

★★★★★ 5/5

Google

Really easy process and super helpful! Charlie has helped me through the whole process and I really appreciate it - thank you!

Natasha · 13 May 2025

★★★★★ 5/5

Trustpilot

Hi many thanks to an Walker he has been…

Hi many thanks to an Walker he has been very helpful throughout our property purchase highly recommended.

Rakhi · 8 July 2025

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID DIXONS LICHFIELD

Viewed a property with animal faeces in the garden, patched up decking which was perished to a state your foot goes through and hazardous, open food and mould left in the fridge very unhygienic, damaged flooring, damaged blinds, paintwork which can only be described as a child with a paint roller has tried to hide the dirt of years from an un-invested property combined with a stench of cigarette smoke and is a disgrace to be marketed.......currently marketed even today as: Make sure you snap this property up! A beautifully presented three bedroom town house in a popular area of Fradley. This Lichfield estate agent gives the estate agency business the poor reputation that should have been stamped out decades ago. Zero understanding and a terrible experience.

Steve · 8 November 2020

★★★★★ 5/5

Google

This is the second time we have used Dixons for buying and selling our homes. Service and communication were brilliant. They took us by the hand by step by step for the sale of our house and kept things moving along nicely. Their after sales care was second to none. Would highly recommend.

Alison · 15 June 2018

★★★★★ 5/5

Google

Excellent communication skills from Raza, through phone/e-mail & he also uses WhatsApp which can be really helpful especially when you are stuck at work and can’t take calls

Maimoonah · 14 June 2023

★★★★★ 5/5

Google

There are really phenomenal. Raza walked us through all the steps we needed to take to rent a property, he is such an amazing guy. Well done people!

Kuyik · 14 June 2023

★★★★★ 1/5

Trustpilot

Dixons are one of the worst estate…

Dixons are one of the worst estate agents going. Nobody ever seems to know what they’re doing and pass you from person to person. Everyone is miserable and unfriendly. Extremely difficult to reach all of the time. Had a survey booked in... they didn’t even bother to show up. Contacted them, they had no real reason, said they’d call back, never did. Was also interested in purchasing a property which was a disaster. Couldn’t get hold of anyone. Nobody got back. Went in, again nobody had a clue what they were doing, passed from one clueless employee to the other... all of which were miserable and clearly didn’t want to be there. Avoid at all costs. Unprofessional, poor communications and frankly a shambles.

Rrrr · 13 July 2020

★★★★★ 5/5

Google

Kyle showed us around a property last night he was professionally, polite and knowledgeable. Would definitely recommend him and Dixons to help you find a home.

Damion · 14 June 2023

★★★★★ 5/5

Google

Josh and Mark have been brilliant, they got my property rented out efficiently.

Hamidah · 14 April 2024

★★★★★ 5/5

Google

Great level of service!!! We were regularly informed of developments throughout the whole sales process. The staff at the branch were also very friendly and approachable. I would highly recommend Dixon's for selling your property.

Tom · 15 June 2017

★★★★★ 5/5

Google

The agent raza was an amazing person and did help a lot when I was searching for a property. He was very professional and polite.

Hina · 14 June 2023

★★★★★ 5/5

Google

Josh and Mark very welcoming and helpful would highly recommend them both.

Niamh · 14 April 2024

★★★★★ 1/5

Trustpilot

Chased for money 14 months after vacating

I was renting a property managed by Dixon's with my house mate. I vacated the property after our contract had ended due to shockingly poor service. I informed Abigail Koasha from Dixons Selly Oak via e-mail that I had vacated the property and paid all the leavers fee's. I called to confirm with Country wide terminations that this was correct and received verbal confirmation that I had. My house mate then signed a new tenancy agreement on his own.I have not had any contact from Abigail since leaving. 14 months later on, I received a call from Abigail stating that I owed money that my ex-housemate had not paid because she had not bothered to fill in the forms to remove my name from the tenancy. Abigail threatened me with court proceedings in her first call to me in 14 months. My housemate has stopped communicating with Dixon's so they found me an easy target to bump up their profits.I have been forced to take this up with the property ombudsman because Dixon's continue to harass and threaten me with court unless I pay for a charge 14 months after I had left the property. During my time in the property, I could not get hold of Dixon's when we had issues with the house. Precisely zero issues were rectified. If Dixon's spent half the time they do unscrupulously chasing for money and put that into customer service, they might stand a chance. Please avoid using Dixon's at all cost. Shockingly poor service during and after the tenancy.

