Trusted Agent profile · Hackney
★★★★★
1,738 reviews across 3 platforms
6-8 Great Eastern Street, EC2A 3NT, Hackney, EC2A 3NT
Keatons's office in Hackney, at 6-8 Great Eastern Street, is rated 4.9 out of 5 across 1,738 reviews on three platforms, including 296 Google reviews rated 4.8.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional and fought for our requests
Just began our tenancy and I'm very pleased with the new place. I want to say thanks to Oscar Pace, Steven Gadd and Elza Kapitanska for getting the apartment to the state we wanted it.Bow Office
Thank you Emil, that's great to hear.
5/5
TrustpilotGood property manager
I’ve used Keatons for over 7 years now. Always find them reliable. Corina Tohaneanu has been particularly good as a property manager: proactive, responsive and efficient.
Thank you William, that's great to hear.
5/5
TrustpilotGood service
Had a good service from Keatons in finding new tenants and all the administrative things arranged efficiently as always.Special thanks to Elza Kapitanska for an excellent job
Thank you for your kind review Angie.
5/5
TrustpilotGreat
Keatons have been great at quickly getting tenants into my flat and communicating regularly with me.Natalie Craddock and Justine Reynolds in particular have gone above and beyond, working hard to make the process even easier for everyone - thanks Natalie and Justine!
Thank you for your review, that's fantastic to hear.
5/5
TrustpilotKeatons are a solid agency
Keatons are a solid agency, operating in parts of London where, as a landlord, other agencies are not reputable. I have had positive experiences and appreciate their efficiency, responsiveness and transparency. In particular, I would like to flag my appreciation for Keatons' Head of Compliance, Cass Waples, one of the easiest and most professional people I have worked with. Cass helped recently with council inspections of my HMOs and subsequent remedial works.
That's fantastic to hear, thank you Ashim.
5/5
TrustpilotShout out to Luke Bull
I appreciate the help from Luke Bull from Keatons, who is helping me a lot in my current rental application. Luke is very responsive. We communicate via phone call, Whatsapp, and emails.
That's great to hear, thank you for your review Yi-Chun.
5/5
TrustpilotGosia was very helpful
Gosia was very helpful, and available to answer our queries.Thank you again
Thank you Jonathan, that's great to hear.
5/5
TrustpilotThank you Elliot
Thank you Elliot. We have had a fantastic experience so far. Elliot has been very help and quick to reply.
Thank you for your review Henry.
5/5
GoogleWe’ve had a great experience with Keatons so far! Marta has been incredibly friendly and helpful throughout the process. Would highly recommend!
Thank you Jizelle, that's fantastic to hear.
5/5
TrustpilotKeaton's have been great to deal with…
Keaton's have been great to deal with so far. Jay has been quick to respond to issues and very professional. Overall it's been a pleasant experience renting a property with them.
Thank you Tim, that's great to hear.
5/5
TrustpilotRent house
In our findings for a new home we came across Gosia and Justine. They were extremely professional, well organised, punctual and respectful throughout. They made the process straightforward, easy and stress free for us. They demonstrated their ability to respond quickly to inquiries, concerns and our questions!They showed excellent communication skills by keeping us informed each step we go through. We will definitely recommend them to everyone !!
That's fantastic to hear, thank you Elena.
5/5
TrustpilotGreat Experience-Bow Office
I've been renting a flat through Keatons for coming up to a couple of years. They have been excellent and I would not hesitate to recommend them. They have helped me with improvements to the flat as well as being extremely helpful with any issues that have come up. Each member of staff has been friendly and helpful, Billy Haspineall, the lettings manager at the Bow office, is excellent and I would highly recommend talking with him if you're looking to rent a property.
Thank you for your kind review Simon.
5/5
TrustpilotThank you
Working with Dean Ben-Yosef was great. Dean was always ready to help and very resourceful. I would definitely recommend. Thank you
That's great to hear, thank you for your review.
5/5
TrustpilotGurpreet has been in my flat to install…
Gurpreet has been in my flat to install a new boiler.He is very professional and very quick.I couldn’t believe he will finish so fast.I highly recommend him.Thank you Gurpeet!!!
Thank you for the kind review Timea.
5/5
TrustpilotGreat estate agency!
I briefly worked with Oscar on my search for a flat in London. I will definitely contact Keatons again in the future if I need to find another flat. Oscar was kind and helpful in my search, and thus I would definitely recommend!
Thank you for your kind review Hasmik.
5/5
TrustpilotExcellent service from Keatons
I have been using Keatons to manage my rental property for nearly 2 years. Their team provide excellent service, with timely communications and resolutions of all matters concerning the tenants, the account and the agreement. I recently welcomed a new tenant to my property. Keatons managed the whole transition from the previous to new tenants smoothly. Natalie of Keatons professionally executed the transition process, from searching, referencing, contracting, checking out/in and accounting. They saved me a lot of time. Highly recommended.
Thank you Hui, that's fantastic to hear.
5/5
TrustpilotStraightforward and low hassle letting
Just went through the process of finding and letting a flat with Billy from Keatons - was really straightforward, and he gives a good mix of proactive in giving you the information you need without being pushy. Would certainly recommend.
Thank you Ben, that's great to hear.
5/5
TrustpilotBig thanks to Charlotte for showing us…
Big thanks to Charlotte for showing us some properties, she was very polite and knowledgable of the local area
That's great to hear, thank you Jack.
3/5
TrustpilotIndividuals have been good; organisation a bit disjointed
Jay and Eliza were efficient and helpful in getting everything set up but communication and accuracy across the rest of the organisation is not so good (we have dealt wth a total of 7 people so far). Also, VERY IMPORTANT: do not use a 3rd Party service to solicit reviews that send me an email that begins:"Hello [Name], Thank you for choosing Keatons. ":-(
Dear Jonathan,Thank you for taking the time to write a review.We're disheartened to hear that the process has not been a smooth one and will be looking in to this.Also thank you for notifying us of the issue with the email you received, this too will be looked in to.We welcome and appreciate all feedback.
5/5
TrustpilotExcellent service
The lovely young lady from Keaton's in Bow showed us around several properties and was professional, engaged and informative throughout. Helen is a credit to the profession!
Thank you Andy, that's great to hear.
5/5
TrustpilotNatalie Craddock is my letting…
Natalie Craddock is my letting co-ordinator at Keatons and she has made the most recent tenancy transfer smooth and hassle-free. She has been very responsive both to the tenants and to me the landlord. Happy to work with and recommend Natalie.
That's great to hear, thank you for your review Maria.
5/5
GoogleI had a lovely experience with Mandy, she gave regular communication with great energy making the whole process speedy!
Dear Tyra, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
5/5
TrustpilotThank you Luke
Luke was helpful and very communicative during the process of both finding the property and renting, highly recommended
Thank you for your kind review Cherif.
5/5
TrustpilotCharlotte and Luke were highly…
Charlotte and Luke were highly responsive to our texts and emails, offering valuable and consistent support throughout.
That's great to hear, thank you Isha.
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