5/5
Selling and buying my house
It was one of the best experince i had with a company. They sold my house andI bought one from them. They were very helpful, supportive and made everything smooth. Ben and Debbie deserve a gold medal. Thanks very much

Trusted Agent profile · Birmingham · West Midlands
Verified
★★★★★
440 reviews across 3 platforms
517 Hagley Road, Birmingham, West Midlands, B66 4AX
Part of Oulsnam, see every office.
Oulsnam's office in Birmingham, West Midlands, at 517 Hagley Road, is rated 4.8 out of 5 across 440 reviews on three platforms, including 202 Google reviews rated 4.8.
202
Reviews on Google
This office
6
Reviews on The Trusted Agent
This office
232
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ...Read all 4 from sellers
I recently purchased a house with the Bearwood branch. Although I dealt mainly with Jenna, every staff member I was in contact with was very helpful and ...Read all 2 from buyers
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
Selling and buying my house
It was one of the best experince i had with a company. They sold my house andI bought one from them. They were very helpful, supportive and made everything smooth. Ben and Debbie deserve a gold medal. Thanks very much
5/5
Debbie was very helpful & informative .
5/5
Positive feedback for Jeff
Jeff was friendly and very professional. Thank you
5/5
Absolutely the best estate agents I have ever had dealings with. D'arcy and Ben have been consistently helpful at every stage.
Thank you for the lovely review. We’re delighted to hear that D’arcy and Ben were consistently helpful throughout, they’ll be thrilled to hear your feedback. We really appreciate your support and recommendation.
5/5
The manager and staff at Robert Oulsnam…
The manager and staff at Robert Oulsnam all worked in our best interest to make our experience of selling our house the best it could be. They took time and effort to support and help us through a very trying and stressful time. The manager and staff made themselves available for any queries and updates that we needed. From start to finish, the Droitwich office was incredibly professional and knowledgeable.
5/5
Our experience of buying the house…
Our experience of buying the house through Oulsnam was fault free they always gave prompts and updates quickly. They recommended a conveyancer that also worked very well. Cannot fault then on our experience
5/5
Professional, friendly and courteous service
We received a courteous, friendly and supportive service from the outset from Lauren, James and Lisa (Moseley branch). Clear communication was key to making us feel confident about how everything was progressing along with prompt responses to our queries/updates. Job well done!
5/5
Highly recommend, great service throughout
I had a great experience selling my flat with Robert Oulsnam - Droitwich. The team were really helpful, professional, and easy to deal with throughout the whole process. Communication was clear and consistent, and I always felt kept in the loop. They gave great advice and made what could have been a stressful process feel straightforward and well managed.
5/5
Exceptional service
I had an exceptional experience with Oulsnams Moseley. All the staff have been great, especially Lauren who was responsive, helpful and professional throughout.
5/5
I would highly recommend Oulsnam Bearwood Estate Agents. I have used them twice, and on both occasions they have been incredibly efficient. Debbie and Ben are professional and have provided excellent support throughout the process
Thank you for your kind words. We’re thrilled that Debbie, Ben, and the team provided excellent support and made your experience so positive.
5/5
Great house viewing with Sadie-Jayne
Great house viewing with Sadie-Jayne. Extremely welcoming and professional, answered all questions on the property, just super helpful.
5/5
I chose Oulsnam for the sale of my property based on their activity and record of sales in the area. They managed to sell the property within weeks and kept in touch with progress throughout the process. Debbie was in regular contact to ensure smooth running of sale and dealt with any queries promptly and efficiently.
5/5
Wasn’t plain sailing due to the…
Wasn’t plain sailing due to the solicitors, But Debbie solway at oulsnam redditch made it all worthwhile highly recommended
Thank you for taking the time to leave a review. While the journey wasn’t without its challenges, we’re so pleased Debbie was able to support you through it. We really appreciate the recommendation.
5/5
Excellent throughout what was a…
Excellent throughout what was a difficult sale would have no concerns about recommending them.
Thank you for your kind review, we really appreciate you taking the time to leave a positive for the Bromsgrove office and are delighted to hear you were happy with the service offered!
5/5
Friendly reliable staff, always available to help
We have used Robert Oulsnam in Redditch for three house moves over the years, and have always been able to rely on the staff being friendly and helpful throughout the entire process. Therefore we are happy to recommend their services to anyone planning to move in the near future.
5/5
Jeff shown us around the house
Jeff shown us around the house. He was such a lovely guy and very helpful. Thank you!
5/5
Always helpful and responsive
Despite several false starts from prospective buyers the team stuck with it eventually leading to a successful outcome. Always helpful and responsive.
Thank you for your feedback. We’re pleased the team was able to support you through the ups and downs and achieve a successful outcome. Your comments about our responsiveness and helpfulness are greatly appreciated.
5/5
Simply the best
There aren’t enough words to praise and recommend Oulsnam’s Redditch office highly enough. Our sale was a Probate sale of a jointly owned property so it wasn’t straight forward. Oulsnam’s were brilliant. Kept us fully informed. They were always happy to patiently help and guide us. The many questions we had were answered promptly by return of email and there was always someone who we knew and trusted on the other end of the phone when we needed them.
5/5
Sold through Oulsnam’s twice now. Both times a very smooth process and sold very quickly. Excellent communication throughout
Thank you so much for taking the time out to leave us a review, it's much appreciated :-)
5/5
Amazing!
Rachel and Lissie at the Bournville office were amazing from the outset. In difficult circumstances they were very understanding and supportive. They advised every step of the way and were always quick to respond and keep us updated.
1/5
horrible fake seller I asked for a house view and then they told I should register with them prior to booking a view. I did it quickly and sent for them ID card copy. then when I called them back, they told the house sold already. this is not. a good idea to find email and have the personal information of people. please be careful about their trick.
5/5
Warm and considerate staff
All interactions with Sarah were friendly and warm, she was a considerate agent and I definitely recommend their services
5/5
Pleasant helpful staff
Pleasant helpful staff, nothing was too much trouble especially viewing times.
Thank you for your 5 star review and we at Kings Heath office hope you are happy in your new home.
5/5
a smooth ride
Realistic property evaluation. Prompt professional brochure and immediate buyers. Lengthy but fairly smooth process until completion. Advised of any problems as they arose. Phone always answered, all the team helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."