The Partnership reviews

★★★★★ 5/5

Trustpilot

Selling & buying

The Partnership staff are always very helpful. Requirements were made very clear and they were quick to follow up on any queries. This whole process was completed very quickly and everything was ready within weeks. The exchange went very well and was completed in good time.

Ray · 11 December 2025

★★★★★ 5/5

Trustpilot

An overall a great experience

I am very happy with my experience with The Partnership. Due to the vendor, my buying process was a pretty quick one - Bethany and Fred especially were excellent with dealing with the tight timeframe and getting me to completion as smoothly as possible. Their communication was excellent and they managed my purchase with great care. At exchange, Megan from the completions team also had excellent communication. I felt that I was well looked after throughout the process which at times was exceptionally stressful! I felt very reassured to have such a great team handling my purchase.

Georgia · 5 April 2026

★★★★★ 5/5

Trustpilot

Stress-free experience

Cannot fault The Partnership for their efficiency, speed of responses and overall service. We were able to complete in 9 weeks, and were kept updated at every stage. Shout out to Bethany, Bethany, Fred and Megan for all your help!

Narayan · 29 January 2026

★★★★★ 5/5

Trustpilot

Great team that guided us through our…

Great team that guided us through our move and made it so much easier. Their communication was excellent and Eloise was easy to get hold of and always happy to help. We would recommend them whole heartedly to anyone

Friend · 30 January 2026

★★★★★ 5/5

Trustpilot

Very satisfied

I used The partnership , Guildford branch, when I sold my house and bought a property and they were exceptionally efficient and provided a really good service. I always received answers to questions very quickly and the portal made everything very clear and was easy to use. I would definitely recommend them.

Jacqueline · 5 October 2026

★★★★★ 5/5

Trustpilot

Massive thank you to Monica and Rishab…

Massive thank you to Monica and Rishab who were super helpful, informative and supportive throughout the process of purchasing our first home. Despite the whole process being over 8 months start to completion they continuously communicated and pushed to get the purchase over the line. Couldn’t recommend them enough. Thank you!!

Ella · 6 October 2025

★★★★★ 5/5

Trustpilot

First Time Buyers

As first time buyers we had heard many negative things about solicitors but I can honestly say that the Partnership were nothing like this. We were kept informed every step of the way and found the portal tracking tool really useful, we did not have to chase once for an update! Alisha, Alex and the team made us feel supported throughout the whole process and allowed us to take our time with the decision making process. Thank you to the Partnership team for helping to make our dream home a reality!

Maisi · 9 October 2024

★★★★★ 5/5

Trustpilot

Fred has been professional and…

Fred has been professional and extremely helpful. The sale of my property has proceeded smoothly and contracts have now been exchanged. I will certainly use the Partnership with my next disposal. Regards. Brian Grove.

Brian · 28 February 2026

★★★★★ 5/5

Trustpilot

Stress...not with this team

Buying and selling a house is supposed to be a stressful time, but the team at The Partnership have removed the stress from the legal side of things. The experience has been first class from every member of the team who 'touched' our sale and purchase. 5 stars does do justice to these guys - thank you so much.

Customer · 15 August 2026

★★★★★ 5/5

Trustpilot

Excellent conveyancing service, used on both purchases and a sale

I've used The Partnership Limited on multiple transactions now, both purchases and a sale, and they've been consistently great to work with. Communication is clear and responsive, and their digital portal is a real standout, it makes tracking progress and exchanging documents straightforward, so you're never left chasing updates. The team are professional, efficient, and clearly know what they're doing. Highly recommend for anyone looking for a conveyancer who actually keeps you in the loop.

Brian · 15 April 2026

★★★★★ 5/5

Trustpilot

Excellent, Transparent Support for First-Time Buyers

I used The Partnership to assist with the purchase of my flat in London and had an excellent experience. Their online platform is clear, transparent, and easy to use, allowing you to track exactly which stage the process is at, something that is particularly helpful for first-time buyers. Faisal Ahmad and Scarlett Patrick were consistently responsive, professional, and supportive throughout the transaction, making what can be a stressful process feel straightforward and well managed.

Ashleigh · 14 December 2025

★★★★★ 1/5

Trustpilot

Definitely won’t work with them again

Over the last 8 years I have used Partnership 4 times for 3 properties sales and one purchase. On the first 2 prior to 2025 I was really impressed. The last 2 times have been over the last 12 months and I am sad to say both experiences have been pretty awful. Shocking communication, challenges with every single process from administration through to completion. Too lengthy and complicated to include details in a review. However, both of these property sales were small one bedroom leasehold flats. Definitely not complicated large high value houses with long chains. Despite complaining, virtually begging them to communicate more effectively and to get things right first time nothing changed. The last straw was on completion having provided bank details weeks before they refused to release the funds until they could get proof this was our account. The account was in our names and they had all the necessary information proving we were executors. I had told them I would be away during this period and they reiterated that they had everything they needed and as long as I could be contacted by phone it would be fine. But even at the final moment they created an unnecessary problem and refused to release the funds. With much effort and at 4.45pm we were able to get a bank statement and the funds were released. Just to clarify, I understand due diligence and compliance, what I don’t understand is why they would leave it until after completion to carry out their checks. I am in the process of selling my own house now valued at a £1m and I can safely say I won’t be using The Partnership

Heidi · 5 March 2026

★★★★★ 5/5

Trustpilot

Highly recommend

Very easy to deal with. Loved the portal where I could check on progress easily. Very responsive to any queries I had Wouldn’t hesitate recommending this company Umut Erez was very helpful

Helen · 4 March 2026

★★★★★ 5/5

Trustpilot

Excellent service from start to finish…

Excellent service from start to finish second time round of using the partnership and Liam and Katie were absolutely fantastic., Highly recommended and was kept informed about everything and updated information all the time .. Thank you you making my house move so great !!!

