Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotSatisfied Customer
Very convenient way of managing the legalities of my house purchase as almost all could be done online via secure portal. This made the process very speedy and meant that I could track the progress of the sale easily. Staff assigned were very accessible and responsive. Overall the sale progressed smoothly and within my required timeframe so very happy with the service provided.
RHB · 12 October 2020
Agent replied · 16 October 2024
Dear RHB, Wonderful to hear that you had a smooth and speedy transaction and are happy with the service provided. Our online portal is great way to keep track of what's going on so very pleased that liked it. Thanks so much for your review. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotVery efficient
Very efficient, friendly and quick to respond. We were able to be in contact with our legal team at short notice, and we appreciated the weekly updates that kept our transactions moving along at a good, regular pace.
Lois · 11 November 2023
Agent replied · 15 October 2024
Thank you very much for this glowing review Lois! We are so pleased to hear that everyone you worked with were efficient, friendly and quick to respond. We're always here if you need us again.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotI had a really great experience with…
I had a really great experience with this firm when buying a house recently. Weekly updates, a secure client 'portal' which meant that all my communications with them were easily accessible and they were really efficient. I didn't have to chase them once. Even the estate agent said he was recommending them to people because of the ease of communication.
Charlotte · 19 June 2021
Agent replied · 15 October 2024
Dear CharlotteThank you so much for your feedback - it means a huge amount and lifts the team at what is really a challenging time. I know that Roksana and Neera will be delighted to see this.The whole team is focussed on helping people move and trying to reduce as much stress as possible, so I'm really pleased to see that we got you to completion within the timescales you were looking for.Hope you and Ann are happy in your new flat!Peter AmbroseManaging Director
★★★★★ 5/5
TrustpilotThe smoothest house purchase…
The smoothest house purchase experience.You hear real horror stories about conveyancers but the Partnership made my house purchase so smooth. The online portal makes it really easy to track process, keeps all the documents and finance in one place. They were always contactable by phone if needed as well. Already recommended to a few friends?
Stephanie · 11 April 2022
Agent replied · 15 October 2024
Thank you so much for taking the time to leave us a review, Stephanie. Delighted you had such a great experience, Amna and Alex will be pleased to hear it. Grateful for your recommendations and happy to help. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotFabulous service throughout…..efficient…
Fabulous service throughout…..efficient & always responsive. They did a lot of chasing for other people in the chain who were not doing anywhere near as much work! So thank you to them for really helping and going the extra mile.
GW · 19 September 2023
Agent replied · 15 October 2024
Gillian - thank you very much for this fabulous bit of feedback! It's amazing to hear about our team going the extra mile for our clients and I know Mandeep and Patrycja will be delighted to read your lovely comments.We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotJust excellent! Brilliant communication and online portal
Just excellent! Brilliant communication throughout my buying process. I received an update weekly, my messages were always responded to quickly and the online portal was so useful. As a first time buyer, the process of buying was a bit daunting but everyone I spoke to from The Partnership was very friendly and helpful. Thank you very much!
Ellen · 20 December 2021
Agent replied · 15 October 2024
Dear Ellen,Thanks so much for your lovely review - Buddhima and the team will be delighted to hear it. Congratulations on your first purchase, we are so pleased to hear that communication was brilliant throughout and that you found the portal so useful. Always happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotI am very satisfied with the service…
I am very satisfied with the service provided to me by The Partnership.
Janet · 29 January 2025
Agent replied · 16 October 2024
Thank you for the kind review, Janet! We're very happy to hear that you have had a great experience working with our team!Thank you again, and please don't hesitate to reach out if we can help further.Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotBrilliant all the way through
I can’t recommend the Partnership enough - they have made both the sale and purchase process easy, speedy and smooth from start to finish. They are always contactable and their online portal makes it super easy to ask questions and review any queries etc. absolutely the best conveyancing solicitors I have used.
Leena · 18 August 2022
Agent replied · 15 October 2024
Dear Leena, Thank you so much for your lovely review. We are delighted you had such a great experience throughout the process of your sale and purchase and were happy with the service you received from Hirakshi and the team. Grateful for your feedback and always happy to help. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotFirst class service
I have nothing but praise for The Partnership. They were absolutely fantastic with regards to the sale of my mums flat. I received weekly updates on how things were progressing and everyone I spoke to was so helpful. They made the whole process easy to understand and all went very smoothly from beginning to end.Would definitely recommend.
