Savills Guildford reviews

★★★★★ 5/5

Trustpilot

I will always recommend Savills

I will always recommend the services at Savills Tunbridgewells for anyone buying or selling. They have supported me all the way during both of my house sales. One being a garden land plot the other my cottage. The Team that stood out for me was firstly Becky for her constant support and understanding. Ruth for her skills in showing perspective buyers our sales and for relaying the viewings back to me.I would definitely be happy to work with Savills again in the near future.Best regards Matthew Cross

Matthew · 17 February 2022

★★★★★ 5/5

Trustpilot

I would like to thank Mike and Savills…

I would like to thank Mike and Savills Tunbridge Wells Front Office Team for all the help and support they have provided throughout our letting process. Such a professional approach, many thanks indeed!

Asli · 20 December 2021

★★★★★ 1/5

Trustpilot

I would like to warn first-time buyers…

I would like to warn first-time buyers at Saville online auction: please don't make the mistake of thinking it's easy to buy a house at an auction with a bridge loan.My daughter bought her first property at a Saville auction without having a lawyer read the auction fine print. She had to pay £10,000 for the seller's legal fees, which was included in the contract. Additionally, she could not get access to do a survey report to submit to the lender, resulting in missing the deadline by one day. This led to a £1,000 fine for late payment, on top of her solicitor fees and stamp duty. Furthermore, the property is not on the land register. Be careful, it can be very costly.

V · 5 August 2024

★★★★★ 1/5

Trustpilot

They ran away with my weeks holding deposit and gave the flat to someone else

I thought Savills was meant to be a reputable company but are actually very shady. I paid in a weeks rent as a holding deposit in December. They reassured me everything was ready for the move-in date, but on the very day of the move-in called to say that references had not been completed by the referencing company and that the only way is to pay a year of rent upfront, which I refused (this was never discussed previously). Even though the payment site states clearly that the holding deposit will be refunded unless the tenant pulls out of the offer, or should they provide inaccurate details, they have still not returned the deposit and are not responding to emails.

Linn · 2 February 2022

★★★★★ 1/5

Trustpilot

Absolutely shocking absence of service

Absolutely shocking absence of service. We purchased a property through auction from Savills and since completion have been calling and leaving messages so we can get the keys. Got an email today saying they will send the keys ‘ when they get a chance’. Expect better from Savills. .

Fiona · 18 July 2024

★★★★★ 5/5

Trustpilot

Savills have been excellent…

Savills have been excellent in finding a new tenant for my flat and the process was smooth and faultless. Thanks to Georgina, Sezen and the lettings team for being so helpful, excellent communication and an all round positive experience.

NS · 28 March 2024

★★★★★ 5/5

Trustpilot

Amy was friendly and professional…

Amy was friendly and professional throughout and we achieved very nearly the asking price inside two weeks. Completion then followed in two months which is very good. Fully recommend.

Tim · 22 June 2022

★★★★★ 5/5

Trustpilot

Zach Madison - Great Agent

I have worked with Zach Madison on a number of transactions. Zach was a pleasure to deal with and extremely helpful in getting sales over the line. I look forward to working with Zach again in the future.

Sarah · 24 November 2020

★★★★★ 5/5

Trustpilot

Outstanding Estate Agent

Savills sold our house in Balham in 2 days and got an offer OVER the asking price. David Stafford is efficient and knowledgeable, I would highly recommend Savills in the Nightingale Triangle to anyone needing to sell their property.

RebeccaS · 18 August 2020

★★★★★ 5/5

Trustpilot

Listened to my requirements and found me an excellent rental

Joshua listened to me when I described the kind of house I was looking to rent, and came back not long afterwards with a very suitable property. He liaised with the landlord and myself, everything went smoothly, and the adminstrative side of things was handled efficiently by Savills office. I was very pleased with how well things went, as I had been looking for properties to rent for some time before contacting Savills.

Margaret · 23 November 2022

★★★★★ 5/5

Trustpilot

Excellent service and experience

Savills has been excellent to deal with from start to finish. Ben Rivett is a great agent and we felt in very experienced and capable hands with him. I wouldn’t hesitate to recommend either Ben or Savills in the future.

Georgina · 28 February 2024

★★★★★ 1/5

Trustpilot

No Contact

Why does it take 15 days despite daily chasing on line to provide me with contact from their S Goa agent . I wish to both rent and buy a property.

