Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a fantastic experience with Sam K., easily 5 stars. I expressed interest in a listing that had been posted that same day, and within a few minutes Sam had called me and arranged a viewing for later that day.
He was super friendly, approachable, and great to deal with throughout. I made an offer after the same-day viewing, which was confirmed early the next day thanks to how quickly everything was handled on Sam’s end.
The process was really smooth and efficient from start to finish. Sam was professional, responsive, and genuinely went above and beyond to help with any questions I had along the way.
I’d highly recommend reaching out to Sam if you’re looking for someone proactive and reliable! Thanks Sam!
Toshni · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words Toshni. We really appreciate you taking the time to share your experience.
It’s fantastic to hear how smoothly everything came together and that Sam was able to act quickly to secure your viewing and move things forward without delay. We pride ourselves on being proactive and responsive, so it’s great to know that came through.
I’ll be sure to pass your feedback on to Sam, he’ll be delighted to hear it!
Wishing you all the best with your new home, and if you ever need anything in the future, we’re always here to help.
★★★★★ 5/5
GoogleSam at Hunters Shoreditch was brilliant in helping me secure my one-bed flat. From the first viewing through to getting everything agreed, he was really on top of things and made the whole process feel much less stressful than it could have been.
He was always quick to respond, kept me updated throughout, and made sure everything moved along smoothly between myself, the landlord and the referencing process. It genuinely felt like he cared about getting the right outcome and making sure the flat was secured without any unnecessary delays.
Really appreciate all the help, Sam! I would definitely recommend him to anyone looking for a place in the area.
Michaela · 16 March 2026
Agent replied · 16 April 2026
Hi Michaela,
Thank you for such a thoughtful review, we really appreciate you taking the time to share your experience.
I’m delighted to hear that Sam made the process of securing your flat smooth and far less stressful. He works hard to keep everything moving and make sure communication between all parties stays clear, so it’s great to hear that came across during your move.
I’ll be sure to pass your kind words on to him, he’ll be very pleased to hear it.
Wishing you all the best in your new home, and if you ever need anything in the future, please don’t hesitate to reach out.
Best wishes,
Polat
Hunters Shoreditch
★★★★★ 5/5
GooglePolat and Raz at Hunters looked after our rental property in East London for 20 years. They have always been efficient, friendly and really helpful. This year they sold the property for us and dealt with the whole sale in exactly the same manner, as well as achieving a price we were very happy with! Thank you to the whole team for a very long relationship! And thank you to Lana too, who has also been a pleasure to deal with. Amanda and Paul
Amanda · 10 June 2025
Agent replied · 22 October 2025
Thank you so much Amanda and Paul for your kind words and for trusting us with your property over the past 20 years! It’s been a real pleasure working with you both. We’re so pleased we could help you with the sale and achieve a result you were happy with. I’ll be sure to pass on your thanks to Raz, Lana, and the rest of the team. Wishing you all the very best for the future, and thank you again for such a long and valued relationship!
Polat
★★★★★ 5/5
TrustpilotExcellent experience with Hunters
We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.
Joe · 8 June 2026
★★★★★ 1/5
TrustpilotOne of my worst experience buying a house from hunters
One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced
HQ · 24 February 2026
★★★★★ 5/5
GoogleWe have had a great experience with Hunters. Sam was so helpful during our viewing process - he went above and beyond to help us find suitable properties and book viewings in asap. He was very honest and personable, which put us at ease when placing offers on properties. Really recommend hunters!
Erin · 16 January 2026
Agent replied · 16 April 2026
Hi Erin,
Thank you so much for the lovely review, it really means a lot to us. We’re … More
★★★★★ 5/5
GoogleI was working with Sam from Hunters. I just moved to the UK two weeks ago. The experience was really really good! Sam was helpful, super responsive and we were able to find an apartment in not even a day! I am in the middle of signing the …
Alexander · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for the lovely review and welcome to the UK!
I’m delighted to hear Sam looked after you so well. Finding an apartment in … More
★★★★★ 1/5
TrustpilotRude, poor service - a must avoid for renters
Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!
Dominic · 10 January 2026
★★★★★ 5/5
GooglePolat helped us sell our flat and he really helped us a lot through this stressful sale. There was some issues caused by council with missing records and scaffolding and for a moment I thought it was going to be touch and go but Polat told …
Tamanna · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for this, I really appreciate you sharing it.
That sale definitely had a few “plot twists” (missing council records and … More
★★★★★ 5/5
GooglePolat and Gokhan were really helpful in finding a suitable buyer and getting the sale through in a challenging market. Their service at Hunters Shoreditch is much appreciated and recommended.
Mark · 9 April 2026
Agent replied · 16 April 2026
Thank you so much Mark, really appreciate your kind words.
It wasn’t the easiest market, but we’re glad we could help navigate things smoothly and get the right buyer in place for you. That’s always the goal.
It was a pleasure working with you, and we’re here anytime you need us in the future.
All the best,
Polat & Gokhan
Hunters Shoreditch
★★★★★ 5/5
GoogleI couldn’t have found my flat in London without the support of Hunters team. Irsa specifically was phenomenal, incredibly supportive, responsive, and patient while guiding me through the contracts and the overall rental process. As someone new to the UK rental market, I really appreciated how clearly everything was explained and how smoothly the process was handled.
I would absolutely recommend Hunters, and if you have the chance, ask for Irsa!
