Trusted Agent profile

Kings Group Hackney reviews

4.0

★★★★★ Great

135 reviews across 3 platforms

326 Mare Street, Hackney, London, E8 1HA, Hackney E8 1HA

Kings Group's Hackney office at 326 Mare Street is rated 4.0 out of 5 across 135 reviews on three platforms, including 90 Google reviews rated 4.6. The 1 Facebook and 44 Trustpilot counts are for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

90

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

44

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Google

I recently had the pleasure of going on a couple of property viewings in Hackney with Shpend from Kings Group, and I couldn’t be more impressed with the experience. From start to finish, Shpend was professional, friendly, and incredibly knowledgeable about the local area and the properties on offer. He presented each property with great attention to detail, highlighting all the key features while also giving me the space to explore and ask questions. What really stood out was how easy and enjoyable he made the whole process. His approach was informative but never pushy, and it was clear he genuinely cared about helping me find the right place rather than just making a sale. I felt very comfortable throughout and appreciated the time he took to understand my needs and preferences. I highly recommend Shpend for anyone looking to explore properties in Hackney, his expertise and customer first attitude make him a standout agent!

Jagoda · 24 June 2025

Agent replied · 22 September 2025

Hello Jagoda Thank you so much for your lovely kind words in your review. Great to hear your viewing experience with our Hackney branch was a positive one, it was a pleasure assisting you in the search for your new home. Kind Regards All the team at Kings Group, Hackney

5/5

Trustpilot

What can I say about Ben

What can I say about Ben? He is beyond brilliant! His communication skills are perfect. Always answers quickly and this is essential when dealing with a stressful situation such as a house move. He's a tall man with a big heart!! Thank you Ben!

Stella · 14 August 2026

5/5

Trustpilot

AMAZING A++++++

Where do I start.. Ben has been absolutely incredible throughout my house move process. We had challenge after challenge and without Ben I am sure our chain would have fallen through! Friendly, professional and went over and above to make it happen! Could not rate enough!!

Chrystal · 30 July 2026

5/5

Google

We recently bought a property that was listed with Kings Group. Shpend and Joe were both amazing during the whole process keeping us informed on how it's progressing. We also used their recommended Mortgage Broker and Solicitor, which helped keeping all communication channels clear and open. Would happily recommend anyone to use them!

Jaco · 10 July 2025

Agent replied · 22 October 2025

Hello Jaco Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. Kind Regards All the team at Kings Group, Hackney

5/5

Google

Joe was an amazing agent, super responsive, knowledgeable, and always willing to help with my questions and visits. He made the whole process smooth and stress-free. Thank you for guiding me through buying my first home!

Marc · 22 November 2025

Agent replied · 24 December 2025

Hello Marc Thank you for your lovely review. It was an absolute pleasure working with you on your first property purchase and we hope it was worth the wait. Kind Regards All the team at Kings Group, Hackney

5/5

Google

Joe from Kings Group has been available throughout the selling process and sold (Completed) our leasehold property in Bow within 6 months of going to market. Given how difficult selling can be, I would recommend Joe given other agents we worked with - thank you!

Mia · 25 June 2025

Agent replied · 9 August 2025

Hello Mia It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. Thank you for being a great client to work with. Kind Regards All the team at Kings Group, Hackney

1/5

Trustpilot

I was way for a couple of months .my…

I was way for a couple of months .my partner did the viewings.he was told to wait downstairs as is custom..we had about 5 viewings. When I came back I realised my jewellery box was gone a cartier pen and boxes of perfumes. All together about 12 k.worth. the jewellery was in my wardrobe. When my partner went up the doors were still open. I know that sometimes viewers open cupboards and wardrobes. A family of about six came around looking at everything. I can't say it was them of course .I went to kings in the high street and told someone there. I never even received a call back. Has anybody else had a similar experience?I'm not saying it was a staff member or anything BTW. But how easy is it for strangers to look around your personal space and have a perfect opportunity to take whatever they see.

