Foxtons Stoke Newington reviews in Hackney

★★★★★ 1/5

Trustpilot

Horrible end of tenancy cleaning

We had our old apartment managed by Foxtons and booked an end of tenancy cleaning through them. They did such a horrible job despite charging an exorbitant amount. We now have to deal with our landlord to get our deposit back and will never recommend anyone ever using their services

Maanvi · 22 June 2024

★★★★★ 1/5

Trustpilot

Serious data concerns

I’ve had an extremely concerning experience with Foxtons involving repeated inaccurate processing of my personal data over an extended period.

Ce · 14 May 2026

★★★★★ 1/5

Trustpilot

62d Stanhope Gardens

Rented an appartment with foxtons at Standhope Gardens 62d Standhope gardens! After I found out that there were prostitutes residing before and that the bathtub collapsed 1 year ago and the wall crushed! Also, it was full of rats!

Vladdy · 9 December 2025

★★★★★ 5/5

Trustpilot

Service surpasses their competitors

I've used multiple agents over the last 15 years and I've never left a review online. The help that Foxtons team have given me has far surpassed any of their competitors that I've experienced. While their online portal is brilliant for storage of important documents, their staff are also quick to pick up the phone to support in a kind and efficient way. This is especially useful for tenant handovers. Am so please with their service.

Fruitmonkey · 25 September 2024

★★★★★ 5/5

Trustpilot

Exceptional service

I engaged Foxtons for property management service, and I am thoroughly impressed with their level of professionalism and expertise. From the initial consultation to the final delivery, Season exhibited exceptional attention to detail and a deep understanding of our needs. Season’s communication was consistent and clear, ensuring that we were always informed of the project's progress. The quality of the work delivered exceeded our expectations, showcasing their commitment to excellence and customer satisfaction. Despite a few minor delays, Season handled everything efficiently and effectively, providing solutions and maintaining a high standard of service throughout. We highly recommend Foxtons for anyone seeking reliable and high-quality professional services

Na-Loretta · 19 July 2024

★★★★★ 1/5

Trustpilot

Foxtons is based on series of lies if you go mortgage

Foxtons is based on series of lies, if you obtain mortgage based on their assurances(lies), you lose valuation fee, solicitor fees and other fees, and you are going to be ditched legally, very very careful when handling with them zero ethics, also they force you to go with their recommended solicitors unless you go with them your purchase will be under threat(that is what foxtons indirectly tells you, unless you are corrupt like them, you will be cheated)

Customer · 21 August 2024

★★★★★ 5/5

Trustpilot

Lauren Bungisa - the most supportive & helpful property manager we've had in our 2-year tenancy

Our experience with Foxtons in general has not been the best - inventory given to us a week after we've moved in, damaged items missed off the inventory such as our fridge not working and balcony door broken, not knowing who the utility suppliers were, incorrect information given to us regarding what bills we were paying, frequent turnover of property managers so it's always someone new who doesn't know what's going on with the property and previous agreements so it's a lot (I mean a lot) of back and forth. It's been a mess.In the midst of all this, it was only Lauren who made us feel her genuine concern and was chasing up our concerns with both landlord and building managers (re: broken lifts, bills). She's chased things up even when we have not thought to do so, she's brilliant! It's a shame we've only had her in the last quarter of our tenancy.

Nira · 16 July 2024

★★★★★ 5/5

Trustpilot

Amazing! Great Service

I had a viewing the same day I reached out and got my apartment sorted out and moved into it in less than a week. Shout out to Abass from Foxtons for making things so smooth.

Oluwatosin · 2 May 2024

★★★★★ 5/5

Trustpilot

5 stars, brilliant

Fatima and the team around her (Nyvan and co.) have been briliant. Not just highly responsive but incredibly understanding, listening to my needs and responding in a considered positive, helpful and highly motivating way. Highly highly reccomend.