Jane · 13 December 2021
Agent replied · 15 October 2024
Dear Jane,We are so glad to hear you had such a pleasant experience with Buddhima, Sana, and the team - they will be delighted to hear it. Thank you so much for your review and grateful for your recommendations. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotGreat experience throughout
Great experience throughout. The lawyers were always keeping me well informed about different stages of the transaction, explaining all the steps clearly
Pavel · 14 September 2024
Agent replied · 15 October 2024
Pavel - thank you for taking the time to leave us a review! We're happy to hear that the process was explained well for you and that you were well supported through your purchase. We always want to be reachable in case of any queries or questions regarding the process, so we're glad we were able to be thorough in this case!We're always happy to help!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotThe speed and professionalism of The…
The speed and professionalism of The Partnership was second to none. Easy to use online dashbaord which was great. I would highly recommended to anyone who is time short. Brilliant.
Angie · 24 April 2024
Agent replied · 15 October 2024
Thank you kindly for your lovely comments Angie! It's fantastic to hear that you have found your legal team to be so quick and professional throughout your transactions, I know they will be delighted to read your review.We're thankful for your recommendations and are always happy to help!Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotThe Partnership strategy for everything…
The Partnership strategy for everything to be online is great and they keep you up to date on weekly reports. They are always at the end of a phone or email and reasonable on cost. this is my third house sale with them and they have never let me down.
Leigh · 2 November 2022
Agent replied · 15 October 2024
Thank you so much for your great review, Leigh.We are so pleased you've had another great experience with us and felt in good hands - Paul and the team will be delighted to hear it. Happy to help and here if you need us. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotThe best thing about being the…
The best thing about being the Partnership's customer is ability to see the progress of the transaction in the online cabinet and get regular updates. Plus great transparency about statements, fees and payments.
Ms · 22 February 2024
Agent replied · 15 October 2024
Thank you very much for this fantastic review Vera! We're so pleased to hear that you loved our Client Portal. It's such a useful tool for staying up-to-date throughout your transactions.We're always here if you need us again in the future!Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotOnline portal with regular secure…
Online portal with regular secure updates. Helpful staff at the end of the phone with prompt advice and support.
A · 30 October 2024
Agent replied · 1 November 2024
Thank you for your kind review, Andrew! We're glad to hear you had a great experience with our team, and that you found our portal useful!Please don't hesitate to get in touch if you need anything else!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotIt’s a bit difficult to write this…
It’s a bit difficult to write this review … for my first house sale in over twenty years, I barely knew anything was happening it was so smooth! It’s supposed to be a stressful experience but these guys made it anything but. Having the portal was a big selling point for me. Thanks!
David · 21 June 2022
Agent replied · 15 October 2024
Thank you for your great review, David.We are pleased to hear the process of your sale was so smooth and that you liked our online portal. The team will be delighted. Always happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotSuperb communication and excellent…
Superb communication and excellent service. Thankyou for all of your help
J · 19 February 2025
Agent replied · 16 October 2024
James, thank you for leaving us a review! We're glad to hear you had a great experience working with us!Please don't hesitate to get in touch if we can help in the future!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotI'd give more stars if I could!!!
A good friend recommended we use the Partnership to sell our property and going forward it was the best decision ever! They are professional, extremely helpful, organised and efficient. I would thoroughly recommend them to anyone who wants a easy and quick completion. We're now in the final stages and things could not have gone more smoothly. A big thank you to all the team!! Absolutely amazing company.
Em · 18 December 2017
Agent replied · 16 October 2024
Dear EmThank you very much indeed - what a wonderful comment !Really pleased that we were able to help you and our completion process (often the most overlooked and stressful part) worked well.Have a great Christmas and thank you again.Peter AmbroseManaging Director
★★★★★ 5/5
TrustpilotWe were very pleased with everyone we …
We were very pleased with everyone we dealt with at The Partnership during the sale of our flat in London. They were very competent and thorough throughout the whole sale process. Their communication is quick and friendly. We would have no problem at all recommending them and will definitely look to use them again in the future when needing quality conveyancing. Thank you to everyone at The Partnership!