Valerie · 9 May 2026

1/5

Google

I have recently (May 2022) ended a tenancy in a property I found via Kings Group Hackney. I am now unfortunately unable to retrieve my deposit as my landlady has apparently refused to give Kings Group permission to do so despite the fact that there are no issues whatsoever in terms of damage to the property or missing rent etc. The agent who originally dealt with me at the Hackney Branch has gone to ground and has not replied to a single e-mail I've sent regarding this situation (I believe he has moved to another nearby branch) Meanwhile Kings Group Head Office has been quite unhelpful, sending sporadic terse responses to my messages and providing little in the way of concrete help. I have been forced to open a case with the Tenancy Deposit Scheme but have no idea when this issue will be resolved. Please beware of the landlords Kings Group work with. I've learned the hard way some are quite unscrupulous and Kings Group will do very little to help if difficulties arise. If KG respond to this review I'm sure it will be along the lines of "we find tenants but do not manage this property" as they absolve themselves of all responsibility! UPDATE: Further to the comment from Kings Group below, the landlord has indeed agreed that Kings Group can release my deposit but to date their Accounts has not transferred this to me. I have asked for an update and received zero response. I was informed by the Tenancy Deposit Scheme that Kings Group assured them that I had received my deposit and the matter was closed but this is certainly not the case!

Sonia · 26 October 2022

Agent replied · 25 October 2024

Hi Sonia, Thank you for taking the time to leave your feedback. We're sorry to hear that you are unhappy with the experience you have had. We understand through liaising with our team in Hackney that you have been speaking directly with our property management department whom we believe kept you updated through the whole process of releasing your deposit, as per our recent emails we cannot release the deposit without the landlords authorisation hence the delay however the landlord has now confirmed with us to release the deposit and Siana has been in contact with you to inform you this. Please do feel free to reach out if you have any other concerns you would like to address. Kind Regards All the team at Kings Group, Hackney

5/5

Google

Joe has been amazing in helping get our flat on the market and sold in great time! He’s been really communicative and chased up things to happen nice and quickly, and took great photos of the flat for the brochure. Definitely recommend for speedy service and helpful advice!

Meredith · 26 July 2024

Agent replied · 25 October 2024

Hello Meredith Thank you for your positive review. It was a pleasure working for you, and we would like to also thank you for your assistance throughout the sale. … More

5/5

Google

I have just sold my property through Kings Group and found the team to be very professional and helpful throughout. All the team, Jazeb, Kez Evan and Imran were outstanding. Imran was an absolute star liaising with my buyers and always keeping me updated on the progress, right up to completion day. Thank you all so much for making a very stressful process bearable. I would highly recommend Kings Group.PositiveResponsiveness, Quality, Professionalism, Value

Eileen · 26 October 2022

Agent replied · 25 October 2024

Hello Eileen Thank you for your positive review. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. Kind Regards All the team at Kings Group, Hackney

5/5

Google

I used kings group to help me sell a property. From the start these guys have been excellent. Dealt with Jack and Imran. Communication was excellent from the start. Property was sold stc within 4 weeks and I couldn't believe it. They delivered on every promise that they made. I had direct contact with them and could ask any questions. They explained the whole process in detail making it easier to understand and removing a lot of stress involved in property.PositiveQuality, Professionalism

Ab · 26 October 2021

Agent replied · 25 October 2024

Hello, Thank you for your lovely review. It was an absolute pleasure working with you on the sale of your property. Kind Regards All the team at Kings Group Hackney

5/5

Google

Richard has been incredibly helpful and a pleasure to work with during a recent purchase. Richard went above and beyond to make sure our purchase went through and was always at the end of the phone for any updated needed alongside his proactive approach to ensure the purchase went through as quickly as possible. Vendors if you are looking to sell, speak to richard you wont be disappointed! Thanks

Jamie · 26 October 2022

Agent replied · 25 October 2024

Hello Jamie Thank you for your kind words in your 5 star review. It was a pleasure working with you on your property purchase, thank you for being great clients to work with. Kind Regards All the team at Kings Group, Hackney

5/5

Google

Jeffrey was great help showing me around a property and giving me advice. Thanks Jeffrey !!!

Denis · 26 March 2026

5/5

Google

Really professional, help me to find the best property with best deal..! special thanks to Shpend for helping to choose the perfect property.

Monster · 23 December 2024

Agent replied · 11 December 2024

Hello Thank you for your 5 star review. Great to hear your experience with our Hackney branch has been a positive one. Kind Regards All the team at Kings Group, Hackney

5/5

Google

I recently sold my flat with Richard at Kings. Richard went above and beyond to sort a major issue that came up and managed to get the sale done. Very professional and understanding and took the time to explain things fully to me. Highly recommend

J · 26 October 2023

Agent replied · 25 October 2024

Hello J Heale Thank you for your positive feedback. It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. Kind Regards All the team at Kings Group, Hackney

