Every review we hold for the Halesowen office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCannot fault the service I have received as a seller. They kept me “in the loop” at all times. Highly recommended. Great personal customer service. Special thanks to Lisa for keeping me constantly updated with the progress of the sale.
Sue · 26 August 2018
Agent replied · 24 August 2024
Thank you so much for your review
★★★★★ 5/5
GoogleWe have been very pleased with the service provided by Bloore and King selling our home. It has been a stressful process but the team have been wonderful throughout. We must mention both Louise and Gail for special praise. We highly recommend this company Karen and Brian Hughes
Brian · 26 April 2024
Agent replied · 24 August 2024
Thank you so much for your review and the special mentions for Gail and Louise, they will be very pleased to hear they did a great job for you.
★★★★★ 5/5
GoogleFrom the moment the team came to initially value the property they stood out as a friendly, professional and knowledgeable firm. They were the only one of three companies who came armed with a clear breakdown of the local area, recent property sales which meant from day 1 we were clear on value and expected sale price.
During the sale process they constantly kept us informed, securing a number of viewings in a short space of time. Pre any Covid restrictions they also attended all viewings and supported us brilliantly during a pretty tough time.
Couldn't recommend these guys enough. Thank you!PositiveResponsiveness, Quality, Professionalism
Adam · 11 December 2020
Agent replied · 10 December 2024
Thank you so much for your kind words. We really do appreciate it and hope to see you again in the future
★★★★★ 5/5
GoogleGreat estate agents from start to finish, would definitely recommend,
Louise and Kelly were always on hand to answer any questions I needed to know.PositiveResponsiveness, Quality, Professionalism, Value
Beverley · 25 August 2021
Agent replied · 24 August 2024
Thank you so much for your review. We really appreciate it
★★★★★ 5/5
GoogleThe team and service at Bloore King and Kavanagh are friendly, professional and always on the ball. I recommend them. They have been managed my properties and helped in the sale of one of the properties. They have an excellent knowledge of the current market and the location and so provide advice that is on-point.
Nasar · 29 October 2023
Agent replied · 24 August 2024
Thank you so much for your kind words we really appreciate it
★★★★★ 1/5
GoogleDont waste your time. They are all sweetness and like at first, but fail to pass on calls, messages and reports, you end up having to chase them down and take them to court. The so called manager Sean Kavanagh is a utter waste of space, you can get more sense out of the monkeys in Dudley Zoo. Then they make out that they are all professional. Trust me they are far from it and only care about been paid to do nothing at all.
Ritchie · 25 August 2020
Agent replied · 24 August 2024
Thank you for your comments. We are sorry that you have had a less than satisfactory experience. We endeavour to treat all of our landlords and tenants with the same care and attention and always work within the terms of our client contract. All calls are logged, recorded and issues dealt with appropriately and speedily (unless we are bound by legal restrictions in which case it is required to go through specific channels) We appreciate that sometimes for tenants certain situations can be frustrating, for instance when a landlord decides that for whatever their reasons (obviously we do not know the situation here as this is forum is anonymous but for example possibly the landlord selling the property) they instruct us as their agent to issue notice to a tenant to vacate their property. Unfortunately this is something which we are compelled by our contract to act on, we also understand that as a tenant the frustration can sometimes be taken out on the only people with which the tenants have contact with. We will always try to help and resolve any issues wherever possible.
★★★★★ 5/5
GoogleGreat company, have been with them for nearly 4 years now. I love how professional they are, as a tenant I find they are not only helpful but everything is done correctly. From inspections to gas safety certificates, all done on time and the external companies they use are always polite and work fast and efficiently. Any issues are dealt with immediately, I have probably dealt with most members of staff over the years but a special thanks has to go to Sarah. She has been our port of call since day one and I cannot praise her enough. She is so polite, kind, and is a pleasure to deal with.
Claire · 25 August 2020
Agent replied · 24 August 2024
Thank you for your review. We really do appreciate your comments especially for Sarah. We are always there for you when you need us.