T · 11 December 2017
Agent replied · 16 October 2024
Good afternoon Mr KaralusThank you so much for taking the time to leave us a lovely review on Trustpilot. I will make sure to pass your thoughts on to your legal team. I am delighted that your experience with The Partnership has been so positive and we were able to help you achieve your property goal.Do please let me know if I can be of any further assistance at this stage and I hope to maybe work with you again one day in the future.In the meantime with all kind regardsChantal
★★★★★ 5/5
TrustpilotIt’s was nice working with partnership…
It’s was nice working with partnership limited, good communication and make information easy to understand and follow. Always available to help and support.
Abiola · 22 August 2024
Agent replied · 15 October 2024
Abiola - thank you for the lovely review! We're glad to hear that the process was made easy for you, and that our team were able to support you effectively. We always want to be as close to our cases and clients as possible to give a really personal experience, and it's amazing to hear that was the case here.We're always here to help!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotA reassuring presence throughout
I will continue to use The Partnership on all future matters. I thoroughly recommend their excellent work having used them as a buyer and seller. The online portal is brilliant with every message tracked and documents easy to locate and upload, however the staff are the greatest asset to the company. They clearly know what they are doing and are easy to reach and highly competent.
Clem · 14 May 2019
Agent replied · 16 October 2024
Dear Clem, Thank you so much for the awesome review. We are absolutely delighted to hear such lovely feedback about our team and our portal. Everyone at the Partnership works very hard to maintain consistently great service so we are thrilled to hear that you'll be using us again in the future. Thank you once again and always happy to help. Tracy Holland Marketing Assistant
★★★★★ 5/5
TrustpilotGreat service
I was wary at first of using an online firm, but can honestly say that the service I received was first rate and I would prefer to use them again in the future. The website is easy to navigate, information is clear, communication between all parties is quick and efficient. Lois and Emma handled my sale and associated purchase and were fantastic all the way through. Totally recommend.
Simon · 6 December 2017
Agent replied · 16 October 2024
Dear SimonThank you so much for taking the time to leave us a lovely review on Trustpilot.I am delighted that your experience with The Partnership has been so positive..We do believe that transparency of communication does help speed up the conveyancing process and I am glad that in your case this seems to be the case. We also take great pride in employing the best people to add that personal touch and responsiveness to get the results we are all looking for.I look forward to working with you again whenever the time is right for you and in the meantime, do please let me know if I can be of any further assistance at this stageWith kind regardsChantal
★★★★★ 5/5
TrustpilotGreat experience
Extremely smooth purchasing process, great communication, reasonable pricing, would use again.
Millie · 17 February 2025
Agent replied · 16 October 2024
Thank you for taking the time to leave us a review! We're glad to hear that you had a smooth process working with us and that you were pleased with our communication! If you need us again in the future, we would be happy to help!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotOur experience with The Partnership
Our experience with The Partnership has been outstanding. Their communications are superb and the use of an online portal means everything is recorded and instantly available. The two people we dealt with, Aurelia and Laura, both ensured that everything was fully explained, and nothing was too much trouble for them. We unreservedly recommend The Partnership to anyone wanting a stress-free sale, or purchase, of a home.
Robert · 3 May 2019
Agent replied · 16 October 2024
Dear Robert, Thank you very much for taking the time to leave us this wonderful review. Aurelia and Laura will be delighted with your feedback and we are so glad to hear that you liked our portal. Absolutely thrilled and grateful for your recommendation.Thank you once again and glad we could help. Tracy Holland Marketing Assistant
★★★★★ 5/5
TrustpilotConveyancing Made Easy
This is the second time I've used The Partnership and I've recommended someone else who used them and had the same experience as me. They are excellent, a complicated process made easy using a secure portal, which enables you to track your progress every step of the way.I can't speak highly enough of them and will continue to recommend them going forward.
Mark · 30 September 2020
Agent replied · 16 October 2024
Dear Mark, So pleased to hear that you are a return client and that you have been recommending us. Thank you so much for your lovely review and really great to hear that you're a fan of the portal and the transparency it provides. Always happy to help, Tracy Holland Marketing Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
