Trusted Agent profile

Kings Group Hackney reviews

4.0

★★★★★ Great

135 reviews across 3 platforms

326 Mare Street, Hackney, London, E8 1HA, E8 1HA

Kings Group's Hackney office at 326 Mare Street is rated 4.0 out of 5 across 135 reviews on three platforms, including 90 Google reviews rated 4.6.

Google logo

4.6 / 5

90

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

44

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Google

My chat with Jeffrey it’s absolutely amazing, he was super knowledgeable and happy to share his insights. Helped me think in a better way about my situation and on top, absolutely made my day. Thank you!

Samuel · 2 April 2026

5/5

Google

Amazing and Friendly service. Richard is always at the other end of the phone. Will always go the extra mile and always willing to help. Thank you for all your help and support

Stel · 26 October 2022

Agent replied · 25 October 2024

Hello Stel Thank you for the kind words in your review. It is great to hear your experience with our Hackney office has been a positive one. Kind Regards All the team at Kings Group, Hackney

1/5

Google

Avoid flat 6 Southgate Road - Southgate court (landlord Paul Precilla) - Worst experience with a landlord ever. Dishonest and rude. Asked us to repaint the wall of the entire flat when we only stayed 3 months because of covid and never damaged the place. (600£ for one stain on the wall that we've never done). Asked for a professional cleaning but rent us a disgusting place, the dishwasher never worked and had never been fixed despite us asking many times. When the flat was empty because of covid and one of our friend came to moved our things out he left her outside the flat, with no place to go, she had to pay for 2 nights in an hotel when she was supposed to stay in the flat. This is illegal as we are in the right to invite someone in our flat to stay for 2 nights, especially when the person is coming to empty the flat and considering this period of time (uk borders closed, covid etc).

Pujol · 26 October 2022

Agent replied · 25 October 2024

Dear Ms Eva, Thank you for taking the time to leave your feedback. We're sorry to hear that you are unhappy with the experience you have had. We understand through liaising with our team in Hackney that we do not manage this property and was only instructed to help find a tenant, hence why Kings are unable to assist with your matters. Please do feel free to reach out if you have any other concerns you would like to address. Kind Regards Kings Group Lettings

1/5

Google

NEVER DEAL WITH THESE ESTATE AGENTS - What a shame we cannot mark zero. For the year 2021 we had the most awful experience by renting a flat through this group. Be careful not to rent the Southgate Road, Southgate Court, Flat 6 with the landlord Paul Prescilla !!!! He is the most hateful person in the world, he was never accommodating during the duration of our contract with him. We were 3 students, we only lived in the flat for 3 months because of COVID. When time arrived for us to give the flat back in August 2021, Paul asked for a professionally cleaned flat whereas we received the flat a year before in a DISGUSTING condition. Moreover, a week before giving our deposit back he came back to us with many remarks (some of them were unfounded) from the new inventory he made whereas new tenants where already in the flat !!! When we asked him to see the proof thanks to before / after pictures, he never showed us like he had to because its is its role as a landlord. The worst of all is that he doesn't even feel sorry, this guy is the worst landlord: unkind and dishonest like I've never seen before. AVOID THIS FLAT !!! On top of that our contact at Kings Letting did not care at all about our disagreement: they are completely USELESS.

Margot · 26 October 2022

Agent replied · 25 October 2024

Dear Ms Morosolli Your comments relate to the same matter raised by Ms Eva in their review, please see the below response as was replied to Ms Eva; Thank you for taking the time to leave your feedback. We're sorry to hear that you are unhappy with the experience you have had. We understand through liaising with our team in Hackney that we do not manage this property and was only instructed to help find a tenant hence why Kings are unable to assist with your matters. Please do feel free to reach out if you have any other concerns you would like to address. Kind Regards Kind Group Lettings

5/5

Google

We have been so impressed by Kings Group Hackney. They have helped us sell our flat and buy our house. We believe we got a good price for the sale of our flat and we had offers only a few weeks into viewings. Our Sales Negotiator Terry Hartley has been amazing. He has always been at the end of the phone when we needed him and has helped liaise between everyone. As everyone knows, buying a house is really stressful but Terry has been cool and calm when we needed him to be! Jack Shorten, the Sales Manager has also been fantastic. He has worked tirelessly to keep the chain together. There were times when the whole thing could have fallen apart but thanks to Jack, he managed to keep everything on track. One thing we have been so impressed with is the communication from Kings. They keep you updated throughout and always return your calls! I couldn't recommend them more. Thank you guys.

