Every review we hold for the Hackney office, from every platform, shown as written. First names only.
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5/5
TrustpilotI'm renting in Deptford through Keatonsβ¦
I'm renting in Deptford through Keatons and have had a great experience with everyone I've interacted with!! Lauren, Rebecca and Simona have been especially friendly and helpful :)
Sav Β· 4 August 2022
Agent replied Β· 23 November 2024
Thank you Sav, that's fantastic to hear.
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5/5
TrustpilotUsed these a few months back
Used these a few months back, no problems what so ever. Good company.
Michael Β· 15 November 2023
Agent replied Β· 26 October 2024
Thank you Michael.
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5/5
TrustpilotRented a flat through Michael in theβ¦
Rented a flat through Michael in the Kentish Town office and it was a great experience from start to finish. Would absolutely recommend!
Chris Β· 26 January 2023
Agent replied Β· 26 October 2024
That's great to hear, thank you Chris.
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5/5
TrustpilotOJ took me around a few properties inβ¦
OJ took me around a few properties in Deptford. He has in-depth understanding of the area and the surrounding developments. Fab customer service!Thanks dude πSandy x
Sandy Β· 30 September 2022
Agent replied Β· 26 October 2024
That's great to hear, thank you for your review Sandy.
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5/5
TrustpilotRecently moved in to a new flat withβ¦
Recently moved in to a new flat with the help of Natalie at Keaton's. Very helpful and professional and made the process as painless as possible!
Charlie Β· 28 September 2022
Agent replied Β· 26 October 2024
Thank you Charlie, that's great to hear.
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5/5
TrustpilotThanks for the help Billy in findingβ¦
Thanks for the help Billy in finding and facilitating our latest property!
Ja Β· 22 November 2023
Agent replied Β· 26 October 2024
That's great to hear, thank you Ja.
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5/5
TrustpilotVery helpful!
Oscar at Keaton's was a massive help through the process of viewings, getting the offer to the landlord and then tenancy agreements.
Chris Β· 10 February 2023
Agent replied Β· 26 October 2024
That's fantastic to hear, thank you Chris.
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5/5
Trustpilotof the best services I have had
of the best services I have had, the best care, the best customer service. Thanks for being so fast. Delighted to have found this agency
KEVIN Β· 25 October 2022
Agent replied Β· 26 October 2024
That's fantastic to hear, thank you Kevin.
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5/5
TrustpilotReally helpful throughout theβ¦
Really helpful throughout the experience. Professional, informed, clear and honest communication. Natalie Craddock in particular was helpful in keeping the whole process smooth and easy.
Will Β· 19 October 2022
Agent replied Β· 26 October 2024
We are so pleased to hear this Will, thank you for sharing your experience!
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5/5
GoogleSmooth, quick and enjoyable process! My agent, Marissa Landy, was an extreme help throughout. All the responses were fast, professional and useful. Moving in to my new flat soon!PositiveResponsiveness, Quality, Professionalism
Margarita Β· 9 January 2022
Agent replied Β· 8 January 2025
That's fantastic to hear, thank you for the review Margarita.
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5/5
TrustpilotFlat Search - Highly Recommend Will
Excellent service. Will J in particular was very knowledgeable, personable and went to all lengths to assist me - Would highly recommend.
George Β· 27 January 2023
Agent replied Β· 26 October 2024
Thank you for your review George.
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5/5
TrustpilotPrompt responses and Nice customerβ¦
Prompt responses and Nice customer service from Siane DβCruz and Natalie Craddock
Linda Β· 5 November 2023
Agent replied Β· 26 October 2024
Thank you Linda, that's great to hear.
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5/5
TrustpilotIt was a smooth and great onboardingβ¦
It was a smooth and great onboarding experience with Keatons
Rutin Β· 18 December 2023
Agent replied Β· 26 October 2024
Thank you Rutin, that's great to hear.
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5/5
TrustpilotAmazing estate agents
Amazing estate agents. Specially the Deptford branch π. Personalised and fast results. Lauren you are a five star βοΈβοΈβοΈβοΈβοΈ
Anastasios Β· 20 April 2023
Agent replied Β· 26 October 2024
Thank you Anastasios, that's great to hear.
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5/5
TrustpilotHelpful property management
Helpful property managementNatalie was always helpful, friendly and responsive. Always made any queries easy to deal with!
Laurence Β· 10 June 2023
Agent replied Β· 26 October 2024
Thank you Laurence, that's great to hear.
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5/5
TrustpilotThanks for helping me Oscar
Thanks for helping me Oscar, you were great!
Alice Β· 17 January 2024
Agent replied Β· 26 October 2024
Glad to hear Oscar could help you. Thank you for your review.
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5/5
TrustpilotGreat
Justine Reynolds agent - very efficient and great communication with the move. Felt very supported with any issues with the house.
Customer Β· 20 January 2023
Agent replied Β· 26 October 2024
Thank you for your kind review.
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5/5
TrustpilotI have been very impressed
I have been very impressed with the prompt and informative service provided by Elliot through your my experience of buying a property with him.
Lucy Β· 1 October 2022
Agent replied Β· 26 October 2024
Thank you for your kind review Lucy.
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5/5
TrustpilotJose and Lauren
We have been renting one of Keaton's houses for one year and we have had no issues at all so far. Today, Abhijit has kindly collaborated with us to successfully agree an extension of our tenancy period.
Jose Β· 19 June 2020
Agent replied Β· 26 October 2024
Thank you for the review Jose.
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1/5
TrustpilotAwful service
Awful service - complete disaster. Would never go near this company again.
Customer Β· 6 October 2023
Agent replied Β· 26 October 2024
Hi Greg,Thank you for taking the time to leave a review of our services - weβre really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to headoffice@keatons.com as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.Kind regards,Keatons
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5/5
TrustpilotExcellent service!
I had great experience so far with OJ Budak from Deptford Keatonβs. He has been very helpful in this process of getting my dream flat.
Sally Β· 15 August 2022
Agent replied Β· 23 November 2024
That's fantastic to hear, thank you Sally.
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5/5
TrustpilotGreat guidance through the propertyβ¦
Great guidance through the property search. Really appreciate Oscar for all his help !
Sonali Β· 29 July 2023
Agent replied Β· 26 October 2024
Thank you for your kind review Sonali.
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5/5
TrustpilotGreat team
Great team, great service, always available when needed, would definitely recommend
Andrea Β· 13 October 2023
Agent replied Β· 26 October 2024
Thank you Andrea, glad to hear this.
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5/5
TrustpilotTenancy discussions
I have been dealing with Natalie Craddock at Keatons and I must say in our dealings and discussions I found her most professional and helpful. John Simmons
John Β· 8 April 2022
Agent replied Β· 26 October 2024
Thank you John, that's fantastic to hear.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.