Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilotreally pleased with the whole team at…
really pleased with the whole team at Redditch branch and Droitwich. in what is a stressful time for us they made it a lot easier and got a quick sale which obviously we are thrilled with! would recommend this company!
thanks guys!
MISS · 28 April 2026
Agent replied · 15 May 2026
Thank you so much for taking the time to leave this wonderful review, as both our Redditch and Droitwich teams will be absolutely thrilled to hear your kind words. We always strive to deliver a supportive and highly efficient service, and your recommendation means the world to our entire team. Thank you again for choosing us, and we wish you all the very best of luck with your move.
★★★★★ 5/5
TrustpilotYou will not Regret using them
My partner and I have both used the services of Oulsnam Bournville in recent months. We have found Lizzie and the rest of the team very helpful, polite and determined to provide the best experience possible. They do answer the phone and they do return calls and they do chase issues to resolution. Not always the case these days I am sorry to say, but I have no hesitation in recommending them to any prospective customer. As I said to them in person upon completion of a recent sale ‘well done and thanks to everyone at Oulsnam Bournville!’
Gary · 5 March 2026
★★★★★ 5/5
TrustpilotThe team were excellent but especially…
The team were excellent but especially Emma Sutton who went miles beyond expectation to get our purchase through
Stephanie · 15 September 2025
Agent replied · 27 September 2025
Thank you so much for your kind review and we have passed your comments on to Emma. We hope your mother is very happy and settled in your new home!
★★★★★ 5/5
TrustpilotKaren Clifton was very helpful showing…
Karen Clifton was very helpful showing us around the property
MrPeterCroft · 8 August 2026
★★★★★ 5/5
TrustpilotFriendly, Effective and Hardworking
They were efficient , friendly knowledgable and promptly responded all of my questions, Alison, Michelle and Georgie all made this a good experience as a buyer and can heartily recommend them!
Lee · 1 July 2026
Agent replied · 15 July 2026
Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience. It was a pleasure helping you, and we're delighted to hear you were happy with the service you received. Your kind words mean a great deal to our team. Wishing you all the best in your new home, and if we can help you again in the future, we'd be delighted to assist.
★★★★★ 5/5
TrustpilotThe best staff at Oulsnam Bournville
Nothing will come close to describing the outstanding service I’ve received throughout the whole experience! As a first time buyer I’m quite clueless about the process but Karen, Rachel, Anna and the whole team have been amazing throughout the whole process! We had a few issues along the way but they’ve always been extremely pleasant, polite, patient and understanding. They all provided a much better service than I could have imagined, I would highly recommend anyone to visit Oulsnam Bournville, such lovely ladies! All the best to the team 😊
Fiona · 21 February 2026
★★★★★ 5/5
GoogleThe whole team have been great, being attentive and understanding throughout the process. The house was put on the market swiftly and viewings lined up in no time. Particular mention to Ben for his support, advice and dedication to help reach the desired completion date! Would definitely recommend.
Jen · 20 February 2026
Agent replied · 20 March 2026
Thank you so much for your kind review. We’re delighted to hear the team could support you throughout the process and get everything moving quickly. Ben will be thrilled to hear your feedback, his dedication and advice really do make a difference. We truly appreciate your recommendation.
★★★★★ 5/5
GoogleI highly recommend Oulsnam Estate agent in bearwood. They processed the whole selling experience without unnecessary added stress because they were considerate, honest, efficient and hard working. Consequently, inspiring trust. I particularly appreciate the first meeting with Ben because he thoughtfully tried to guide me . Moreover, his photos of the property indicated an appreciation of it's positive features. Sarah was lovely, considerate and she worked hard and promptly to support me. Thank you very much! I highly recommend them.
Surrinder · 28 July 2024
★★★★★ 5/5
TrustpilotGreat viewing experience with Sadie.
Great viewing experience with Sadie.
Showed me a property twice, with very short notice given to the office. Very helpful, polite, good constructive comments about the property and location.
Emma in the office was also extremely helpful in organising the viewings and answering my questions quickly
Have booked a third viewing to take my daughter to see....
Mrs · 1 August 2026
★★★★★ 5/5
TrustpilotJeff Field is a lovely viewing representative
Just wanted to say, what a lovely guy Jeff was, knowledgeable, honest and a generally lovely guy. Showed us round a beautiful home in Redditch. Fantastic experience
Wayne · 21 March 2026
★★★★★ 5/5
TrustpilotWe were really impressed with the whole…
We were really impressed with the whole team at Bromsgrove Oulsnam, from the first valuation and visit from Tom, through to completion. The team were very responsive and helped with any queries I had. I’d highly recommend going with Oulsnam to sell your property!