Lisa · 27 October 2018

5/5

Google

Excellent customer service. Would recommend the Hackney branch. Sales representative Terry went the extra mile to ensure all parties involve was on the same page at all times. To the best of his ability information was transparent true out. Jack, branch was very supportive all round.

Joy · 27 October 2019

Agent replied · 25 October 2024

Wow! Great to hear such positive feedback. You were a pleasure to work with and glad we were able to help you. All the best for the future ! Kings Group

5/5

Google

Thanks to Richard for a quick and stress free sale of our house went above and beyond

Lee · 26 October 2023

Agent replied · 25 October 2024

Hello Lee Thank you so much for your positive review. Great to hear we were able to help with the sale of your property and make the process as stress free as possible for you. Kind Regards All the team at Kings Group, Hackney

4/5

Google

Simona has been very prompt and efficient during our experience and we are so happy with our new home. Robyn Birchenall was efficient and professional and also very patient (considering we had a misunderstanding on our end with the paperwork!) Thanks a lot!

Aaronjay · 27 October 2019

Agent replied · 25 October 2024

Hello Thank you for taking time to leave our office with a review. It is greatly appreciated and we will ensure all reviews are carefully monitored and full staff training is given to keep our standards high so we can deliver the best customer service to all our valued clients. Kind Regards.

5/5

Google

I couldn't be happier with Kings Group Hackney letting agency! Simona has been super helpful she helped me find a property and made it easy for me to go through all the paper work. Thank you so much, will recommend to my friends!

Bea · 27 October 2019

Agent replied · 25 October 2024

Hello Thank you for taking time to leave our office with a review. It is greatly appreciated and we will ensure all reviews are carefully monitored and full staff training is given to keep our standards high so we can deliver the best customer service to all our valued clients. Kind Regards.

1/5

Google

Terrible communication. Had a viewing booked and without any explanation they cancelled my viewing and took the property offline. Useless

Antony · 23 August 2025

Agent replied · 22 September 2025

Hello We are sorry to see your 1 star review left. We have checked our system and cannot locate your details to see what happened here. Please do contact info@kings-group.net where we will fully look at the viewing you are referring to and come back to you on this. Viewings would not be cancelled last minute for unless for circumstances out of our control. Please do email us and we will certainly look into this Thank you

5/5

Google

Viewing and buying during the COVID-era was made straightforward and personal by Kings Group Hackney and our guardian agent, Imran Hussein. As first-time buyers, we stumbled into a bidding race without a mortgage already set up... BAD DECISION! But Imran, recognising our keenness, and in the face of vendors, agents and solicitors calling for our heads, really did everything in his powers to steady the ship. I’m pretty sure he helped the vendors get what they also needed out of the sale too; so overall, a great result for everyone and Imran, A+ for brinkmanship!PositiveQuality

Timmaz · 26 October 2021

Agent replied · 25 October 2024

Hello Timmaz Wow what an excellent review for our Hackney Office! Thank you so much for your kind words. We are pleased we were able to help you with the purchase of your property! Wishing you all the best in your new home. Kind Regards All the team at Kings Group, Hackney

5/5

Google

Just recently completed the sale of my house, which initially had a couple of major issues, one of which was the first sale falling through.... However, all was not lost with Imran Hussain at Kings Mare St, our excellent sales negotiator and dare I say project manager. Imran, kept both buyer and seller informed and working together to get the deal done and to make the 30 June stamp duty deadline (for the buyer) a reality, failing which yet another sale may well have fallen through! Imran’s people skills and winning personality is second to none! Thank you Kings for an excellent service! Paul WPositiveProfessionalism

Paul · 26 October 2021

Agent replied · 25 October 2024

Hello Paul Thank you so much for your positive review. Thank you for all patience throughout the sale process and for being a great client to work with. Kind Regards All the team at Kings Group, Hackney

5/5

Google

Thank you to Kings Group Hackney for helping me with my completion! I’d like to give a special shout out to Jazeb Khan for helping us through out the process with his professional and helpful attitude!PositiveProfessionalism

AA:KJ · 26 October 2020

Agent replied · 25 October 2024

Hello Thank you so much for your kind words in your review . Everyone at Kings Group appreciates it . Congratulations on your Completion! Kind Regards All the team at Kings Group Hackney

5/5

Google

Thanks especially to Gabriel & Hassan for a seamless transition into our new flat!