Katherine · 13 April 2024

★★★★★ 1/5

Trustpilot

If you want to be treated with pity

If you want to be treated with pity - this is your agency. An agent tilted their head and explained to me in a condescending manner that there is nothing within my budget (despite having multiple properties advertised online in my budget). I was made to go to their office and the most they did was show me a video of a property in an area I have never been to and never considered. The argument for me to like the property was "A doctor and his wife live there". Waste of time.Found a property below my budget within a week.

Mariya · 13 July 2024

★★★★★ 5/5

Trustpilot

Jean was very friendly and found a good…

Jean was very friendly and found a good balance between following up professionally but was not pushy at all. She’s an asset to the company without question.

Adrian · 30 September 2024

★★★★★ 5/5

Trustpilot

Ellis was amazing!

Ellis Osei-Wusu was extremely helpful and professional! He really took the time to answer my millions of questions regarding the lettings process and was so happy to help.

Ashleigh · 13 September 2024

★★★★★ 5/5

Trustpilot

Thank you to Adonis!

Thank you to Adonis for giving me fantastic and speedy advice. He is great and friendly to work with, he works his best to help you meet and achieve your plans and aims. 5*

Sarah · 30 May 2024

★★★★★ 1/5

Trustpilot

Landlord, letting through Foxtons.

I let a flat in Fulham through Foxtons. This is what they have charged me over the past four months

CJR · 5 May 2026

★★★★★ 1/5

Trustpilot

Terrible Service

Having arranged a time with the Stoke Newington office which they confirmed by email and I confirmed by telephone on the morning of the appointment. The valuer didn’t bother turning up for the meeting or inform me that he was somewhere else completely and had no intention of turning up!! Appalling experience and a wasted hour of my life! The irony of it; after loads of junk mail and cold calls, they don’t meet me when I finally succumb.

Tom · 17 July 2024

★★★★★ 5/5

Trustpilot

I would like to especially thank Zaid…

I would like to especially thank Zaid and Ayanda on their great teamwork and swift action on completing the new tenancy on my property.. *

Miss · 16 October 2024

★★★★★ 5/5

Trustpilot

Fantastic Agency for Lettings

Fantastic Agency for lettings. Back in 2019 Eric Tarmulis found my wife and I the perfect property to rent at the time, this was managed by foxtons over our 5 year stay with excellent service. Now that our landlord decided to sell we went back to Eric to find our new place and he's been incredible in finding places that would suit us due to his experience with the royal arsenal estate. He actually found 3 places that would be great for us, but due to landlords being less than helpful the first 2 fell through, but the final one is the best of the lot and he helped negotiate a fair price locked for 3 years. Now we have another 3 years at least managed by foxtons and could not be happier.

Customer · 18 June 2024

★★★★★ 4/5

Trustpilot

Excellent Moving Out Experience

Hidaya has been an absolute star, assisting our moving our process. Despite of her being new within the organisation, she has been efficient, helpful and highly professional. She really made the whole process stress-free.

Miss · 8 May 2024

★★★★★ 1/5

Trustpilot

Moved to property

Moved to property, was lied to about the owner wanting me to be his tenant by one staff member, property was not cleaned (filthy) not unfurnished, over 50 visible acre raw plug holes in walls, broken windows, broken taps, mould in bathrooms, a nightmare under the shower tray, everything was terrible, I asked if there was anyway I could not take the flat - foxy is said no in a contract - basically no rights as tenant,Spent 2 weeks cleaning and putting right, foxtons gave some spill about brilliant landlord - complete nonsense, been charged full rent, paid 5k + to get a flat & had to clean someone else’s dirty toilets, kitchens etc etc, remove rubbish - complete nightmare, the inventory by Storm inventories was a complete lie - made the flat out to be clean which made me liable for the mess - I sent over all the photos and now the inventory is getting amended - what a joke, don’t rent of Foxtons because you are not guaranteed as promised a professional cleaned place, the staff tell lies about how they property manage, they take your money and leave you in the dirt… literally… I’m hearing similar stories and seeing similar reviews, plus same experiences with their contractors who are unprofessional. After seeking further information I was within my rights to not move in, but Foxtons had categorically told me I had to, check your tenancy and don’t take the place if it is not 100% correct.

