Trusted Agent profile · Hackney
★★★★★
1,075 reviews across 2 platforms
17 Lower Clapton Road, Hackney, E5 0NS, E5 0NS
Winkworth's office in Hackney, at 17 Lower Clapton Road, is rated 4.1 out of 5 across 1,075 reviews on two platforms, including 189 Google reviews rated 4.9.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service from Winkorth Kensal Rise
The team at Winkworth Kensal rise really know the local market and provide an efficient and professional service. They are friendly, responsive and I would definitely recommend them. Gurdeep, Raphael and the team worked really hard to make the sale of my flat as smooth and stress-free as possible. Thank you!
5/5
TrustpilotI have let a flat through Winkworth in Kensal Rise
I have let a flat through Winkworth in Kensal Rise for many years now and they have recently re-let it for me after the last tenancy ended. I have always received a very professional, efficient and friendly service from them and I would have no hesitation in recommending them to anyone seeking to let a property.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
TrustpilotWinkworth are the best in the area
Aaron at Winkworth went above and beyond to ensure a seamless letting process for my home in Kensal. He was always quick to respond and a great knowledge of all the local tradespeople I needed to engage to let my home. I chose this agency as they are the most respected in the area and was not disappointed. I would highly recommend.
5/5
GoogleWe rented our place through Winkworth and we couldn't have had a better service. The people were very friendly, responsive and helped us the best they could. Especially Ahmed took special care of us which was highly appreciated. I would definitely rent with their help again and I can absolutely recommend them.PositiveResponsiveness, Quality
5/5
GoogleLucien Carey was fantastic from A-Z of the buying process. Great job, Winkworth HackneyPositiveResponsiveness, Quality, Professionalism
We're delighted to hear your sale through Winkworth didn’t disappoint. We strive to provide excellent levels of service and are always pleased to produce such positive results. Thank you for taking time out to post a review.
5/5
TrustpilotGreat experience with Winkworth
Great experience with Winkworth! Ryan was brilliant with communicating and organising our move.Would highly recommend
5/5
GoogleHad a great experience with Winkworth Hackney - friendly, helpful and professional. Cherida in particular was great and helped process our numerous requests. The house was super clean at move in too. Would recommend.
Thanks for taking time to post your review and for your five stars Liam. Cherida was more than happy to help and we hope you are enjoying your new home.
1/5
TrustpilotThey did not show up
We booked an appointment to view a property, and they did not show up. We arrived at the agreed location at the exact time, tried to call them on the phone, no answer.According to the current tenants, who were kind enough to let us in, explained that the agent just left a few minutes before the appointment.The agent did not call us back later, nor replying to our email.
Hi Viktor, We're sorry to hear of this happening as we pride ourselves on our excellent customer service. Please get in touch with us at: clientrelations@winkworth.co.uk in order that we can talk further.
5/5
TrustpilotAaron is great
Aaron is great. I have used this branch for many years and they have been excellent.
5/5
TrustpilotMarika was exceptionally helpful with…
Marika was exceptionally helpful with our entire move
Thank you for the review Isaac!
5/5
TrustpilotWInkworth's were excellent in…
WInkworth's were excellent in supporting the letting of a flat in Kensal Green, including identifying and finding the right tenants, and then providing an personal service in helping the management of that property.Winkworth's also provided a brilliant sales service when it came to marketing and selling the same property, taking us right through the process. Thank you.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
GoogleLucien and the team are great, smooth process and super friendly & accommodating. Thanks!
Thank you for your kind review Hannah. We're always pleased to be able to help.
5/5
TrustpilotWe highly recommend Winkworth.
We felt Winkworth appreciated our property. The photos were beautifully taken, and we were given good advice regarding marketing. When we received an offer for our house (it happened very quickly), they helped by communicating clearly between buyer and seller whenever necessary which made the process considerably less stressful than it could have been. Everyone we spoke to was highly efficient and supportive throughout.
5/5
TrustpilotProfessional, patient, a pleasure to deal with.
Nicola went above and beyond the call of duty to manage a very complicated and lengthy conveyancing, keeping in close touch with us and the others in the chain. We have never before experienced such a high quality of service from any other estate agent.
5/5
GoogleA professional and organized letting agency. Had the pleasure of letting a flat through them and experienced a very communicative and orderly process. Ade, one of the letting agents was very helpful and answered every question I had. Recommend using their services.
Ade and the team were delighted to have been able to help Anna. Thank you for taking the time to post a review here and for recommending us.
5/5
GoogleWe have rented our new flat through Winkworth Hackney with the help of Suzanna and Adeolu. They have been great at answering all our questions and above all in helping us secure the flat we wanted to go for!
Thank you for your taking the time to post your kind review and 5 * rating. It's great to hear that Suzanna and Ade were able to help you so successfully.
5/5
TrustpilotTop real estate agency with a notable history
An exceptional estate agency renowned for its prompt responsiveness, seasoned and supportive agents, a rich heritage, and a significant market presence. The amiable Arrun and Mya helped us to locate a new residence and expertly navigated us through the entire journey.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
1/5
TrustpilotNot to be trusted.
Not to be trusted.Despite adhering completely to the Tenancy Agreement and having the premises professionally cleaned before leaving, Winkworth charged us an exorbitant amount for cleaning services - that were not even in the contract. This is for a place they neglected to maintain - leaks in the roof and mould on the walls that were never fixed.
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
1/5
TrustpilotFailure to repay deposit.
It has been over 3 weeks since we vacated our rental property and we haven't been repaid our deposit. Apparently Winkworth can't contact our landlord.They also tried to change the check-in report to make it look like the flat was in a better condition when we moved in than it actually was.
5/5
GoogleAde was a pleasure to deal with and achieved multiple offers for my property within just a few days - he did a fantastic job!
5/5
GoogleMohamed has proven himself to be a professional, skilled, property manager and great communicator. He provides regular, unprompted updates, seeks our input and consent as required and, crucially, executes our instructions exactly as we would want him to. Keep it up.
Thank you for your kind words for Mohamed and for your five stars. He works hard to ensure the very best service, so is delighted to receive your feedback.
5/5
TrustpilotShaun Blackstock not only found me a…
Shaun Blackstock not only found me a fabulous flat - having listened to my requests - he then found me the best tenant for my flat. Shaun with Aaron Priscott at Winkworths are the best Estate Agents bar none. Many thanks
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
2/5
TrustpilotAbsolutely shambolic
Update on my review. Credit where credit is due at least they took my feedback seriously and responded and worked hard to resolve my issues in a timely manner after I complained. So thank you. Absolutely shambolic. Lied to about the deposit refund process and still waiting 2 months on for this to be resolved. Agent just palms off all responsibility back to the tenants. Would never use again! This is the Bishopston office
5/5
TrustpilotWinkworth have been very helpful…
Winkworth have been very helpful especially a lady called Jade from Porringland branch. She couldnt have done more to keep me up to date with all information and guiding me through the process for buying a home. She went above and beyond the call of duty and i would definately recommend her. Thanks Winkworth
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
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