Julie · 16 February 2026

★★★★★ 1/5

Trustpilot

Beware of fraudsters - Savills St.John's wood branch who coerced with the landlord

I like to warn people of Savills (St.John’s wood branch). I rented out a flat in Eamont court in Jan and moved in the beginning of March. Despite stating my health issue(chronic migraine) and asking for details on any planned repair works in the building, Savills and the landlord lied to me and didn’t reveal it. I figured this only in June when I received an email about planned repair works for 5 months from July. When I confronted Savills and the landlord, the landlord repeatedly claimed they were not aware. But later confessed they had received info about the repair works in Jan!!! Further, the break clause that was agreed was manipulated which forced me to live there amidst the noise. If this was not enough, when I moved out, the landlord claimed they had cleaning issues. So, I agreed with Savills on Dec 7th to get the professional cleaners I engaged with at the time of moving out to fix them. On Dec 8th, Savills and Landlord claimed the flat is occupied and the cleaners won’t be allowed. From Dec 7th to Dec 8th, in a matter of less than 24hrs, they claimed the flat was occupied. Today I found out that was a lie. Savills and Landlord together lied to me. I warn people to beware of these fraudsters who trap people!!!

HP · 15 December 2021

★★★★★ 5/5

Trustpilot

A special thanks to Alice & Laura who…

A special thanks to Alice & Laura who helped to find a higher bid while in a due diligence process with a competitor bid and then made sure there was a quick exchange (they’ve been very effective in dealing with buyers' and lawyers' requests mediating efficiently all the counterpart's needs)

Guido · 20 June 2023

★★★★★ 5/5

Trustpilot

Kirstie was amazing and so was Sam

Kirstie was amazing and so was Sam. These 2 people helped us tremendously with our move. Kirstie helped us every step of the week, gave me great communication and the experience was way more pleasant and helpful than I could have ever imagined. Very happy with EVERYTHING.

Chibesa · 8 September 2023

★★★★★ 5/5

Trustpilot

Sophie Candlin, Savills.

Sophie Candlin was excellent from start to finish. Facilitated all our viewing requests/times, followed up promptly, answered our questions accurately, and assisted in ensuring that our references were complete within our short time-frame. Thank you Sophie.

William · 12 March 2021

★★★★★ 1/5

Trustpilot

Money grabbers

Savills owns the car park in Knights Way Tunbridge Wells, a car park in a retail area where you get to watch movies, bowling, eating and a gym!However if you stay for over 4 hours you get a £60 parking fine, disgusting as there is no parking validation at any of the establishments. (No joke, you are not even allowed to return) Heaven help you if you wish to support local retail or spend time using the local offerings.Well done Savills, your ridiculous practice has stopped a retail customer from visiting an establishment where he was a member, absolutely petty.I have left a reviews on said establishments website explaining exactly this so they are aware why they are losing footfall.

NoName · 13 November 2021

★★★★★ 5/5

Trustpilot

St John's Wood Office

Mr. Aziz Shah at Savillis St John's Wood Office has been extremely helpful. It is the kind of agent that you can really trust when you are looking for an apartment.ThanksSotiris and Dimitra

Sotirios · 1 September 2021

★★★★★ 5/5

Trustpilot

Rolls Royce service

With 3 sales and 1 purchase over the last year I have had the pleasure of working with Savills on many levels both in the type of property and the value range. Throughout each transaction they have performed to a very high level delivering all you can ask of an agent but most impressively with follow up after completion to make sure all has been in order. The whole team are friendly with an excellent sense of humour which helps alleviate the natural stress moments that always come when buying and selling property!Highly recommended.

Mr · 28 October 2021

★★★★★ 1/5

Trustpilot

A house “all included” without part of the furnitures

Just finishing the purchasing of a house with my partner in SE1. Chloe L. , Head of Sale, Wapping, provide a terrible experience. Presenting the house fully furnished during 3 visits, we found out unfortunately the house on the day of exchange was not furnished as we paid for. Her answer has been it’s a “detail” the fact all the furnitures are not included. Well, when we paid her commission and 90.000£ on furniture I don’t think a “detail” is the way to help me. No apology has been made from her or her client. We are now in the middle of taking actions again Savills and her client. I DO NOT recommend her! She did NOT help and after a month I am still not able to just enjoy our new house.

Vanessa · 26 October 2021

★★★★★ 5/5

Trustpilot

Excellent service from Savills

Matt Orchard was our contact at Savills. He was always polite,helpful and on the ball and dealt with any hitches swiftly

Sue · 22 February 2023

★★★★★ 4/5

Trustpilot

The service was predominantly good

The service was predominantly good but occasionally the service was slightly disappointing in that incorrect information was supplied by Savills as it turned out due to incorrect information being supplied to them from the seller's solicitor - this was at times frustrating.

Jak · 11 October 2024

★★★★★ 5/5

Trustpilot

I wouldn’t hesitate in recommending Savills if you’re looking to sell or buy a property.

We sold our Cheshire property through Savills and were delighted with the service.

Leigh · 3 October 2025

★★★★★ 5/5

Trustpilot

Great service and help

Luke and the team at Savills were brilliant in helping us find our new apartment. We were able to secure our dream place under market value and the entire process has been more than smooth. Definitely recommend.

Jakob · 12 September 2020