Trusted Agent profile · Hackney
Verified
★★★★★
167 reviews across 1 platform
Hackney, N1 6DX
HR Noir's office in Hackney is rated 3.8 out of 5 across 167 reviews on 1 platform, including 167 Google reviews rated 3.8.
Tell us what you need and we'll put you in touch. HR Noir hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hackney.
No Sale, No Fees We understand that when you have decided to sell your home, it is not a small matter. At HR Noir we are well equipped to manage the sale of your most valuable asset. Our Sale Guarantee provides you with security that unlike many corporate chains, you will only pay if we sell your property. This allows you the freedom to worry less and carry on with the important matters in life. Book in a valuation today over the phone or via email.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
GoogleAll I can say is that I wish I had known about RMA earlier. They offer professional and impeccable service...swift to resolve complaints...simply second to none from my experience. Kurt, our housing manager, is just one of my favorite people to speak to. He makes us feel heard. Fiona's level of patience with us during the viewing was exceptional. Overall, my experience with RMA so far has been excellent.
5/5
GoogleReally staff very helpful and supportive.
5/5
GoogleI would definitely recommend AJ Home solutions for marketing the property. Jahid is an expert and knows what the client requirements are and always on the phone to help and answer any query. Any viewings conducted are well in advance via an email and backed up with a confirmation call few hours before the viewing.
5/5
GoogleHelpful and Informative. A good open attitude to customers
5/5
GoogleI let my property through AJ home solutions. the process was very swift and efficient. Due to covid the whole process was online which I wasn't very familiar with but they helped me at every stage. Mr Jahid is very professional and I would definitely recommend AJ home solutions.
5/5
GoogleGood professional and friendly service from Ioan Evans and Llinos Jones, very satisfied customer
1/5
GoogleTerrible agency. We are students here so they take advantage of us. No curtains in bedroom for first month. Both showers broke. Repairmen only came in when threatened with council action, in fact they rushed in 30 minutes before the council arrived. Broken cupboards, ants everywhere. Leaking ceilings with yellow liquid gushing through floorboards. This was our first ever rent but by God you'd have to mess up to get worse. Would put 0 out if 5 if there was an option.
1/5
GoogleAbsolutely awful company do not use them for housing. Have never responded to rat infestations in Garden. Dirty everything. Broken carpet treads and so many more. They are impossible to yet ahold of and Robin ignores emails.
5/5
GoogleHassan and the team were excellent in our last tenancy from start to finish
5/5
GoogleThe staff's were really cooperative and helped me and my friends in a really critical situation. All the documentation process were clear and systematic. Thanks to the team at Cowley Rd., especially Mr.Robin. Great Job!
5/5
GoogleBangor/Llanfairfechan staff Extremely friendly, went above and beyond what they had to do.
5/5
GoogleRobin has been very helpful throughout my tenancy - thank you!
5/5
GoogleBrilliant service from beginning to end from the whole team. Very professional with excellent communication. Thank you so much for making the house sale so easy from a distance. Jan ☺️🙏🏻 …
5/5
GoogleKurt has been great, responds to any issues quickly.
1/5
GoogleDisrespectful, condescending and disorganised staff that purposefully avoid accountability. If you’re communicating with this company, ensure there is a paper trail and avoid phone calls. They are unhelpful and highly unprofessional.
1/5
GoogleDid not acknowledge or respond to my enquiry re. Purchasing a property they have advertised on Zoopla. It is still advertised. Have messaged them 3 time's.. But no response. Looked at their website.. But it is not good or at all clear. I cannot phone them as I am atm deaf.
We are extremely apologetic for the service you received! We aim to respond to every enquiry within 24 hours at the latest, however as you can appreciate we have constant streams of enquiries coming in on an hourly basis. On this occasion your enquiry was missed amongst others and we apologise, we would love to assist you! If you would be so kind as to contact us again we would love assist you. Kind Regards HR NOIR
5/5
GoogleVery pleased with the level of service received. Jahid found a tenant even during the crovid-19 pandemic. I would highly recommend Jahid for his professionalism, honesty and integrity. I use Jahid for all my property portfolio, and would recommended to all landlords.
1/5
GoogleAbsolute disgrace of an estate agency. The list of issues is almost laughable at this stage. We are 5 weeks into our tenancy and still do not have a properly working shower, a window that we can open in the bedroom, a functioning washing machine, just to name a few. On the day of arrival I was shocked the see the level of dust that was left in the property (images attached), RMA refused to do anything about this and said it was down to us to clean, it was at this point we found out that we weren’t even provided with a hoover. It took them so long to provide us with one that I had to borrow one from the neighbour as I was waking up in the night coughing due to the levels of dust. The level of service has been appalling and I would strongly suggest against renting through RMA.
5/5
GoogleExcellent service! 100% recommended. All the procedures were easy and quick. Thank you so much, Silas, for your help with everything.
1/5
GoogleUnfortunately my own experience with this company has not been good. I am currently drafting up my second complaint letter as something really isn't sitting quite right.
1/5
GoogleBeen calling for over a week and no answer. Sent emails texts and left voicemails but no one gets back to you. I understand you can be busy at times but all the time is not understandable. I have dealt with many many estate agents and i know they experience large call numbers at a time but after a few tries you get through or they get back to you. Very bad service would not recommend
1/5
GoogleBeen calling for over a week and no answer. Sent emails texts and left voicemails but no one gets back to you. I understand you can be busy at times but all the time is not understandable. I have dealt with many many estate agents and i know they experience large call numbers at a time but after a few tries you get through or they get back to you. Very bad service would not recommend
5/5
GoogleJahid providee the best service I could possibly get as a landlord. Responses were quick and efficient at all the time with professional support. I would highly recommend the services provided by AJ Home.
1/5
GoogleWhat a poor excuse of a letting agent. I would give zero stars if possible. This letting agent quite clearly tried to take advantage of my household as we were students. They were very unresponsive and unprofessional during our tenancy. Following which they illegitimately tried to claim back on anything they could from our deposit. The house was below average in terms of cleanliness when we moved in, yet they are claiming a £350 cleaning fee despite it being in much better condition then when we moved in. It was very obvious they had no idea what state our property was in when we moved in, so make sure you have plenty of photographic proof but save yourself the hassle and avoid them.
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Tell us what you need and we'll put you in touch. HR Noir hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hackney.