Beckyweedon · 5 November 2025

★★★★★ 3/5

Trustpilot

Not worth the money

We opted for the Partnership over cheaper online-only solicitors for our leasehold flat purchase, but were disappointed with the service. - We had one solicitor when buying, one for completion and then another for subsequent stuff, all equally slow and non-communicative. We made the mistake of trusting they were doing things promptly, and then realised it was our end that things were being held up and the whole process took way longer than it needed to. We ended up having to chase continuously just for things to get done. - We highlighted when we first instructed them that we needed one specific document from the sellers to buy the flat, two months in they casually mentioned that the sellers didn't have said document, and then didn't get back to us for two days despite us repeatedly chasing and making it clear how imperative and urgently it needed to be resolved for us to be able to go through with the purchase. - The portal is good for receiving documents and sending messages, but the process and payment trackers aren't kept up to date. - We're having to go to a different solicitor to get our Deed of Trust as they only offer basic ones, which wasn't mentioned initially.

Sofie · 23 February 2026

★★★★★ 5/5

Trustpilot

Saskia and Leah were very helpful and…

Saskia and Leah were very helpful and efficient. I will be recommending the team to my friends and colleagues

Stuart · 26 May 2026

★★★★★ 5/5

Trustpilot

Their online portal is excellent, enabling…

I would highly recommend the services of the Partnership team. Their online portal is excellent, enabling you to access two different platforms: one for selling your property and the other for purchasing. Documents can easily be uploaded and accessed (by multiple persons, i.e. myself and partner) via mobile, iPad, or PC in any location! All correspondence is managed through the platform, thus negating the need to use email, which can be hard to follow or overlooked, especially when multiple users are involved!Faisal Ahmad and Rishi Shah were of particular help, thank you for the reassurance at times and for making the transition go so smoothly:)

Steve · 23 July 2024

★★★★★ 2/5

Trustpilot

I will not use them ever again

I will not use them ever again. I am very unhappy. The information provided was very vague with minimal explanation. Would never be personalised to our case, felt that no one knows our case each time we need to contact to find some answers. No rush at all, if not other related solicitors, I don't know where we would end up.

Juste · 2 July 2026

★★★★★ 5/5

Trustpilot

Highly recommend

Fantastic service. Everything was super simple, very responsive. The web-interface was brilliant to use and kept me updated on the status at every stage of the process.

Jonathan · 16 March 2026

★★★★★ 5/5

Trustpilot

Amazing.........

I just wanted to take a moment to sincerely thank you for the incredible work you did in handling both our property sale and purchase. From start to finish, you were professional, efficient, and incredibly supportive. Your clear communication, attention to detail, and calm guidance made what could have been a very stressful process feel smooth and well managed. We always felt fully informed and confident that everything was in safe hands. We truly appreciate your dedication and responsiveness, and we wouldn’t hesitate to recommend you to anyone looking for an excellent solicitor. Thank you again for going above and beyond for us.

Jane · 28 January 2026

★★★★★ 5/5

Trustpilot

Professional, friendly service.

I have used The Partnership several times now, both to buy and sell properties. Overall they provide an excellent service, and their portal is particularly user-friendly. You occasionally need to nudge if you need something progressing urgently, but overall, they are professional and friendly. I would certainly recommend them and would use them again.

Alix · 11 August 2026

★★★★★ 5/5

Trustpilot

The best conveyancers we've ever used

Having had only negative experiences with property conveyancers in the past, we were not particularly optimistic about the process of buying and selling this time around. However, the Partnership were excellent from start to finish. Everything was done online through a very intuitive portal, yet Kim and Louis were always at the end of the phone when we needed them (which was quite often, as we had lots of questions). The entire process from the day we instructed them to completion was only 12 weeks, which was partially down to a short chain but largely because they were very efficient and responsive from start to finish. When we moved a few years ago we had an equally short chain and it took 6 months.We wouldn't hesitate to recommend the Partnership, and are very grateful for all the help Kim and Louis gave us over the past 12 weeks. Seb was also very helpful in the week prior to completion. Thank you so much!

Jocy · 25 June 2024

★★★★★ 3/5

Trustpilot

Distinctly average & lacks a personal touch

There is nothing inherently bad about or wrong with The Partnership, they are just (in my view) distinctly average conveyancers. The online portal that they use as the main point of communication can sometimes be used to keep you at arms' length, so the whole experience lacks a personal touch.They also do not advise on anything related to the Building Safety Act, so would not recommend them to act for you on the sale or purchase of a long leasehold flat which is affected by this legislation. Also, whilst they claim to be aware of the difficulties of dealing with third party management companies and leaseholders, they are not timely and efficient in sending enquiries to those parties, which can lead to delays.Ultimately, they get the job done, but there are other service providers out there who do it better.

Laura · 17 June 2024

★★★★★ 5/5

Trustpilot

1st Class service

Excellent service with a 1st class portal handling all communications in one place whale keeping you updated on any action carried out or pending with a weekly email update summary. Not the most expensive nor the cheapest but just the best at customer service for all contacts I dealt with. Trustworthy enough to have another pending transaction with them based on their professionalism that I wish the other parties with as similar.

Alan · 26 March 2026