Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI emailed this useless company 3 times…
I emailed this useless company 3 times over a period of three weeks to inform them that one of their properties had a wildly overgrown hedge and garden that was making the locality look a mess, and also impeding foot and mobility scooter traffic on the pavement. They didn't bother to reply ,so I reported the mess to the city council and wished them good luck in ignoring their emails ! Hopefully the council will do the work and bill these clowns !
Customer · 23 July 2025
★★★★★ 1/5
TrustpilotLeaving flats on zoopla that have been…
Leaving flats on zoopla that have been unavailable for ages- really really annoying i hate you- sad that I can't harm your ratings more but you already have a terrible score
Alice · 1 September 2026
★★★★★ 1/5
TrustpilotI would strongly advise others to think…
I would strongly advise others to think twice before renting through this estate agent. When we signed our tenancy agreement, the property was advertised and agreed with included parking, which was a key factor in our decision to rent the flat.
Ella · 15 June 2026
★★★★★ 5/5
GoogleMy experience with Hunters was really good. There is always someone available to help you and support you. They find quick solution to any domestic issue.
Raz and Kirsten were very understanding and helpful. I was bit afraid going through the moving process, but they made it super smooth and comfortable.
I highly recommend Hunters. So far it is the best Estate Agency I have deal with in London.
Marion · 11 December 2017
Agent replied · 9 December 2024
Hi Marion Cocuau,
We`re really happy you had a great experience working with us. We look forward to working with you again!
★★★★★ 1/5
TrustpilotDo not use for rentals
Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.
Liz · 13 January 2023
★★★★★ 1/5
TrustpilotI would never ever used this Company…
I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!
Stephen · 28 October 2025
★★★★★ 1/5
GoogleI really wish I had the same experience with Hunters as everyone above. Mine has been dreadful: on the move-in day the apartment wasn’t cleaned and the furniture wasn’t removed, as was stated in the contract. When the wardrobes were removed - there was black mould across the whole bedroom wall. (I know this is the landlord’s responsibility, but the issue should have been solved before I moved in with all my belongings.) I had to ask 3 times for the inventory report, and after sending comments on the report, I’ve had to follow up 4 times in order to be able to sign the report, which I still haven’t 6 weeks after moving in. Also the agency/landlord owes me money for the professional clean that I was aloud to organize myself (which I’m thankful for). Also the state of the property is bad, I addressed it on the viewing but the agent told me this is normal. I’m new to London, so I believed him. After living here for a couple of months - I understand this is not the standard and shouldn’t be tolerated.
Arina · 10 December 2022
★★★★★ 1/5
GoogleThe most WORST experience I’ve meet ever. Hunter is a ROGUE agency.👎🚫🚫⁉️⚠️💔
🔥If you want to use their services, please prepare a lawyer to help you.✉️🔥‼️⚠️
1. BAD ATTITUDE
The staff who contacted us were very unprofessional.Bad attitude even though I pay expensive rent on time every month.
Include: HANG UP THE PHONE
(Not only didn't deal with their error, they hung up on me)
2.UNPROFESSIONAL SERVICE/OVERCHARGING !
Tried to make me pay fees that didn't exist. There are have no TV in this property, but they even not check any event in the check in list. Let me pay for the things it’s never exist. Also if I don’t want to pay , I have to give the evidence.
HOW TO PROVE SOMETHING THAT NEVER HAPPENED.✉️
Always super delay in dealing with all sort of issues.
After I move in , all the reports reply super late. When Hunters try to send us the stop renewal agreement,they even send a stuff to our home. But when we need help they said they can’t receive our email.
(Maybe Gmail doesn’t working in their computer LOL)
3.INVASION OF PRIVACY
Tried to open my closet when they showed new tenants. Other agency even don’t all me to take any photos when I visit an apartment with tenants.
They believe I have pet in the property coz I bring the cat trees from my already passed away cat. This is most saddest place.
Guang · 10 December 2022
★★★★★ 5/5
GoogleGokhan is a very professional person. I changed my mind after paying one week deposit. Gokhan under no obligation returned that money and offered other properties. I highly recommend Gokhan and Hunters Shoreditch Branch, London
Alamgeer · 10 December 2023
Agent replied · 9 December 2024
Thank you for your review, much appreciated.
All the best in your property search.
★★★★★ 5/5
TrustpilotProfessional Friendly service
Having sold several properties in the past, the service I have received from Emma Bell in Annan Dumfries and Galloway has been exceptional. With her 20 years experience in marketing properties, I found her advice and professionalism second to none.Very friendly, fully informed and as passionate as I am about my property.Her examples of similar properties was really helpful.