Gemma · 13 March 2026
Agent replied · 11 May 2026
Thank you for your positive review and we are really pleased to hear you were so happy with the service from the Bromsgrove team!
★★★★★ 5/5
TrustpilotActively engaged in selling our home
Shelbi and Sarah were very professional in their dealings with us. We felt they had a good understanding of the pros and cons of our house and took our instructions into account. Selling a house is stressful but we felt the agents actively helped in the process.
Jane · 13 September 2025
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. The team was professional, helpful, and made the property purchase process smooth and stress-free. Excellent communication throughout and always happy to answer any questions. Highly recommend!
Raja · 3 June 2026
Agent replied · 5 June 2026
Thank you for the 5* review and we are so happy that the Kings Heath Team made the whole experience smooth and stress free.
★★★★★ 5/5
GoogleA massive thankyou to D’arcy and Ben. They have been absolutely amazing the whole house selling process. They have helped every step of the way and I couldn’t have asked for more support x Thankyou
Abbi · 1 May 2026
Agent replied · 19 May 2026
Thank you for your lovely feedback.
We’re delighted to hear that D’arcy and Ben were able to support you throughout the whole selling process and that you felt well looked after at every stage. They will both really appreciate your kind words.
Thank you again for choosing Oulsnam.
★★★★★ 5/5
TrustpilotHelpful service and staff
Helpful service and staff. Sale went smoothly. Angela and Sarah especially helpful.
Patricia · 15 June 2026
★★★★★ 4/5
TrustpilotGood communication
The emails from Oulsnams were really helpful and clear. I knew I could ask when I had any questions and would receive a reply in good time.
Anon · 16 February 2026
★★★★★ 5/5
TrustpilotSadie-Jayne Wragg was a delightful viewing representative
Sadie-Jayne Wragg met us at a delightful property in Bromsgrove. She was warm and welcoming and very accommodating. She answered the many questions we had and also shared her own thoughts on the property which in turn has helped us fall in love with it!
Laura-Jayne · 30 January 2026
Agent replied · 4 October 2026
Thank you for taking the time to write such a positive review, we are really pleased to heaer that you were happy with the service provided by Sadie!
★★★★★ 5/5
GoogleAlways courteous and friendly, helpful and accommodating. Top marks especially Sarah, Claire and Ben. Thanks so much for all your help x
Louise · 14 May 2025
Agent replied · 20 March 2026
Thank you for your lovely words. I am sure the team will be very happy.
★★★★★ 5/5
TrustpilotI recently bought a house through…
I recently bought a house through Oulsnams and the team could not have been more helpful. Always returned calls and were very amenable for property viewings.
Mrs · 11 February 2026
★★★★★ 5/5
TrustpilotJust wanted to say a big thank you to…
Just wanted to say a big thank you to Lisa at oulsnam in Moseley who guided me through the buying process of a flat in Edgbaston fantastically.
Bucking · 21 January 2026
★★★★★ 5/5
GoogleWe've been very happy with Ben and his team giving a friendly and well informed service with good communication of progress.
Rod · 27 April 2025
Agent replied · 20 March 2026
Thank you for the kind words! We're so pleased to hear Ben and the team kept everything running smoothly and kept you well informed.
★★★★★ 5/5
GoogleFantastic support by Sarah and the team at Oulsnam Hagley Road - proactive and professional to ensure our house sale went smoothly. Highly recommend!
Nina · 20 March 2025
Agent replied · 20 March 2026
So pleased you are happy with Sarah and the team. Thank you for the recommendation and the 5 stars.
★★★★★ 5/5
TrustpilotA positive experience.
I sold my mother's house with Oulsnam (Moseley branch) and the staff were very efficient and helpful. The communication was good and thankfully I experienced a very positive experience and the sale went through smoothly. The sale had to be pushed through quickly at the end due to factors out of our control and Oulsnam were very helpful and got it all sorted. Would highly recommend.
Mrs · 2 April 2026
★★★★★ 5/5
TrustpilotWe were kept informed from the very…
We were kept informed from the very beginning of the sale and when we phoned Sarah and Clare were always very pleasant and helpful
ELLEN · 10 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