Louis · 1 September 2025

Agent replied · 22 November 2025

Hello Louis, Thank you for your kind review, It was a pleasure working with you. Kind Regards All the team at Kings Group

5/5

Google

Richard was incredibly helpful and made the experience hassle free, something I wasn't expecting. Thank you Kings!

Louise · 16 April 2023

Agent replied · 25 October 2024

Hello Louise Thank you so much for your positive review. Great to hear we were able to help make your experience as smooth as possible. … More

5/5

Google

Huge thanks to Nathan Kyne who helped me sell my flat recently, Can't recommend him highly enough if you are looking for an estate agent to help you navigate this complicated process. 5 stars all the way.

Caroline · 27 October 2019

Agent replied · 25 October 2024

Good Afternoon, Great to hear you had such a positive experience with our Hackney. We would like to thank you for leaving your review as we know everyone is busy. We look forward to working with you again in the future.

5/5

Google

The service was very professional. Simona was very prompt at the meeting, assessed the property and answered all my questions. I was kept informed of viewings and a new tenant found sharply. Would use again and recommend.

Gee · 27 October 2019

Agent replied · 25 October 2024

Hello. Thank you for leaving your review. The team really appreciates it. Wishing you all the best from Kings Group Hackney

1/5

Trustpilot

Kings oak properties are the worst…

Kings oak properties are the worst builders in the UK. They are very unprofessional I would pay people to stay away from these people they are nothing but criminals! They will feed you false information.

Fade · 19 November 2025

5/5

Google

Thank you Imran and Co for your help in selling me property. Very dedicated and professional staff that kept me upto date at all times.

Jo · 26 October 2021

Agent replied · 25 October 2024

Hello Jo Thank you for leaving a positive review. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. Kind Regards All the team at Kings Group, Hackney

1/5

Trustpilot

Awful people zero experience

Awful people. New Canadians undercutting the real professionals. They have no experience they just moved here and started up a construction company with money from back home. They will give u a low price cause they don't need to pay minimum wage. They are international students acting like construction works while robbing our foodbanks and collecting government handouts. For the sake of Canada dont use these disgusting clowns. They will ruin your property.

Codey · 3 July 2024

1/5

Trustpilot

Awful attitude, avoid this business!

A terrible experience from the start. Agents have an awful attitude towards clients on either end of the sale - it's as if selling a property is an afterthought and they're not interested in efficiency. Lots of false deadlines, no information or contact to follow up. Would not waste your time with this firm, consider looking elsewhere.

Charles · 26 February 2025

5/5

Google

Brilliant experience! Spoke with Keon in-store and he was beyond helpful. He explained the process of purchasing a property, getting a mortgage and what he could offer me. We found a few that I am interested in and I will always come to Kings where property is concerned, just because of their excellent customer service skills. Lovely young lad and I can’t recommend Kings enough.

Kade · 26 October 2022

Agent replied · 25 October 2024

Hello Kade Thank you for your positive review. It has been a pleasure in helping you with your property search. Kind Regards All the team at Kings Group, Hackney

5/5

Google

I’ve contacted Kings Group when I was looking for a property in west London, Haleena Hassain was very good communicator and was so helpful, she offered me good options.

Mohammed · 26 October 2020

Agent replied · 25 October 2024

Hi Mohammed, Thank you for your feedback on the Hackney staff, they really appreciate it! Best of luck for the future, Kings Group Hackney

5/5

Trustpilot

Kings Enfield Highway

Daniel, Deniz and Suwit are extremely professional and helpful. Daniel went above and beyond to get our sale over the line which we are extremely grateful for and can’t thank him enough. Thank you all once again.

Carrie · 23 September 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kings Group's Google reviews

Questions about Kings Group Hackney

How many reviews does Kings Group Hackney have?

Kings Group's Hackney office has 135 reviews across three platforms: 90 on Google, 1 on Facebook (across the whole business), 44 on Trustpilot (across the whole business).

What is Kings Group Hackney's rating?

Kings Group Hackney is rated 4.0 out of 5 across all 135 reviews, and 4.6 out of 5 on Google from 90 reviews.

Where is Kings Group's Hackney office?

Kings Group Hackney, 326 Mare Street, Hackney, London, E8 1HA, E8 1HA.

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