5/5
The agencies were so kind and very…
The agencies were so kind and very quick response.
Agent replied · 26 October 2024
Thank you for your kind review.
Trusted Agent profile · Hackney
★★★★★
1,672 reviews across 3 platforms
6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT
Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,672 reviews on three platforms, including 237 Google reviews rated 4.7.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
The agencies were so kind and very…
The agencies were so kind and very quick response.
Thank you for your kind review.
5/5
Really good experience with Keatons and…
Really good experience with Keatons and particularly OJ Aksu. From initial viewing to purchase OJ was extremely helpful, knowledgable and always responsive to my queries. Would highly recommend both OJ and Keatons!
Thank you Kevin, that's great to hear.
5/5
We are very happy with the service…
We are very happy with the service provided by Arshi. Very swift replies and solutions to our problems are provided promptly and straightforward.
Thank you Markus, that's great to hear.
5/5
Justine Reynolds was incredibly…
Justine Reynolds was incredibly helpful in helping us find a property at the right price for us. She was quick to respond and incredibly accommodating. I highly recommend working with her!
Thank you Tanya, that's great to hear.
5/5
The London rental market is stressful…
The London rental market is stressful but Siane at Keatons made our experience so smooth and stress free. Highly recommend
That's great to hear, thank you Lauren.
5/5
Very good property management service
Very good property management service, as a landlord I couldn't ask for better. All the team (Jay, Billy) has always been very kind and efficient
That's great to hear, thank you Diodato.
5/5
Great and timely responses
Great and timely responses; Alex Adeyoye really knows his stuff. We sorted our viewing/ offer/ referencing etc like a breeze!
That's great to hear, thank you Amrit.
5/5
Alex A has been very thorough…
Alex A has been very thorough throughout this process and we are happy with the flat we have secured- thank you!
That's great to hear, thank you Anahi.
5/5
Friendly and responsive
Danielle and Marissa from Keatons were friendly, responsive and helpful during the whole process. Thanks again, we enjoy our new place and feel already home. Best wishes // Ana & Ani
Thank you for your review, that's great to hear.
5/5
Registered our details with Dean in…
Registered our details with Dean in Bow. He was very helpful in keeping us updated with new properties that come onto the market and knew exactly what we were looking for.
Thank you for your kind review Ashley.
1/5
Horrible estate agency
Horrible estate agency. Do not go there they will take your money away. Will not recommend it !! Please avoid them .
Hi Patty,Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to headoffice@keatons.com as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.Kind regards,Keatons
5/5
Natalie at Keatons has been extremely…
Natalie at Keatons has been extremely efficient and helpful during the changeover to new tenants. Very pleasant to deal with and quick to respond to emails and sort out problems.
Thank you for your kind review John.
5/5
Property search!
Have been dealing with Alex through out property search, he is incredibly helpful and was very welcoming when we met him. Keatons has been extremely helpful and the process is going very smoothly.
That's great to hear, thank you Beth.
5/5
Accommodating and very professional
Accommodating and very professional. Excellent customer service, specially Alessandro(bow) who assisted and kept us updated.
Thank you for your kind review.
5/5
Kane and Nick (Shoreditch Office) have been amazing from start to finish, so glad we chose Keaton's to sell our one bed flat on Hackney Road! We have a very tough time of it with the first seller pulling out and then our buyer re-negotiating the purchase price close to exchange of contracts. They've been approachable, informative, practical, supportive and just very, very nice! If it wasn't for their hard work and persistence our sale and purchase would never have happened! Thanks guys for helping us start our next adventure! Kirsten & Effie
5/5
I recently purchased a 1BR flat using Keatons Shoreditch office. It was a very positive experience. I was dealing with Kane who was had a good attitude, was punctual and reliable, kept on top of the transaction staying in touch with both sets of solicitors, and was always willing to chase down answers to questions if he did not already know. I was very impressed - much better than most estate agents I have dealt with over the years! I would happily use the office again should the need arise.
5/5
Really helpful in this tough climate
Really helpful in this tough climate, and pulled through with helping us to find our ideal home!
Thank you for your kind review.
5/5
Very helpful and professional
Great experience and amazing support from Alessandro. I definitely recommend Keatons’s services
Thank you Laurent, that's great to hear.
5/5
Charlotte in Deptford
Had a great experience with Charlotte Hill in Deptford, she showed me multiple properties in the area and was very professional and friendly
Thank you Jack, that's great to hear.
5/5
On the hunt with OJ from Deptford
On the hunt with OJ from Deptford; he showed me multiple properties. Will not be making any offers, but it was a great opportunity to explore the area. Thanks!
Glad to hear of your great experience Raymond.
5/5
The check in / out team for Keatons
The check in / out team for Keatons, Natalie Craddock specifically, is fantastic, made moving in and moving out a really smooth experience.
Glad to hear Natalie could help you Albert.
5/5
Have had great service from Ben Fiddler…
Have had great service from Ben Fiddler at Keatons Shoreditch office. He has just secured a very good deal for the rental of my flat. Always polite, helful and offering good advice. Would certainly recommend him to any landlords looking for attentive service.
Thank you for your review!
5/5
Thank you, Abhijit
Abhijit from the Renewals department has been very helpful, proactive and prompt in arranging for my rental agreement renewal, coordinating with the various stakeholders to ensure both landlord and tenant reach an acceptable rent amount for the upcoming year.Thank you for your assistance!
Thank you Filip, that's fantastic to hear!
5/5
Great and stress free experience
Great and stress free experience! we had billy as our estate agent and he was so friendly and helpful.
Thank you Georgia, glad to hear Billy could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Keatons's Hackney office has 1,672 reviews across three platforms: 237 on Google, 1 on Yell, 1,434 on Trustpilot (across the whole business).
Keatons Shoreditch is rated 4.9 out of 5 across all 1,672 reviews, and 4.7 out of 5 on Google from 237 reviews.
Keatons Shoreditch, 6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT.