Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPurchase of house
I have used these professional people from partnership for my house at GU33EE Their work is amazing and they provide a great serviceEverything nice and smooth High recommended to all my friends and familyThank you Alex for this hard work All the best kind regards Elton
Mr · 18 May 2023
Agent replied · 15 October 2024
Thank you very much Elton for this amazing review. Ismail and Alex will be delighted to hear that you found their service to be so great. We’re so glad the purchase of your property went nice and smoothly!We are grateful for your recommendations and are always happy to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 3/5
TrustpilotIt came together in the end for which I…
It came together in the end for which I am grateful but most of the first couple of months were a struggle, as emails were not answered, weekly updates were thin and vague, the whole process took around 6 months to complete. Possibly due too many clients taken on at once
Owen · 2 December 2022
Agent replied · 15 October 2024
Dear Owen, Thank you for your review and feedback - It is always useful to see how and where we can make improvements to our service. Pleased to hear it came together in the end. Always happy to help.Tracy HollandMarketing Manager
★★★★★ 4/5
TrustpilotI felt communication could have been…
I felt communication could have been better - not the frequency but more detail about exactly what was causing the delays. Other than that we were very happy with the process.
Ros · 7 May 2024
Agent replied · 15 October 2024
Thank you very much Rosamund for your great feedback. It's lovely to hear you were happy with your transaction and we really appreciate comments on how we could improve our service!We're always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotVery professional and friendly company
Very professional and friendly company. Kept us Informed at every stage plus weekly updates. No complaints whatsoever. Would use this company again. Thank you to you all.
Mr · 19 July 2024
Agent replied · 15 October 2024
Mr Gibson - thank you very much for your fantastic review! Our team will be very pleased to hear you had a wonderful experience. If you do need to use us again, you know where to find us!We're always happy to help!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotAbsolutely outstanding service
Absolutely outstanding service, I can not fault. The team that looked after me were phenomenal. Very professional, thorough, approachable and worked non stop to get the purchase of my house through. The portal is a great addition that helps you keep in contact and you can see the process clearly. Brilliant, can not praise enough.
Clare · 9 June 2022
Agent replied · 15 October 2024
Dear Clare,We are delighted to have been able to assist with your purchase and so pleased to hear you had such a good experience with Helen and the team. Always happy to help - here if you need us.Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotExcellent service provided throughtout
Excellent service provided throughtout. I would like to thank Sharon Morin for all her assistance in making this a very smooth process.
Terry · 12 October 2017
Agent replied · 16 October 2024
Good morning TerryThank you so much for leaving us a review on Trustpilot.I am delighted that your transaction has gone smoothly so far and I will be sure to pass your feedback to Sharon.Do please let me know if I can be of any further assistance at this stage.Kind regardsNatalie
★★★★★ 5/5
TrustpilotExcellent and reliable
I bought and sold property through partnership. They were highly attentive, professional and reliable all the way through. I highly recommend them.
Rubel · 3 November 2025
★★★★★ 5/5
TrustpilotI have used the partnership twice now
I have used the partnership twice now, both as a first time buyer and as a seller/buyer in a chain. Each time has been hassle free, quick, informative, professional and friendly. They aren’t the cheapest but they are without a doubt the best property solicitors out there. Thanks again guys!
Joe · 27 December 2022
Agent replied · 15 October 2024
Dear Joseph, Thank you for your review. We are happy to hear that your experience has been hassle-free and efficient on both occasions. Nicole and Patience will be thrilled. Tracy Holland Marketing Manager
★★★★★ 1/5
TrustpilotOur team didn't know how to read a bank…
Our team didn't know how to read a bank statement and didn't answer our questions properly. They also didn't bother to look at anything we sent in detail. They were incredibly defensive when I complained, even people who were not on our team
Greta · 13 March 2025
★★★★★ 5/5
TrustpilotThe Partnership excelled in every area, thoroughly recommended!
The Partnership were extremely well prepared, clearly experts in their field, very responsive & attentive to our questions & concerns, flexible & accommodating to our challenges & supported by excellent processes, systems, communications & engagement. A fantastic client experience from start to finish.
Rick · 1 August 2023
Agent replied · 15 October 2024
Dear Rick, Thanks for the fantastic review! We're thrilled to hear that you had a great experience with the team and found them responsive, attentive and accommodating.We're always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotVery efficient
Very efficient, quick, always on hand when i email or phone. Excellent service. Big thanks to Oliver and Sulaiman.
Mrs · 20 September 2019
Agent replied · 16 October 2024
Dear Mrs Uyar, Thank you for the great review! Oliver and Sulaiman are thrilled with your feedback.Always happy to help. Tracy HollandMarketing Assistant
★★★★★ 5/5
TrustpilotI was really impressed on how organised …
I was really impressed on how organised the whole process was. From the first call I had through to completion everything was so well structured and organised. I really congratulate you on the professionalism of everyone. One other great aspect was the tool you use for exchanging documents and emails. It was great to be able to sign documents and exchange information in a secured way. Thank you very much!
Anna · 18 July 2017
Agent replied · 16 October 2024
Good morning AnnaThank you so much for leaving us a review on Trustpilot.We have worked hard to build a secure communications platform and I am delighted that you have found it easy and convenient to use.I will pass your comments on to your legal team and in the meantime do let me know if I can be of further assistance.With kind regardsNatalie
★★★★★ 5/5
TrustpilotProfessional and efficient
Professional and efficient. I am very impressed. Rishi and Ryan really understand you and your needs and take actions accordingly.
