Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWinkworth have been very helpful…
Winkworth have been very helpful especially a lady called Jade from Porringland branch. She couldnt have done more to keep me up to date with all information and guiding me through the process for buying a home. She went above and beyond the call of duty and i would definately recommend her. Thanks Winkworth
Mrs · 31 August 2022
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
GoogleSaylan was communicative , straightforward, and helpful with a touch of humour! Great team work and excellent delivery. Thank you.
Angela · 25 October 2019
Agent replied · 23 October 2024
Thank you for taking the time to post a review of our services and for your 5 stars. The team were really pleased to hear your feedback. Please do let us know if we can be of any further help in future.
★★★★★ 5/5
TrustpilotReally helpful, friendly and efficient Estate Agents
Really helpful, friendly and efficient Estate Agents. Guy and John always responded to questions and queries on the same day. The team assisted us in completing within 8 weeks.
Janine · 21 August 2025
★★★★★ 5/5
GoogleSaylan and his team have handled our sale very professionally. The communication has been excellent. I would highly recommend.
Giovanni · 25 October 2019
Agent replied · 23 October 2024
Thank you for taking the time to let us know of your positive experience with Saylan and his team - they certainly work hard to ensure that every client receives the best possible service and we're delighted to hear that they were successful in achieving a positive result.
★★★★★ 1/5
TrustpilotWon't be using Winkworth ever again
Terrible experience leaving our tenancy with Winkworth Tiverton. Spent a day cleaning the flat only to be told it wasn't good enough and cost us nearly £300 in deposit for them getting it cleaned by "professional" we didn't have a say in any of this and even though we mentioned that we felt we left the flat in good condition it went on deaf ears. We looked after that flat for 2 and half years and to have this in return just felt like it was all for nothing. I hope I'm never in a situation where I will have them again. Terrible company
Lucy · 24 February 2023
★★★★★ 5/5
GoogleI had a great experience with Winkworth, especially with Sara’s great help. She was very helpful in explaining the entire viewing and offer process and was very communicative and patient throughout which made the process very smooth. Highly recommend!
Ines · 17 April 2025
★★★★★ 1/5
TrustpilotAwful service
After sending many emails trying to arrange a viewing, calling and being cut off, I was rudely and abruptly spoken to. Incompetent and incapable employees. My interest was dismissed and my situation wasn't even asked after, nor my telephone number or name for the viewing. Awful customer service from their NW office.
AB · 16 October 2024
★★★★★ 5/5
TrustpilotGreat attentive and proactive service
Great attentive and proactive service. These guys currently fully manage my property and we have been very happy to date, Aaron in particular has helped us from the very start of the process and I would highly recommend to anyone looking to rent out their property.
Rob · 28 March 2023
Agent replied · 23 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotHigh standard of property management
Michael Ferguson managed the letting of my flat in a very efficient way with any issues resolved quickly.
Caroline · 20 November 2025
★★★★★ 1/5
Trustpilotdont trust them
Had an appointment to view a flat, 30' before and as I was arriving, they cancelled as they got a holding deposit. How trustworthy Winkworth ?! Great move. The right thing to do is to finish all your appointments with the clients and then decide and take a holding deposit ! Avoid them.
Morena · 12 September 2024
★★★★★ 4/5
TrustpilotBuy was straightforward and team kept…
Buy was straightforward and team kept the process moving along, checking in often.
South · 23 April 2024
★★★★★ 5/5
Trustpilot7 🌟 service
With covid my usual contact for lettings was not around to assist with my portfolio of clients. Nishi was able to quickly get up to speed with what was required and ensured the service provided was seemless. Great work and dedication, thankyou Nishi.
Marco · 10 May 2021
★★★★★ 5/5
TrustpilotLovely, helpful realtor - totally got what I was looking for.
I've had a lovely experience purchasing my first home with Thomas Syms from Winkworth. He has been very positive, friendly and helpful throughout the process. He got what I was looking for early in the search and really helped me to find the place that was right for me (even though I didn't think it from the pictures at all!). He kept me up to date every step of the way, and whenever lawyers weren't responding he could help move things along quickly. Thank you!
Rebecca · 11 November 2022
★★★★★ 1/5
TrustpilotGAZUMPING COMPANY
You should learn how to treat people, and to don’t do gazumping which is disgusting behaviour I will make sure everyone knows about this . And not that just, you also accepted our offer in writing subject to nothing.
Jess · 17 August 2023
Agent replied · 23 October 2024
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
★★★★★ 5/5
TrustpilotWinkworth House Purchase - Thomas Syms
Winkworth made my purchase run very smoothly. Thomas Syms in particular was very attentive, fast to respond and a pleasure to deal with. He took a lot of the stress away from the process and worked hard to ensure I was kept informed.
