Trusted Agent profile · Hackney

Keatons Shoreditch reviews in Hackney

4.9

★★★★★ Excellent

1,672 reviews across 3 platforms

6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT

Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,672 reviews on three platforms, including 237 Google reviews rated 4.7.

Google logo

4.7 / 5

237

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1,434

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very good experience securing and…

Very good experience securing and moving into a flat with Keatons. Charlotte Hill did a great job keeping us updated throughout the whole process!

Charlotte · 25 September 2023

Agent replied · 26 October 2024

That's great to hear, thank you Charlotte.

5/5

Trustpilot

Alessandro got us exactly the property…

Alessandro got us exactly the property we wanted and worked hard to make sure we got it.

Nick · 29 February 2024

Agent replied · 26 October 2024

Thank you for your kind review Nick.

5/5

Trustpilot

I have been dealing with Danielle Smith…

I have been dealing with Danielle Smith in the Lettings dept, Her responses are always instant and helpful . A great asset to the company

Richard · 25 August 2023

Agent replied · 26 October 2024

Thank you Richard, that's great to hear.

5/5

Trustpilot

Justine is the best!

She has made our apartment search super easy. Always great to have an estate agent like her.It has been an absolute pleasure interacting with her. Highly recommended!!

Arun · 1 July 2023

Agent replied · 26 October 2024

Thank you Arun, that's great to hear.

4/5

Trustpilot

Good quality of service

I appreciated the regular feedback/follow up as I was looking for a new flat. Didn't find my new place with them but good quality of service overall.

Laurent · 28 June 2023

Agent replied · 26 October 2024

Thank you Laurent.

5/5

Trustpilot

An easy experience to find a place to live!

We’ve had a positive experience with Keatons Bow.

Myan · 24 September 2025

5/5

Trustpilot

Great Staff

Helpful and thoughtful staff from beginning to end, from Oscar to Natalie, everyone did their best to keep me up-to-date and everything flowing on-time.

Josh · 12 September 2023

Agent replied · 26 October 2024

That's great to hear, thank you Josh.

5/5

Trustpilot

Very helpful at every stage of the…

Very helpful at every stage of the process

Molly · 5 August 2024

Agent replied · 26 October 2024

Thank you Molly.

5/5

Trustpilot

Great service!

Lauren at the Deptford branch has been extremely helpful throughout the whole process and has made moving in a pleasant and easy experience. Would highly recommend and very happy to be working with Keatons!

Monika · 31 October 2022

Agent replied · 26 October 2024

Thank you for your kind review Monika.

5/5

Trustpilot

Great service in finding a new tenant…

Great service of Mark and Natalie in finding a new tenant in my flat!

Frank · 15 April 2024

Agent replied · 26 October 2024

Thank you Frank, that's great to hear.

5/5

Trustpilot

Great Service

Spoke with Mark who helped us massively would highly recommend!

Marie · 28 June 2024

Agent replied · 26 October 2024

That's great to hear, thank you Marie.

5/5

Trustpilot

Excellent experience working with…

Excellent experience working with Alessandro. Really helped with the process of onboarding new tenants. Would definitely recommend.

Ingrida · 8 February 2024

Agent replied · 26 October 2024

Thank you Ingrida, that's fantastic to hear.

5/5

Trustpilot

Great experience

Natalie Craddock dealt with the tenancy process in a very professional and efficient way. She was responsive to all questions and we got everything sorted in great time :) Thanks

Charlie · 6 March 2023

Agent replied · 26 October 2024

Thank you for your kind review Charlie.

5/5

Trustpilot

Renting Experience

I rented my new place and Justine and Natalie where very helpful and supportive throughtout the process. I was very happy with how they handle it

Gab · 30 June 2023

Agent replied · 26 October 2024

That's great to hear, thank you Gab.

5/5

Trustpilot

GREAT PROFESSIONALS

I have just sold a property through Keatons and the experience was very positive.They are professional and attentive. Highly recommended

Nuria · 29 November 2023

Agent replied · 26 October 2024

Thank you for your kind review Nuria.

5/5

Trustpilot

The service is so professional and…

their service is so professional and our agent(Gosia) is really nice and effective.

Jammy · 21 July 2025

5/5

Trustpilot

OJ from was very friendly throughout…

OJ from was very friendly throughout our interaction. Gave us great advice and helped us with getting a mortgage . We really like Deptford and hope to get our first home with him. Thanks Keatons

OJ · 18 August 2022

Agent replied · 26 October 2024

That's fantastic to hear, thank you Oscar.

5/5

Google

We have just rented a flat with Keatons Shoreditch and we are very happy with the customer service so far! Catherine our lettings agent was so helpful and organised and really keen to help us throughout the process! Emails and calls were replied to quickly and efficiently and we would use Keatons again.

Martine · 27 October 2015

Agent replied · 24 October 2024

So pleased you are happy with our customer service and hope we will be able to deliver this consistently with anything you need in your new home. Enjoy your new home! Best wishes, Kate.

5/5

Trustpilot

Renting made effortless!

Grateful for Billy’s guidance throughout the entire flat renting journey, ensuring a seamless experience and helpful assistance at every step.

Guus · 21 November 2023

Agent replied · 26 October 2024

Thank you Guus, that's great to hear.

5/5

Trustpilot

five stars

All moved into our new apartment - Rose at Keatons was super helpful, and helped the process run as smoothly as possible.

PP · 3 October 2023

Agent replied · 26 October 2024

That's great to hear, thank you for your review.

5/5

Trustpilot

Grateful to be assisted by Oscar Pace

Grateful to be assisted by Oscar Pace! He has been extremely helpful in our research.

Rafailia · 8 March 2024

Agent replied · 26 October 2024

Thank you for your kind review Rafailia.

5/5

Trustpilot

Sean and Scott at Keatons were helpful

Sean and Scott at Keatons were helpful, efficient and made the process straightforward.

Will · 16 April 2024

Agent replied · 26 October 2024

Thank you Will, that's great to hear.

5/5

Trustpilot

OJ Aksu Keatons Shoredich

OJ Aksu! Thank you very much for your help and assistance before, during and after the process. 🙏🎄

Ahmet · 2 January 2024

Agent replied · 26 October 2024

Thank you Ahmet, that's great to hear.

5/5

Google

We've been finalising a tenancy agreement with Matthieu at Keatons. He's been friendly and responsive at every stage and great at helping us view the property/ answering any questions we may have :)

Amelia · 25 October 2022

Agent replied · 24 October 2024

That's great to hear, thank you for your review Amelia.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Keatons's Google reviews

Questions about Keatons Shoreditch

How many reviews does Keatons Shoreditch have?

Keatons's Hackney office has 1,672 reviews across three platforms: 237 on Google, 1 on Yell, 1,434 on Trustpilot (across the whole business).

What is Keatons Shoreditch's rating?

Keatons Shoreditch is rated 4.9 out of 5 across all 1,672 reviews, and 4.7 out of 5 on Google from 237 reviews.

Where is Keatons's Hackney office?

Keatons Shoreditch, 6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT.

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