★★★★★ 5/5
GoogleI have used this company both to buy a property ( Jul 2018) and more recently to sell a property (Nov 2019). I highly recommend BK&K and would encourage anyone to use their services. All the staff offer second to none customer service and promote a professional, yet personal approach. Tom Kavanagh has been my point of contact and has offered strong and reassuring advice throughout. I sold my property within 6 days of instructing them, and was/are very happy with the cost of the service. I did a lot of research before choosing an agent: including many, many meetings and office attendances.... Let me save you the bother. If you are selling, the photos and brochure are superior and knowledge of the current market and buyer database is excellent. If you are considering buying a property listed with them the advice, knowledge of the local area area and associate relationships (i.e. solicitors) is very useful and cost saving. Thank you BK&K and hope you continue to help others, like you have helped me.... Leon Butler (Halesowen)
Leon · 25 August 2020
Agent replied · 24 August 2024
Thank you so much for giving such a wonderfully detailed review. We are so pleased we have been able to help you on both buying and selling and we hope that we can be of service to you again in the future.
★★★★★ 5/5
GoogleGreat service from Louise and the team when selling my property. Very efficient and friendly service. Would highly recommend.
Theresa · 25 August 2022
Agent replied · 24 August 2024
Thank you so much for your review, we really appreciate it
★★★★★ 5/5
GoogleHi my name is Mandeep. I made an appointment to see the house last week with Miss Gail. She is a very nice lady. She talked to us very well, I did not feel at all that I was meeting him for the first time. I really liked the way they work. I have no words for him, I just want to give her 5 stars.
Mandeep · 25 August 2022
Agent replied · 24 August 2024
Thank you so much for you kind review. We really appreciate it
★★★★★ 5/5
GoogleCurrently in the process of selling and the team are making the experience as flawless as possible. Thanks
Alex · 26 March 2026
★★★★★ 5/5
GoogleExcellent company. Initially I used an on-line service, which I found ineffective and inconvenient as I had to be at the property for viewings, half of which didn't turn up! those that did we struggled to get feedback from. Tom Kavanagh was recommended to me by a friend. He was very clued up and advised that the on-line service were vastly over pricing the property, this he backed up with hard facts on recent local purchases. We re-marketed the property with BKK and the difference was immense. We had viewings within a short time and then an offer where BKK helped negotiate an acceptable price. Their service did not stop there, I was kept up to date by Kelly in particular every step of the way. Even down to the handing over of the keys where Tom met me in a convenient place for both of us. I wouldn't hesitate to recommend BKK to anyone. OK you pay a bit more, but when you balance that against the monthly outgoings on a property they offered me great value. Thank you again for all your help and support at what is a stressful time.
Nigel · 26 August 2019
Agent replied · 24 August 2024
Thank you so much for your review and we are extremely pleased that we were able to get the property sold for you and you were happy with our service especially after having a torrid time elsewhere. It is also very nice to hear such a well put explanation of High street agents (such as ourselves) versus the online companies so thank you again for your very detailed review.
★★★★★ 5/5
GoogleI'm a tenant of a property that this estate agents are selling on behalf of my landlady as a sitting tenant investment property. As you can imagine this is a very stressful time for me. But gayle witty has been absolutely amazing . She has been nothing but amazing keeping me updated and being respectful of how this is affecting me...couldn't have asked for more
Nikki · 25 August 2022
Agent replied · 24 August 2024
Thank you so much for your kind words, we really appreciate it
★★★★★ 5/5
GoogleIt felt very much like we were being looked after by Bloore & King, as opposed to just being a customer. From advice on preparing for sale, recommendations for service providers (good ones) to managing the chain and pushing the solicitors for us, they did it all with minimal fuss. Financially, we got the asking price for our house within six days of going on the market, and that was a good 20k higher than any of the houses had sold for in the street previously.... Cant ask for much more than that.