Rob · 13 April 2023
Agent replied · 23 October 2024
Thank you so much for your kind words, Rob. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 1/5
TrustpilotDon’t believe the sales pitch
They valued our house and told us they could sell it with an open day within a couple of weeks. Winkworth promised us they had a large list of buyers at our asking price looking in our area, on this basis we decided to agree a contract with Winkworth. The open day never occurred as promised and it soon became apparent that there was no list of potential buyers and within three weeks, Winkworth asked us to drop our asking price on the basis this would attract more potential buyers and we could hold an open day.As we both work full-time, long hours and have two young children an open day was our preferred option which was one of the main reasons we picked Winkworth.Yet again and even though we had now dropped the price, Winkworth were unable to hold an open day and we had a trickle of “buyers” at inconvenient times. Some of these said they weren’t even interested in buying. For example, one visitor said they just wanted to compare the size of the rooms to a house in a nearby street, of course this info is on Right Move.We feel completely let down by Winkworth. We selected them over two others on the basis of their original promise and they completely failed to deliver on this. Had we selected one of the other estate agents we may have sold our house.
Rob · 10 October 2022
★★★★★ 5/5
GoogleVery pleased and impressed with the service from Saylan, Ioana and Tobi who have enabled us to sell and buy in a difficult market. Professional, proactive, courteous and responsive at all times. They worked as a team to generate interest in our property and Saylan’s take on market conditions was spot on throughout the process. Many thanks for your help.
Jenny · 24 October 2020
Agent replied · 23 October 2024
It's great to hear that your experience here at Winkworth Hackney met your expectations and thank you for your 5 star review. We hope that you are soon happily settled into your new home.
★★★★★ 5/5
TrustpilotGreat agency
Great agency, as well as being really focused on finding the right buyer they put tremendous energy into helping make sure the selling process goes smoothly including liaising with both the buying and selling solicitors and keeping everyone on track until completion. Highly recommend, very personal personal service.
Ellen · 28 October 2024
★★★★★ 5/5
GoogleAs a landlord, I have used Winkworth for a few years now, and have found them to be cordial, professional, and very helpful. Ahmed and Yasmin in particular, have been so consistent, warm and pleasant, and pay great attention to getting me the best tenants and getting the job done.
Highly recommend this Estate agent
Janet · 24 October 2021
Agent replied · 23 October 2024
Thank you for taking the time to post your kind review Janet. The team are always delighted to receive such positive feedback.
★★★★★ 1/5
TrustpilotReally root agent
Really root agent. Not even polite to answering the questions. After this I don't even wanna deal with such a people. The agent name was Nishi Shah.Just in case. Doesn't even wanna answer any question, forcing people to do whatever he/she want. Avoid this agency
Attila · 2 December 2024
★★★★★ 5/5
GoogleAhmed from Hackney Winkworth helped me through my rental process in October this year. He was a gentleman, very professional and nothing was too much bother. The process was seamless and the overall team were fantastic. Great Job guys and I would have no hesitation recommending you to anyone I know! Big Thanks, John Downes (now a very happy tenant in Hackney)
John · 25 October 2019
Agent replied · 23 October 2024
Hello John, thank you for your five star review and feedback. We're pleased to hear of your positive experience and will pass on your comments to the managers.
★★★★★ 5/5
TrustpilotWinkworth Kemal Rise have always been…
Winkworth Kensal Rise have always been excellent to deal with. They are proactive, efficient and friendly. We have used them to let our properties for many years now and have never had any problems at all. I would strongly recommend.
Simon · 16 May 2023
Agent replied · 23 October 2024
We're happy to see that you had a 5-Star experience at Kensal Rise. Thanks for sharing.
★★★★★ 1/5
TrustpilotWinkworth borehamwood
I used winkworth borehamwood...the sale price confirmation was spot on..however i was taken aback with the recommendations and i quote .." I would say to move items in2 your loft but it would b a hassle"..despite my walls throughout my flat are painted magnolia and are in pristine condition...it was recommended that i whitewash the entire flat...finally my flat is cluttered and i appreciate that i need to declutter prior to selling the property...despite this obvious fact the sales negotiator seemed continually irritated and indifferent when i mentioned retiling the kitchen. My personal expectation was that he make reasonable and professional recommendations....in conclusion i found him slightly patronising and not someone who was able to see the broader picture...I also felt he did not know the block of flats at all.
IRO · 2 August 2022
★★★★★ 5/5
TrustpilotJenny helped us secure our new rental…
Jenny helped us secure our new rental home which we love. She was professional but friendly. It was seamless and Jenny was always available to help when we needed. We would highly recommend and definitely use again. Thankyou
Bernadette · 22 September 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
