Trusted Agent profile · Hackney
★★★★★
135 reviews across 3 platforms
326 Mare Street, Hackney, London, E8 1HA, E8 1HA
Kings Group's office in Hackney, at 326 Mare Street, is rated 4.0 out of 5 across 135 reviews on three platforms, including 90 Google reviews rated 4.6.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
TrustpilotGood experience with Kings
We had a really good experience with Kings Group at the Edmonton Branch. Everyone was friendly and efficient and did a lot to make a stressful situation more bearable. We were selling my elderly parents’ house to move them to more suitable accommodation, so this came with particular challenges. We dealt mainly with Olly at the Edmonton office and he was always pragmatic and helpful, as well as professional. I would definitely recommend Kings Group.
5/5
GoogleI have been so impressed with how responsive Kings Group Hackney are! Evan and the team were so helpful, couldn't be happier.PositiveResponsiveness, Professionalism
Hello Andriana Thank you for your kind words, all the team really appreciate it. Thank you for being a great client to work with. Kind Regards All the team at Kings Group, Hackney
5/5
GoogleA young lady named Kezi who showed me and my partner a property in Homerton High street presented herself in a professional and friendly manner, as well as doing a great job guiding us through the process. Though this property wasn’t exactly what we was looking for, I’d most definitely be going back to kings to view more properties as their staff are very keen on working towards their clients goals!
Hello Andrew Thank you for your lovely feedback. Great to hear your experience with our Hackney branch was so positive. We look forward to working with you in the future and helping you both find your dream home. Kind Regards All the team at Kings Group, Hackney
5/5
GoogleImran was exceptional in getting my purchase in before the stamp duty deadline. First class service and I cannot thank him enough!
Hello Sara Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. Kind Regards All the team at Kings Group, Hackney
5/5
GoogleFay was very lovely. She helped me with getting my first property 🏠 …
Hello Joseph Thank you for your 5 star review. It was a pleasure helping you purchase your first home! Thank you for being a great client to work with. Kind Regards All the team at Kings Group, Hackney
5/5
GoogleJoe, who took over the Hackney office following the departure of the previous agent who was dealing with my case, has been superb throughout the long and stressful selling process. He always made himself available and helped me get this …
Hello Mahesh Thank you for taking the time to leave your feedback. All the team really appreciate it. … More
5/5
GoogleI would just like to say a big thankyou to Joe at King's Group Hackney, for all his hard work and excellent service, he showed experience throughout, kept me informed of the progress. Jane lawrence
Hello Jane Thank you for your lovely words in your review, Great to hear your experience with our Hackney Branch has been a positive one. … More
5/5
GoogleIrman was always on hand to give advise and help smooth the process on both sides. I would work with him again.PositiveResponsiveness, Professionalism
Hello Ruth Thanks so much for taking the time to post a review . The team really appreciate it . Thank you for being such a great client to work with . Kind Regards All the team at Kings Group Hackney
5/5
GoogleMy partner and I bought our first apartment through Kings group and they were incredible. Imran, who was handling our purchase, was very professional, and helpful the whole way through the process, we would not have completed within the stamp duty holiday if it were not for Imran pushing everyone to get the sale across the line. Could not recommend their service enough!PositiveResponsiveness, Quality, Professionalism, Value
Hello Danny Thank you so much for taking the time to leave a fantastic 5 star review. Very pleased we were able to help you both with the purchase of your first new home! Congratulations again! Kind Regards All the team at King Group, Hackney
1/5
TrustpilotVery unprofessional and dishonest!
Very unprofessional and dis- honest company! Please stay away. They lie about property details and do not accept wrong doing nor rectify and your left with the fees you've wasted your money on!
1/5
GoogleThey valued property and invented customers/clients who wanted to visit to be instructed. No visits arranged by them. One of their agents ruined a newly varnished floor by walking all over it. Then he tracked varnished over other floors. Promised they'd put it right but never did. All mouth and no trousers. Cannot recommend at all.NegativeResponsiveness, Quality, Professionalism
Dear Krista Thank you for taking the time to leave your feedback. After speaking with our Hackney office, they stated that they advised you that £599,995 was too high a price to market the property for but you were adamant that you would not accept any offer below this. Unfortunately this meant we were not able to generate any enquires. Should you wish to discuss and try a more realistic price in this current market, we would still be more than happy to help. Regarding the comments you have made re the varnish, our agents have confirmed they were with yourself when this happened and that they were not made aware of the varnish until after the incident. The agents have confirmed that after the viewing this was then rectified and that you were both in agreement nothing further needed to be done. Kind Regards Kelly
5/5
GoogleDue to being local in the area my mother and I went into Kings Hackney branch as possibly moving house we needed to look within the London area. Highly recommended place to look for property was dealt professionally by Evan happen to be available he showed and explained everything clearly was incredibly patient & responsive with our questions definitely will be returning.PositiveResponsiveness, Quality, Professionalism, Value
Hello Mo Thank you for your 5 star review. Great to hear your experience with our Hackney Branch was a positive one. We look forward to helping you in the future. Kind Regards All the team at Kings Group, Hackney
5/5
GoogleJoe recently helped me with my property search and went above and beyond to make sure we were looked after with transparency throughout the whole process. Would highly recommend him as an agent !