Ariel · 16 March 2026
Agent replied · 16 April 2026
Hi Ariel,
Thank you so much for the wonderful review. We’re really pleased to hear that your experience with the team was such a positive one, especially as you were navigating the UK rental market for the first time.
Irsa will be delighted to hear your kind words, she always goes the extra mile to make sure everything is clear and that the process runs as smoothly as possible. I’ll be sure to pass your feedback on to her.
Wishing you all the best in your new London home, and if you ever need anything in the future, please don’t hesitate to get in touch.
Best wishes,
Polat
Hunters
★★★★★ 5/5
GoogleWorked with Sam who helped me find and secure my new flat. He was very responsive and a great help during what is usually a stressful time!
Ananya · 16 February 2026
Agent replied · 16 April 2026
Thanks so much, Ananya 😊
We’re really glad to hear Sam made the process smooth and took the stress out of it, that’s exactly what we aim for. We’ll be sure to pass your kind words on to … More
★★★★★ 5/5
GoogleIrsah was absolutely incredible at helping us find a flat and with organising all the things that followed! Super lovely and efficient team!
Georgie · 19 March 2026
Agent replied · 16 April 2026
Thank you so much Georgie, we really appreciate your kind words!
It’s fantastic to hear that Irsah was able to support you throughout the process and help make everything run smoothly. I’ll be sure to pass on your feedback, she’ll be delighted to hear it.
Wishing you all the best in your new home, and if you need anything at all, we’re always here to help!
★★★★★ 5/5
GoogleAysima was lovely and has been so responsive and on it in terms of getting our offer through and all the information she needs. She ensured we were first come first served as we enquired early, and was lovely during the actual viewing itself too. A joy to connect with :) thank you Aysima!
Orla · 11 May 2025
Agent replied · 8 September 2025
Thank you so much for the lovely review! We’re really pleased to hear how well Aysima looked after you, she always goes the extra mile, and it’s great to know her efforts made a difference.
We’ll be sure to pass on your kind words to her. Wishing you all the best with the next steps!
Warm regards,
Polat & the Hunters Shoreditch Team
★★★★★ 5/5
GoogleGokhan was so helpful and lovely, really helped make flat hunting less stressful. Sam was also great and super helpful!
Bel · 26 March 2026
Agent replied · 16 April 2026
Thank you Bel, really appreciate you taking the time to leave this!
Flat hunting can definitely be a bit of a rollercoaster, so it’s great to hear Gokhan helped take some of that stress off, and that Sam was on hand to support as well. You were in good hands!
We’ll make sure they both see your feedback, it’ll mean a lot to them.
All the best with the move, and don’t hesitate to reach out if you need anything down the line.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Aysima Celik from Hunters Shoreditch. She helped me finding a really nice 1 bedroom flat in less then 24 hours. She showed professionalism, knowledge, and dedication that made the whole letting process feel like a breeze.
Communication was outstanding throughout. She was always there when I needed, promptly answering any questions I had and keeping me in the loop with every development.
In short, I can't recommend Aysima highly enough. If you're in need of a reliable, knowledgeable, and dedicated real estate agent who truly cares about your needs, look no further than Aysima at Hunters. Trust me, you won't be disappointed.
Sonia · 14 March 2024
Agent replied · 9 December 2024
Thank you so much for taking the time to write such a lovely review. We really do appreciate it and are so happy that you had such a positive experience with Hunters Shoreditch!
★★★★★ 5/5
TrustpilotExcellant service
Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.
Barbara · 1 June 2026
★★★★★ 1/5
TrustpilotAwful customer service
I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!
Jennifer · 25 July 2026
★★★★★ 1/5
Trustpilotillegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)
1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self
Ray · 21 September 2026
★★★★★ 5/5
GoogleHad a really great, stress-free flat hunting experience with Hunter’s! Specifically Sam who was super helpful and flexible with our requests, and just made the process so seamless with what could be a stressful time. An overall great guy to work with!
Moving into our new flat this week and feel good knowing Hunter’s will be able to assist should we need anything!
Zoë · 16 March 2026
Agent replied · 16 April 2026
Thank you so much Zoe, we really appreciate your lovely feedback!
We know how stressful flat hunting can be, so it’s fantastic to hear that Sam helped make the process smooth and stress-free for you. I’ll be sure to pass on your kind words, he’ll be delighted to hear them.
Wishing you all the best as you settle into your new home this week! And of course, if you need anything at all, we’re always here to help.
★★★★★ 5/5
GoogleAysima from Hunters Shoreditch has been so helpful in assisting me to find my very first apartment in London. She was always available to answer any questions or queries I had and was determined to help me find the right place for me. She was prompt, transparent and a friendly person to deal with. I will definitely reach out to her in the future again if I need a new place !
Sophie · 14 April 2024
Agent replied · 9 December 2024
Thank you for your wonderful review. We are pleased your experience with Hunters Shoreditch was a positive one!
★★★★★ 1/5
TrustpilotMy experience selling a property in the…
My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”
Lo · 27 June 2026
★★★★★ 5/5
GoogleCan't recommend Polat and his team enough, outstanding service from the outset. Would definitely recommend.
Andrew · 16 February 2026
Agent replied · 16 April 2026
Hi Andrew,
Thank you so much for the kind words, that really means a lot. … More
★★★★★ 2/5
TrustpilotPaul
At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done
Paul · 22 July 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