Will · 19 June 2019

★★★★★ 5/5

Google

Recently remorgaged with Baljit at Countrywide. After 1 visit i managed to save on my monthly mortgage payments and organsise better insurances than what i already had for a cheaper price. It was very easy dealing with countrywide and i would definately reccomend them to all my friends.

Richard · 15 June 2019

★★★★★ 1/5

Trustpilot

I currently rent with Dixons (hopefully…

I currently rent with Dixons (hopefully not for much longer when I have my money together to move!)and have done since 2017.Dixons on my property also manage the property instead of the landlord. You would therefore think; that in the face of any problems/issues- they would actually be relied upon to do their job?Sadly not.The service provided by this agency is that dire, once I am out, I will not touch a rental by Dixons, ever again.There are 2 rental agents at the office that deals with my property yet neither of them seem to be able to pick up a phone and update, return phone calls or correspond in a non argumentative and unprofessional way. I have been trying to call for two days now. Messages left. A call back is too hard, it seems.Boiler problems in my property were on/off for nearly six months. Now a broken freezer for a week. Whilst those are quality issues and landlord issues, Dixons/Countrywide who deal with the repair side of things think the occasional phone call chasing the landlord is sufficient.I am afraid it isn't.Then lets talk about the fees for this absolutely rubbish service.To just renew my contract last year- Dixons asked for approx £130. Bearing in mind the only thing that changes on that contract are dates and the need for an additional signature. Literally no adminstration at all. What the money was for given they can't even pick up a phone, I really don't know.Do not rent with Dixons.They are the worst agency out there.

Yassemin · 14 June 2019

★★★★★ 5/5

Trustpilot

I was Viewed a property by Miss Amelia…

I was Viewed a property by Miss Amelia Hamilton , it was for a studio .. from the first instant she was very polite and approachable. Very informative about the property . helped me in answering all the question i had about the property.

DEAN · 29 March 2024

★★★★★ 5/5

Google

Outstanding service with Razza, has gone above and beyond in the process of moving us into our new property. Absolute credit to Dixons Lettings.

Terri · 14 June 2023

★★★★★ 5/5

Google

Josh and Mark provided an excellent service, would highly recommend

Rebecca · 14 April 2024

★★★★★ 1/5

Trustpilot

Gone down hill have been a landlord…

Gone down hill have been a landlord with them since 2015they put tenants in that did not pay rent the last two months'It was empty for 6 months due to legal things the said it was out of there handsrent and legal did not want to pay now I have a tenant they moved in for eight months after that I am going elsewhere I have lost all confidence with them please do not use them

Susan · 5 March 2020

★★★★★ 5/5

Google

I cannot fault Matt, Kerry and the Team at Halesowen, they are super efficient and amazing. I find they are friendly, knowledgeable have the time to explain things and advise of options etc. Will definitely recommend Dixons to everyone.

Lyn · 14 June 2021

★★★★★ 1/5

Trustpilot

Refund

The worse estate agents to deal with

Anj · 13 August 2025

★★★★★ 5/5

Google

Excellent service from Kirsty, Matthew and Alison in the sale of my property. From start to finish they were very professional and kept me informed at all times of any new developments that arose. The marketing of the property was exceptional and got people through the door constantly until a buyer was found. The whole process took less than 6 months, from the offer date to completion. Thank you guys you really took the stress off me and I would definitely recommend Dixons of Halesowen to other sellers.

Pat · 15 June 2017

★★★★★ 5/5

Google

Raza bent over backwards to ensure everything was absolutely spot on in my dealings with him... Great bloke! Highly recommended from me

Snake · 14 June 2023

★★★★★ 5/5

Trustpilot

Recommended

Lydia and the team in Northfield were fantastic and very accommodating as we purchased our property. Thank you to all the team!

Brooks · 9 June 2021