Mike · 10 August 2021

★★★★★ 1/5

Trustpilot

Colossal waste of time, completely unprofessional

Foxtons will act like a beacon of professionalism when you first get in touch, arranging multiple viewings in your price range, and offering to transport you around various properties, but when you actually get round to said viewings, you quickly realise what a sloppy, unprofessional and uncourteous service you're dealing with.The first big bugbear for me was the fact the estate agent kept answering calls during our viewings, and spent a vast portion of the viewing times talking to other clients, which we found incredibly impolite and lacking in professionalism. To the point that he would suddenly stop talking to us mid-conversation to attend to his calls, no apology given. Yes, I get that estate agents are busy people but this behaviour left us feeling like a bit ridiculous and like we were a complete non-priority. This was our viewing time, which we'd taken time out of our work schedules for, so I would have expected a more attentive and respectful service.Then there was the issue of trying to place an offer on a flat, which was provisionally accepted...only for us to be completely ghosted by the landlord a few days later. The day after the landlord agreed to our offer, we still hadn't heard anything back from Foxtons, and chased it up, only to be told that the landlord "wasn't answering their calls or emails". We contacted them the next day and were told the exact same spiel. It then got to four days later and we still heard nothing. We told Foxtons that we could read the writing on the wall, and would appreciate some firm confirmation that we need not waste any more time holding out for the landlord. Their response was basically "yeah, I wouldn't bother if I were you" along with an attempt to foist a different, rubbish and overpriced flat no one else onto us. We then found a couple of other flats we liked the look of and asked to arrange viewings for one. Foxtons arranged a viewing for us, only to cancel on the morning of the viewing, at very short notice. They told us that property had already been let out for a couple of hundred pounds more than originally advertised. This transpired to be a lie as we saw the property still being advertised for another few days, but at 1k more than the original price! They also went completely silent about the two other flats they had allegedly arranged to show us and basically ended up ghosting us. Not sure what the hell Foxtons were playing at there, but we didn't appreciate their dishonesty and appalling lack of professionalism.In short, don't waste your time with Foxtons unless your stinking rich because they couldn't care less otherwise.

Londoner · 12 June 2024

★★★★★ 1/5

Trustpilot

Full of spam listings

When you search for short let in central london, half of the listings are foxtons listings. And the guy who deals with short listings answer all enquiries the same way.Oh thats gone but we have this. Their available offerings are never good value when compared to their fake listings.This is not a single listing experience. Maybe 10s of listings I had the same response. Its always the same for months.Basically I try to avoid their listings always due to this experience.I do recommend people looking for a place to rent simply discard their listings to not to waste time.

Onur · 10 June 2024

★★★★★ 5/5

Trustpilot

Great International Service

Hi from Canada, I now live abroad but thank you to Isaac Monteiro who is available early and late to help me out! He stays behind to ensure a suitable time to converse, greatly appreciated.

Alran · 15 April 2024

★★★★★ 5/5

Google

Nasim was extremely helpful, gave my partner and I an informative viewing about the property and the area. She's also made sure to keep us updated when any other properties that suit our search come on the market. One of the best experiences I've had with an agent, I'd recommend to anyone looking to rent.

Helena · 24 October 2022

★★★★★ 5/5

Trustpilot

Thank you Emi Mustafa

I really appreciate the efforts, the professionalism, the persistence from Emi. Conversations with Emi started early and it feels nice. He was never pushy. He shared his market reading. When the job kicked off he was really into it. Despite a challenging market he wasn't giving up (a lot of agents do). The communication from him had always been straightforward, short and concise, logical. Unlike many agents who simply relay the price or market pressure, Emi acted like a real trade man who has his own professional judgement and understanding based on trade knowledge and experiences. I didn't end up the deal with Emi, which was a shame, as lots of factors play a role in such a deal. But I respect agents like Emi, and would like to rate him for his help. Strongly recommend.

Meryl · 7 June 2024