Xiao · 5 November 2024
Agent replied · 6 November 2024
Xiao - thank you for the kind words! We're really happy to hear you had a great experience working with us. Rishi and Ryan will both be very pleased with your feedback as well, I'll be sure to pass this on!Thank you again, and please don't hesitate to get in touch if you need anything at all!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotFab communicators and speedy processing
Really good at communicating, would get at least weekly updates, but we were in contact most days during the week to get purchase of house completing in a very prompt matter. Thanks again and would use again if required
Mrs · 7 November 2023
Agent replied · 15 October 2024
Thank you kindly for this great review Sandy! We are thrilled to hear that your legal team provided you with prompt communication throughout the transaction.We're always here if you need us again in the future!Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotProfessional, helpful and worth every penny
So professional, super easy to contact and made the overall process very easy for us. Especially as first time buyers it was quite overwhelming but the team were really lovely and we felt really supported all the way. Thanks so much!
Alice · 4 April 2025
★★★★★ 5/5
TrustpilotThe Partnership were really great…
The Partnership were really great during the purchase of our home. Everyone was super professional and friendly, and we never felt like we didn’t know what was going on. Our queries were always answered promptly and any clarification we asked for delivered in an easily digestible way. Our solicitor, Helen, was particularly friendly and helpful. Thank you!
Brendan · 7 February 2022
Agent replied · 15 October 2024
Thank you so much for taking the time to leave us a review, Brendan. We are so pleased to hear you felt informed throughout and found Helen and the team so helpful - they will be delighted. Happy to help and best of luck. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotGreat online portal- easy to see and…
Great online portal- easy to see and answer queries - removed the need to manage lots of emails Easy progress trackers- we knew what stage we were at all timesWeekly updates I felt in control of the process and I never had to chase the solicitors as I always knew what was happening Highly recommend
Mary · 11 May 2022
Agent replied · 15 October 2024
Dear Mary,Thank you so much for your lovely Trustpilot review. Delighted to hear you found the portal and weekly updates so useful and felt in control of the process throughout. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotEasily the best property lawyers out…
Easily the best property lawyers out there! Eternally grateful to the fantastic team and our lawyers: Laura Caskey and Patience Kpor for their support throughout. Cannot recommend them enough!
Gehna · 30 May 2024
Agent replied · 15 October 2024
Thank you Gehna for your lovely review! Laura and Patience will be over the moon to hear they are the best out there, they work hard to support their clients through each transaction.We're grateful for your recommendations and are always here if you need us!Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotJazdeep is excellent!
I would recommend The Partnership. Really lovely to deal with and our solicitor , Jazdeep, was extremely professional and knowledgable. He always responded to requests and was unfailingly kind. The transaction proceeded to a swift completion in a very difficult climate for conveyancers. He deserves credit for the brilliant service. We are thrilled to have the keys to our home.
Mrs · 21 July 2021
Agent replied · 15 October 2024
Dear Imogen,Delighted to hear you will be recommending us and pleased you had a lovely experience with Jazdeep and the team. Thank you so much for taking the time to leave us a review. We are always happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotGreat online platform
Incredible experience with The Partnership. Such an excellent online interface and constant contact with staff meant there were very few times we were waiting for responses. Hugely sped up the process and reduced stress.
Phil · 19 February 2024
Agent replied · 15 October 2024
Thank you Phil for your wonderful feedback! It's great to hear that you found our Client Portal to be so helpful throughout your transaction.We're always happy to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 4/5
TrustpilotVery helpful team and quick response at…
Very helpful team and quick response at always. No hustles at all.
Irene · 19 February 2025
Agent replied · 16 October 2024
Dear Alan, It's wonderful to hear you've been so well looked after! I will pass this review on to Paul and James! Thank you very much indeed and we hope to work with you again in the future!
★★★★★ 5/5
TrustpilotResponsive; de-mystifies the process
Off the back of some questionable experiences with other conveyancers, The Partnership were a reassuring, responsive and knowledgable partner who were able to walk me through the process and respond to the issues that arose throughout the conveyancing process.
DS · 23 April 2025
★★★★★ 5/5
TrustpilotThe Partnership folks are the best!
The did great with my home purchase! Almost immediate online replies during bussiness hours, always available by phone, very knowledgeable and competent. I was able to save over 2k because they are so responsive when the rates droped, just a few days before completing.
Andrew · 11 June 2023
Agent replied · 15 October 2024
Thank you very much Andrew for your wonderful feedback. Ismail and Alex will be so pleased to hear that they did such a great job with your first purchase. We’re always happy to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotThe Partnership came highly recommended…
The Partnership came highly recommended and I was not disappointed. This was my first house purchase so was quite apprehensive about the whole process. I received excellent service and received regular informative progress updates from both my solicitor and her legal assistant. The portal is also very user friendly and helpful to track where you are in the process. Thank you everyone at the Partnership!
Carol · 12 March 2020
Agent replied · 16 October 2024
Dear Carol, Thank you so much for leaving us such a lovely review on Trustpilot. We are really pleased to have been able to assist and Congratulations on your recent purchase. Our portal was designed to ensure clarity throughout the process so we are delighted to hear that you found it so helpful and convenient. Always happy to help. Tracy HollandMarketing Manager
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