Trusted Agent profile · Hackney

Keatons Shoreditch reviews in Hackney

4.9

★★★★★ Excellent

1,672 reviews across 3 platforms

6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT

Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,672 reviews on three platforms, including 237 Google reviews rated 4.7.

Google logo

4.7 / 5

237

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1,434

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Trustpilot

The agencies were so kind and very…

The agencies were so kind and very quick response.

SAINT · 15 May 2024

Agent replied · 26 October 2024

Thank you for your kind review.

5/5

Trustpilot

Really good experience with Keatons and…

Really good experience with Keatons and particularly OJ Aksu. From initial viewing to purchase OJ was extremely helpful, knowledgable and always responsive to my queries. Would highly recommend both OJ and Keatons!

Kevin · 31 August 2022

Agent replied · 23 November 2024

Thank you Kevin, that's great to hear.

5/5

Trustpilot

We are very happy with the service…

We are very happy with the service provided by Arshi. Very swift replies and solutions to our problems are provided promptly and straightforward.

Markus · 21 June 2023

Agent replied · 26 October 2024

Thank you Markus, that's great to hear.

5/5

Trustpilot

Justine Reynolds​ was incredibly…

Justine Reynolds​ was incredibly helpful in helping us find a property at the right price for us. She was quick to respond and incredibly accommodating. I highly recommend working with her!

Tanya · 23 September 2022

Agent replied · 23 November 2024

Thank you Tanya, that's great to hear.

5/5

Trustpilot

The London rental market is stressful…

The London rental market is stressful but Siane at Keatons made our experience so smooth and stress free. Highly recommend

Lauren · 7 September 2023

Agent replied · 26 October 2024

That's great to hear, thank you Lauren.

5/5

Trustpilot

Very good property management service

Very good property management service, as a landlord I couldn't ask for better. All the team (Jay, Billy) has always been very kind and efficient

Diodato · 17 April 2023

Agent replied · 26 October 2024

That's great to hear, thank you Diodato.

5/5

Trustpilot

Great and timely responses

Great and timely responses; Alex Adeyoye​ really knows his stuff. We sorted our viewing/ offer/ referencing etc like a breeze!

Amrit · 30 August 2023

Agent replied · 26 October 2024

That's great to hear, thank you Amrit.

5/5

Trustpilot

Alex A has been very thorough…

Alex A has been very thorough throughout this process and we are happy with the flat we have secured- thank you!

Anahi · 31 July 2023

Agent replied · 26 October 2024

That's great to hear, thank you Anahi.

5/5

Trustpilot

Friendly and responsive

Danielle and Marissa from Keatons were friendly, responsive and helpful during the whole process. Thanks again, we enjoy our new place and feel already home. Best wishes // Ana & Ani

Ani · 31 August 2022

Agent replied · 23 November 2024

Thank you for your review, that's great to hear.

5/5

Trustpilot

Registered our details with Dean in…

Registered our details with Dean in Bow. He was very helpful in keeping us updated with new properties that come onto the market and knew exactly what we were looking for.

Ashley · 31 August 2022

Agent replied · 23 November 2024

Thank you for your kind review Ashley.

1/5

Trustpilot

Horrible estate agency

Horrible estate agency. Do not go there they will take your money away. Will not recommend it !! Please avoid them .

Patty · 24 June 2023

Agent replied · 26 October 2024

Hi Patty,Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to headoffice@keatons.com as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.Kind regards,Keatons

5/5

Trustpilot

Natalie at Keatons has been extremely…

Natalie at Keatons has been extremely efficient and helpful during the changeover to new tenants. Very pleasant to deal with and quick to respond to emails and sort out problems.

John · 28 September 2022

Agent replied · 23 November 2024

Thank you for your kind review John.

5/5

Trustpilot

Property search!

Have been dealing with Alex through out property search, he is incredibly helpful and was very welcoming when we met him. Keatons has been extremely helpful and the process is going very smoothly.

Beth · 23 May 2022

Agent replied · 26 October 2024

That's great to hear, thank you Beth.

