Dixons Lettings Halesowen reviews

★★★★★ 1/5

Trustpilot

I have found that Dixsons are not…

I have found that Dixsons are not honest when I tried to book a viewing for a property they added on Zoopla on the 10th of February 2022 I asked for a viewing at the same time the property was put on the market they said they will be in touch they will open the viewing next week but to my surprise they phoned me back on the 11th of February the next day and told me that property has been sold but they are still advertising the property for sale I think they are cheating there sellers by selling the property's to the people they know while receiving back handers and not allowing people to view in oder to keep the offers low for there private cliants I would no longer buy or sell a property with Dixsons nor would i use there services as a letting agent they are a very corrupt estate agency.

Mohammed · 13 February 2022

★★★★★ 5/5

Trustpilot

The team at Dixons selly oak have been BRILLIANT!!

The team at Dixons selly oak have been amazing from the first meeting with Amelia, the viewings with Becky and Amy and the final negotiations done by Claire.They are a lovely team and managed to sell my house when I have previously been on with 2 other agents, very proactive and kept me informed at all times; BRILLIANT!! would highly recommend.

Amanda · 15 November 2023

★★★★★ 1/5

Trustpilot

Awful

Awful! Wolverhampton branch! They called me to make sure I was still attending my viewing that evening which I said I was very keen and could they send me the application form before going so I could fill it in. They sent me the application form, I viewed the flat and send it back, they didn’t even bother to email me to respond to my emails to say I was unsuccessful. I believe her name was kylie. Very unprofessional

Micky · 3 February 2022

★★★★★ 5/5

Trustpilot

Excellent service throughout by Ilan

Excellent service throughout by Ilan, Georgia and all the team. Even though the process was hit by the pandemic Ilan and Georgia were patient, helpful and supportive and we’re very grateful. An excellent team who we recommend highly.

Timothy · 21 July 2020

★★★★★ 5/5

Trustpilot

Lettings Team

Thank you for all your help these past few months. Your hard work helped us find a tenant.The contract was explained to me and the whole team Chloe ,Laylah and Micheal answered my question promptly. I asked them to communicate by text or phone, so they did instead of emails,which for me are bit difficult.Thanks to ALL .

Tample · 21 December 2023

★★★★★ 1/5

Trustpilot

Unfair trading, utter waste of time

I had a viewing booked at 5PM for a property to rent they advertised on Rightmove as fully furnished at £ 725 pcm. At 4:53PM I was already on my way to view the flat, when I got a call from them saying that the price changed because I've asked for the property to be furnished and the new price was £ 800 pcm. Although I told them the property was already advertised as furnished, they even refused to meet me halfway at £ 750 pcm. Unfair trading, utter waste of time, I don't recommend.

Mario · 26 October 2021

★★★★★ 5/5

Google

Mark , Kieran and Linda are amazing! As a landlord whenever I need to get in touch with them for help and support they always assist. The branch is lovely and the staff are passionate about what they do and that shines through. Thank you so muchPositiveResponsiveness, Quality, Professionalism, Value

Manjit · 14 June 2021

★★★★★ 5/5

Google

Great service from Mark and Joshua, from the letting team, very professional and helpful. Informative about the property and the process. Highly recommend. Thank you both.

Lesley · 16 December 2023

★★★★★ 1/5

Trustpilot

Disgraceful and disgusting branch

Don't use the Dixons branch on Sutton New Road in Erdington Birmingham. You will not like the experience nor the stress in dealing these people who will lie about viewing figures, haggle you to drop your asking price with veiled threats of if you don't the next offer they get will be severely undervalued, and the looming sense they are not working for you but rather against you. Staff like Mathew Groves in the office as your point of call and Thomas Wilkes the housing agent that will misrepresent your options and take every opportunity to insult you and your home if you turn the pressure up on them doing a dreadful job. In my case my house was on the market for almost a year with the relationship ultimately in the toilet with this horrible branch. I had to drop my asking price by more than £15,000 even though on the many house selling websites my postcode property and similar properties in the area had been selling at full asking price. The penny dropped when a woman was introduced to me to view my house and found out she was a Dixons housing agent attempting to scam me with a low ball offer which unfortunately paid off for them as I tried other estate agents in the area and I believe I was already blacklisted by Dixons as they wanted nothing to do with my house sale unless they were selling it at a ridiculous low asking price. I sold with Dixons and to that woman who I believe ended up flipping my property after a year back at full price. Corruption exists, just stay away from Dixons at Erdington.

Bee · 6 October 2021

★★★★★ 5/5

Google

Sharon at pmc is brilliant, always on the end of the phone to help with any questions I have and will go above and beyond to help Keep up the great work Sharon

Dean · 14 June 2023

★★★★★ 5/5

Google

Had nothing but great experiences with this agent. Especially with Sharon from the Property Maintenance team, always on the end of the phone to resolve any issue I have, quickly. Would highly recommend.

Ajay · 14 June 2023

★★★★★ 5/5

Google

Kieran found us the perfect property to rent even though we were living in the Channel Islands he couldn’t do enough to help , we feel he went above and beyond, and we are pleased to say now settling in our new home nicely. Thanks a million Kieran Sharon Brennan & Martyn Rozgonyi

Sharon · 14 June 2020

★★★★★ 4/5

Google

Positive Experience, found Rebecca most helpful and accommodating to my requests. All that she promised she did deliver, with pleasant phone calls. Regardless that the landlord let the side down Rebecca did NOT. Would highly recommend Dixon's if you're in the market!

