5/5
TrustpilotExcellent local estate agent.
Friendly, helpful and very professional. Prompt with responses to questions. Would recommend without hesitation.
Trusted Agent profile · Birmingham · West Midlands
Verified
Oulsnam Hagley Road reviews in Birmingham
★★★★★
441 reviews across 3 platforms
517 Hagley Road, Birmingham, West Midlands, B66 4AX
Part of Oulsnam, see every office.
Oulsnam's office in Birmingham, West Midlands, at 517 Hagley Road, is rated 4.9 out of 5 across 441 reviews on three platforms, including 202 Google reviews rated 4.8.
202
Reviews on Google
This office
6
Reviews on The Trusted Agent
This office
233
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers4 reviews
Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ...Read all 4 from sellers
Buyers2 reviews
I recently purchased a house with the Bearwood branch. Although I dealt mainly with Jenna, every staff member I was in contact with was very helpful and ...Read all 2 from buyers
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleConnecting with them is pain and arranging a viewing is so painful
Agent replied · 20 March 2026
Thank you for taking the time to leave a review. I believe this is not in relation to our sales office as you are registered for rental properties. Please contact us direct to discuss. Thank you.
5/5
TrustpilotOulsnam - a totally professional service
Oulsnam were really good from start to finish , they took photos and measurements all at the first arranged meeting and advised on the selling price with examples of local properties.
5/5
GoogleI would just like to say that this is the best estate agent l have ever used.All the staff are very professional and easy to talk to. In particular Ben who was professional, caring and accomodating to all of our needs. Fantasic service throughout. Highly reccomendable to anyone buying or selling a property.
5/5
GoogleHi just wanted to say it was a great experience dealing with Sarah who is based at the Bearwood branch. Sarah was very polite and had great character kept me up to date all the way and nothing was to much trouble. I didn’t win the bid but …
5/5
TrustpilotI confess I was dazzled by Oakmans in…
I confess I was dazzled by Oakmans in the first instance but their poor communication and high sale pricing got me nowhere after 12 weeks of marketing.
5/5
GoogleFIVE STARS! ***** I never thought I would write this about an estate agent, but the team here on Hagley Road are truly magnificent! Professional, honest, friendly, helpful, humorous and they really want to help you find the home of your …
5/5
GoogleThe Bearwood branch of Oulsnams is absolutley amazing. Every time we have sold a property through them they were professional and very helpful. The properties have always sold quickly, and they have always been very efficent and approachable with the sale. I cannot recommend them highly enough!!!
5/5
GoogleWe are really pleased with the service provided by Sarah & Debbie. Sarah was really helpful, chatty & easy to talk with on my viewings. This transaction would not have taken place without them. Their continued support during a difficult …
5/5
GoogleOulsnam on the corner of Hagley Rd and Bearwood Road were just fabulous when selling my house, the super friendly staff kept me informed of all viewings and comments as they happened and handled the sale so professionally I couldn’t recommend mend them more highly.
5/5
GoogleVery helpful. Dealt with Sarah who was great and very responsive
5/5
GoogleExcellent service from start to finish. Oulsnams were quick in responding and on it throughout - ensuring all parties were sticking to the plan and chasing up if not. …
5/5
GoogleHaving used another agent previously, Oulsnams was realistic with its valuation and very proactive in securing viewings in order to achieve an agreed sale quickly. Oulsnams was then very supportive through a rather lengthy and challenging …
1/5
TrustpilotAvoid at all costs
I strongly advise anyone considering Robert Oulsnam & Company to think twice. Our experience has been consistently negative from start to finish:
5/5
GoogleSelling a house can be stressful but Ben, Becky & Jenna at the Hagley Road branch made the process run smoothly. We cannot thank them enough for all they did and how quickly our house wa sold. We even went back a second time to sell our …
5/5
TrustpilotGreat viewing experience
5/5
GoogleAbsolutely fantastic service. We bought our first ever house using this branch of Oulsnams. It was a really long journey but Ben and the team were an absolute pleasure to communicate with. Incredibly reassuring in times of doubt, very good …
5/5
GoogleI had a few estate agents in and Oulsnam was the best by far! From the minute Ben walked into my home I felt confident and relaxed. The whole team at the Bearwood office were very helpful and friendly and Jodie was very efficient. The best …
5/5
GoogleI previously bought my first home with Ben and the team at Hagley Road and have now sold with them. They are extremely professional, friendly, attentive and always quick to answer any queries or questions. Absolutely brilliant service and …
5/5
GoogleWe found Ben and his team at Oulsnam excellent. Buying and selling is a stressful process, the team were very approachable, supportive and knowledgeable. We found Ben’s understanding of the local housing market and past sales in our area …
4/5
TrustpilotThe property sold in reasonable time…
The property sold in reasonable time and clear helpful information and advice was given along the way.
5/5
GoogleBen and the team were very organised, knowledgeable, patient and worked very hard to help with my house move. I would recommend using them for all your estate agent needs. The Hagley Rd branch was the best Estate agents I have ever used.
4/5
TrustpilotStaff are friendly and try to be…
Staff are friendly and try to be helpful.
5/5
GoogleSold my house with Oulsnam Hagley Road three weeks ago. I personally had a pleasant experience in dealing with Ben. He advised us the best sale package, took very attractive pics and advertised the property in appealing way. The sale was …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Oulsnam Hagley Road
What do sellers say about Oulsnam Hagley Road?
4 reviews from sellers, rated 5.0 out of 5 on average. For example, Emma wrote: "Absolutely amazing in every way.From the very beginning Ben came round to look at the house and totally understood how hard it was for me saying goodbye to my ..."
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