Richard · 26 August 2018
Agent replied · 24 August 2024
Thank you so much for your review. It was our pleasure to help you and we wish you all the best in your new home
★★★★★ 5/5
GoogleGreat service! Harriet Woodhall from the Halesowen branch helped us so much with our purchase. She was really speedy with getting back to us and very helpful will all our queries. The whole team was also very welcoming and friendly. Can’t thank them enough with helping us with our first home. Thank you!
Jade · 25 August 2023
Agent replied · 24 August 2024
Thank you so much for your review we really do appreciate it.
★★★★★ 5/5
GoogleEveryone at Bloore & King did a great job for me when selling my house & also buying my next house through them too, from the very beginning they detailed the whole process & terms, conditions & fees were were explained in an easy to understand way both verbally & in writing.
I was kept informed of any issues & all progress along the way from my buyers, my purchase & solicitors all in a timely, friendly & efficient manner & I was very happy to say thank you with flowers, chocolates & cakes.
All in all I think Bloore & King offer a fantastic service & I wouldn't hesitate to use them again in the future.
Thank you very much everyone at Bloore & King.
Nicola · 26 August 2017
Agent replied · 24 August 2024
Thank you very much for your kind words its lovely to get great feedback. The gifts were very gratefully received and the flowers brightened our office, Lisa says thanks for the chocolates.
★★★★★ 5/5
GoogleWhat can I say! It was an absolute pleasure to work with the BK&K team on my purchase.
They were super friendly, knowledgeable, helpful and big on communication and not the hard sell.
Harriett in after sales was brilliant, I can’t thank her enough for her support. I’d have not got this purchase over the line without her.
11/10 team! You’re the best!
James · 25 August 2022
Agent replied · 24 August 2024
Thank you so much for your kind words, we really appreciate your review and hope you have many happy years in your new home
★★★★★ 5/5
GoogleI have been with these lovely people for 7 years or so in a rented property, and I couldn’t recommend them more. They have always looked after me and actioned or resolved any maintenance issues very quickly. Very easy and timely communication. Thanks for everything!
Carly · 28 December 2023
Agent replied · 24 August 2024
Thank you so much for your review. It has been our pleasure to look this for you over the years. Have a lovely Christmas
★★★★★ 5/5
GoogleAs first time buyers we would just like to thank BKK for their professional service throughout the process and to Tammy and all the staff who worked with us.
Simon · 16 October 2024
Agent replied · 23 October 2024
Thank you so much for your review we really do appreciate it.
★★★★★ 5/5
GoogleOne of the best estate agents I have dealt with. They manage my rental property as I now live overseas. They look after all maintenance issues quickly and when it comes to finding new Tennent's they have always found me the best ones.. I rate these guys 5 stars…
John · 25 August 2023
Agent replied · 24 August 2024
Thank you so much for your review we really appreciate it and hope to be looking after your rental property for many years to come
★★★★★ 5/5
GoogleA great mix of efficiency with the friendliness of a family business.
Speak to a human within twenty seconds of phoning. More companies should adopt this strange business model.
Mervyn · 23 September 2024
Agent replied · 23 October 2024
Thank you so much for your review, it is great to know that we are doing a great job
★★★★★ 5/5
GoogleHaving recently bought our first house, the team at Bloore King and Kavanagh have been really helpful during the whole process. Any questions were responded to straight away, and we were always kept it the loop with any updates. Thanks again
Aimee · 15 June 2025
★★★★★ 5/5
GoogleMy family and I have obtained a home with them, and we are really very grateful to all the staff who are very professional but above all with enormous charisma and kindness. They are the best of the best. I suggest them 100%
Jose · 28 November 2023
Agent replied · 24 August 2024
Thank you so much for your kind words we really do appreciate it
★★★★★ 5/5
GoogleWe only have one flat available for a tenant to rent - from the beginning we have used BKK - they searched for suitable tenants using established Credit sources and organised established rental agreements. Their property maintenance / service team excellent together with their record keeping on the property . There never has been a problem with BKK - they have a very professional team at BKK -Malcolm Poole
Malcolm · 25 August 2020
Agent replied · 24 August 2024
Thank you so much for your very detail review. We love to hear that we are doing a great job for our customers.
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