5/5

Google

Many thanks to Jack, Imran and Jazeb for their sterling efforts in ensuring that the sale of the property we were buying went smoothly. They were all unfailingly pleasant, patient and helpful - more so than our solicitor - and a lot more communicative. They went above and beyond what could have been expected of them, and I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Sal · 26 October 2021

Agent replied · 25 October 2024

Hello Sal Thank you for your very kind review. All the team really appreciate it. Very pleased we were able to help with the transaction and make it as smooth as possible. Kind Regards All the team at Kings Group, Hackney

5/5

Google

Many thanks to Jack, Nathan and Terry for helping me with the purchase of my new flat. Although the process was not as straightforward as I had initially hoped, the team were always on hand via email or phone to help or provide an update when needed. Many thanks for all your support and for your persistent efforts to keep things moving forwards, it really is appreciated!

Jenny · 27 October 2019

Agent replied · 25 October 2024

Good Afternoon, Great t hear you have had such a positive experience with our Hackney branch. You were a pleasure to work with throughout the purchase of your flat. All the best, Kings Group

5/5

Google

Joe was incredibly helpful throughout the purchase of my property, he kept me well informed during the entire process, escalating points when needed, and ensure we met our required deadlines. …

Tom · 16 April 2024

Agent replied · 25 October 2024

Hello Tom Thank you for your lovely review. It was an absolute pleasure working with you on your property purchase and we hope it was worth the wait. … More

5/5

Google

Great job...! Amazing working with kings group on the sale of my property. Found a buyer and dealt with everything very professionally and got the sale through. Although there were a few ups and downs Imran and Jack dealt with everything and got the sale through. Great job and will work with them again. Thanks Imran and Jack!PositiveResponsiveness

Joynal · 26 October 2020

Agent replied · 25 October 2024

Hello Joynal It was a pleasure working for you, and we would like to also thank you for all your patience and assistance throughout the sale. Wishing you all the best from all the team at Kings Group Hackney

5/5

Google

Through the process of selling and trying to buy two properties I dealt with a lot of agents. Keziban Sahpaz was by far the most responsive, proactive and well organised Estate agent I met. I wish all the other agents I met with would take lessons from her. Thank you KeziPositiveResponsiveness

Fuz · 26 October 2021

Agent replied · 25 October 2024

Hello Fuz Thank you so much for the kind words in your positive review. Great to hear your experience with our Hackney office was a positive one. Kind Regards All the team at Kings Group, Hackney

5/5

Google

We are very happy with the service from Kings Group especially Nathan Terry & Jack who were all very professional from start to finish.... We are also buying through Kings Group in Enfield we are again very happy with the service from all the staff in particularly Archie. So i would highly recommend anyone to use Kings Group.

Johnson · 27 October 2019

Agent replied · 25 October 2024

Good Morning, Thank you for taking the time out to leave your review, we know everyone is always busy. You were a pleasure to work with throughout. Good luck ! Kings Group Hackney

5/5

Google

Jazeb Khan is the best. My property purchase process was very stressful as the seller side wasn’t helpful at all. Jazeb went extra mile to help me. I definitely recommend Kings Group as a best property agent. I can’t thank Jazeb enough. Wish him all the best !PositiveResponsiveness, Quality, Professionalism

Salma · 26 October 2021

Agent replied · 25 October 2024

Hello Salma Thank you for your lovely review. Very pleased we were able to help you with your property purchase and we hope it was worth the wait. Best of luck in your new home. Kind Regards All the team at Kings Group, Hackney

5/5

Google

Joe and the team are great! Very professional, speedy responses and above all, they know their stuff inside and out- highly recommend!

David · 23 March 2024

Agent replied · 25 October 2024

Hello David Thank you for taking the time to leave your 5 star feedback. Great to hear your experience with our Hackney Office has been a positive one. … More

1/5

Trustpilot

Fraudulent

Unfortunately, I had bad experiences with them as I was misleaded by their testimonials.

Anjan · 21 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Kings Group's Google reviews

Questions about Kings Group Hackney

How many reviews does Kings Group Hackney have?

Kings Group's Hackney office has 135 reviews across three platforms: 90 on Google, 1 on Facebook (across the whole business), 44 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Kings Group Hackney's rating?

Kings Group Hackney is rated 4.0 out of 5 across all 135 reviews, and 4.6 out of 5 on Google from 90 reviews, checked 9 October 2026.

Where is Kings Group's Hackney office?

Kings Group Hackney, 326 Mare Street, Hackney, London, E8 1HA, Hackney E8 1HA.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.