Customer · 8 May 2024
★★★★★ 5/5
GoogleWe recently purchased our first home through Hunters. It wasn't the most straight forward purchase however Polat was incredibly communicative and always had time to discuss over the phone and helped get the sale through as quickly as it was able to. For that we're really grateful!
Clarice · 10 December 2022
Agent replied · 9 December 2024
Thank you Clarice. As you said, it wasn’t the most straight forward purchase however, we hope you will be very happy in your new home. Always here to help.
★★★★★ 5/5
GoogleAysima has been very effective with viewing and offer process that followed - really efficient communicator. She is also such a warm and kind person that will make you feel instantly at ease :)
Yukari · 10 December 2023
Agent replied · 9 December 2024
What a fabulous review! Thank you for taking the time to write this, and we are pleased that you've had a great experience with Hunters Shoreditch.
★★★★★ 4/5
TrustpilotHunters Estate - Demi May
Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi
Indi · 15 July 2023
★★★★★ 1/5
TrustpilotJust shocked at how I have been treated...
Quite possibly the worst estate agents I have had the displeasure of dealing with. Took them 3 weeks to acknowledge that I was looking to rent, then after 2 viewings they didn't even tell me the landlord had decided to not rent the flats anymore. To add insult to injury they didn't even cross sell to show me other properties they have. I would like to say I am shocked but I am not. I will never use them ever... EVER!
Derek · 22 May 2025
★★★★★ 5/5
GoogleI have used Hunters for many years for lettings & sales and have always had an excellent professional service from their branch. The whole service relaxes me and gives me feeling of satisfaction as I know all aspects of lettings and sales are vigorously covered.
Aysima Celik who let my flat was very efficient, communicative and I was at ease throughout the whole process. I can always count on Raz & Polat for much needed advice when needed.
Desmond · 13 February 2024
Agent replied · 9 December 2024
Thank you for your wonderful review. We love working with you Desmond!
★★★★★ 1/5
TrustpilotTried to use twice but no one every rings back
Tried twice but no one every rings back.or follows up on enquiries. Once to rent a house and once to sell - 12 months apart.
AB · 4 September 2026
★★★★★ 5/5
TrustpilotI had an outstanding experience working…
I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience.
Janet · 26 March 2026
★★★★★ 5/5
GoogleAbsolutely outstanding service from the Hunters team. They went above and beyond to ensure that I got the right flat and I love it!
In this day and age true professionalism is hard to find and the Hunters team manage to display it with ease.
It is hard to find genuine people who care about finding you a property and even after you've moved in not forgetting you. A truly easy and stress free experience from start to finish. A BIG thank you to the Hunters team!
Iman · 10 December 2023
Agent replied · 9 December 2024
We really appreciate you taking the time to write a review on your experience with Hunters Shoreditch, and what a stirling review it is.
It was a pleasure to work alongside you to help you find your perfect home!
★★★★★ 5/5
GoogleI have been dealing with Hunters in Shoreditch for the last 14 years who look after my portfolio of properties. Up to this point, i was using another local agent who was struggling to achieve market value rents on my vacant properties. Within 2 days of instructing Hunters, not only did they rent my vacant property, they achieved 10% above what my previous agent suggested. I have not looked back since and have recommended them to many friends and family. A very proactive agent with friendly staff that go above and beyond.
Peyman · 10 December 2023
Agent replied · 9 December 2024
Hi Peyman, thank you for taking the time to write us such a glowing review!
We’re pleased to hear your experience with is always positive and enjoy having a great relationship with you!
★★★★★ 5/5
TrustpilotThe Amazing Sandra
I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)
Arshad · 2 August 2022
★★★★★ 5/5
TrustpilotMy brother and I contacted Hunters…
My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.
Cancer · 26 July 2022
★★★★★ 5/5
GoogleAysima was a lifesaver! She expertly guided me through the matchmaking process and found the perfect match for me despite the tight deadline. Thanks for making this journey a success!!!
Selin · 14 January 2024
Agent replied · 9 December 2024
Hi Selin, what a wonderful review.
We are so pleased you had such a positive experience with Hunters Shoreditch!
★★★★★ 1/5
TrustpilotViewed a rental property
Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever.
Darren · 14 September 2026
★★★★★ 5/5
TrustpilotI recently sold 3 houses with Hunters…
I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers
Anthony · 24 May 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.