Trusted Agent profile · Hackney
Verified
★★★★★
167 reviews across 1 platform
Hackney, N1 6DX
HR Noir's office in Hackney is rated 3.8 out of 5 across 167 reviews on 1 platform, including 167 Google reviews rated 3.8.
Tell us what you need and we'll put you in touch. HR Noir hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hackney.
No Sale, No Fees We understand that when you have decided to sell your home, it is not a small matter. At HR Noir we are well equipped to manage the sale of your most valuable asset. Our Sale Guarantee provides you with security that unlike many corporate chains, you will only pay if we sell your property. This allows you the freedom to worry less and carry on with the important matters in life. Book in a valuation today over the phone or via email.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
4/5
GoogleIt's my third year with RMA now and so far the experience has been amazing! Even though I've had my shares of miscommunication in the past, my new property manager-Emily has been excellent. Recently we had an issue with our washing machine which was dealt promptly and in an efficient and professional manner. Emily has surely raised the bar high. Looking forward to more good times with RMA.
5/5
GoogleEmma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long …
Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.
5/5
GoogleSeher was amazing ! She was really great at ensuring all my questions were answered and she made the experience so quick and easy. Ben was also very helpful and communicated so well making it so much more easier for me. Thank you all :)
5/5
GoogleMichael was fantastic to work with from start to finish and seamlessly managed the entire process end to end to ensure everything kept moving. To be honest, the whole team were fantastic to work with and I would highly recommend them - thanks again!
Good afternoon, Thank you so much for your kind review. We’re happy to hear that Michael provided such good support throughout the … More
5/5
GoogleReally great team and genuinely kind people. Silas and Farhan were incredibly supportive; they helped me through a difficult situation and made my move-in smooth. I honestly couldn’t have asked for better service. As an international student, I faced a few challenges, but they were super reactive and always came up with helpful solutions.
5/5
GoogleFaultless 5⭐ service. From the initial phone call to completion day, DH have been brilliant. We mainly dealt with Tilly from the Bangor office, she's been amazing throughout the whole process. I would highly recommend them to anyone. Thanks again to Tilly and the rest of the team at DH. Jake & Beth
Thank you so much, Jake & Beth, for your fantastic review. We’re thrilled to hear that Tilly and the Bangor team made the whole process smooth from start to finish. Knowing you felt fully supported right through to completion means a great deal to us. Your recommendation is hugely appreciated, and we wish you every happiness in your new home here!
5/5
GoogleSimi was really helpful; nothing was too much trouble, a great viewing, very proactive in following-up, and in making things happen for us. I'm sure she will go far in her career.
5/5
GoogleBen Mortimore was quick enough to respond to my query. I called few times for the same query but he resolved it quickly. He is very professional and kind. Thank you Ben
5/5
GoogleThis was my first time renting a property through an agent, and I had an excellent experience with RMA. From the initial home viewing with Holly, who was friendly and informative, to the seamless handover and support from Silas Singh, the Letting Administrator, everything was handled efficiently and professionally. Silas was especially helpful and responsive throughout the process, which made the whole experience stress-free. I was also really impressed with the cleanliness of the property when I moved in, it was spotless and clearly well-prepared for new tenants. A big thank you to the RMA team for making my first rental experience such a positive one!
5/5
GoogleThanks for helping us find our new home in Bangor. The team were all welcoming and guided us well with all the processes that needed to take place. Thanks to Luke, Llinos and the rest of the team!
Thank you, Faith, for taking the time to leave such a lovely review. We’re so pleased that Luke, Llinos and the rest of our Bangor office team were able to make the process of finding your new home a welcoming and smooth experience. It’s wonderful to know you felt supported every step of the way. Wishing you many happy years in your new home, and remember we’re always here should you need any further property advice.
5/5
GoogleEllie was fantastic when we were selling our house. She kept us updated throughout and was always on the other side of the phone / or email if we had any questions or problems. Would definitely recommend
5/5
GooglePaul and the team at the Bangor branch provided exceptional service from start to finish. They were consistently available for advice and managed the selling process of my property both effectively and efficiently. I highly recommend them!