5/5

Trustpilot

Accommodating and very professional

Accommodating and very professional. Excellent customer service, specially Alessandro(bow) who assisted and kept us updated.

Customer · 7 December 2023

Agent replied · 26 October 2024

Thank you for your kind review.

5/5

Google

Kane and Nick (Shoreditch Office) have been amazing from start to finish, so glad we chose Keaton's to sell our one bed flat on Hackney Road! We have a very tough time of it with the first seller pulling out and then our buyer re-negotiating the purchase price close to exchange of contracts. They've been approachable, informative, practical, supportive and just very, very nice! If it wasn't for their hard work and persistence our sale and purchase would never have happened! Thanks guys for helping us start our next adventure! Kirsten & Effie

Kirsten · 26 October 2016

5/5

Google

I recently purchased a 1BR flat using Keatons Shoreditch office. It was a very positive experience. I was dealing with Kane who was had a good attitude, was punctual and reliable, kept on top of the transaction staying in touch with both sets of solicitors, and was always willing to chase down answers to questions if he did not already know. I was very impressed - much better than most estate agents I have dealt with over the years! I would happily use the office again should the need arise.

Sally · 26 October 2016

5/5

Trustpilot

Really helpful in this tough climate

Really helpful in this tough climate, and pulled through with helping us to find our ideal home!

Link · 11 October 2023

Agent replied · 26 October 2024

Thank you for your kind review.

5/5

Trustpilot

Very helpful and professional

Great experience and amazing support from Alessandro. I definitely recommend Keatons’s services

Laurent · 2 February 2024

Agent replied · 26 October 2024

Thank you Laurent, that's great to hear.

5/5

Trustpilot

Charlotte in Deptford

Had a great experience with Charlotte Hill in Deptford, she showed me multiple properties in the area and was very professional and friendly

Jack · 27 April 2023

Agent replied · 26 October 2024

Thank you Jack, that's great to hear.

5/5

Trustpilot

On the hunt with OJ from Deptford

On the hunt with OJ from Deptford; he showed me multiple properties. Will not be making any offers, but it was a great opportunity to explore the area. Thanks!

Raymond · 29 September 2022

Agent replied · 26 October 2024

Glad to hear of your great experience Raymond.

5/5

Trustpilot

The check in / out team for Keatons

The check in / out team for Keatons, Natalie Craddock specifically, is fantastic, made moving in and moving out a really smooth experience.

Albert · 22 April 2023

Agent replied · 26 October 2024

Glad to hear Natalie could help you Albert.

5/5

Trustpilot

Have had great service from Ben Fiddler…

Have had great service from Ben Fiddler at Keatons Shoreditch office. He has just secured a very good deal for the rental of my flat. Always polite, helful and offering good advice. Would certainly recommend him to any landlords looking for attentive service.

JEArmstrong · 24 January 2020

Agent replied · 26 October 2024

Thank you for your review!

5/5

Trustpilot

Thank you, Abhijit

Abhijit from the Renewals department has been very helpful, proactive and prompt in arranging for my rental agreement renewal, coordinating with the various stakeholders to ensure both landlord and tenant reach an acceptable rent amount for the upcoming year.Thank you for your assistance!

Filip · 16 January 2020

Agent replied · 26 October 2024

Thank you Filip, that's fantastic to hear!

5/5

Trustpilot

Great and stress free experience

Great and stress free experience! we had billy as our estate agent and he was so friendly and helpful.

Georgia · 9 August 2023

Agent replied · 26 October 2024

Thank you Georgia, glad to hear Billy could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Keatons's Google reviews

Questions about Keatons Shoreditch

How many reviews does Keatons Shoreditch have?

Keatons's Hackney office has 1,672 reviews across three platforms: 237 on Google, 1 on Yell, 1,434 on Trustpilot (across the whole business).

What is Keatons Shoreditch's rating?

Keatons Shoreditch is rated 4.9 out of 5 across all 1,672 reviews, and 4.7 out of 5 on Google from 237 reviews.

Where is Keatons's Hackney office?

Keatons Shoreditch, 6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT.

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