Hello Charlotte Wow! Great to hear feedback of any type but obviously good feedback is more pleasurable. Thanks for taking the time to leave your review. All the team really … More
1/5
TrustpilotTerrible
The one positive was that I got an offer at a price I was relatively happy with - but the sale never went through. This is after over half a year, just a reminder this is in London the hottest property market in Europe. Bryn blamed the client, the clients lender for not having the right mortgage even though a quick google search showed me the way forward. So should I pay to then do the work myself? Also after I explained the service was not good enough, I discovered the window left open in the flat and a serious problem with the wardrobe was never reported - I'm not sure the agents actually go in there to show the prospective buyers. Still waiting to find out what I would be paying for. Thankfully there are many estate agents in the area - way too many.
5/5
GoogleWe recently purchased a flat through Kings Group and Imran worked tirelessly to get the purchase across the line within our timelines. He was very responsive and spoke to us practically every day for the last 6 weeks get things moving along and provide updates. His help made a stressful time easier.PositiveResponsiveness, Professionalism
Hello Michelle Thank you for taking the time to leave a positive review. All the team really appreciate it. Great to hear we were able to help make the process go as smooth as possible for you. Kind Regards All the team at Kings Group, Hackney
5/5
GoogleI would highly recommend Kings Group Hackney. I had the pleasure of dealing with Jazeb Khan who was polite, personable and professional. He made what can be a stressful experience of finding a property an easy and pleasant experience. They had fairly priced properties and an honest approach which I very much appreciated.PositiveResponsiveness, Quality, Professionalism, Value
Hi Emmy Thank you so much for a positive review . The team really appreciate it . Thank you for being such a great client to work with . Kind Regards Kings Group Hackney
5/5
GoogleI had the pleasure of exchanging with Joe at Kings Group in Hackney last month, he went above and beyond for me. Highly recommended!
Hello Harry Thank you for your positive review. It has been a pleasure working with you on your property transaction. … More
5/5
GoogleI listed my property with Kings after looking around at multiple agents in the area. Ilario (their lettings manager) came round and advised realistic scenarios based on research and logic. The listing went up on Monday and we had secured great tenants by the next day - fully managed and rent guaranteed. Couldn't want much more than that!
Hello Thank you for taking time to leave our office with a review. It is greatly appreciated and we will ensure all reviews are carefully monitored and full staff training is given to keep our standards high so we can deliver the best customer service to all our valued clients. Kind Regards.
5/5
GoogleJoe's been great - really attentive and honest and gets back to us quickly with all the necessary info. Would recommend!
Hello Matthew Thank you for your 5 star review. Great to hear your experience with our Hackney office has been a positive one. … More
1/5
TrustpilotGUNS OF GLORY IS A SHAME OF GLORY
They have a game app called Guns of glory which is primarily to benefit the paying gamers only. The worst ever game app where they choke and throttle the non paying gamers who are playing it for rewards from other apps. I m playing it from Tagged and the games section is managed by fyber. This game just has really caused me so much of mental torture. The developers have restricted and limited the weak players to the kingdoms which have created just to be victims of paying gamers
5/5
GoogleRecently sold a property with Kings group through Imran. He went above and beyond to ensure the sale went ahead. He was easily reachable by email and phone and kept me in the loop about proceedings. I would recommend this young man to other vendors or purchasers.PositiveResponsiveness
Hello Thank you for your lovely review. It was an absolute pleasure working with you on the sale of your property. Kind Regards All the team at Kings Group, Hackney
1/5
TrustpilotI found working with Kings very slow
I found working with Kings very slow. I would regularly wait days for email responses and if I called I would always be told I'd get a call back which never came. I'd have to ring/email over 3 times each time to get contact. When I spoke to the manager about this he got quite defensive and told me they legally have over 10 days to get back to emails - what use is that?!
5/5
GoogleI am very thankful of kings group. I am very pleased with the service Jazeb offered as he was very professional, prompt to the meeting and assessed the property throughly. Most importantly, he answered all my questions, which I am grateful for. Thank you once again.
Hello Ayesha Many thanks for your kind words, glad your experience with our Hackney Branch was a positive one. Kind Regards All the team at Kings Group, Hackney
1/5
TrustpilotIf I could give zero stars
If I could give zero stars, I would. Kings Group’s handling of my property has been appalling:
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kings Group's Hackney office has 135 reviews across three platforms: 90 on Google, 1 on Facebook (across the whole business), 44 on Trustpilot (across the whole business).
Kings Group Hackney is rated 4.0 out of 5 across all 135 reviews, and 4.6 out of 5 on Google from 90 reviews.
Kings Group Hackney, 326 Mare Street, Hackney, London, E8 1HA, E8 1HA.
