Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
The Trusted Agent SellerProfessional and informed service
The Hagley Road branch dealt with the sale of our house. Ben dealt with the valuation and was the point of contact during the negotiation of the sale. He was very good to talk to about values and offers. In particular, there was no pressure to accept any offer at any price; rather, the offers could be discussed sensibly so that we could make a decision we were happy with.
The photos on the marketing brochure were well taken too, and showed the house to its best.
Philip · 4 May 2016
★★★★★ 5/5
TrustpilotEfficient Sales process
Good communication throughout the whole process.
Janice · 13 September 2026
★★★★★ 5/5
GoogleBen and the team were amazing, always there when I needed them, very helpful and professional. Sarah in particular is lovely, caring and a wonderful person who made the whole process easy and simple for me. A great experience, highly recommended.
Farah · 20 March 2024
★★★★★ 5/5
TrustpilotWonderful professional team
Wonderful professional team. Every one very helpful, kept me in the loop every step of the way
Kim · 11 June 2026
★★★★★ 5/5
GoogleI would certainly recommend the team at Oulsams. The service and support I received selling our property was amazing. Debbie was always calm and reassuring. We sold 3 times with the first 2 buyers pulling out, so stressful. The team supported us throughout, liaising with our buyers to the end, thank you .
Sue · 20 March 2023
★★★★★ 5/5
GoogleA friendly and efficient service with good communication throughout - thank you
Phil · 20 October 2025
Agent replied · 20 March 2026
Thank you so much for your kind feedback. We’re delighted you found our service friendly and efficient, we really appreciate your support! 😊🏡 …
★★★★★ 5/5
TrustpilotProfessional & Excellent Service
NPEC · 27 August 2026
★★★★★ 5/5
TrustpilotGood feedback on progress with…
Good feedback on progress with viewings. Set fee, not a percentage.
Quick response to enquiries
Diane · 11 June 2026
★★★★★ 5/5
GoogleSarah and Ben were amazing to deal with; we found them pleasant and honest from the outset. We agreed a sale on our home fairly quickly after it went on the market but we went through several failed purchases before finally managing to …
Rachel · 3 October 2023
★★★★★ 5/5
GoogleFriendly, helpful service and prompt communication made our house sale straightforward. Highly recommended.
Katie · 20 September 2025
Agent replied · 20 March 2026
Thank you. We’re delighted to hear you had a positive experience and appreciate your recommendation.
★★★★★ 5/5
GoogleVery professional, polite, efficient and pleasant staff. It’s been a pleasure doing business with them, nothing has been too much trouble for them, it was not an easy job for them but they got us there in the end. Special thanks to Ben, Caroline, Debbie & Sarah. This move would not have happened without their hard work. Great team.
Douglas · 20 March 2022
★★★★★ 5/5
TrustpilotOulsnam's
Good communication during the sale process, excellent service from all at oulsnam's.
Gary · 10 June 2026
★★★★★ 5/5
TrustpilotFirst-rate service from beginning to end.
It was first-rate from beginning to end. We felt we had excellent service and good advice throughout, from a really friendly and knowledgeable team.
S · 9 March 2026
★★★★★ 5/5
TrustpilotA friendly and efficient service from…
A friendly and efficient service from all the staff. I was kept well informed as the sale progressed and given sensible advice.
Caroline · 23 March 2026
★★★★★ 5/5
GoogleBen has been absolutely brilliant through out our purchase. His communication was excellent from day 1. He was very helpful specially when the property was devalued by the surveyor and we had to re-negotiate the price. Ben is a very …
Raj · 3 October 2023
★★★★★ 5/5
GoogleI had a great experience with Oulsnams, Hagley Road. I approached them regarding the sale of a property in Bearwood. They were quick to respond, my first contact being with Ben who was immediately approachable with detailed knowledge of the …
Rob · 3 October 2023
★★★★★ 5/5
GoogleOulsnams were a great choice to sell our home in Bearwood. They were competitively priced and offered a really good, friendly and fast service. Quality of the photos and house details were excellent. They helped make a huge move for us go smoothly at a really busy time. Thanks so much to Ben and Debbie in particular!
Jeremy · 20 March 2022
★★★★★ 5/5
TrustpilotHighly recommend
From start to finish a really professional and friendly service.
Highly recommend.
Rushty · 3 June 2026
★★★★★ 5/5
TrustpilotOulsnam is a very good estate agent to deal with.e company was very good and very…
the company was very good and very helpful in all respects
Annette · 10 June 2026
★★★★★ 5/5
TrustpilotVery professional and supportive staff
Very professional and supportive staff. Good communication throughout the process.
Mr · 10 June 2026
★★★★★ 5/5
GoogleThe team at oulsnam hagley road were great throughout the entire process of selling our home. Thanks to everyone that helped us....special mention to Ben and Caroline. From the initial listing, all the viewings that took place and once …
David · 16 September 2023
★★★★★ 4/5
TrustpilotThe cheerfulness your team exhibited…
The cheerfulness your team exhibited when I got to the office to receive the keys to the house was so heart warming
John · 8 March 2026
★★★★★ 5/5
TrustpilotVery Satisfied
Good service, a smooth transaction from start to finish.
Robin · 15 September 2025
Agent replied · 27 September 2025
Thank you for your kind words and we are really pleased to hear that you were so happy with the service provided!
★★★★★ 5/5
GoogleYour invaluable years of experience, local advice and wisdom when providing us with a valuation was exceptional. Thank you.
Jackie · 16 May 2025
Agent replied · 20 March 2026
Thank you so much. We're delighted to hear you found our experience and local knowledge helpful, it means a lot.
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