5/5
GoogleGreat experience with Jordan and Sam. Both were friendly, professional and very helpful throughout the viewing process. Would definitely recommend.
5/5
GoogleKarina Ruzaite was my check-in agent, she was lovely, friendly and went above and beyond! I emailed her with a problem about my boiler and she sent someone out the same day to get it fixed!
5/5
GoogleI’ve noticed a few negative reviews here, but based on my personal experience over the past three years, they don’t reflect the level of service I’ve received. In many cases, concerns seem to arise from deposit deductions due to damages, which is a standard and fair process followed by most letting agencies. From my side, everything has always been handled with complete transparency and professionalism. There are no hidden charges, and all terms are clearly explained from the beginning. As long as expectations are met, the process is smooth and straightforward.
5/5
GoogleI highly recommend this property rental service to both students and working professionals in the Oxford area. Having stayed with them for the past three years, I can confidently say they have been consistently outstanding in every aspect. What truly sets them apart is their efficiency and reliability, any issues are handled promptly, usually within 48 hours, which gives great peace of mind. The entire process, from move-in to move-out, is completely transparent. There are no hidden fees, no unexpected charges, and everything is clearly communicated from the start. A special mention goes to Hasan, the Operations Manager, and Robin, who have both been incredibly helpful, professional, and approachable throughout my stay. Their dedication to customer satisfaction really makes a difference and creates a stress-free living experience. It’s rare to find a property service that maintains such high standards consistently. I’ve had a smooth, hassle-free experience over the years, and I wouldn’t hesitate to continue with them. I’m already looking forward to booking with them again next year. Highly recommended to anyone looking for a trustworthy, efficient, and transparent rental service in Oxford!
5/5
GoogleI'm quite surprised by the negative reviews as my experience so far has been nothing short of excellent (moved into their property recently). Emily, who is responsible for this property, is very friendly, responds to questions and requests immediately, and is super helpful in general. Quite a few things were not ideal and they got addressed right away. In fact, things got fixed of which I wasn't even aware that they were broken. So far, I'm super happy with RMA!
5/5
GoogleLlinos and the team were so helpful with our move. They made a usually stressful event stress free. Happy to answer any and all questions we had, with fast responses and phone calls where needed.
Thank you, Sally, for your lovely feedback. We’re delighted to hear that Llinos and the Bangor team were able to make your move feel smooth and stress-free. Quick communication and clear answers can make all the difference during such a big step, so it’s wonderful to know you felt so well supported. Wishing you every happiness in your new home!
5/5
GoogleI am happy I got the chance to view a property today . Thanks to Jordan
5/5
GoogleI was a first time buyer and they made everything really clear and easy. Great service and I would definitely use again. Tilly was amazing, very quick to answer emails.
Thank you, Charlotte, for your lovely review. We’re delighted to hear that your first home-buying experience felt clear and straightforward with the help of our Bangor team. Tilly will be so pleased to know her quick responses and support made the process easier for you. Buying your first property is such an exciting step, and we’re thrilled we could be part of it.
5/5
GoogleJordan was great, very helpful and quite patient. Happy with his services
1/5
GoogleAn absolute disgrace, Rma will try and defraud you and steal your deposit. Silas Singh lied about having cleaning and repairs done tried to deduct £800 after I paid for a cleaner for a house that was a state when I moved in. He refused to even let me start the deposit dispute process so it took me nearly 4 months to get my deposit back. There are many other reviews stating the same. Avoid Rma at all costs.
2/5
GoogleThis property company has some staff that are very rude, unorganised and also liars. Make sure you keep communication with them on email or text, so that it's on record. Kurt was not very helpful, he was condescending, and will not allow one to speak. He needs to be trained, in customer service and effective communication.
5/5
GoogleSelling my property has been quite a long and painful journey. The support and care from the team especially Nia has been invaluable
Thank you, Susan, for your kind words. We know selling can sometimes be a difficult and emotional process, so we’re really pleased that Nia and the Bangor team were able to provide the support and care you needed along the way. Your feedback means a great deal to us, and we’re glad we could help you through the journey. Wishing you all the very best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. HR Noir hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hackney.