Martell · 15 June 2017

★★★★★ 5/5

Trustpilot

The 3 bedroom on Hengham road is simply…

The 3 bedroom on Hengham road is simply awesome and l love the property. Aside from the fact that it is situated in a beautiful environment, it's closeness to my child's school as well as my place of work makes it the right apartment for my family. Thank you Dixons, I'm pleased with your service.ODUNOLA.

Odunola · 19 January 2024

★★★★★ 1/5

Trustpilot

The worst experience of my life.A one…

The worst experience of my life.A one star as i cant give 0.Dixons and the conveyancing company made the process so traumatic that i am still recovering from stress. To make matters worst i had 2 prospective buyers turn up and told me that Ricky at the Acocks Green branch told them how much debt we were in and so she had to meet us when she saw we had withdrawn the sale as she had a horrific experience with Dixons themselves.

Deloris · 17 June 2021

★★★★★ 5/5

Trustpilot

Dealt with Nadia at Dixon’s in…Erdington

Dealt with Nadia at Dixon’s in Erdington she has been absolutely fantastic from start to finish such a lovely person and very professional at her job would highly recommend her to other people !!!

Margaret · 19 December 2020

★★★★★ 5/5

Google

We had the pleasure of dealing with Kerrie and Matt throughout our purchase process. I really can't recommend Dixons enough, the service and communication has been amazing from start to finish.

Sarah · 14 June 2023

★★★★★ 5/5

Google

The Best letting Agensy ever , Josh and Mark where the most understanding people , very professional , I highly recommend it 100/10 👍 …

Kleo · 16 November 2023

★★★★★ 5/5

Google

I have nothing but praise for the 'Letting Team'. Found them professional, helpful and understanding. They were able to advise me which was a great comfort. I would highly recommend the 'Letting Team' give them the opportunity I am sure that you won't be disappointed . Thank You All so much.

Mandy · 14 June 2020

★★★★★ 1/5

Trustpilot

This estate agent is a bunch of wankxxs

Dixon’s estate agent SolihullThis estate agent is a bunch of wankxxsThey misguide you with everything just to fill there own pockets!They go on like they help you to your face behind your back they stab you and take under the table handouts and give their own favourites the best shout on the property even though the owners of the property are losing out as they settle for a lower offer that is in there best interest rather than the vendors intrest. So all you landlords do not even bother selling your property with these rip offs! Yours sincerely Big General

General · 25 February 2021

★★★★★ 5/5

Google

Can’t reccomend raza Enough, throughout the renting process he has been brilliant it’s a stressful time and raza made this all run smoothly and was great with communication. Thanks again!

Tyrone · 14 June 2023

★★★★★ 5/5

Google

Once again used here to rent out a flat and not disappointed, Mark especially good, lots of good advice always delivered with a smile-thanks

Jake · 16 November 2023

★★★★★ 1/5

Trustpilot

Stay away from Dixons Bearwood

Sorry this review is delibrately long to give you an accurate and full picture! My experience with this agency in particular the Bearwood (Birmingham) branch was a terrible one, they functioned like a systematic gang working together with the landlord and checkout inspector to rip me off on multiple occasions, systematic because my post-experience incentive and the fabricated evidence during deposit dispute suggested that they work with third parties (such as cleaners and checkout inspectors) to rip off tenants. This should not be acceptable in a responsible society like UK and should be treated unlawful like theft.Their reputation with everyone who rented from them is lamental. You are guaranteed to regret renting from this agency. Please stay away!!! This kind of businesses only deserve to learn the conduct of decency in the hard way, that is to drown in debts and thereby close down permanently. On the day of viewing when I decided to submit the holding deposit I caught their first attempt to rip me off for the amount of £350 on papers that had to be scrapped upon digging to enquire about its source, and all the explanation they gave was a calculation mistake.During the period of tenancy their circle of communication to approve and get an essential fixing done is an infinite loophole, they basically exhaust you to give up asking instead go and fix it by yourself for which you are later to be fined too since they will treat it as a deviation from the inventory report. Yes! You understood correctly!Stage 1 (The Good)The agency officials played as the front bench "gang" by displaying to be nice and on my side, and convincing me to believe and listen to their recommendations for example I hired their nominated cleaner at the time of moving out. Subsequently arranged with their nominated check out inspector, basically they played it such that I followed their advice to the letter. After I moved out and handed in the keys, they completely abandon to communicate and cooperate with me regarding the deposit. Stage 2 (The Bad)The bad one is the check out inspector who filled the document from made up lies nothing inline with the original inventory report.Stage 3 (The Ugly)This was my landlord first attempted to refuse responding to my deposit enquiries until I had to raise dispute. Then he comes back with falsely fabricated documents and invoices claiming nearly 5 times more money than my original deposit. (Don't worry this time they met the wrong guy, the landlord learnt his lesson and I recovered my deposit!)But please watch out and take this review into your serious consideration before deciding to rent from Dixons Bearwood, unless you want to experience a guaranteed regret.

Wakil · 17 January 2021

★★★★★ 5/5

Google

Fantastic service by Kyle Fisher, such a professional yet kind young lad. He made us feel welcomed, appreciated and was on top of his game. Well done Dixon's

Gerardo · 19 July 2023