Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery good experience securing and…
Very good experience securing and moving into a flat with Keatons. Charlotte Hill did a great job keeping us updated throughout the whole process!
Charlotte · 25 September 2023
Agent replied · 26 October 2024
That's great to hear, thank you Charlotte.
★★★★★ 5/5
TrustpilotAlessandro got us exactly the property…
Alessandro got us exactly the property we wanted and worked hard to make sure we got it.
Nick · 29 February 2024
Agent replied · 26 October 2024
Thank you for your kind review Nick.
★★★★★ 5/5
TrustpilotI have been dealing with Danielle Smith…
I have been dealing with Danielle Smith in the Lettings dept, Her responses are always instant and helpful . A great asset to the company
Richard · 25 August 2023
Agent replied · 26 October 2024
Thank you Richard, that's great to hear.
★★★★★ 5/5
TrustpilotJustine is the best!
She has made our apartment search super easy. Always great to have an estate agent like her.It has been an absolute pleasure interacting with her. Highly recommended!!
Arun · 1 July 2023
Agent replied · 26 October 2024
Thank you Arun, that's great to hear.
★★★★★ 4/5
TrustpilotGood quality of service
I appreciated the regular feedback/follow up as I was looking for a new flat. Didn't find my new place with them but good quality of service overall.
Laurent · 28 June 2023
Agent replied · 26 October 2024
Thank you Laurent.
★★★★★ 5/5
TrustpilotAn easy experience to find a place to live!
We’ve had a positive experience with Keatons Bow.
Myan · 24 September 2025
★★★★★ 5/5
TrustpilotGreat Staff
Helpful and thoughtful staff from beginning to end, from Oscar to Natalie, everyone did their best to keep me up-to-date and everything flowing on-time.
Josh · 12 September 2023
Agent replied · 26 October 2024
That's great to hear, thank you Josh.
★★★★★ 5/5
TrustpilotVery helpful at every stage of the…
Very helpful at every stage of the process
Molly · 5 August 2024
Agent replied · 26 October 2024
Thank you Molly.
★★★★★ 5/5
TrustpilotGreat service!
Lauren at the Deptford branch has been extremely helpful throughout the whole process and has made moving in a pleasant and easy experience. Would highly recommend and very happy to be working with Keatons!
Monika · 31 October 2022
Agent replied · 26 October 2024
Thank you for your kind review Monika.
★★★★★ 5/5
TrustpilotGreat service in finding a new tenant…
Great service of Mark and Natalie in finding a new tenant in my flat!
Frank · 15 April 2024
Agent replied · 26 October 2024
Thank you Frank, that's great to hear.
★★★★★ 5/5
TrustpilotGreat Service
Spoke with Mark who helped us massively would highly recommend!
Marie · 28 June 2024
Agent replied · 26 October 2024
That's great to hear, thank you Marie.
★★★★★ 5/5
TrustpilotExcellent experience working with…
Excellent experience working with Alessandro. Really helped with the process of onboarding new tenants. Would definitely recommend.
Ingrida · 8 February 2024
Agent replied · 26 October 2024
Thank you Ingrida, that's fantastic to hear.
★★★★★ 5/5
TrustpilotGreat experience
Natalie Craddock dealt with the tenancy process in a very professional and efficient way. She was responsive to all questions and we got everything sorted in great time :) Thanks
Charlie · 6 March 2023
Agent replied · 26 October 2024
Thank you for your kind review Charlie.
★★★★★ 5/5
TrustpilotRenting Experience
I rented my new place and Justine and Natalie where very helpful and supportive throughtout the process. I was very happy with how they handle it
Gab · 30 June 2023
Agent replied · 26 October 2024
That's great to hear, thank you Gab.
★★★★★ 5/5
TrustpilotGREAT PROFESSIONALS
I have just sold a property through Keatons and the experience was very positive.They are professional and attentive. Highly recommended
Nuria · 29 November 2023
Agent replied · 26 October 2024
Thank you for your kind review Nuria.
★★★★★ 5/5
TrustpilotThe service is so professional and…
their service is so professional and our agent(Gosia) is really nice and effective.
Jammy · 21 July 2025
★★★★★ 5/5
TrustpilotOJ from was very friendly throughout…
OJ from was very friendly throughout our interaction. Gave us great advice and helped us with getting a mortgage . We really like Deptford and hope to get our first home with him. Thanks Keatons
OJ · 18 August 2022
Agent replied · 26 October 2024
That's fantastic to hear, thank you Oscar.
★★★★★ 5/5
GoogleWe have just rented a flat with Keatons Shoreditch and we are very happy with the customer service so far! Catherine our lettings agent was so helpful and organised and really keen to help us throughout the process! Emails and calls were replied to quickly and efficiently and we would use Keatons again.
Martine · 27 October 2015
Agent replied · 24 October 2024
So pleased you are happy with our customer service and hope we will be able to deliver this consistently with anything you need in your new home. Enjoy your new home!
Best wishes, Kate.
★★★★★ 5/5
TrustpilotRenting made effortless!
Grateful for Billy’s guidance throughout the entire flat renting journey, ensuring a seamless experience and helpful assistance at every step.
Guus · 21 November 2023
Agent replied · 26 October 2024
Thank you Guus, that's great to hear.
★★★★★ 5/5
Trustpilotfive stars
All moved into our new apartment - Rose at Keatons was super helpful, and helped the process run as smoothly as possible.
PP · 3 October 2023
Agent replied · 26 October 2024
That's great to hear, thank you for your review.
★★★★★ 5/5
TrustpilotGrateful to be assisted by Oscar Pace
Grateful to be assisted by Oscar Pace! He has been extremely helpful in our research.
Rafailia · 8 March 2024
Agent replied · 26 October 2024
Thank you for your kind review Rafailia.
★★★★★ 5/5
TrustpilotSean and Scott at Keatons were helpful
Sean and Scott at Keatons were helpful, efficient and made the process straightforward.
Will · 16 April 2024
Agent replied · 26 October 2024
Thank you Will, that's great to hear.
★★★★★ 5/5
TrustpilotOJ Aksu Keatons Shoredich
OJ Aksu! Thank you very much for your help and assistance before, during and after the process. 🙏🎄
Ahmet · 2 January 2024
Agent replied · 26 October 2024
Thank you Ahmet, that's great to hear.
★★★★★ 5/5
GoogleWe've been finalising a tenancy agreement with Matthieu at Keatons. He's been friendly and responsive at every stage and great at helping us view the property/ answering any questions we may have :)
Amelia · 25 October 2022
Agent replied · 24 October 2024
That's great to hear, thank you for your review Amelia.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.